Hotel - Windrose Hotel
Selected by AccorHotels
Selected by AccorHotels

Windrose Hotel

Via Gaeta 39 
00185  ROME
ITALY

617 reviews
TripAdvisor Rating Based on 617 reviews
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Check-in from 14h00
Check out up to 11h00
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Services in the hotel and nearby

  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air Conditioning
  • Concierge
  • 1 bar(s)

Services and practical information

  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air Conditioning
  • Concierge

Catering

  • 1 bar(s)
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Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
Our rooms fittings

Our restaurants and bars

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Our guest reviews for Windrose Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 617 reviews
TripAdvisor review
Couples - 01/03/2017
« Not upto the expectation from a 3-star Hotel »

This was my second visit in Rome. I could not find an accommodation in the hotel I stayed last time. So I was searching for a hotel which is close to the station and is a nice place to stay. Eventually I found this 3-star hotel with impressive ratings and booked my stay for one night with my wife. Based on the reviews and photos I had an expectation of a classic old hotel with wide big rooms at a very reasonable cost. But when I checked in and actually entered my room after a full-day long tiresome visit in the city, I found the room to be very small with a small double bed (two-third of the size I mostly get in other hotels). And to add to the dissatisfaction the bathroom was smaller with very tiny shower enclosure (2 by 2 feet max). I couldn't believe that the pictures can be such deceptive. I was very upset to find my dream-night at Rome was not up to my expectation any more. Next day early morning I had to leave. So I was in hurry. But I had to be very cautious not to harm myself in the tiny shower area. Though I got a hit from the soap holder on the wall. It was very hard to manage. Also the hotel is not very near to station. There are many more nearer to the station. The hotel was not at all close to the attraction Trevi Fountain as it claims to be on its website. It took me 15 minutes by bus to come to the hotel from the nearest bus stand to the Trevi Fountain (Bus number 492, from L.go Chigi to Volturno /cernaia). I did not go to Spanish Steps. So I do not have an idea regarding the closeness to that spot. I found following 2 aspects good about this hotel - a. the response from the hotel staff - very prompt over mail, respond pretty fast; b. cleanliness - the hotel is overall clean and ambience is OK

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Cliente, La ringrazio per la recensione rilasciataci su TripAdvisor. Mi rincresce sapere che l'Hotel Windrose abbia deluso le Sue aspettative. La struttura sorge dal restauro di un palazzo storico romano, ciò significa che Lei ha avuto l'opportunità di dormire in uno dei palazzi più antichi della Capitale. Abbiamo già provveduto all'allargamento delle docce, per offrire ai nostri clienti maggiore comfort. L'Hotel Windrose dista con esattezza 600m dalla Stazione Termini, una distanza assolutamente esigua, percorribile in 5 minuti. Mi fa molto piacere sapere che ha apprezzato il lavoro e la disponibilità del nostro staff, sempre pronto a fornire supporto ed informazioni utili, e la pulizia della struttura, sia nelle camere che nelle aree comuni. Mi rincresce sapere che non ha apprezzato il Suo soggiorno presso l'Hotel Windrose di Roma. Sono a Sua disposizione per qualsiasi eventualità. Cordialmente Camilla C. Ciotti Public Relations Manager @Hotel Windrose - Via Gaeta,39 00185 Roma camilla.ciotti@hotelwindrose.com

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