Novotel Bur Dubai Hotel 4 stars

TripAdvisor rating 5.0/5 57 reviews
Novotel Bur Dubai
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+ 22 Services
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Room 1

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Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Shuttle service to shopping malls, beach and tourist destinations.

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bur Dubai

Dubai Healthcare City
Umm Hurair 2

dubai
united arab emirates

Tel: +97148716600

Fax: (+971)4/3179508

Contact email

Check-in from 15h00

Check out up to 12h00

  • RTA BUS :   13B AND C7 HEALTHCARE CITY

  • DUBAI METRO :   GREEN LINE HEALTHCARE CITY

  • By plane

    AL MAKTOUM At 40km / 24.85 miles

  • By plane

    DUBAI INTERNATIONAL At 5km / 3.11 miles

  • By train

    DUBAI METRO At 0.1km / 0.06 miles

GPS :25.233, 55.3208

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Enjoy the extra privileges and peace of mind that come with our Executive room. Stunning views from the 11th floor onto Downtown Dubai or Dubai Creek.

Superior Double with 1 double bed and 1 sofa bed.

  • Max. number of persons: 3
  • Area: From 26
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Room.

  • Max. number of persons: 2
  • Area: From 26
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Double with 1 sofa bed a private balcony.

  • Max. number of persons: 4
  • Area: From 30
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Room with private balcony.

  • Max. number of persons: 2
  • Area: From 30

Executive Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 30
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Novotel Executive Suite with 1 double bed, 1 sofa bed, private Jacuzzi and private Terrace.

  • Max. number of persons: 5
  • Area: From 64
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Novotel Deluxe Suite with 1 double bed and 1 large sofa bed

  • Max. number of persons: 5
  • Area: From 56
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

HangOut Cafe

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Lunch

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Dinner

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GOURMET BAR

Photo non contractuelle / Strictly non binding

The Gourmet Bar by Novotel located on the ground floor is both a relaxing lounge and a laid back restaurant. It is open 24 hours a day and is the perfect spot for informal meetings and casual get-togethers.

Midday

  • Mon
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  • Sat
  • Sun

Evening

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HangOut by the Pool

Photo non contractuelle / Strictly non binding

The HangOut by the Pool features beautiful views over the Dubai Skyline including friendly service and is the perfect place to relax and socialise during the day or after work.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

Evening

  • Mon
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  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 19 people

Find out more

Our guest reviews for
Novotel Bur Dubai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

6 reviews

tripadvisor

TripAdvisor Rating 5.0/5

57 reviews

Good starting for you.

Customer review rating 3.8/5

Mousa A. Business - 06/11/2019 Confirmed reviews AccorHotels

Nice hotel with nice staff.

Dear Mousa Jaffar , We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Morshed Front Office Manager

A bit lacklustre

Customer review rating 3.8/5

Josh Friends - 01/11/2019 Confirmed reviews AccorHotels

Whilst the room was exactly what was expected from a Novotel, which Is good, the cleanliness was not. The bin in the bathroom still had the previous guest’s rubbish in it, which included feminine hygiene products that can be best described as a biohazard to other guests. When this occurs, it puts in doubt the cleanliness of the rest of the room.

Dear Joshua M., Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Morshed Front Office Manager

Enjoyable stay @ Novotel Bur Dubai

TripAdvisor rating 5.0/5

anthonyrB6983WT Business - 23/10/2019 TripAdvisor review

Really enjoyed a great stay. Right from Moataz going the extra mile and facilitating the smooth check in process. Excellent selection @ breakfast and @ dining food was well prepared & very good with Gulzira's attention to detail and very courteous service from Sheila, Rakesh & Airish. Great to have Azhar Pasha Sous Chef's personal interaction and invite comments on the food & service. Adnan was ever present to assist. Great to have a fresh room daily with everything working well. Well located 5 minutes from Metro. Definitely on the list of stay again places.

Dear Mr. Anthony, Thank you for taking time to share your stay experience at Novotel Bur Dubai – Healthcare City! We are delighted as much as you are that you had an amazing stay with us. It gives us great pleasure to read your positive comments about our colleagues who made your stay an extra special. We will be sharing your comments with our team to keep up their excellent job. Once again thank you for choosing to stay with us and we are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. We look forward to welcoming you soon. Sincerely, Bruno Fischer, General Manager

MY STAY AT NOVOTEL HOTEL BUR DUBAI

TripAdvisor rating 5.0/5

paracals Family - 30/09/2019 TripAdvisor review

I had a three day stay at NOVOTEL hotel BUR DUBAI with my family. Room were very nice and clean. The breakfast served also hygenic and good.Location is very good and hotel employees are very cordial and supportive.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We are happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. We look forward to welcoming you back soon at Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer General Manager

Novotel is MIDSCALE HOTEL???

TripAdvisor rating 5.0/5

_soulful1893 Solo travel - 29/09/2019 TripAdvisor review

I can not agree with that. The Novotel Bur Dubai must be at least premium or luxury. When I staying Novotel Bur Dubai I felt I was in premium hotel. Because the receptionist who I met in Novotel. She was Super Duper kind also professional. And the hotel manager(As I remember his name is Shirf) gave me a sweet room for me even I already checked in. And I left my stuff in the room where before upgraded. He helped me to find my stuff kindly. I can not thank you enough.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We appreciate that you recommend us to be premium or luxury hotel. It is our pleasure that you had a wonderful stay with us. Thank you for complimenting the personalized service offered by our colleagues. Your comments will be shared with them and this will definitely encourage them to do more. We look forward to welcoming you back soon at Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer General Manager

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