Mercure Mandalay Hill Resort 4 stars

TripAdvisor rating 4.0/5 1,688 reviews
Mercure Mandalay Hill Resort
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Hotel extras

  • 50 % Discount for Spa

  • Short distance to tourist attraction places and 18 holes Golf - Course

  • Private outdoor Car & Coach parking spaces

  • Hi - Speed Wi-Fi internet

  • Executive Lounge Access (For some room types)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • MANDALAY AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf
  • Tennis
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Mandalay Hill Resort

9 Kwin 416 B 10th Street
At The Foot Of Mandalay
Aungmyaythazan Township
100101
mandalay
myanmar

Tel: +9524035638

Fax: (+95)2/4035639

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANDALAY AIRPORT At 36km / 22 miles - Shuttle paying

  • By boat

    MANDALAY JETTY At 3km / 1 miles

  • By train

    MANDALAY CENTRAL At 5km / 3 miles

GPS :22.0067314, 96.102218

Our accommodations

Superior Room with 1 King size bed

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room with 2 Single beds

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Room with 1 King size bed

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Room with 2 Single beds

  • Max. number of persons: 4
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Corner Deluxe with 1 King size bed, Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Corner Deluxe with 2 Single beds, Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Junior Suite with 1 King Size bed, Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Suite with 1 King Size bed, Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Mandalar Suite with 1 King Size bed, Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Spa Villa with 1 King Size bed, Executive Lounge Access

  • Max. number of persons: 4
  • Area: From 59
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

KINSANA OUTDOOR RESTAURANT

Type of cuisine: Barbecue

The restaurant is famous for its cultural show "Dance From Dynasties". Available from October to March.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MING S RESTAURANT

Type of cuisine: Regional

The restaurant serves a fusion concept with Thai, Burmese and Chinese cuisine available.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YADANABON CAFE

Type of cuisine: International

Our All-Day Dining restaurant serves buffet breakfast and dinner. An à la carte is available for lunch. Perfect for group parties and lunch meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KIPLINGS LOUNGE AND CIGAR BAR

Photo non contractuelle / Strictly non binding

The bar features an unplugged band, afternoon high tea, à la carte menu, cocktails, tapas and cigar room.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

The bar features an unplugged band, afternoon high tea, à la carte menu, cocktails, tapas and cigar room.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Mandalay Hill Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

13 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,688 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very Good service in nice environment

Customer review rating 4.6/5

A. Business - 12/10/2019 AccorHotels review

We got a great service from staff since we arrived. Rooms are nice but I believe renovation mainly in bathrooms and other areas should be addressed soon Nice environment and experience.

Dear Mr. A. Izura Zabalegui, Greetings from Mandalay, Thank you very much for your loyalty being an Accor member. We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We value your comment regarding renovation for some part of area in guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back for your next stay with us. Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Amazing

Customer review rating 4.6/5

Jamie H. Business - 09/10/2019 AccorHotels review

Staff were great, Ultra clean hotel in a great location with an amazing view and swimming pool.

Dear Mr. H., Greetings from Mandalay, Thank you very much for your stay with us. We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort for your next stay. Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Wonderful

Customer review rating 4.6/5

Raphaela Families - 08/10/2019 AccorHotels review

Staff is great. We loved the garden

Dear Ms. Raphaela K., Greetings from Mandalay, Firstly, we would like to say thank you very much for staying with us. We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We value your comment regarding rooms funiture and more egg items during the breakfast time. We will try to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you back to our resort for your next visit. Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Perfect Hotel!

Customer review rating 4.6/5

Charity S. Solo - 29/09/2019 AccorHotels review

Perfect location for sightseeing. Hotel management and restaurants were very professional. The pool is well maintained.

Dear Ms. Charity, Greetings from Mandalay! We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yin Wai Wai Lwin Guest Experience Manager

The room is clean. The staff is kind.

Customer review rating 4.6/5

Tar Business - 18/09/2019 AccorHotels review

Excellent

Dear Pongsagorn L., We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you back to our resort! Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Mr

Customer review rating 4.6/5

Rb F. I. U. O. P. Solo - 17/09/2019 AccorHotels review

A very lovely stay. Thank you.

Dear Mr. Robert B., We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Pleasant

Customer review rating 4.6/5

Anonymous Friends - 17/09/2019 AccorHotels review

The staff was very attentive. Lacked of English at the Spa but a wonderful experience. The towels need changing in the rooms!

Dear Yamile S., Thank you for taking the time to tell us about your experience at the Mercure Mandalay Hill Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcoming you back to our resort! Sincerely, Yin Wai Wai Lwin Guest Experience Manager

Nice room, well decorated.

