Hotel - Mercure Darwin Airport Resort
Mercure Hotel Mercure Hotel

Mercure Darwin Airport Resort

3.5/5 711 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DARWIN INT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Cash machine
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Conveniently located just a short distance from Darwin International Airport, Mercure Darwin Airport Resort offers spacious, well-appointed rooms amidst a lush tropical environment.

  • 181 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 3,074 reviews

Our guest reviews for Mercure Darwin Airport Resort

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 711 reviews
Kathy Business - 16/01/2019 AccorHotels certified review
« Quick & efficient check-in & out »

Collection from airport was quick and easy. Very polite driver. Check in and out was quick & simple. Employee on night shift reception was extremely friendly and efficient. Room was clean & tidy and location was quite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the team made you feel welcome. Please trust I will pas your lovely comments on the the Driver and Front Office and Housekeeping teams. We hope to see you again very soon. Sincerely, Kim Stredder Operations Manager

Anthony D. Business - 15/01/2019 AccorHotels certified review
« Nice clean rooms pleasant staff »

Enjoyable nice room relaxing friendly staff good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the team looked after you all around. We hope to see you again very soon. Sincerely, Kim Sredder Operations Manager

Daniel Couples - 15/01/2019 AccorHotels certified review
« Friendly, easy going and helpful staff. »

It was a short stay but the team there, helped us very well and always with a smile. Greatly friendly driver to and from the airport and the room was neat clean and comfortable. The restaurant also provides some great food and service as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel , We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. How lovely to read you had an overall great stay from arriving to check in, over to room and restaurant. That is what we strive for every day, please trust I will share yor great feedback with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Couples - 14/01/2019 AccorHotels certified review
« Staff great, facilities tired »

All staff provided a excellent level of service. Facilities are tired and in need of deep clean and or upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Belinda Blanchard Rooms Division Manager

Phil Business - 14/01/2019 AccorHotels certified review
« Staff were very good and helpful »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Belinda Blanchard Rooms Division Manager

Isabelle Couples - 14/01/2019 AccorHotels certified review
« Good service, great pool area, average rooms »

Fuss free!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabelle, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Belinda Blanchard Rooms Division Manager

Robyne Families - 14/01/2019 AccorHotels certified review

We stayed in a bungalow which was adequate for our needs, also accommodating a transportable cot in the space. We enjoyed the lovely pool area as well as food from the restaurant. The bus shuttle service and driver were fantastic, and all staff were helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and that our hotel met your needs while travelling with a little one. Please trust I will share your kind comments with the team. We hope to see you again very soon. Sincerely, Kim Stredder Operations Manager

David 5. Business - 13/01/2019 AccorHotels certified review
« Transiting through »

As expected and as experienced before ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to read you have once again have had a good time with us and we have met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Friends - 12/01/2019 AccorHotels certified review
« Friendly Staff -Very Welcoming »

Very enjoyable. Staff are friendly and welcoming. Met our needs. Nothing is too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deryn, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback and to hear the team looked after you and made you feel welcome during your stay is just really lovely. Please trust, I will share your kind comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Darrel Solo - 11/01/2019 AccorHotels certified review
« Comfortable night »

The staff made me feel welcome at the check in, the room was comfortable, clean and cool on arrival. That's all I ask for and require in a over night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darrel, Thanks so much for your kind feedback in regards to your recent stay. It is great to her the team looked after you and everything was to your liking. Please trust I will pas your kind words on to the team. Thank you again and until next time Sincerely, Kim Stredder Operations Manager

Andrew W. Solo - 11/01/2019 AccorHotels certified review
« Very enjoyable and very efficient staff. »

After checking in I went to the room and found it full of ants and mouldy smelling. I rang down to reception and upgraded my room to a bungalow (extra $40) and this was much better; clean, cool and great. It was ridiculous to send me into a ant infested room initially.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. Its great to read you have had a good time with us and the team looked after you. In regards to the room, my sincere apologies, unfortunately with the humid weather around this time of the year, it does happen sometimes. Please trust all rooms get fumigated on a regular basis. I am really glad to hear the team could rectify the issue for you straight away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Natasha E. Solo - 10/01/2019 AccorHotels certified review
« Friendly, comfortable stopover. »

My experience at the Mercure Darwin Airport Resort was a friendly, comfortable stopover before flying on elsewhere the following day. The airport shuttle service was convenient & efficient. I didn’t wait more than 2 minutes between checking out & being transferred to the airport. The food in the restaurant was delicious with a must try dessert menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback and it is lovely to read you have ha a great stay with us. Please trust I will pass on your kind comments, especially about our new desert menu to my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

David Couples - 10/01/2019 AccorHotels certified review
« Our stay at the Marcure »

Over all the stay was good with the rooms clean and well kept. The pool and its surrounds were fantastic and we spent the whole day there swimming and eating. We arrived at the hotel after midnight and we had asked for a ground floor room when we booked, given we had so much luggage. We eventually were allocated a ground floor room, many thanks. The other thing that was odd was that we were charged an additional $4.00 in cash which is not much just odd since we paid the full price online. not sure why?

