Ibis Cúcuta Hotel 3 stars

Customer review rating 4.5/5 741 reviews
Ibis Cúcuta
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+ 16 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Ibis Kitchen Restaurant w/ lounge bar open to public from 6:30am to 10pm.

  • Boardroom with a maximum capacity of 12 people with audiovisual aids.

  • Special dates and events are welcome in the ibis Kitchen Restaurant.

  • Plug and Play rooms with audiovisual equipment and cinema screen.

  • Kids Zone, because they are also our priority.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business center with support staff

Hotel location

Ibis Cúcuta

Avenida 0 14 68
La Playa
540006
cucuta
colombia

Check-in from 12h00

Check out up to 12h00

  • By plane

    CAMILO DAZA At 6km / 3 miles - Shuttle paying

  • By plane

    CAMILO DAZA At 6km / 3 miles - Shuttle paying

GPS :7.882954, -72.497825

Our accommodations

STANDARD ROOM WITH DOUBLE BED AND DESK

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Multimedia hub

STANDARD ROOM WITH DOUBLE BED AND AN EXTRA BED FOR CHILD UNDER 11

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Multimedia hub

STANDARD ROOM WITH TWIN BEDS AND DESK

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Multimedia hub

Our restaurants and bars

IBIS KITCKEN

Type of cuisine: Regional

THE INVITING IBIS KITCHEN RESTAURANT IS AIR CONDITIONED AND CAN SEAT UP TO 63 DINERS, AND IS DESIGNED TO HOST SMALL CELEBRATIONS OR BUSINESS MEALS. OUR RESTAURANT SERVES TRADITIONAL CUISINE AND LOCAL PRODUCE, WITH A MODERN TOUCH.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE

Photo non contractuelle / Strictly non binding

THE IBIS KITCHEN LOUNGE BAR IS LOCATED ON THE CORNER OF AVENIDA 0 AND CALLE 14 IN THE CENTER OF CÚCUTA. THE BAR LOUNGE OFFERS A WELCOMING, COMFORTABLE AND PLEASANT ATMOSPHERE WHERE GUESTS CAN UNWIND AND ENJOY THE COMPANY OF FAMILY AND FRIENDS

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Cúcuta

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

741 reviews

Mr

Customer review rating 4.5/5

Oscar P. Business - 08/10/2019 AccorHotels review

Agradable

Dear Oscar Fabian P. Martinez, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactoria

Customer review rating 4.5/5

Luis P. Solo - 04/10/2019 AccorHotels review

Satisfactoria.

Dear Luis Felipe S., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

DDOIt

Customer review rating 4.5/5

Jason M. Business - 26/09/2019 AccorHotels review

It was awesome

Dear Jason Grageda M., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excelente

Customer review rating 4.5/5

Nayelis H. Business - 22/09/2019 AccorHotels review

Tranquila

Dear Nayelis Andreas H., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.5/5

Linda P. Business - 19/09/2019 AccorHotels review

Nice and comfy.

Dear Linda Maria p. Diaz, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

gratificante

Customer review rating 4.5/5

Natalia G. Couples - 11/09/2019 AccorHotels review

comoda

Dear Lizeth Natalia G. Velasco, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

SATISFACTORIA

Customer review rating 4.5/5

Johana C. Business - 09/09/2019 AccorHotels review

SATISFACTORIA

Dear Johana Maria C. Corzo, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

100 % recomendable

Customer review rating 4.5/5

Francisco G. Families - 07/09/2019 AccorHotels review

genial

Dear Francisco Miguel G. Davila, We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent customer service

Customer review rating 4.5/5

Gonzalo R. Business - 18/08/2019 AccorHotels review

From the entrance, reception, everywhere really friendly staff. The place it's very clean.

Dear Elizabeth N., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Andres Gomez General Manager

As usual great service from very friendly staff - Fabian was super nice and provide excellent service!

Customer review rating 4.5/5

Jason M. Business - 14/08/2019 AccorHotels review

As usual great service from very friendly staff - Fabian was super nice and provide excellent service!

Dear Jason Grageda M., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Andres Gomez General Manager

Comodida

Customer review rating 4.5/5

Anonymous Business - 09/08/2019 AccorHotels review

Excelente experiencia

Estimado/a Jenny Cristina S., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Cúcuta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Carlos Andres Gomez Gerente General

Satisfecho

Customer review rating 4.5/5

Anonymous Business - 04/08/2019 AccorHotels review

Agradable

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Carlos Andres Gomez Gerente General

Excellent hotel!

Customer review rating 4.5/5

John R. S. Business - 01/08/2019 AccorHotels review

I was especially pleased with the service I received from Dany Ramirez the Front Desk manager and from Christian Pena, the Bar Manager. Both these individuals spoke English which was a great benefit to me as I am not fluent in Spanish. They were very helpful and made me feel free welcome in your hotel. Please let them know I appreciated their attentiveness during my stay. I would encourage you to hire additional English speaking staff. It definitely makes staying at your hotel very pleasant. Your breakfast buffet was great!

Dear John Robert S., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Andres Gomez General Manager

Excelente estadia

Customer review rating 4.5/5

Lisandro A. C. Families - 27/07/2019 AccorHotels review

Fue excelente todo impecable

Dear Lisandro Adham A., We very much appreciate your comments regarding your stay at the ibis Cúcuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Supremamente agradable

Customer review rating 4.5/5

Paul S. C. Business - 25/06/2019 AccorHotels review

Tranquila, comoda, reconfortante

Great Experience in Cucuta

Customer review rating 4.5/5

Anne Friends - 24/06/2019 AccorHotels review

The staff were all friendly and everything was clean. I met Christian at the bar. He was very friendly and a good bar tender.

Simple and clean

Customer review rating 4.5/5

Anonymous Business - 17/06/2019 AccorHotels review

I liked the simplicity and affordability of the hotel. The room was clean. The staff was nice. The only thing that could have been better was the breakfast.

Regular

Customer review rating 4.5/5

Alejandro Friends - 10/06/2019 AccorHotels review

Had an issue with an employee that claimed to be the assistant manager, he treated bad one of my friends and scream at as claimed to be the assistant manager.

Dear Luis Alejandro R., Thank you for taking the time to tell us about your experience at the ibis Cúcuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlos Andres Gomez General Manager

Basic Comfort with a drawback

Customer review rating 4.5/5

Mj Solo - 05/06/2019 AccorHotels review

Good but lackluster air conditioning at noon.

Customer review rating 4.5/5

Anonymous Families - 28/05/2019 AccorHotels review

Agradable. Personal muy amable

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