Hotel - Avista Hideaway Phuket Patong - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Avista Hideaway Phuket Patong - MGallery by Sofitel

4.5/5 2,673 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • PHUKET INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59

Business services

  • 1 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Please be advised that external construction developments unrelated to the resort are currently taking place in the vicinity of our Executive Pool Suites. However these developments are not affecting all of our Executive suites.

Hotel location

Our rooms

Rich earth tones and calming sea vistas provide the perfect backdrop to sumptuous Phuket landscapes, which can be admired from each luxurious room or suite.

  • 144 rooms
  • 150 non-smoking rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.5/5 AccorHotels Rating 852 reviews

Our guest reviews for Avista Hideaway Phuket Patong - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,673 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
June M. Couples - 18/01/2019 AccorHotels certified review
« Fantastisk »

The Best og most beautiful hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June M., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

L. M. S. Couples - 15/01/2019 AccorHotels certified review
« Pleasant Stay »

The rooms and swimming pool facilities were great. The ala carte food menu at the hotel can be further improved. Feel that the quality for the ala carte menu is not that great compared to other Accor hotels we stayed at. Sizzle restaurant was fantastic though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mei S. L., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Couples - 15/01/2019 TripAdvisor review
« Amazing, beyond our expectations! »

On arrival, we were blown away by the view and welcome drinks. The staff couldn’t be more helpful and friendly. The room was incredible and beyond our expectations - so spacious, so beautiful, stocked with everything we needed. The pools and pool bars were incredible. We hope to come back soon. It was beyond amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adventure20281962489, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your 5 star review and am delighted that you enjoyed your stay with us. Am so glad that we exceeded your expectations. Adventure20281962489, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Janine Taylor Hotel Manager

Anonymous Friends - 12/01/2019 AccorHotels certified review
« Beautiful quiet resort »

Everything was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dina N., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Solo travel - 11/01/2019 TripAdvisor review
« Top Service, qualitative Restaurant and great resort »

All the staff is here to make your stay the easiest possible. Always at your disposition and helping you. This is what I expect from a 5 stars resort. Thank you for your kindness.Cuisine at the top. Sizzle & vista restaurant are amazing.Resort is clean and pools view make it wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear michaelH1325WW, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you so much for your praises and am happy that you enjoyed your stay with us. The team and I are inspired by reviews such as yours to go the extra mile and make each stay a remarkable one michaelH1325WW, thank you once again for sharing your comments and we hope to welcome you back as our guest soon. Kind Regards, Janine Taylor Hotel Manager

Sarah D. Friends - 10/01/2019 AccorHotels certified review
« Miss »

Fabulous from start to finish. Janine and her team could not have been more welcoming. The place was tranquil, clean and despite being full, never felt busy. The food was also good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah D., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Tayor Hotel Manager

Kristine Friends - 09/01/2019 AccorHotels certified review
« Impeccable service and amazing experience »

Hi, i have thoroughly enjoyed my stay in Avista Hideaway Patong. The Service crew, especially Sumant, has been very helpful and attentive to our needs. Love the pool and facilities too. Will definitely be back and recommend your hotel to my family and friends. However, just a suggestion that there could be more anti mosquito devices around to help guests maximise their experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fen Y., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Rashid A. Families - 05/01/2019 AccorHotels certified review
« The best hotel in Patong beach area »

1. Lovely location 2. Great staff 3. Lovely views 4. Perfect room service 5. Highly customers focused Need to look after having bigger suits size plus kids activities and play area improvements. Increase number of free shuttles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rashid A., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Som Couples - 31/12/2018 AccorHotels certified review
« Peaceful and beautiful »

Staying with Avista Hideaway Phuket Patong is such a great, peaceful, and beautiful experience for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patama S., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Loretta B. Couples - 31/12/2018 AccorHotels certified review
« memorable stay »

My stay at avista has been a memorable one. I dont have words to express my feelings. The reception staff has been excellent. They were always here to help me. At the time of check in I met sumant the manager and vansh. They both were excellent. I would love to come back to this hotel. Thank you everyone for your hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loreta b., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Cho Y. C. Couples - 31/12/2018 AccorHotels certified review
« best hotel in Phuket »

Theexperience has been great from checkin to check out. The reception staff is amazing,friendly. Parinay the manager met me on arrival and was fantastic. He guided me about the tours and knew most of the things in Phuket. Thank you everyone to make my stay memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cho c. YI, We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Andrew Couples - 30/12/2018 AccorHotels certified review
« Beautyfull Hotel »

Hotel is very beautyfull. Staff is super friendly. Special thanks to Front Office for taking so good care and giving us upgrade. We really enjoyed our stay. For sure we will come back next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Youbin G. Couples - 30/12/2018 AccorHotels certified review
« Excellent is the word »

Beautiful hotel with very helping staff and awesome food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youbin g., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Hans S. Couples - 28/12/2018 AccorHotels certified review
« Relaxing »

Very friendly and attentive staff. Room maintenance is poor. I fixed the toilet so it would flush properly. Toilet paper would not unroll due to bd design. Clothes hangers are too high for women to reach. Poor vanity lighting. Room looks good but is not user friendly. No comfortable in-room seating. TV reception was terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chutarat S., Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! Thank you for your review and your recent stay with us. We are happy that you had a great experience to stay with us. We have taken into account your comments and will look into areas of improvement. Chutarat S., thank you once again for sharing your comments and we hope to have the opportunity to welcome you back. Kind Regards, Janine Taylor Hotel Manager

