Hotel - Mercure Yangon Kaba Aye
Mercure Hotel Mercure Hotel

Mercure Yangon Kaba Aye

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4.0/5 159 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-22:30
    • Opening hours : Week-end 10:30-22:30

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 183 rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 259 reviews

Our guest reviews for Mercure Yangon Kaba Aye

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 159 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mr F. W. Business - 15/04/2018
« Mr Frank W. »

Everything about my stay was very good. Hotel support was excellent. Staff well trained and friendly. Food excellent.

Our hotel has responded to the review
Our hotel has responded to the review

We are delighted to hear your great comments regarding your stay at the Mercure Yangon Kaba Aye. Excellent food, well trained and friendly staff, everything. It is always a pleasure to receive positive feedback and I will share your comments with our team. Many thanks for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Min Lwin Oo Resident Manager

AccorHotels certified review
Ed Business - 11/04/2018
« Very nicely renovated property! »

The renovation has paid off. This is a nice property. Located near Myanmar Plaza (a 20 minute walk takes you to this large, modern mall) and close to Kaba Aye Pagoda and Gems Museum. Good pool. Reasonable food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ed, Thank you so much for taking the time to post your review. It is good to note that the property is nice after the renovations, and the location is convenient (Myanmar Plaza) as well as good pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Mr V. G. Business - 11/04/2018
« Fine hotel: good food, very friendly staff, could be more cosy »

This has been my second visit to this hotel (previous Micasa). The food is good/great and so is the staff. This time I had a smaller room than last time. This one was also less cosy, though the A/C was working much better! Improvements would be: - more power adapters (none in bathroom!) - more cosy feeling - I could clearly hear the neighbour - more tv channels - better tv reception (much distortion) - stairway (I don't always need the elevator for going up/down, especially with the room on the 1st floor)

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your time giving us feedback regarding your stay at the Mercure Yangon Kaba Aye. We are glad to hear good comment on our staff and the food which I would share with the team. Your other comments and feedbacks are well noted and will try our best to improve as much as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Min Lwin Oo Resident Manager

AccorHotels certified review
T. L. L. Friends - 07/04/2018
« Friendly and helpful staffs »

Staffs are helpful and friendly. Especially the staff Saw Min Swe, must thank him for all the help he has given to me and my friend, nice and patient staff..thumb up for him. The only problem i have is when having lunch in the cafe there is alot of mosquito inside the cafe

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to post your review. We very much appreciate you sharing your experience at Mercure Yangon Kaba Aye. It is good to note that the staff were helpful and friendly, especially Saw Min Swe. We have shared your feedback with the teams, and we are continuously working hard to improve our service quality and product. And, we have taken note on your comments. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Krishna C. S. Business - 04/04/2018
« Best Service Apartment »

One of the Best Apartment Hotel. Special Thanks to Three Nightingales "Nweni" " May" " Nuewai Nuewai".

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for completing our guest survey. We are thrilled to hear that it is one of the Best Apartment Hotel in Yangon. I will share your positive feedback with both Nweni and May. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Alexander Business - 04/04/2018
« Wonderful Stay »

I have stayed many times at this hotel before when it was still called the MiCasa Hotel, but this was my first stay after the completion of the renovation and the rebranding as Mercure Yangon Kaba Aye. While there was understandably some noise (and some bumps in customer service) during previous months as the renovation was underway, my most recent stay was simply perfect. I am very impressed with the renovated facilities, the hotel staff, and the recognition for frequent guests in the Accor membership program. I am already looking forward to my next stay in May.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to share your recent experience. The team and I are very delighted to hear your positive feedback. I will share your comments to the teams and I am sure they will be very happy to hear you had a wonderful stay. The team and I look forward welcoming you back soon! Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Joshua W. Business - 31/03/2018
« Surprisingly Mecure should be better, I still prefer Micasa any time »

I have stayed in Micasa dating back t0 2008 and the comparison I had with Mecure is disappointing. The staff are still the great people I have known and have not changed till now. Things that have changed: 1. The restaurant set up looks new but the bar setting is messed up, expect people to sit outside for a smoke and enjoying beer by the pool in the evening to be bitten by mosquitoes. 2. Food prices in the restaurant have all been increased by 20-30%, the prices are equal to 5 star and above. I did not eat one meal in there plus most of the previous menu is still there with added price. 3. The hotel is suppose to provide daily newspaper. 4. Razor blades for shaving are part of the toiletries and should be replenished everyday. 5. The internet connection is still the same as it was before considering the fact it should be better now. 6. No more buffet at restaurant like it used to be. 7. I would like to suggest to my management to change to a hotel that is more reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to complete our guest survey on your recent stay at Mercure Yangon Kaba Aye; and the staff are still great people! It is a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure this feedback will serve as an encouragement as we strive to continuously review and improve our quality of service and product. Thank you again for taking the time to share your experience. We look forward welcoming you back in the near future and giving you the great hotel experience that so many of our guests have grown fond of with the recent new changes. I look forward meeting you in person on your next visit. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Ishrat M. K. Business - 21/03/2018
« Good and relaxed. »

Satisfying , good and nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to complete our survey. We are delighted to hear that your stay was satisfying and good. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager Mercure Yangon Kaba Aye

AccorHotels certified review
Alexstine Friends - 18/03/2018
« Remember to check your bill »

