Hotel - Hôtel Mercure Marne la vallée Bussy St Georges
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Mercure Hotel

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust 
77600  BUSSY SAINT GEORGES
FRANCE

672 reviews
TripAdvisor Rating Based on 672 reviews
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From 85.00 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The recently renovated, air-conditioned rooms have cable HD TV, a safe, high-speed Internet, fridge, and tea and coffee making facilities. Complementary beauty products are provided in the bathroom.

  • 87 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 251 reviews

Our guest reviews for Hôtel Mercure Marne la vallée Bussy St Georges

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 672 reviews
AccorHotels certified review
Nickie C. Couples - 11/09/2017
« Great place for Disney stay & trip into Paris »

The hotel was fantastic . Great location . Comfy rooms

AccorHotels certified review
Felix Friends - 09/09/2017
« Excellent modern affordable hotel near Disneyland »

Good mattress, modern room with everything we needed. Cleanliness very good, free parking in the garage. The only downside was the air conditioning didn't cool the room enough but we opened a window and it was fine.

AccorHotels certified review
Thomas Families - 05/09/2017
« Good experience overall »

The room was exactly as expected, both in terms of space and quality of amenities. We ate one night at the restautant, a few items present on the menu could not be ordered, as they were not available, but other than that everything was good. The staff was very attentive and kind.

AccorHotels certified review
Tahiana Families - 04/09/2017
« Very nice gateway close to Disneyland Paris »

Rooms nicely decorated. Comfy. Very family friendly. We stayed in this hotel for the third time already last week end.

AccorHotels certified review
Sashi K. Families - 30/08/2017
« Sashi k. »

Good location to visit Disneyland and only 40 minutes to Eiffel Tower. Hotel is clean , staff were excellent and breakfast was brilliant. Secured car park was given to me as u drove from London.

AccorHotels certified review
Jean C. Families - 14/08/2017
« Great services »

Beautiful

AccorHotels certified review
Vivian Families - 29/07/2017
« Over my expectations! »

Great staff,service,amenities,location. It was clean and inviting as well!

TripAdvisor review
veegee621 Family - 25/07/2017
« Great stay,great staff! »

I am beyond happy to share that my stay here was above my expectation! I loved the rooms,the service, the staff....I can go on and on. I did not get the names of the people that were on duty or who went out of their way for me but I can share my story. I enjoyed a one night stay, two rooms with 6 guests.The rooms were MODERN,CLEAN,WEL LIT and COMFORTABLE. When we checked in, the gentleman on duty literally showed us where the parking garage was as we came in late and were very tired. Thank you so much! When we checked out, we were late for breakfast BUT a staff member who saw us on the elevator was KIND enough to share that she would be able to allow for us to have croissants and such before they closed the doors. The breakfast by the way was DELICIOUS as they also gave us pancakes, sausage, fruit and eggs. I had a cappuccino and was ready to see the city of Paris! I would HIGHLY RECOMMEND THIS HIDDEN GEM.Did I say they were reasonably priced? What a nice added bonus! will definely stay at another one of their hotels soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to post a review on TripAdvisor regarding your dinner at the Mercure Marne La Vallée. It is with great pleasure that we receive your compliments. Also, we will share your appreciation with our entire team. We are very happy that you had a great time. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. I do not know what to say except that I am very proud of my team. Thank you so much for this review, I will share it with my team who will be even more motivated after reading your review. Our breakfast offers as you say many quality products. Looking forward to welcoming you back to our establishment, we ask you to believe, in expressing our best feelings. Regards,

AccorHotels certified review
Ahmed A. Families - 17/07/2017
« Was Ok »

The overall experience was good, the AC was broken down so the hotel offered complimentary breakfast throughout our stay, but there were minor incidents that leaves some negative memories

AccorHotels certified review
Mike S. Business - 28/06/2017
« Hot with little or no room service »

This was a first time booking for my European team (10-12 people) and their first impression was that of poorly managed hotel with no prospect of air conditioning during a 3 night stay. The team reported poorly appointed rooms in wilting heat. During my stay my room had no towel change or refreshment of amenities such as tea of coffee. The only good feature of this hotel was the staff who did everything they could to serve us.

AccorHotels certified review
Desko Families - 27/06/2017
« Good location for Disneyland Paris »

A Hotel with a good location to Disneyland Park.The train station is only 3 minutes walk from the hotel.Good Parking area underground.Problem with the bathroom pipe sink.Friendly staff.Good breakfast.

