Hotel - Mercure Shanghai Hongqiao Airport
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Mercure Hotel

Mercure Shanghai Hongqiao Airport

No 398 Kong Gang 1st Road 
200335  Shanghai
CHINA

Based on 116 reviews
AccorHotels Rating Based on 116 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Fitness centre
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 224 rooms
  • 44 non-smoking rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 116 reviews

Our guest reviews for Mercure Shanghai Hongqiao Airport

100% genuine reviews from our guests

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AccorHotels certified review
Anonymous Business - 16/08/2017
« Cheap hotel but looks a little run down. »

My stay was okay.

AccorHotels certified review
Jim P. Business - 08/08/2017
« Very helpful staff »

The front desk staff were very helpful especially one girl who is studying international hotel management. She let me use her phone to order some food and called me when it arrived. The room was very hot. Another g. I talked to said the staff was able to get his A/C working, but I was too tired and just slept in the room. The price was very reasonable and I'll stay again and figure out how to operate the A/C.

AccorHotels certified review
Dong L. Couples - 26/07/2017
« breakfast »

suggest breakfast start at 6am

AccorHotels certified review
Thomas Business - 22/07/2017
« Not happy with the booking modification »

The hotel is OK, conveniently located for my short visit at the CBME and with a early train the day after. Rooms are clean and comfortable. Could expect more for breakfast. The chocolate croissants and the apple turnovers were the only "French" things. Rest of the breakfast was very Chinese. However, I am very unhappy with my booking modification. I made booking via booking.com on 14/7/27 for 2 nights on July 18-19. (booking number 20..) I am aware that this booking was made under special conditions (free cancelation before 18/7/17 6pm) but my flight from Shenzhen to Shanghai (CZ3575) on 18/7/17 planned at 8pm was canceled due to air route weather condition). All flights to Shanghai were canceled. I was able to change my flight ticket to the day after 19/7/17 11.05am only (HO1112). Therefore, I could only modify my booking from 2 nights (July 18-19) to 1 night (July 19) This is a very unexpected event and I was expecting some understanding regarding the modification of this booking, and that this modification would be without charges, as hotel courtesy. I didn’t have the information about the cancellation of my flight on time to make the modification of the hotel booking accordingly. When modifying the reservation, I had to contact the hotel (that was the only phone number available (0..) but the reception girl didn't want to hear anything and directed me to booking.com I sent email to booking.com and maybe some time was lost there, and booking.com contacted the hotel in the evening, with no success on the modification with no charges. I understand the notice was late and that the room was kept for me, but flight cancelation is something I can do nothing about it. And it already had consequences on my business trip. So paying 1 night without staying there is really a unhappy thing (2 nights 1,156.27 RMB excluding taxes). I am Accor member and I thought Accor would treat this case differently. I was offered a free breakfast and room was upgraded, but franckly, I would have preferred none of this and having the 1st night canceled. I still expect to be reimbursed for this first night Thanks for your consideration Thomas ROYET

AccorHotels certified review
Viraj D. Business - 07/07/2017
« Pleasant and Refreshing »

The stay was very pleasant. The staff was highly supportive and helpful and they decently accomodated me despite my lingual problems. Special mention for the Front Office managers Jason and his counterpart. They took very good care of us, and went the extra mile in helping us right from food to travel options. Really touched and extremely happy!

AccorHotels certified review
Alister Families - 03/07/2017
« One of the convenient location with affordable price. »

Helpful staff, and located just in front or Shanghai Metro station.

AccorHotels certified review
Ninon Couples - 01/07/2017
« Ms »

I like the location of your hotel. It's close to the airport, and also subway Line 10 is right on the other side of the road. Rooms are clean, and quiet. Though the airport is right next to the hotel, the noise is still acceptable. Insulation's good! Only one issue which is the breakfast. I've stayed in this hotel for many times, but the breakfast seems to be quite similar every time. Understand it is a normal practice, but would be nice if you provide more options.

AccorHotels certified review
Malcarazc Business - 26/06/2017

the hotel is new and nice, the rate that I have received is excellent I want to recomend that at the front desk may have a people that speak English 100 % is really a trouble every time I come in, and see same frustruation on other foreigh guests. other that that I am very happy always to be there 2 or 3 times a month.

AccorHotels certified review
Fali Families - 26/06/2017
« Nice hotel »

We enjoyed staying there. This hotel not only clean, also service is good.

AccorHotels certified review
Andrew Couples - 25/06/2017
« Fairly Good »

Good breakfast. The room is a little small.

AccorHotels certified review
Hank Families - 22/06/2017
« new but small and under construction or renovation »

Room is too small comparing to the price, no food can be found nearby, need to take taxi out and very hard find taxi would like to be back.

AccorHotels certified review
Gotabhaya R. Business - 20/06/2017
« Good »

Hitel was good bad experience us reception. No improvement. No plesent. Gust come late night taking long time to checking. Need to improve this area.

AccorHotels certified review
Michael Business - 08/06/2017
« Perfect location »

The location is perfect for travellers who want to go to the Hongqiao airport, the train station and the downtown.

AccorHotels certified review
Samantha Business - 29/05/2017
« Clean and Tidy »

A pleasant stay, the staff were very friendly and helpful. There was a slight language barrier but nothing that we couldn't overcome. Great location for us, right near the subway which was very easy to use. Breakfast was great and the rooms were comfortable. The only thing that we found was that there was a constant smoke smell throughout our room. Overall I would recommend for business.

AccorHotels certified review
Anonymous Couples - 28/05/2017
« Not impressed. »

Convenient Location, near airport. Room was OK but looks a bit old even though it is quite new. Toilet door did not open smoothly. Water boiler got some smell of vinegar.

AccorHotels certified review
Luke Business - 26/05/2017
« 5 Star Service 5 Star Hotel »

really nice hotel, up meet my expectation, free shuttle bus in the morning, very helpful!

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