Novotel Tours Centre Gare Hotel 4 stars

TripAdvisor rating 3.5/5 111 reviews
Novotel Tours Centre Gare
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Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • A 2-minute walk from the International Congress Center

  • beIN SPORTS and RMC SPORTS channels in all rooms

  • 2368 sq. ft. (220 m²) of meeting spaces

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000
tours
france

Tel: +33247311212

Fax: (+33)2/47385335

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT PARIS ORLY At 232km / 144.16 miles

  • By plane

    TOURS VAL DE LOIRE At 7.8km / 4.85 miles

  • By train

    GARE DE TOURS At 0.05km / 0.03 miles

  • By train

    GARE DE TOURS At 0.05km / 0.03 miles

GPS :47.388738, 0.69574

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Suite with balcony and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 40
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: French

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Discover our cocktail menu and sample a Picas Picas plate in a musical atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 250 m²

  • Maximum capacity: 135 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel Tours Centre Gare

100% genuine reviews from our guests

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AccorHotels Rating 4.1/5

145 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

111 reviews

Nice hotel to stay

Customer review rating 4.1/5

Joe L. Couples - 10/07/2019 AccorHotels certified review

We stayed in Novotel in Tours city. Nice and spacious room. Good location. Perfect for us to explore the city and transit for trains.

SS Review

Customer review rating 4.1/5

S.s. Couples - 02/07/2019 AccorHotels certified review

Quite pleasant

Dear SUNDARAM S., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Stay

Customer review rating 4.1/5

Russell D. Couples - 01/07/2019 AccorHotels certified review

Lovely stopover in Tours - Hotel was nice & cool, staff friendly, food excellent.

Dear RUSSELL D., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good location

Customer review rating 4.1/5

R. Families - 03/06/2019 AccorHotels certified review

The hotel states that there is AC, but this is not true, what's available is a heating system not an AC. The weather was too hot and when we talked with the reception as to why the AC is not working they told us that it is only a heating system not cooling and hence this is not the definition of AC but rather a heating system. We had to open the windows because it was too hot and we were overlooking another building that was generating a lot of noise, not ideal for sleeping. The room was of a good size for two adults and one child, the cleaning service was ok but it could be better if compared to other hotels we stayed in before and if compared to other Novotel and Accor hotels in general. The staff are really nice, friendly and welcoming, we enjoyed the interactions with them. The location is ideal and parking was easy.

Dear REEM R., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In room amenities were disappointing.

Customer review rating 4.1/5

Aaruni D. Families - 01/06/2019 AccorHotels certified review

No water replenished. Only 1 bottle offered and we had to pay to the restaurants to request more. No coffee cups either, only 2 paper cups placed. Expect better from a Novotel.

Dear AARUNI D., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business audit

TripAdvisor rating 3.5/5

Wander59007777413 Business - 20/05/2019 TripAdvisor review

The room was good in terms of location and space: one can walk easily and arrange his stuff. However, it was not sufficiently sound isolated !. Trains noise can be heared somewhat easily though the window was closed. The breakfast, is too expensive with respect to its contents and quality!. It could be better...

Hello, Thank you for your recent comment about our Hotel. Please accept my apologies for falling short of your expectations. Your comments will be passed to the appropriate department. Best Regards.

Ideal for my needs...

Customer review rating 4.1/5

Lmt 2. Business - 18/05/2019 AccorHotels certified review

The room was light, airy and clean. Staff was extremely helpful. Breakfast was more than adequate. All good

Dear LORRAINE, We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Great location, comfortable standard as expected from Novotel

Customer review rating 4.1/5

Andyl Couples - 09/04/2019 AccorHotels certified review

Excellent location close the the tram line and so only minutes from the centre of town. Staff were friendly and helpful. Only criticism is that the bar was usually empty and we had to go to reception to ask for someone yo serve us.

Dear ANDY L., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manager

Was ok

Customer review rating 4.1/5

Jaclynn F. Friends - 16/03/2019 AccorHotels certified review

No welcome gift for gold member, only 1 drink is allowed for welcome drink despite there’s two of us. Put on ‘do not disturb’ sign on the door yet housekeeping was making up the room when we got back.

Dear LIN CHIEN T., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager

Recently renovated

Customer review rating 4.1/5

Jim Solo - 04/03/2019 AccorHotels certified review

My room was large and very nice. Unfortunately it had just been renovated and the smell of paint was a bit much. My room was just opposite the elevators and a bit noisy for that reason. Everything was clean and there is a safe and refrigerator in the room. The sink in the bathroom is very modern but it offers minimal clearance between the faucet and the basin. This hotel attracts tour groups and there was almost always a bus right next to the front door.

Comfortable and well located

Customer review rating 4.1/5

Anonymous Business - 03/03/2019 AccorHotels certified review

It is a very nice hotel. However, I was quite disapointed when I discovered that the gymn was not opened yet, although the web site said it was. It was the main reason I chose this hotel.

Close to everything

TripAdvisor rating 3.5/5

woody666 Couples - 24/10/2018 TripAdvisor review

Great hotel, very close to the train station, staff very friendly & spoke good English. We will be back another day. Easy parking. No customers in Restaurant at 2100, when i was looking for a drink, the bar staff where floating around as no guests in the bar

Dear Woody666, Thank you for your nice comment. Hope to see you the next time in Tours ! Best Regards.

Worst ever stay at any hotel anywhere

TripAdvisor rating 3.5/5

schwaerter Couples - 25/07/2018 TripAdvisor review

No aircondition in the rooms at 30+ degrees temperature, restaurant not open, bar not open for amenity drink, no fitness center. Staff didn't ask about stay, presumably knowing that the hotel is miserable

Airconditioning on the 7th floor very bad! Makes you sweat!

TripAdvisor rating 3.5/5

michaelnQ7894CL Couples - 13/07/2018 TripAdvisor review

After the check in, we mentioned that the aircondition was off. I turned it on. After 1 hour no tempreture change. I talked to the female receptionist about the aircon. problem. She informed me that the mechanic/technition is already home and the hotel is fully booked, no other room avaliable. I checked the accor website and booking.com. There were still rooms to book. During our 24h stay nothing hss changed concerning the temperature in the room. The cooling system is to old for the 7thfloor. We slept wirh open windows and very noisy street!!! Though we were totally exhaused for our travel to Larochelle. No good experience with Novotel Tours!!

All staff are lovely

TripAdvisor rating 3.5/5

EnglishinFrejus Couples - 12/06/2018 TripAdvisor review

We stayed here on a short 4 night break. The hotel is well situated for the centre of town. As ever, rooms are clean and comfortable. Restaurant is good and there are also plenty of restaurants close by if you fancy a change. What really stand stands out though are the staff; reception, restaurant and cleaning are all really friendly and helpful. It makes the stay so much nicer so big thanks to all of them.

Dear EnglishinFrejus, Thank you so much for this lovely comment ! Hope to see you while your next time in Tours , Best Regards.

My Road Trip in Normandy

TripAdvisor rating 3.5/5

Siripong S Family - 16/04/2018 TripAdvisor review

The hotel is right in front of the train station with some free parking areas. The room is cleaned and comfortable to sleep. However, quality of breakfast is quite low. It is much below our expectation. I would not recommend others to stay here. It is not valued for money.

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