Hotel - Borgobianco Resort & Spa Polignano - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Borgobianco Resort & Spa Polignano - MGallery by Sofitel

4.0/5 603 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • Porter


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Enter a sanctuary decorated with muted white and cream colors. Local artwork reflects the panorama of the countryside beyond the windows, while the stone floors open out onto private balconies or patios, ideal for an aperitif at sunset.The beautiful view of the sea and vineyards characterizes our 5-star rooms. Spend lazy mornings reading the newspaper on sun-drenched balconies, listening to the radio or relax with a bath after a day spent visiting the country.

  • 48 rooms
  • 48 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • Free in-room mineral water
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.4/5 AccorHotels Rating 78 reviews

Our guest reviews for Borgobianco Resort & Spa Polignano - MGallery by Sofitel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 603 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 25/09/2018 TripAdvisor review
« Incompetent and inconsistent »

A great property which could have been turned into a real gem. But not.Location - relaxing and perfect to indulge into the pugliese countryside.A great front desk associate named Alessia - the only reason apart from the location to stay here. Endowed with a great personality, genuine, professional, she is the only one on the staff who understands her job and cares. The rest are just on the clock and, regardless of their age group, are careless and act in a very amateur-like way. It may be them, or the lack of proper management, training, or all these factors combined. The swimming pool opens at 10:00 A.M., so you should forget about that morning dip before breakfast, the latter is over by 10:30. Water doesn’t look nor feels clean, not even transparent. Breakfast is served in a morguelike room in the basement next to a tired health-center begging for refurb. Breakfast selection would be a total disaster but here the gorgeous climate saves the day: nuts, fruit, local cheeses and cold cuts, and, of course, exquisite pastries - everything produced by external suppliers is really good. What is prepared in-house is a total miss - from the soggy oily scrambled eggs in the morning to the dinner courses. We had dinner one night and every dish was a disappointment. Tasteless, incomplete, lacking the savors and flavors that are so present in Italian cuisine. The maitre’d/sommelier is extremely good at hearing about the guest’s wine taste and heartily recommending a local wine which is thousands miles away. One can only guess why he would do this...Housekeeping is a joke: always a different set of towels, different ways to do downturn service every single night ranging from none to pillow mint plus a teabag/pillowmint only/teabag only, and no mints-no teabags but some manipulation with the bedspread (doesn’t happen the nights you get mints or teabags), never an attempt to clean the terrace and the furniture there, so that the in-room breakfast can be served directly on a table covered with dust and bird feces. And you actually have to point out that you prefer a clean table on your terrace so that you have to ask the surprised waiter to use the cart instead. Once again, a nice property is not enough to make a nice hotel. It is sad that the staff take no pride in their jobs nor in their beautiful region full of history and traditions. They simply don’t care, why then would you bother to honor this place with a stay?

Lynden K. Couples - 24/09/2018 AccorHotels certified review
« Exceeded all expectations- great value »

The Maseria styled resort impressed my wife and I over a three day stay and proved a convenient base to tour the many nearby attractions. At less than 480€ inclusive of breakfast for the three nights, we felt it delivered abundantly. Check in was seamless and assistance was readily available to assist with the bags and even to park our car. The reception staff were a delight to deal with. The room allocated was on the top of three levels being # 205 and afforded both sea and countryside views from the generous sized furnished balcony. The room whilst not large was big enough and well presented and spotlessly clean. Ample towels were supplied, tea/coffee making facilities and a coffee machine as well as plush dressing gowns. The shower was bath combo. The bedding was appropriately luxurious and the bed exceedingly comfortable. Public areas and the large pool were delightful with no shortage of lounges or shade although the scantily dressed ( although very hard working) pool man in his micro sized speedos was a tad uncomfortable for my wife. Breakfast was a generous buffet spread regularly replenished with eggs any style on order. Given the plethora of external dining options, we chose not to sample the hotel’s evening restaurant. My only three minor gripes concerned service of the breakfast in the dungeon like basement which seemed inexcusable given the ample better options available eg courtyard, pool terrace or main dining room, the inability to provide an iron and the wifi which forever was dropping out and unavailable. Overall, we left at the civilised check out time of noon more than satisfied and certainly comfortable to recommend.

Steve Couples - 23/09/2018 AccorHotels certified review
« For the most part very pleasant and relaxing »

Overall it was very good, apart from the weekend, when it was noisy especially around the pool, lots of children, some whizzing around on segways!

Kristof Couples - 14/09/2018 AccorHotels certified review
« Beautiful and Relaxing »

Kind and warm welcome by the staff. The rooms are spacious in the local and authentic masseria style. The swimming pool looks nice but water temperature was rather cool.

