Hotel - Hôtel Mercure Marne la vallée Bussy St Georges
Mercure Hotel Mercure Hotel

Hôtel Mercure Marne la vallée Bussy St Georges

4.0/5 764 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The recently renovated, air-conditioned rooms have cable HD TV, a safe, high-speed Internet, fridge, and tea and coffee making facilities. Complementary beauty products are provided in the bathroom.

  • 87 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer at reception
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 682 reviews

Our guest reviews for Hôtel Mercure Marne la vallée Bussy St Georges

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 764 reviews
Sobia Families - 07/09/2018 AccorHotels certified review
« Good customer service »

It was a good experience. As most of the staff were so helpful. It was my daughter’s birthday and staff sung songs and celebrate with us. Cleaning standard was alright. Nice and friendly environment in general and great connections to station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sobia A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kocce B. Families - 26/08/2018 AccorHotels certified review
« Good. Short of great. »

The good point: staff was kind and service-oriented; and overall cleanness was good. However, our room was not ready when we arrived at 2:00 PM, even though checking-in time is at 12:00 PM. Were given a substitute room for guests with disability. Elevator broke for significant time. Refrigerator was not working. Experience with AC was poor: noisy and not cooling enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDOULAYE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Victoria Families - 20/08/2018 AccorHotels certified review
« Found facilities noce but staff unfriendly and not Accommodating »

The staff was not accommodating at all when I asked if my son's food could be heated up. I was told to purchase something on the menu. I request Accor and am a gold member, I have never experienced this before. I did order food for 2 adults, you should be ashamed it was for a child. Also my son was eating breakfast and did not finish as I was leaving with the small amount that was not finished I was told to order room service, very rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTORA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We refused you to fryer the chicken nuggets that you bought in a supermarket. I am sorry but we can not leather the foods that all the customers bring us. We have a restaurant at your disposal for this. We warm up food for toddlers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fazal M. Families - 16/08/2018 AccorHotels certified review
« Our stay was good »

Stay was comfortable. Check in was quick, staff was cooperative. Location was best in terms of accessibility to train station, super market and restaurants. We faced problem as elevator was out of order for a day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAZAL M. K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fiona B. Couples - 11/08/2018 AccorHotels certified review
« Difficult to find food »

Room stains on carpet. Furnishings worn. Certain Reception not overly friendly when requested a breakdown if my bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disneytripper Families - 07/08/2018 AccorHotels certified review
« Could have been good but AC not working »

Very disappointing to find on arrival that the AC was not working. We had chosen a hotel specifically with this given the hot summer. All the more annoying that we were not informed in advance. It had broken the day before so we should have been told so we could rebook elsewhere. V difficult to sleep as a result.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bethan I. Families - 03/08/2018 AccorHotels certified review
« Mrs Bethan I. »

Great. Perfect location for Disneyland Paris and Paris. All staff were very helpful and friendly before and during our stay. Room was very comfortable and breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BETHAN I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 02/08/2018 AccorHotels certified review

Nice stay, quiet area and close to Disneyland Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILLIP M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yessen A. Families - 05/07/2018 AccorHotels certified review
« Exceĺlent service »

Comletely enjoyed

Our hotel has responded to the review
Our hotel has responded to the review

Dear YESSEN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Raymond Couples - 29/06/2018 AccorHotels certified review
« We have stayed at this hotel for a number of years. Two nights to see our friends in Noisy-le-Grande and the staff are always excellent. »

Excellent. Apart from, could not close bathroom door Room 416

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will have a look on the bathroom door. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sunil S. Families - 23/06/2018 AccorHotels certified review
« Experience »

It is in good location but need to improve on the breakfast which has hardly anything for vegetarians apart from bread and butter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUNIL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry you didn't enjoy our breakfast. We have a large number of products for vegetarians: pastries, organic bread, cereals, cereal seeds, fresh fruit, French cheeses, scrambled eggs, cucumber, tomatoes... I will discuss abot vegetarian products with my team to improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 22/05/2018 AccorHotels certified review
« Hotel service on avarege level »

As this was 2+1 room, I was missing more cabinets for clothing, for 2 kids and one adult was room rather small Receptionists were nice and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZBYNEK S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

R. J. Solo - 15/05/2018 AccorHotels certified review
« Practical and efficient »

A perfect location for visiting Disneyland. With a great restaurant, well appointed room and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Desko Families - 11/05/2018 AccorHotels certified review
« Friendly staff »

The staff is very friendly. The location of the hotel is very good. Parking garage underground. Train station 5 minutes walk.

Antoine D. Families - 06/05/2018 AccorHotels certified review
« clean »

Room was clean but a bit small. Elevator needs fixed doors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTOINE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are going to do some repairs ont he elevators very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

E. J. Business - 28/04/2018 AccorHotels certified review

Agreable, personnel attentif et serviable

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mirko Friends - 09/04/2018 AccorHotels certified review
« Pleasant stay »

Welcoming guests upon check in wasvery pleasant, friendly, felt being welcome. Room on 2nd floor, facing a big square. Luckiky windows could be openedfor fresh air. Room so spacious, clean bathroom, loved the small amenities. Wifi acces was free, but ended up using my own mobile 4G instead because its speed was much faster. That was the one “negative” aspect of the whole stay. Loved the living room style lobby and reception. Loved the hotel.

Sarim K. O. Families - 09/04/2018 AccorHotels certified review
« Great experience, with stay again on our revisit »

Convenient, clean, very close to the train station and Disneyland Paris. Only a ten minutes train ride to Disneyland Paris or a fifteen minute drive to there. Also very close to Restraunts and various types of shops and a supermarket as well. Overall a great experience. Thanks

Yassine Business - 08/04/2018 AccorHotels certified review
« I m unsatified with the service and the staff. »

I arrived late at the hotel and at the reception and I guess the guy I found behind a desk is only the night guard. He couldn’t answer the simplistic questions I asked him. If the reservation includes breakfast or not, the parking lot of the hotel. Any way, I was with some friends and I was so disappointed.

Anonymous Business - 19/03/2018 AccorHotels certified review
« Warm rooms bad wifi »

The room was warm and airco was not working only heating. Wifi was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear EELCO V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At this time of the year, the aircon is not working as we dont have a very hote weather outside. I will tell the housekipping manager to be more careful with the room temperature. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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