Hotel - Mercure Bangkok Sukhumvit 11
Mercure Hotel Mercure Hotel

Mercure Bangkok Sukhumvit 11

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4.5/5 345 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DONMUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 924 reviews

Our guest reviews for Mercure Bangkok Sukhumvit 11

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 345 reviews
TripAdvisor review
Family - 19/04/2018
« Stunning »

Great Location & Friendly Stuff & Great breakfast.Definitely a place to come back..Great swimming pool..great communication from the staff. Big rooms and cleaned...great transfer to the close train station.

TripAdvisor review
Solo travel - 15/04/2018
« Very good value for money »

I I spent two weeks at the Mercure Bangkok Sukhumvit Soi 11. The location on Soi 11 is excellent. As an Accor Platinum member I had access to the Executive lounge. The staff there was helpful and did a very good job. I got a room upgrade. But I have seen other, normal rooms, too. For a Mercure hotel, the rooms are exceptionally big and the decor is very nice. However, the temperature setting of the air con of my room did not work properly. And the air was too humid (the setting of the air con concerning the humidity should be adjusted). The pool area is for a Mercure hotel above standard, as well as the fitness room. What is missing at breakfast in the executive lounge and down in the restaurant: dark bread. Only white bread is available. The so called whole wheat toast bread is also white and not really whole wheat bread.

AccorHotels certified review
Anthony K. Solo - 13/04/2018
« Quality hotel with good facilities, spacious room design and friendly staff. »

Very satisfied. Good room design with plenty of room / space. Pool / gym / bar set up works well. Staff were very attentive and friendly. Located a very short walk to various restaurants and bars. Value for money. Will be back.

AccorHotels certified review
T. F. Families - 11/04/2018
« Hotel and Staff where great »

A F. stop over in bangkok, we picked the hotel for the nearby restaurants and locality to sky train etc. Everything was great.

AccorHotels certified review
Anonymous Couples - 09/04/2018
« Friendly hotel staff »

The walkway that leads to the hotel from BTS station is pretty crowded and narrow. The hotel has a tut-tut that connects between hotel and BTS station. Room is large and modern. The king size bed was actually two twin bed pushed together side by side. We have difficulties with the shower booth as the water temperature frustrated, and the shower in the bath tub wet the floor bad.

AccorHotels certified review
C. Friends - 08/04/2018
« good experience »

The room is spacious, clean and detailed. Staff are friendly, helpful and hard-working.

AccorHotels certified review
Andy P. Couples - 08/04/2018
« Just ok »

Great location. Used to stay when it was the President Palace. Has become very noisy. Rain shower is horrible - should be an option, not the only shower head. Staff was "friendly" but inexperienced. No follow up on air conditioner problem.

AccorHotels certified review
Iffat A. Families - 08/04/2018
« Nice and spacious room. Make our trip very comfortable. »

Wonderful staff, very clean rooms and close to hospital, food and entertainments. We had a great stay. My daughter just love the TV channels.

AccorHotels certified review
Tbm Families - 07/04/2018
« Friendly staff and comfortable »

Room was super clean and comfortable, clearly recently refurbished. Pool was big and plenty of seating around it. Breakfast had good variety and lunch in the Alex Bistro was tasty. Service friendly and efficient in all respects.

AccorHotels certified review
Ryan O. Business - 07/04/2018
« Still short of small details »

Overall experience was still acceptable as compared to the other hotels I stayed around ASEAN for the past years I have been traveling around the region. The welcoming staffs was always cheerful which gives a warm feeling of being welcomed. However, the room cleaning staff may want to pay a little more details to things.

AccorHotels certified review
Chetan S. Business - 06/04/2018
« staff not guest friendly »

Dear GM, staff is not guest friendly, breakfast hopelessi have stayed in Afoft , ambassador, grand and many more in soi 11 but bleave me even 3 start hotel servers better breakfast then your hotel . your hotel has good no of Indian guest but you dont provide any Indian breakfast. FYI even Aloft, LE Finex , Grand President, and many more.. servers Indian food in breafkast.

AccorHotels certified review
Bob Solo - 06/04/2018
« Very good hotel »

The staffs are very nice! They helped me upgrade my rooms for free.The room I lived was quite luxury and wide. Facilities are very good and quite new, location is good! Only one bad point was the water temperature was not stable. The others were perfect!

AccorHotels certified review
Anonymous Solo - 05/04/2018
« Exellent 1st Class Hotel »

I was very satisfied with everything at Mercure Bangkok Sukhumvit 11. This was the second time I stayed there and it appeared that everything was well managed. All of the employees were very helpful and friendly. A young man on the ground floor Adison S. was especially helpful to me with a lot of questions I had.

TripAdvisor review
Couples - 05/04/2018
« Joyful stay »

As an loyalty member, I always booked direct with Accor group either for business or leisure. Not only the location, but for good services with Thai contemporary style designed decoration. I was thankful for a well prepared room with fast check in process. Finally, thanks for the hospitality for all the staff members (Immy, Taii, Bank, Pu & Paula) in Privilege Lounge, we enjoy very much on their exceptional service. BTW, it would be nice to have a stronger power for the hair dryer and welcome fruits offered in the room for a special privilege to a Gold member.

AccorHotels certified review
Wilfried H. Business - 04/04/2018
« room very nice, some guests not so nice »

The room is very good value for money. It seems that also indian group tourists like that. Unfortunately some of those indian guests talk very loud in the floor at any time of day and night. That is disturbing very much. And that is the reason why I not will return.

AccorHotels certified review
Roger H. Couples - 04/04/2018
« Exceeded my expectations »

Impressed. From the efficiency of reception staff to quality of room and hotel location, made this stay excellent. I will be back

AccorHotels certified review
Anonymous Friends - 04/04/2018
« Great pool, amazing shower, overall nice visit »

I really have no complaints about my stay and can only say good things about the staff, pool bar and the in room shower water pressure was awesome. I had friends staying right next door at the Grand President and they paid almost 50% less for their rooms. So in terms of value for the dollar I feel the Mercure was lacking a bit, simple things like an in room clock radio or toiletries already in room would be a helpful touch.

TripAdvisor review
vishalk236 Friends getaway - 04/04/2018
« our stay at Mercure Bangkok Sukhumvit 11 »

Great location and service from the employees. only complain is that they do not give more bottles of water if asked for and refuse to do a second housekeeping in the evening. Rest all is great and would highly recommend

AccorHotels certified review
Monchichi C. Couples - 02/04/2018
« Joyful experience at Executive Lounge »

The hotel has renovated to modern and chic style as we were booked the PRIVILEGE KING BED ROOM at Club level. We do have a pleasant stay during our stay with Thai style hospitality. All staff at Club floor level were very helpful as our interpreter to look for the information we want and reservations. It helps us to overcome our language barrier and made us feel like staying at home. Our special thanks to Immy, Taii, Bank, Pu & Pavla to make our stay perfect. The chef has also prepared nice snacks which suits our Asian or Western taste. Not to mention, the cocktails they made has brought us another surprise on Thai iced tea despite of their professional knowledge.

AccorHotels certified review
Abdul Couples - 01/04/2018
« Nice Hotel, Room is so clean and very comfortable, staff are friendly »

I truly liked this hotel as I got my room ready when i arrived, staff are very friendly and the room was so big and clean with comfortable beds. Services was great - Everything was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDULRAHMAN A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Walaiphan Noikasame (Koi) Front Office Manager Email: wa…

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