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have touched based separately to this with you in order to rectify the additional payment, Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Kim Stredder Operations Manager

Nikki Families - 09/01/2019 AccorHotels certified review
« Reasonable »

Generally staying at the resort is excellent. My last experience however was not up to the resorts general standards. I could not contact reception to get the shuttle bus. After 15 mins of trying I eventually contacted the resort through contacting reservations....very frustrating when you are tired with two tired children. Booking in at the resort is generally a quick 5 minute process, however booking in on this occasion was slow even though we were the only guests at reception. When we eventually reached our room I discovered our booking was incorrect and we had to change rooms. It took about an hour from the time we collected our baggage to the time we got to our correct room. Getting from the airport to a resort room normally takes 20 mins (max 30 mins when it is busy) so this experience was very annoying and tiring. I have always enjoyed the ease and convenience of the resort so I am hoping this was just a one off poor experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, Thank you for taking the time to tell us about your most recent experience with us. i am so sorry, we did not meet our usual standards this time around during your stay. Please trust, the team are very dedicated to offer a quick and efficient check in, making sure your booking is correct. I have addressed with the team and I really appreciate your feedback in regards to the matter. We do hope to welcome you back in the future and serve you better next time Sincerely, Kim Stredder Operations Manager

Mitchell H. Families - 08/01/2019 AccorHotels certified review
« Mr Mitchell H. »

Was a fantastic place to stay & very convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mitchell, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Belinda Blanchard Rooms Division Manager

Rebecca M. Families - 08/01/2019 AccorHotels certified review
« Let down by the breakfast »

The room was great value. The pool area was a bit messy with some rubbish lying around. The breakfast was very disappointing. Single use plastic was also very disappointing to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca, Thank you for taking the time to tell us about your experience at the Mercure Darwin Airport Resort. While I am happy to hear you have enjoyed the room, I am really sorry to hear the restaurant did not meet your expectations. We have just finished the refurbishment of the restaurant and are trying out new things on the buffet to accommodate our guests needs, I am sorry to hear it was not to your liking. In regards to the plastic, we are facing out majority of plastic good with only plastic cups being used around the pool area. I appreciate your concern for the environment as it is so very important for everyone to do their part to help keeping it clean. please trust your feedback has been well received as it helps us improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder Operations Manager

Anonymous Solo - 08/01/2019 AccorHotels certified review

I felt very comfortable and relaxed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Belinda Blanchard Rooms Division Manager

Lk Families - 08/01/2019 AccorHotels certified review
« Comfortable beds »

Fast check in - great response time to issues and queries from staff. Beds very comfortable, and sheets cleans. The wardobe rod, fell out when I was hanging a dress. The screen door to access the verandah fell off as we slid it open. Place needs a pest spray - 3 cockroaches in the bathroom. The switch for the main flouro light over the mirror on entering the family suite is in an odd location. I had to reach down behind the cabinet that the TV was on and locate the on/off switch for this light. Very dusty behind there. The container which holds the sugar sachets was full of loose sugar on arrival as well as sachets of sugar. Upon looking closer I could see that something had been eating the bottom of the satchets which leaked the sugar. Bugs/cockroaches or perhaps mice. Overall the room was fine, just a few items to be seen too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liza, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. I am so sorry to hear about the challenges in your room , please trust, I have addressed with the Housekeping and Engineering teams to have this room looked at asap. I am glad to hear though that the remainder of your stay was pleasant and the team looked after you Thank you again for sharing your experience, and we hope to see you soon again, Sincerely, Kim Stredder Operations Manager

Dr P. B. Business - 08/01/2019 AccorHotels certified review
« Great stay at Darwin airport Mercure hotel »

As per usual courteous staff led to a smooth check-in, and to an eventless o/night stay. A taxi to Casuarina was easily arranged. No problems experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pieter, We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. We are delighted to read that you had another excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Kim Stredder Operations Manager

Aida Solo - 08/01/2019 AccorHotels certified review

I was expecting there’s a van waiting outside the airport pick up area. .. but no i pushed my luggage with the Airport trolley to the hotel with sweat pouring on my body and when i arrived at the reception desk i told the lady about the pick van and she asked me if I rang which i did’nt but that’s alright. My comment is there is no assistance in taking your luggage to your room. You have to look for your room the directions says block 1,2,3 and etc... they should indicate Room numbers too. There’s no shade/roof from your room on the way to the reception you’ll get wet when it rains. Telephone should be at your bedside table not beside the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aida, Thank you for taking the time to tell us about your experience at the Mercure Darwin Airport Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry to read that you had to walk, please trust the driver is there whenever a flight lands, even without ringing the phone. I am surprised, no help with luggae was offered either, as the team can see when guests have a lot of luggage with them. Thank you for your feedback in regards to the directions within the resort, I will look into this as it is feedback like yours that assists us in improving our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Sredder Operations Manager

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