Hotel - Mercure Shanghai Hongqiao Airport
Mercure Hotel Mercure Hotel

Mercure Shanghai Hongqiao Airport

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3.0/5 36 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 224 rooms
  • 44 non-smoking rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 396 reviews

Our guest reviews for Mercure Shanghai Hongqiao Airport

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 36 reviews
TripAdvisor review
Business - 26/01/2018
« Quiet, but very convenient for travel from Hongqiao Airport T1 »

Highly recommend for travelers that use Hongqiao Airport T1 in particular. The subway station across the street is highly convenient. Hotel service is excellent, and the facilities are well kept and inviting. It would make my stay more enjoyable if there was at least one foreign English TV channel.

AccorHotels certified review
Cm Business - 25/01/2018

Near airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear g. guest , We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Marting Business - 18/01/2018
« very pleasant & quiet stay close to Hongqiao »

I was looking for a hotel close to Hongqiao airport; Mercure was very convenient and fulfilled all my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest guest , We very much appreciate your comments regarding your stay at the Mercure Shanghai Hongqiao Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Johnny Business - 21/12/2017
« My dec stay at mercury SH hotel »

VEry clean and quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear fang guest , Thank you for taking the time to tell us about your experience at the Mercure Shanghai Hongqiao Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
I L. Business - 03/12/2017
« Below expectation »

The shower room was always full of strong sewage odor, and the laundry service was delayed, a nerve-wrecking experience for a g. who had an on-going itinerary out of town.

AccorHotels certified review
Shirly J. Business - 21/11/2017
« Excellent service »

It was very relaxing.

AccorHotels certified review
Anonymous Business - 18/11/2017
« the speed of wifi was too slow »

the speed of wifi was too slow, there were not many tv channel for english

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest guest , Thank you for taking the time to tell us about your experience at the Mercure Shanghai Hongqiao Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Koh Business - 17/11/2017

Great staff. Good service.

AccorHotels certified review
Mei C. Business - 07/11/2017
« just okey »

rooms are basic resto very limited breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear tian yu, Thank you for taking the time to tell us about your experience at the Mercure Shanghai Hongqiao Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Sam Business - 03/11/2017
« Very nice management »

Very nice management and there was a girl who helped me check in and provided me warmly welcome .

AccorHotels certified review
Mark Solo - 31/10/2017
« Best hotel near Hongqiao Airport »

The hotel is just across the street from subway Line 10 Hongqiao airport terminal 2 station. It's clean, luxury in a quite neighborhood.

AccorHotels certified review
Elhammadi Business - 24/10/2017

Very Excellent

AccorHotels certified review
Ninonz Couples - 21/10/2017
« Ms »

Clean and quiet rooms, nice breakfast, close to airport and easy transportation to the downtown.

AccorHotels certified review
Darko Friends - 20/10/2017
« Nice stay »

I liked staying at this hotel. Room was nice and clean. It’s close to Hongqiao airport and Railway station.

AccorHotels certified review
Liza Business - 18/10/2017
« ok hotel not great »

We checked in 10/13 night midnight, the check in receptionist is helpful . our package does not including breakfast, told receptionist to add breakfast and charge to the room. the answer to us is we can pay after at the restaurant. at the morning - when we walk in to have our breakfast, they told us we have to pay at the receptionist first, which is different than what been told. this back and forth payment on breakfast made us miss the free ride to train station.

AccorHotels certified review
Martin Business - 18/10/2017
« Very good »

Nice and helpful staff, room was cleaned but i found hair in the shower

AccorHotels certified review
David J. W. Families - 16/10/2017
« Just OK for a non speaking Chinese person .... »

Overall the room was acceptable for the price paid. The location was excellent for transportation needs. Too bad that your concierge and front desk staff not better prepared to communicate and understand English.

AccorHotels certified review
Emily Families - 08/10/2017
« Great transfer hotel, comfortable room »

Good stay, overall good experience. Easy check in and out process. Comfortable room and bed, clean facilities and room was clean. The hotel is a nice quality and felt relaxing to stay in over a night of traveling. Staff spoke English and understood needs. Although the shuttle driver did not and was asking questions to everyone on the bus and I had to wait for a kind stranger to translate for me.

AccorHotels certified review
Xu R. Solo - 07/10/2017

It was good.

AccorHotels certified review
John O. Business - 07/10/2017
« Satisfactoria »

Satisfactoria

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