AccorHotels certified review
Gill W. Business - 25/06/2017
« 19-22 June 2017 »

The air conditioning and lift were both out of order and one of our group didn't have his room serviced for the whole visit. Some of us were supplied with fans but these just moved the hotel air around and were noisy so you couldn't sleep. Reception staff were friendly as was the bar manager.

AccorHotels certified review
Anonymous Business - 23/06/2017
« Air conditioning was broken the 3 nights of my stay during a very hot weather. »

* The employees were very kind and attentive. 10/10 * The breakfast was good. 7.5/10 * The Room was spacious and clean, but the pillow was very hard. The air conditioning was broken and I only knew when I asked to the front desk, no one told me that this was the issue. * The telephone shortcut was not working and there was not a description on how to call the front desk. * TV was ok. * Mini Bar was ok

AccorHotels certified review
Kerrie Business - 23/06/2017
« Awful and I would not stay there again. »

The air con was broken. The lift was broken. The breakfast was mouldy. The milk was warm. My bathroom mirror was taped on the wall and tiles were being held up with bits of cardboard. I found out that there were fans in some rooms but not mine. Couldn't have the windows open as every time there was a slight wind they creaked loudly which kept me even further awake!

AccorHotels certified review
Anonymous Business - 23/06/2017
« No air conditioning and the lift was broken »

I wouldn't choose this hotel again, even without the aircon and lift issues it is too expensive for the location it's in.

AccorHotels certified review
Anonymous Business - 21/06/2017
« Very hot day with no air conditioning »

I was very unhappy that the air conditioning was not working at the hotel. I was surprised that the front desk did not tell me about it and did not offer a fan or anything to make me more comfortable. It was extremely uncomfortable and I did not sleep at all. The bed was also very uncomfortable. Based on this experience I would not plan to stay here again.

AccorHotels certified review
Mary Business - 20/06/2017

Staff: very good and helpful at 90%. The only person who was not very efficient was the one who checked us in. He couldn't answer my questions and wanted to charge me a fee for the second person when an extra fee is only for the 3rd person. Air conditioning not working for two days. Very nice hotel. Very clean. Rooms are spacious and beds are very comfortable.

AccorHotels certified review
Tamer Families - 11/06/2017
« No intetnet but good overall »

Hotel was good location was good room carpet was not bad but not clean. Over all clean. Stay was good overall but no WiFi for entire stay because service was stopped and they could not fix. Talked repeatedly with reception and they complained they had no internet either.

TripAdvisor review
Business - 06/06/2017
« Fake privileged rooms. »

Arrived late in the evening, asked for privilege room got it, once in the room I have found out that nothing is there. No privilege drinks - just one water. Cafe machine was in the room but no capsules, no sugar nothing. No extra cosmetics in bathroom that are usually in privilege room. When ask in reception where is mu privilege stuff I was told that sorry I don't have any of those items at my desk and that was it... And AC was not working - making lot of noise and not blowing cool air... I think it's time to switch different hotels network as this is not the first time I'm disappointed in mercure or novotel network.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We are delighted that you took the time to post a review about your recent stay at the Mercure Marne La Vallée Bussy St Georges. On behalf of the entire team, I offer our most sincere apologies for any inconvenience you may have experienced. Please be assured that this does not reflect the quality of the usual services we offer our customers and that your comments have already been sent to the teams concerned in order to improve our services and to give you full satisfaction during your Next stay with us. Our air conditioning is currently being repaired, it will be ready for the summer season, I want to apologize for the inconvenience. As for the extra services that have to be offered in the room, I would like to apologize for the inconvenience. I will get closer to the housekeeper and my reception staff to remedy this problem. Hoping to have the pleasure of welcoming you back to our hotel, please sincerely, dear customer. Customer reviews are a source of constant improvement. We wish you a great day. Regards,

AccorHotels certified review
Patrick Business - 04/06/2017
« Fake privilege rooms ? »

When I arrived late in the evening I asked for upgrade (with my membership advantage). Receptionist said ok, but she seems not happy with my request, like I should not even ask for advantages that my membership gives me. I flet like one of those "problematic" clients who continuously have some problems and ask for god knows what... Anyway I went to my privilege room (elevator is really scary - it makes noises that makes you think it will stop any second) just to find that this is fake one. Yes there was usual coffe machine but no capsules, no beverages, no extra cosmetics that I was hoping for. So I wend down to reception and asked where is all "privilege" stuff only to get same treatment as when I asked for my upgrade. She said she does not have anything with her so I did not get anything. Only in the morning next day when I mentioned this situation in reception I saw some positive reaction and immediately they re-stocked the room with all missing items. A bit too late. Breakfast was average and already at 10am some things ware missing. Also AC was not working in the room!

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