Customer review rating 4.6/5

Piyapan T. Business - 15/09/2019 AccorHotels review

Atmosphere is very pleasant. Breakfast is perfect. Staffs are very professional

Dear Piyapan T., We very much appreciate your comments regarding your stay at the Mercure Mandalay Hill Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yin Wai Wai Lwin Guest Experience Manager
Customer review rating 4.6/5

Peter C. Business - 04/09/2019 AccorHotels review

Very pleasant stay, good reception team and nice room

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Excellent

TripAdvisor rating 4.0/5

claverie2019 Family - 07/08/2019 TripAdvisor review

Superb service at this hotel, nice swimming pool and garden, good location near some of the best temples in town. Staff were helpful with all the requests we had (transportation, tours...). I recommend strongly.

Dear Guest, Mingalabar from Mandalay. Thank you for your positive feedback and recommend us to other travelers. We are very glad that you have given us the chance to show our hospitality and nature friendly service. It is wonderful to read how much you enjoyed your stay with us. It is our highest goal to provide our guests magnifique and memorable moment. We hope to welcome you back again in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

A good stay great service

TripAdvisor rating 4.0/5

Steve07777 Business - 24/07/2019 TripAdvisor review

I enjoyed my stay and the service was good. The location was good and the lady providing tourist advice was great and gave us a good deal on the transport around. One comment, not a complaint, the service was so good it made us feel. A little uncomfortable as when we ate in the restaurant the stFf watch you eat and as soon as you take the last bit they pounce on the plate almost before you finish eating. That how good the service was. Really friendly staff too

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review of your recent stay at our hotel. We are delighted that you have given us the chance to show our hospitality and the nature friendly service. We appreciate your valuable feedback as it helps us identify the area where we can improve the guest experience. Sincerely apologized for the room and facilities as well as the services provided did not meet your fully expectation, we will notify to concerned department for their consideration and improvement. Thank you once again for your choosing our hotel for your stay in Mandalay at this time. We hope to welcome you back to our hotel again in the future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Best Stay so Far

TripAdvisor rating 4.0/5

herbertleong Friends getaway - 13/07/2019 TripAdvisor review

This is my first visit to Mandalay or in fact Myanmar. Actually I have pre arranged my pick-up with the managers of Mercure Mandalay Hill and they have arranged it with any hitch. Before even I arrived in the Hotel, I have already started to love the Hotel because of the warm communication with the managers Ms. Yi Yi Win, Ms Yin Wai and Ms Myat Myat Tha. I didnt know Burmese are basically so warm and lovable. They never get tired and irritated even many questions and requests are placed onto them. We arrived at about 3 pm and was well received by Ms Yi Yi Win. We have such a good treatment that even Sofitel or Pullman or other 5 stars Hotels do not provide. The ladies received flowers and we were served with drinks and towels as refreshment. Obviously we were given pretty good rooms. Even though the Hotel is kind of old but it is so nostalgic and very clean too.We actually love it. Actually we were staying in Sofitel Sukhumvit's Prestige Suite just a night before, we have voted Mercure Mandalay Hill as a better Hotel especially Ms Yi Yi Win personally made sure that our rooms are at its best condition and that we will be comfortable. Thank you Ms Yi Yi Win. In Sofitel, we only have the Chief Butler.to handle us. The Housekeepers are fantastic and have good initiative. Imagine she can bother to redecorate the Swarm and flowers from the bed to the tail bench so that the mood is maintain. Breakfasts is commendable and we do enjoy the good food especially the noodle soup.They do have good Chinese restaurant which serve Peking Duck/ Very reasonable price for a duck It is cheaper than in Beijing itself.We also enjoyed the nice good massage and really value for money. The staff handling the massage center are very welcoming and friendly. Actually I celebrated my Wedding Anniversary and Birthday on this trip. It is really the best so far. as compare to the previous we did it in Japan, Manila and China. Thank you for all the snacks you have sent to our rooms and also the birthday cake. You are the rare Hotel who bother to turn down our bed every evening. Not to forget, you really have a very or in fact extremely nice staff handling the executive lounge. she always ready to serve and almost smile. To make it short, I personally vouch for this Hotel and promise the stay without regret. The three manager and their team have indirectly upgraded Mercure Mandalay Hill Resort to a 5 Stars Hotel .

Dear Guest, Mingalabar from Mandalay, Thank you very much for your candid review with very positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay with us and especially the services provided by our well trained staff. At Mandalay Hill Resort Hotel, we do take pride in catering to our guests’ needs the best way we can. It is our highest goal to provide our guests magnifique and memorable moments and we look forward to be servicing you again in the future. Thank you and kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

comfortable, but abit expensive

TripAdvisor rating 4.0/5

GohYH93 Business - 29/04/2019 TripAdvisor review

first trip to Mandalay, and first time stayed here. upgraded to executive. very big room, nice view of Mandalay hill n golf course. hotel is ex Mandalay resort hotel, so a bit old. and 10-15min walk from the moat. enjoyed the executive lounge-free breakfast, afternoon tea and evening happy hour. maybe low season, so only 1-2 guests. gym was nice, are the back of the main restuarant. walked from hotel to Mandalay hill 45min 1way. buffet dinner was nice, n reasonable price only found 2 western hotel here (another being hilton). price of both similarly high. good stay though.

