Hotel - Mercure Bangkok Sukhumvit 11
Mercure Hotel Mercure Hotel

Mercure Bangkok Sukhumvit 11

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4.5/5 293 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DONMUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 741 reviews

Our guest reviews for Mercure Bangkok Sukhumvit 11

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 293 reviews
TripAdvisor review
Business - 16/02/2018
« Highly Recommended! »

Just returned from another great stay at this property. Great location, staff and clean room. Thank you Ms. Koi (Front office manager) and your team for taking great care of me! I highly recommend this property for all!

TripAdvisor review
Friends getaway - 15/02/2018
« Golf trip based in Bangkok »

This hotel offers a great city base with excellent, efficient and friendly staff always looking to go the extra effort to make your stay as easy as possible. Situated in a vibrant part of Bangkok nothing was too hard for the staff to accommodate.

AccorHotels certified review
L. M. H. Business - 13/02/2018
« Aircon was too cold »


AccorHotels certified review
Aussie T. Business - 12/02/2018
« Always an enjoyable stay »

Very comfortable hotel, friendly staff and pleasant atmosphere Great pool area Now 5th stay at the hotel ! Was a little disappointed that my room wasn't available upon arrival, especially after completing an online check-in however the staff found a solution in a short period

AccorHotels certified review
Khalid Solo - 11/02/2018
« Great location, great rooms, could be a little better service »

Great location in the middle of Soi 11 Sukhumvit. Great spacious room and bathroom, well appointed. Long wait to check in, lengthy check in process. Only 2 elevators for a large hotel. Got locked of my room, my spare key was removed from the room, although I had one more day before checking out. Wasted a lot of time waiting for elevators and reception to get a spare key, they took a long time and asked where my spare key was although it was the hotel that removed it from my room while I was out shopping.

AccorHotels certified review
Mariaclaudine Families - 09/02/2018

Very god hotel, lovely rooms and good service

AccorHotels certified review
Paul Couples - 08/02/2018
« Very satisfied. »

I found all the staff very accommodating. However, I would like to give an extra thanks to Immy and Nichol in the Priviledge Department. The recent renovations were well done.

AccorHotels certified review
W. Couples - 08/02/2018
« very good »

The room is spacious and clean.The bed is comfortable.I will recommend it to my friends!

AccorHotels certified review
Malcolm B. Business - 05/02/2018
« Clean and professional service from start to finish »

As always a very satisfied customer. From check in to check out the standards of the staff never falters.

AccorHotels certified review
Muddy F. Solo - 05/02/2018
« Great stay »

Hotel room is spacious and atmosphere is great for relaxing. Staff are friendly and helpful.

AccorHotels certified review
Suresh V. Couples - 05/02/2018
« Good Location/Facilities but Poor Soundproofing »

Checked into the privilege room for 3 nights. Check in area was cramped but managed to check in in 15 minutes (although I had done online check-in). Room was spacious and clean and everything worked. Club lounge was well decorated and staff very friendly. Breakfast was however identical everyday. Evening cocktails were good but the lounge closes at 8pm which is very early. The lounge at Sofitel opened late. The Sofitel BKC mumbai opens 24 hours!. The downside was the soundproofing. You can hear the thumping sound from the Alex nightclub till very late (past midnight) at the ground floor despite us being on the 15th floor. That was a real nuisance for us. The guests on lower floors must have it worse. Also when other guests doors close you can hear it very loudly. Not a very pleasant experience. For this reason we are unlikely to return.

AccorHotels certified review
Anonymous Business - 05/02/2018
« Average »

Quite dissapointed with the room service as i asked for dental set and never had it sent to my room

AccorHotels certified review
Business T. Business - 04/02/2018
« New modern hotel in the middle of the entertainment district »

I spent one night at this hotel during a recent business trip

AccorHotels certified review
Abdullah A. Solo - 03/02/2018
« a. »

Very good

AccorHotels certified review
Nikhil M. Couples - 03/02/2018
« Great stay »

Had a great stay , great property , friendly staff Out and out a good experience

AccorHotels certified review
Kai O. Solo - 03/02/2018
« A good experience. »

You are greeted as a VIP when you arrive. You are explained about the check inn procedures by the staff. The staff is very friendly and service minded. Weird looking (home made IKEA) counters, were the staff can not pass each other behind the various individual desks. The racks behind the counters have already started to be filled with stuff, since the receptionists do not have enough space. Rooms very nice. Smart tv installed. Love the coffee station. I will return.

AccorHotels certified review
Peter M. Business - 02/02/2018
« Another good stay with the Accor family »

Good and friendly, as always warm welcome and helpful staff. Rooms good and clean.

AccorHotels certified review
J. K. M. Business - 02/02/2018
« Reasonably Quality of Stay »

It was a reasonable stay at Mercure Sukhumvit 11. Room is spacious and the bed is comfortable. However bathroom condition can be improved better. My first day of stay the bathroom kit was not replenished completely. The breakfast also can be improved further.

AccorHotels certified review
Ashok B. Business - 01/02/2018
« every service was up to satisfaction »

Overall Experience was very good

AccorHotels certified review
Anonymous Friends - 31/01/2018
« good hotel »

in the pictures everything looked a lot bigger than it actually was, personally i enjoy space. also, there were never any other people in the club restaurant, thus it felt empty. nevertheless, the staff was very friendly and attentive and the hotel, in particular the privileged room was of course very nice.

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