Hotel - Mercure Bangkok Sukhumvit 11
Mercure Hotel Mercure Hotel

Mercure Bangkok Sukhumvit 11

4.5/5 584 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DONMUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,810 reviews

Our guest reviews for Mercure Bangkok Sukhumvit 11

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 584 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 21/03/2019 TripAdvisor review
« We Love this place »

2nd visit, awesome pool, Great Location , spacious room & comfy bed We would comeback again. We love the surroundings, the atmosphere and the staff are very friendly. Lobby is very comfortable especially if you are waiting to meet someone or waiting for a taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your nice comments about you recent stay with us, your kind words and loyalty put a smile on our faces. I will make sure the team receives your message as it is the best reward for our Heartists. We are all looking forward to welcoming you back to Mercure Bangkok Sukhumvit 11 sometime soon. Sincerely, Suchada Jirapanitcharoen, Hotel Manager

Søren L. Friends - 19/03/2019 AccorHotels certified review
« Nice hotel in a lively street »

The hotel have nice big rooms, the service are friendly.The swimming pool area is very nice. The hotels location is good near to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Soren L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Henry B. Solo - 17/03/2019 AccorHotels certified review
« Comfortable hotel »

Everything here is perfect. Clean room and yummy foods as well as good service. I will choose to stay here when my next vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hai Ning B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Patima C. Business - 13/03/2019 AccorHotels certified review
« It’s good but need to improve a little bit. »

Room was excellent sized. A lot of space for a bathroom but not enough for staffs in front.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Patima, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Abdulrahman Couples - 13/03/2019 AccorHotels certified review
« Great hotel by all means, with its services, cleanliness, location and staff »

Nice to stay again in this hotel, rooms are big and clean with comfartable beds, staff are good, great location near all the shops and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulrahman A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Business - 10/03/2019 TripAdvisor review
« Great Hotel »

Excellent hotel, the only thing is that the mattresses could be softer and a bigger selection of TV channels would be nice, like Western News channels. The Executive Lounge is excellent, peaceful and well appointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for taking the time to review your recent stay with us. I am very happy to read your positive words and look forward to sharing them with our team. We are all looking forward to welcoming you back to Mercure Bangkok Sukhumvit 11 sometime soon. Best regards, Suchada Jirapanitcharoen, Hotel Manager

Fiona Couples - 08/03/2019 AccorHotels certified review
« Great Service »

The service in the hotel was great and the staff in the Privilege Lounge were wonderful. Great gym and pool. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Anonymous Business - 08/03/2019 AccorHotels certified review
« Perfect choice for stay in Bangkok »

This hotel was one of my favorite residence during my business trip in Bangkok. The hotel has delivered good quality services with continuous quality improvement. Thank you the Management for greeting me by welcome letter and room upgrade to club floor that made me feel so comfortable as valued guest as well as well-prepared room with welcome drinks. I received very good services from Prestige Club staffs, Khun Tai, Puu, Paula and Nan. I hope to stay here again in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Ekarat, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team especially at Privilege Club. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Deborah D. Couples - 07/03/2019 AccorHotels certified review
« Nice and friendly »

Everything was fine except the shower that was really weak

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tayip D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. By the way, we have noted your comment about the water pressure issue and would take immediate action to rectify it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Cj Couples - 06/03/2019 AccorHotels certified review
« Excellent Stay »

We were very impressed with our stay. Great location amazing friendly employees and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Connie W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Robert G. Friends - 06/03/2019 AccorHotels certified review
« Great stay excellent service as alwsys »

Excellent stay yet again, lovely rooms and great service from all staff especially the club and bar staff, highly recommended for a stay in Bangkok great location and lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert Edward G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Malcolm B. Solo - 05/03/2019 AccorHotels certified review
« Another good stay »

Usual good standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Malcolm B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Joan Couples - 05/03/2019 AccorHotels certified review
« Comfortable stay at a great location »

We loved the room as it was huge and spacious. Service was fantastic, so was the location! However there was a plumbing issue with our room and water would leak from the ceiling after we have our shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Anonymous Couples - 04/03/2019 AccorHotels certified review
« Short Bangkok stopover »

Clean, comfortable, well located hotel close to lots of drinking and eating places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. By the way, we have noted your comment about the hot water issue and would take immediate action to rectify it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Steve Solo - 04/03/2019 AccorHotels certified review
« nice ammenities and room at reasonable price »

overall a nice to excellent stay. good rooms, good staffs, good location. Only set back is the water temperature. cant/diffcult to set to the desire warm water temperature. jumping from extreme hot to cold water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chin Chee Y., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. By the way, we have noted your comment about the shower water temperature issue and would take immediate action to rectify it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Anonymous Business - 03/03/2019 AccorHotels certified review
« To my expectation »

Everything was good, fast chk in, clean room, good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Senthilvalavan G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the cleanliness of the room and fitness towel issues and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

S. S. Couples - 02/03/2019 AccorHotels certified review
« Lovely place to stay. »

A little bit disappointed with given lounge access and breakfast with been a gold member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Speed S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Fahim H. A. Couples - 02/03/2019 AccorHotels certified review
« was very average in total »

must improve on the quality of food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fahim Hasan a., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to the breakfast quality, please be assured that I have brought your comments to the team at Alex Brasserie to look into this in order to improve our guest service satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Eddie L. Couples - 28/02/2019 AccorHotels certified review
« Great Stay .. »

Nice Clean Room .. Super Friendly Professional Staffs..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eddie L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

Lynn Couples - 27/02/2019 AccorHotels certified review
« Our stay was short but our experience was most enjoyable »

The hotel was very clean and comfortable and the staff made us feel most welcome. Everyone was very friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suchada Jirapanitcharoen Hotel Manager

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