Hotel - Grand Hotel Palazzo Livorno - MGallery by Sofitel
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Grand Hotel Palazzo Livorno - MGallery by Sofitel

Viale Italia 195 
57127  LIVORNO
ITALY

276 reviews
TripAdvisor Rating Based on 276 reviews
See rates
Best price guarantee
From
From 161.10 EUR Non member rate
From 153.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 25  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 25  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • AEROPORTO DI PISA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 01:00-00:00
    • Opening hours : Week-end 01:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites at the Grand Hotel Palazzo MGallery by Sofitel take you back to a time when Livorno was an extremely popular seaside resort among European high society and traveling was a real art.Relax in unrivaled elegance after a day exploring Livorno. High ceilings, sumptuous furnishings and enchanting views are further enhanced with superb service, to ensure that you can enjoy absolute relaxation during your stay.

  • 123 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • Automatic air control
    • Manual temperature control
    • Automatic temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.1/5 AccorHotels Rating Based on 13 reviews

Our guest reviews for Grand Hotel Palazzo Livorno - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 276 reviews
AccorHotels certified review
Rossco Couples - 04/07/2017
« Service needs a lot of work »

The upgraded room was lovely and the hotel has many beautiful aspects however the level of service was consistently below what is expected at an M Gallery Hotel. Most staff were friendly but there did nit appear to be systems in place to manage some of the basic elements of a hotel stay.

AccorHotels certified review
Peter S. Business - 03/07/2017
« Elegant historical hotel in a prime position  »

The hotel offers good service & plenty of parking. Stunning sea facing room.

TripAdvisor certified review
annlO477MB Couples - 16/06/2017
« Sofitel Livorno »

We were very disssappointed. Room poor, food at dinner poor quality and unprofessional service, breakfast really bad, small offer and bad quality of products. The worst ; you have to pay 5 euros per towel for the swimming pool ( to pay, not a guarantee!) never seen!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I'm sorry that you were not satisfied. The hotel is a historic, wonderful home, admired by everyone. Breakfast is served with fresh and home made products. The restaurant, renowned here in Livorno, is well attended by both hotel guests and local people. Each of us has personal standards and I'm sorry if ours are not right for yours. I hope you will come and visit us again. Greetings,

TripAdvisor certified review
Couples - 11/06/2017
« Not so MGallery!!! »

WiFi not working. Paint peeling off walls and cupboards. No robes. No slippers. No tissues. Certainly not up to the usual MGallery standard as experienced in other parts of the world. We reduced our stay from three to one night, and went elsewhere. However, the bedding, bed and towels were to the usual Accor standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wi fi is a service available and working here in the hotel and i'm sorry if you had any problems. I'm confident that if you decides to go back to see us it's all right. Will be welcome and do not hesitate to contact us, we are at your complete disposal. Best regards,

TripAdvisor certified review
mortenm587 Solo travel - 02/06/2017
« Definetely not a 5 star experience »

I have previously stayed at a 4 star Novotel room, which was in better condition than this room at a 5 star Sofitel. The door to the bathroom could not close properly and the shower door frame was not properly sealed as there was a poodle of water in the opposite side of the door opening (it was quite evident that the hotel managers already knew about it since it had visible stains of white silicone sealant) Had them switch the kettle as it was very rusty on the bottom and the wall socket wasn't working. Bed was good. I did the finger in dust test and it is quite evident that the room is not perfectly cleaned for each new visitor as I swept my fingers around the door and window frame and my fingers were coated in dust. The breakfast was fine. The outside of the building is very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your review and I'm sorry if your stay was not perfect. Our rooms are always very clean, sorry if yours was not ok. The kettles have been bought all recently and it seems strange that your was rusty. Anyway, I've written down your notes and we will do our best to improve. Hope you will come and visit us again.

TripAdvisor certified review
Business - 10/04/2017
« 3 days shorth stay in Livorno »

It was a nice hotel in a location that was met my needs. The only issue that I was facing, is that the restaurant is not open till late night and also they have limited choices for room service menu for late hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks for your review and I hope you come back and see us. The restaurant respects the specific times and I'm sorry if the room service service was not perfect. Best regards.

In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 161.10 EUR Non member rate
From 153.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee
See rates