Pattamarak Couples - 23/12/2018 AccorHotels certified review
« Wonderful place »

Good service, good staff .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pattamarak T., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Tayor Hotel Manager

Anonymous Couples - 19/12/2018 AccorHotels certified review
« Short but comfortable »

Rooming by Charles was great. Everything was explained clearly. Room itself was above average but did not thoroughly meet the 5* expectations. Pillow menu was a great choice as we opted for contour pillow which was really comfortable too. Very spacious bathroom and shower area. Room service staff was very pleasant and food was delicious. All staff we met along the way, corridors, restaurants and lobby area were very polite and pleasing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lim Hui Li, We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Jacob Y. C. M. Friends - 18/12/2018 AccorHotels certified review
« Extremely Satisfied »

Very friendly and helpful staffs, clean room, nice swimming pool, and very nice restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob Y., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Pete J. Couples - 09/12/2018 AccorHotels certified review
« A memorable trips »

I chose this place for my birthday night and it was beyond my expectation since my room was upgrade and birthday cake surprise in my room was spectacular. I could enjoy the ocean view from many spots inside the hotel especially the outdoor pools. The rooftop restaurant was great while I could see sunset on my dinner time. Service from staffs was extremely friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phati J., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Gerry A. L. Couples - 04/12/2018 AccorHotels certified review
« Best Honeymoon We Could Have Wished For »

We absolutely loved the stay! So much so that we had to sit down to write this review together to make sure we didn't leave anything out! All the processes ran smoothly, and we’d especially want to thank Cindy Bargamento for taking great care of us; from the hotel booking, taxi bookings, events/excursions bookings, surprise offerings/gifts in the room...the list goes on. We felt very welcomed. A very special thank you to her. The staff at the hotel were all great and always cheerful and so willing to help. The lavish buffet breakfast with breathtaking views of the sea and greenery at the outdoor seating area at Vista Restaurant was always a great start to our day. I (L.) especially loved the pastry with a drop of custard in the centre (I had at least 2 every morning) and the iced Thai coffee - simply decadent. We had a cooking class on our first full day at the hotel and us being shown around the market before the class itself, so that we could see a lot of what may go into the foods, was just brilliant. Executive Sous Chef Pornsuda Fangrak was absolutely delightful to cook with. We’d never really enjoyed Thai food at the restaurants here in Kenya, but said we have to give the people of Thailand the chance to redeem themselves...and redeem themselves they did. The meals we created with Chef Pornsuda were absolutely great; from the Tom Kha Ghai (chicken soup with coconut milk), Panang Moo (fried pork in Panang curry with coconut milk) to the Neua Phad Nam Man Hoi (stir fried beef with oyster sauce)...we loved them all. We might give Thai food another try here in Kenya, but we're worried that they just may not do your cuisine justice...I guess we'll just have to come back again and again to enjoy your foods. Our trips to Phi Phi Island and Phang Nga were great as well. We loved the rafting at Phang Nga (it was our first time to do that) and definitely have to pick the longer ride next time. We loved both our rooms... Thanks again for the upgrade on our first room. It was the Executive Room with King size bed and pool access. Our second room was the Executive Suite with private pool. Your hotel had 3 wonderful pools, but our frantic schedule didn't allow us to enjoy any of them. Thank goodness we had the private pool during our last 2 nights, because that was the only pool that we got to enjoy! We also didn't visit the Rendez-Vue Rooftop Bar... We have to come back to Avista Hideaway to enjoy the 3 pools and the bar :) On our second-last day, we got to enjoy your world-class spa with a couple's massage. My wife absolutely loved the Wrap and Aromatherapy massages under the Buffet Spa option. A great thank you to the ladies there. While all the staff at the hotel went above and beyond their call of duty in serving us, we must mention and appreciate the following: Jeffrey, for his great advice on how to move around Patong easily & affordably, and on insisting that we visit Karon Beach which we did and it was breathtaking and well worth it - thank you so much Jeffrey (we wish we bumped into you at the beginning of our holiday in Phuket); Pastry Chef Hugo, for the most delectable cookies that we couldn't get enough of - thank you for sending a few extra cookies to our room; Justin, who always took care of us in the restaurant and showed us the shortest and quickest way to the lobby since we kept getting lost :D - thank you for that; The chef/gentleman who took us to Banzaan Fresh Market as part of our Thai cooking class session; we apologise that your name has slipped our minds but we are ever so grateful for your information and patience with us as we discovered fresh foods we'd never seen before :D ; Last but definitely not least, ALL the staff that so happily and willingly drove us to/from our room on the golf carts - thank you all so much. All in all, we would definitely recommend Avista Hideaway to anyone looking for that special home away from home. Thanks again for a perfectly wonderful honeymoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerry N., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

Jhayne Families - 01/12/2018 AccorHotels certified review
« Amazing experience »

Amazing experience!..i love this hotel..will definitely come back again to this hotel next time i go back to phuket. Very much appreciated with their warm welcome, esp the surprise birthday presents. They upgraded me from supreme to jacuzzi suite as a surprise as well. Best birthday experience ever. Amenities, facilities and hotel view is really very nice. As for instagram worthy photos?u will love staying here!..had a great photos here!hahah..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jhayne A., We very much appreciate your comments regarding your stay at the Avista Hideaway Phuket Patong - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janine Taylor Hotel Manager

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