Dear Guest, Mingalabar from Mandalay. Thank you for your review and for choosing our hotel for your stay in Mandalay. We are happy that you enjoyed your stayed at our hotel. Meanwhile, we would like to express our sincere apologies for some services and facilities that we did not meet your fully expectation and we will definitely share your comments to our team. Thank you once again for being our guest. We look forward to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Gorgeous property, Fabulous service

TripAdvisor rating 4.0/5

KhunChai Family - 18/02/2019 TripAdvisor review

Definitely stay here if you value the best service and sprawling, spacious property with stunning local architechture. Stayed in a suite and corner room. The suites are over the top gorgeous. The corner room was spacious and modern. Property is spotlessly clean and I cannot say enough about the service. Everyone from the doormen who greet you, to the duty manager, front desk saff, restaurant staff and the spa staff genuinely welcome you and provide the best service in a way that says “I sincerely care about your wellbeing and your impression of my country and culture.” Close to Mandalay Hill and local tea shops if you want to get a taste of every day life and flavours. Stay here and you will be hapoy.

Dear Khun Chai, Mingalabar from Mandalay. Thank you for the detailed and positive feedback. We are delighted that you have given us the chance to show our hospitality and the high quality of service. It is wonderful to read how much you enjoyed your stay. It is our highest goal to provide our guests manifique and memorable moments! We hope to welcome you back again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

3 night stay

TripAdvisor rating 4.0/5

Rudi Z Couples - 08/01/2019 TripAdvisor review

The hotel is very old and needs refurbishing. Even though we got a bigger room than average, the furniture is old. There are only two lifts (and very slow for a hotel of this big capacit) and there is much time wasted just to catch a lift. There was basically only one restaurant to eat (the other barbecue spot in the garden is more for group tours). Food was ok but nothing special. The facilities are clean, the service polite and helpful. I think that the Accor group has big work ahead to perfect the standard; maybe good enough fro Mercure?

Dear Guest, Mingalabar from Mandalay. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are greatly appreciate your comments about aspects of the room that need updating, improvement on this matter will be part of our renovation plan. We apologize that we have not met your full expectations. The described experiences are certainly not our standard and we promise you a detailed follow up and action plan of our quality team in place to improve guest experience further on. Thank you once again for being our guest and we look forward to welcome you back to our resort again soon. Kind regards, Chotsittisak Chitsanupongthorn. Rooms Division Manager

My short stay less than 12 hours

TripAdvisor rating 4.0/5

EvaClw52 Family - 31/12/2018 TripAdvisor review

I have upgraded to executive floor with complementary chocolate and fruit. The only issue is unstable electricity. The room suddenly turn dark and 30 seconds later the light come back. Apart from that, everything is fine.

Dear Guest, Mingalabar from Mandalay. Thank you for your comments and we are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay due to unstable of Government Electricity. Thank you once again for being our guest, we hope to welcome you back to our hotel again soon. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Location and warmly welcome

TripAdvisor rating 4.0/5

Urai D Business - 07/11/2018 TripAdvisor review

This is a excellent location at Mandalay. Your staff are very nice to service. My room is very wonderful view with Mandalay hill and a beatiful swimming pool.Would like to confirm that Mandalay beer is very very fantatic drinking for me, too.

Dear Guest. Mingalabar from Mandalay. Thank you for taking the time to review your stay with us. We are very pleased to hear that you like our location and Mandalay Hill & swimming pool view. We are ensure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you have chance to visit Mandalay again, please contact us direct. We look forward to welcome you back to our resort in the near future. Kind regards, Chotsittisak Chitsanupongthorn Rooms Division Manager

Excellent Place to Stay in Mandalay

TripAdvisor rating 4.0/5

Amon_Srisongphan Business - 11/10/2018 TripAdvisor review

Hotel is in good location within walking distance to Mandalay hill. Nice atmosphere. Food is good and delicious with a lot of varieties. Nice staffs that will help you on everything. Bed is soft to sleep and quitet during nice.

Dear Guest, Mingalabar from Mandalay. We appreciate your positive feedback and the perfect rating. We are very pleased to hear that your stay with us was pleasant. Thank you for being our guest, we look forward to welcome you back to our resort again in the near future. Kind regards, Chotsittisak Chitsanupongthorn (KC) Rooms Division Manager
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