Hotel - Mercure Bangkok Sukhumvit 11
Mercure Hotel Mercure Hotel

Mercure Bangkok Sukhumvit 11

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4.5/5 298 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DONMUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 232 rooms
  • 232 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 758 reviews

Our guest reviews for Mercure Bangkok Sukhumvit 11

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 298 reviews
AccorHotels certified review
D8… Friends - 19/02/2018
« The Mercure Hotel »

First time stayed at this Mercure hotel with friends and we were all love it! Location is good and closed for everything you need! Specious and cozy room! Excellent value for money! However, the only thing I need to disagree was the sound proofing from the rooms which are facing to Soi 11, I would totally pick the room not facing to busy Soi 11! Still, this is probably the best Mercure Hotel I have ever stayed!

AccorHotels certified review
Anonymous Couples - 18/02/2018
« Awesome stay »

Excellent stay, comfortable room and staff was very pleasant. Breakfast buffet was fresh and delicious.

AccorHotels certified review
Markku P. Solo - 17/02/2018
« Spotless in every sense »

Great experience in the heart of the city. You're not left thinking why you spent your money here. Excellent reception, always smiling and making sure you have the best experience. Don't think twice if you're thinking sleeping here. Probably not as good for families and kids.

AccorHotels certified review
Neil T. Couples - 16/02/2018
« Let down by the breakfast - again! »

The room is very good in all aspects other than the TV which could do with more movie channels. The one day I had breakfast was very poor. The room was busy, the coffee machine kept failing - ran out of coffee, ran out of milk, milk refilled but not done properly so did not work, spent coffee drawer full so machine did not work, no cups, no saucers - constantly I was asking the staff to fix something which they did to the best of their abilities but clearly the equipment is inadequate for the number of guests. Chefs were incapable of cooking a fried egg properly - under cooked running with “water” which is unpleasant and a potential source of salmonella. Avoided breakfast the second day.

AccorHotels certified review
P Business - 16/02/2018
« Nothing great »

Be it room, food, hospitality, area nothing was good or great ...

TripAdvisor review
Business - 16/02/2018
« Highly Recommended! »

Just returned from another great stay at this property. Great location, staff and clean room. Thank you Ms. Koi (Front office manager) and your team for taking great care of me! I highly recommend this property for all!

AccorHotels certified review
Budgie Friends - 15/02/2018
« Great location, respected privacy of guests and super clean rooms. »

Really enjoyed the area the check in was efficient staff spoke good English and were really helpful. The first 2 days I mainly taped in the room and was not disturbed which I richly appreciated. The pool was clean and fresh, will certainly stay there next visit in May.

AccorHotels certified review
Derek H. Solo - 15/02/2018
« Awful hotel and not in keeping with a Mercure brand »

Rooms tired and in need of a refit. It was like Accor bought this hotel from another company and just chucked the Mercure name on the side. A few bright carpets do not make it right. Reception staff great but managers would not talk to me to deal direct with the complaint. Checked out two days early.

TripAdvisor review
Friends getaway - 15/02/2018
« Golf trip based in Bangkok »

This hotel offers a great city base with excellent, efficient and friendly staff always looking to go the extra effort to make your stay as easy as possible. Situated in a vibrant part of Bangkok nothing was too hard for the staff to accommodate.

AccorHotels certified review
Nicky M. Business - 14/02/2018
« excellent stay »

what a great hotel, good location and the food in the resturant was amazing!

AccorHotels certified review
L. M. H. Business - 13/02/2018
« Aircon was too cold »

Pleasant.

AccorHotels certified review
Mervyn Couples - 13/02/2018
« Very pleasant, relaxing stay. »

Staff was very friendly and knowledgeable. Hotel centrally located, so everything was only a short walk - e.g. sky train.

AccorHotels certified review
Aussie T. Business - 12/02/2018
« Always an enjoyable stay »

Very comfortable hotel, friendly staff and pleasant atmosphere Great pool area Now 5th stay at the hotel ! Was a little disappointed that my room wasn't available upon arrival, especially after completing an online check-in however the staff found a solution in a short period

AccorHotels certified review
Khalid Solo - 11/02/2018
« Great location, great rooms, could be a little better service »

Great location in the middle of Soi 11 Sukhumvit. Great spacious room and bathroom, well appointed. Long wait to check in, lengthy check in process. Only 2 elevators for a large hotel. Got locked of my room, my spare key was removed from the room, although I had one more day before checking out. Wasted a lot of time waiting for elevators and reception to get a spare key, they took a long time and asked where my spare key was although it was the hotel that removed it from my room while I was out shopping.

AccorHotels certified review
Mariaclaudine Families - 09/02/2018

Very god hotel, lovely rooms and good service

AccorHotels certified review
Paul Couples - 08/02/2018
« Very satisfied. »

I found all the staff very accommodating. However, I would like to give an extra thanks to Immy and Nichol in the Priviledge Department. The recent renovations were well done.

AccorHotels certified review
W. Couples - 08/02/2018
« very good »

The room is spacious and clean.The bed is comfortable.I will recommend it to my friends!

AccorHotels certified review
Malcolm B. Business - 05/02/2018
« Clean and professional service from start to finish »

As always a very satisfied customer. From check in to check out the standards of the staff never falters.

AccorHotels certified review
Muddy F. Solo - 05/02/2018
« Great stay »

Hotel room is spacious and atmosphere is great for relaxing. Staff are friendly and helpful.

AccorHotels certified review
Suresh V. Couples - 05/02/2018
« Good Location/Facilities but Poor Soundproofing »

Checked into the privilege room for 3 nights. Check in area was cramped but managed to check in in 15 minutes (although I had done online check-in). Room was spacious and clean and everything worked. Club lounge was well decorated and staff very friendly. Breakfast was however identical everyday. Evening cocktails were good but the lounge closes at 8pm which is very early. The lounge at Sofitel opened late. The Sofitel BKC mumbai opens 24 hours!. The downside was the soundproofing. You can hear the thumping sound from the Alex nightclub till very late (past midnight) at the ground floor despite us being on the 15th floor. That was a real nuisance for us. The guests on lower floors must have it worse. Also when other guests doors close you can hear it very loudly. Not a very pleasant experience. For this reason we are unlikely to return.

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