Everything was perfect including the rooms, facilities, and the staff. but upon billing, they charged wrongly to the wrong credit card and took a long time to response back. it is almost a week since i checked out, i haven't hear from them.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to tell us about your experience. Firstly, our apologies in relation to the billing and I understand our Front Office Manager has been in contact with you already. It is also good to note that everything was perfect including the rooms, facilities, and staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Perry Solo - 18/03/2018
« Caring services »

room is clean and tidy. staff are helpful and polite. the hotel cares its services standard. It offers me a free transportation after knowing that it made a small mistake. I feel i m being treated as a privileged guest.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to complete our survey, and good to note that room was clean and tidy, and the staff were helpful and polite. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Anonymous Business - 15/03/2018
« Good staff »

Nice experience, good staff, but mosquitos were a problem. I would like a mini bar in the room

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to complete our guest survey. We are delighted to hear that you had a nice experience, and the staff were good. We have taken note relation to the mosquitoes during this season, and we have increased our weekly schedule of fumigation around the hotel premises. Thank you again for sharing your experience, and look forward welcoming you back. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Alexander Business - 11/03/2018
« Disappointed by recent changes »

During the last couple of years, I have stayed many times at the hotel. But the last visit was the first time after the hotel rebranded from MiCasa to Mercure. And unfortunately, the visit was rather disappointing compared to earlier visits. First of all, I had expected the renovation work to be completed with the rebranding. But the noise level during the day was still very bad in my room. And since I had flown from New York to Myanmar, I had to cope with 12 hours of jet leg. Not ideal when you cannot get a little sleep during the day. I was also very disappointed about recent changes to the restaurant menu. The restaurant used to have a fairly reasonably priced menu, but several revisions in just one year have increased the prices dramatically. There were also very strange promotions. For example, the evening buffet had a "buy one, get one free" promotion. So dinner for 2 people was $25, but dinner for 1 person was also $25. That's not a bad deal for a couple, but a very bad price for a single traveler like me. I can understand having promotions for larger groups, but that should not come at the expense of making single guests feel unwelcome. Based on this experience, I am rather unlikely to stay again at the Mercure during future visits to Yangon. I am very pleased, however, with the friendliness of the staff and am grateful to everyone for having made me feel welcome on many occasions during the last two years.

AccorHotels certified review
Allister M. Couples - 08/03/2018
« Amazing »

Staff were very nice and friendly. We really feel welcome here. Check in was very smooth and easy. The staff was being very considerate that we really looked tired so she made the check in process fast. We got complimentary drinks and cold towel when we arrived. The room was amazing too. Bed was so comfortable, especially we both really tired from our flight. We asked few things to the check in counter staff and she was very informative. She arranged the airport transfer for us early in the morning and it was on time. Check out also very fast, even though we had a room service bill that we had to pay, still the staff was doing it efficiently. Room was really big and spacious more than enough space for us to put our stuff. Also room service that we had for dinner was great. It was a very delicious Myanmar dish that we ordered and we didn’t have to wait for a long time for the meal to be delivered to our room. Too bad we only stayed here for one night. We really love to come back here again next time. Our overall experience with Mercure was really wonderful. Keep up the good service and product quality. We hope to stay with you again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to share you experience. We are so thrilled to read and hear about your recent stay with us! We will share you positive feedback with all the teams and continue to keep up the good service and product quality here at Mercure Yangon Kaba Aye. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager Mercure Yangon Kaba Aye

AccorHotels certified review
I./ C. R. Business - 06/03/2018

Everything is fine except the rennovation is too slow & the Wifi is hopless.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience, and we would like to share with you that the hotel room renovations has been completed. In relation to the wifi and we will address with our local I. for improvement. We apologize for any inconvenience and we also have noted everything was fine except for the areas mentioned. Thank you again for sharing your experience, and we look forward welcoming you back. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Mavis L. Solo - 05/03/2018
« Home comjng »

Have been staying there for many times and staffs are very friendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much and we really appreciate your continuous support. It is good to note that the staff are very friendly and attentive. I shall share your comments with our teams. Once again, thank you and we look forward welcoming you back soon! Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Bent Business - 05/03/2018
« Exploration Manager »

good service, food was great, lots of mosquitoes though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben T, Thank you so much for taking the time to complete our online guest survey. We really appreciate your feedback, and delighted to hear the hotel provided good service, and the food was great. We have noted on the mosquitoes which we do have a rigid pest control schedule in place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Alan L. Friends - 05/03/2018
« Excellent »

Overall was great except the reception and the waiting area were not aircon and full of mosquito.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your experience, and we are thrilled to hear that the overall stay was great on your recent visit at Mercure Yangon Kaba Aye. We have taken note on the mosquito at reception and during this season we have increased our outdoor fumigation schedule. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Richard F. Business - 04/03/2018
« Good but can be better »

The service is top notch but was hampered with poor room allocation. My room was beside an office? They smoked constantly and it smelled during the day.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to give us your feedback. It is good to note that the service was top notch, and I apologize for the inconvenience relation to your room allocation and smoke smell. I have address this with the teams accordingly and to ensure your do not experience this on your next visit. We look forward welcoming you back. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Mh Solo - 03/03/2018
« Nice stay »

Rooms are very clean and all the stuffs are very friendly and helpful..cheers!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MH, Thank you so much for taking the time to complete our online customer review. We appreciate your positive feedback and good to note rooms were clean and the staff were friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager

AccorHotels certified review
Dr A. Business - 27/02/2018
« Home Away from Home »

Home away from home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Thank you so much for taking the time to complete our guest online survey. We appreciate your stay "home away from home", and the team and I look forward welcoming you back to your home soon again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Tin Tun General Manager Mercure Yangon Kaba Aye

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