Jon Couples - 23/08/2018 AccorHotels certified review
« Worst Sofitel Experience Ever »

This place needs a total refurbishment. On arrival in suite AC not working in bedroom. Remote control for bedroom TV did not work (batteries needed replacing - why not checked before guest arrival). No information regarding available TV channels or that Sky was available (just on bedroom TV not sitting room). Bath plug did not work - was fixed after two days. First night Breakfast order placed on door as instructed but no breakfast arrived - discovered no one had collected the breakfast card from outside door. Incredibly the second night again it was not collected. When breakfasts did finally arrive extremely random and every day there were things that had been ordered missing. As for Hotel WiFi that was a total joke. On a speedtest readings were often less than 1MB download and similar upload. Many other guests were also complaining. Eventually told that by 8am Sunday it would be working of course it wasn't but the following day we were given name of a new server and password that did work at times. Always for whatever problem there was an excuse. At no time did we see the Manager unless that was one of the girls or Sonia on reception. Although our "suite" did have two rooms the bedroom was tiny the sitting room not much better - no table/chairs should we have wanted to have breakfast indoors rather than on the terrace (what happens when it rains ?) the furniture all extremely dated cheap and ugly. The hotel was so remote that taxis had to be ordered hours in advance although possibly the one good thing was that the hotel had a complimentary shuttle bus that would take and pick up to Poligana otherwise one was forced to eat in Whites restaurant which frankly was disappointing as well. The pool was well run with the pool attendant constantly making sure fresh towels etc were placed on the sunbeds and the bar/restaurant area was also efficiently run except that in the restaurant area we were constantly bothered by wasps. We did see the pool guy spraying insect killer into the bordering bushes but the wasps were winning. As to housekeeping this was reasonably efficient although on two days we were left without face cloths and short a towel which meant we guess they had run out. One of the main reasons that we booked this hotel was because of the Sofitel branding having stayed at other very comfortable and efficient Sofitel Hotels elsewhere. It really beggars belief that Sofitel would add it's name to this property.

Jo M. Couples - 22/08/2018 AccorHotels certified review
« A tranquil place to stay »

The hotel was lovely, not too big and everything was spread so there was plenty of space in seating areas and at the pool. The breakfast was good and the staff attentive, especially the reception staff.

Riccardo Couples - 30/07/2018 AccorHotels certified review
« Amazing location, great team. »

I was been in Borgo Bianco for only 48 hrs with my wife for an unplanned break. This Hotel and SPA, suggested by some friends, was a very nice discovery. The location and the overall structure is very well organised and well maintained, however, all the team from the reception, restaurant, to pool service was very professional and kind, as you can expect to from a luxury hotel, and they make the difference. I would like to mention Porzia from SPA and her team that really provides a great relaxing and treatment experience to me and my wife. I definitively recommend a stay at Borgo Bianco and I will be back.

Ian S. Couples - 01/06/2018 AccorHotels certified review
« Enjoyable »

We enjoyed staying with you. Breakfast was very good Dinner was too lengthy and food not quite right for us

Brian G Couples - 18/05/2018 TripAdvisor review
« Polignano Visit »

A very nice hotel in a peaceful location a few kilometres outside the town of Pilgnano. Rooms very clean and simple - but comfortable. Views over the gardens and grounds are good. Facilities are very good too and all staff are really good and professional.

Anonymous Couples - 13/03/2018 AccorHotels certified review
« Total relaxation amazing location, great staff! »

It was simply perfect!

Damian S. Couples - 30/10/2017 AccorHotels certified review

The room was great. Staff were excellent. Breakfast great. Only one complaint- our room was very hot and the air conditioning was set to heat and we were told we could not change it to cool. This meant we had to leave the door open to stay cool which let in bitting bugs (maybe mosquitoes?) and the bites stayed for 2 weeks! Please allow flexibility with air conditioning!

Marianne Business - 22/10/2017 AccorHotels certified review
« good hotel but not Sofitel quality »

Nice hotel, good location for Puglia, but not a five star Sofitel standard.

Ronald V. Friends - 21/10/2017 AccorHotels certified review
« Amazing staff in a quite country side setting »

The staff is amazing at the front desk, providing excellant service for all needs, advice on towns to visit, arranging transportaion and adivice and reservations on restaurants. The staff members including the van drivers, bar and restaurant were always very friendly and porvided great service for all request. The facility is very well managed and very comfortable. A quite retreat out in the country side is very relaxing and there van service to Polignano A Mare main street or train station to and from was really well appriciated and always right on time. It was actually fun to interact with the staff, lot of laughts from a very professional trained staff members. I already miss being their, a great five day stay.

Friends getaway - 21/10/2017 TripAdvisor review
« Quite Retreat in the country side »

Beautiful hotel in a country side setting. The staff is amazing, front desk, van driver, bar and restaurant. They provide a van service to Polignano A Mare main street and pick up at night. No need to rent a car which is expensive, they will arrange limo service to other towns.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Varol, we warmly thank you and we are delighted to read your kind words about our staff. We look forward to welcoming you back soon.

Jj Business - 18/09/2017 AccorHotels certified review
« Stay in Bari »

My stay was a mix out of some great things and few rather disappointing experiences.

La M. Families - 12/09/2017 AccorHotels certified review
« Perfect »

I really staying in your hotel

M. L. Families - 02/09/2017 AccorHotels certified review
« Nice »

We had nice holiday. The hotel was good even if something could be improved (e.g. Bathroom). We were upset because the last day the pool was reserved for a private ceremony and the access to the pool was closed for all the guest. When we booked the hotel we payed for all stay. We didn't not expect a behavior like this.

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