Mama Shelter Rio de Janeiro 4 stars

TripAdvisor rating 4.5/5 251 reviews
Mama Shelter Rio de Janeiro
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Hotel extras

  • Bar and restaurant with live music

  • Free high-speed WIFI throughout the hotel

  • iMac with photo booth in the bar and restaurant

  • Range of organic toiletries

  • Pet-friendly hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early Check in from 9AM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Mama Shelter Rio de Janeiro

Rua Paschoal Carlos Magno
Numero 5
20240 290
rio de janeiro
brazil

Tel: +552139800300

Fax: (+55)21/33800299

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AEROPORTO TOM JOBIM At 18km / 11.18 miles - Shuttle paying

  • By plane

    SANTOS DUMONT At 5.04km / 3.13 miles - Shuttle paying

  • By helicopter

    CORCOVADO At 3.4km / 2.11 miles

GPS :-22.91989, -43.187891

Our accommodations

Small Mama Double

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

Medium Mama Double

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

Medium Mama Twin

  • Max. number of persons: ‌2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

Large Mama Double

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

Large Mama Twin

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

XL Mama Double

  • Max. number of persons: ‌2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub(...)

Our restaurants and bars

RESTAURANTE MAMA SHELTER

Type of cuisine: Other cooking style

For fancy lunch, dinner or just a cocktail, MAMA RIO welcomes you in a trendy and carioca´s atmosphere. On the menu: delicious world cuisine, healthy dishes and vegetarian options accompanied by a selection of craft beers, wine and freshly juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR MAMA SHELTER

Photo non contractuelle / Strictly non binding

Enjoy a true carioca experience. You are served creative drinks and famous Brazilian caipirinha prepared with fresh local ingredients. Here, you choose where, when and what you want to eat. To sum up, a wide choice for all tastes and all appetites.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 35 m²

  • Maximum capacity: 55 people

Find out more

Our guest reviews for
Mama Shelter Rio de Janeiro

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

394 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

251 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Beautiful space and helpful people!

Customer review rating 4.4/5

Ben R. Couples - 25/06/2019 AccorHotels certified review

We stayed at Mama Shelter in Rio for our wedding anniversary and they decorated our beautiful room, treated us to drinks and took care of us the whole time attentively. As newcomers to Brazil we needed all the help we could get and they delivered over and over!

Beautiful place in great location

Customer review rating 4.4/5

Anonymous Couples - 25/06/2019 AccorHotels certified review

Rooms could be a bit cleaner. Quite a lot of dust in the one where we stayed

Customer review rating 4.4/5

Montana :. Families - 21/06/2019 AccorHotels certified review

Great, amazing people and service! Lovely stay! The only two recommendations I have as someone traveling with children. It would have been nice to have fewer ashtrays or a place for ppl to smoke away from the main patio at least during the day. Smoking isn’t healthy— and it was hard to enjoy our food around the smoke. Secondly, having a babysitter on call would be a nice additional service for families.

Interesting and safe area, very comfy bed, friendly staff.

Customer review rating 4.4/5

Valerie T. Couples - 20/06/2019 AccorHotels certified review

The hotel is interesting and has lots of character but is looking tired and shabby. Our room had a washbasin that wouldn’t drain properly, shutters that wouldn't shut and paint that made me feel I was living in a cave. The music in the restaurant was sometimes loud enough to be heard in our room. The cushion covers in the restaurant were rather grubby and lamps pretty dusty. Maybe I’m just too old for this experience. Mama Shelter would suit younger people or those with children. Sorry, just not for me...

Amazing

Customer review rating 4.4/5

Tom Couples - 17/06/2019 AccorHotels certified review

All was perfect and the communication was very easy. Very well located, the neighborhood is safe and really nice with lots of restaurants and bars very closed by. The staff was also really cool and Only missing a 10 because the bathroom could have been more modern but we loved our stay!

Excellent

Customer review rating 4.4/5

Clément Couples - 17/06/2019 AccorHotels certified review

Very good breakast Good localization Atmosphere very nice

Just an amazing stay thanks to the friendly staff, great location and great premises

Customer review rating 4.4/5

Gilles Couples - 05/06/2019 AccorHotels certified review

Staff made our stay very delightful, from check-in to check-out. We really loved our room, its style and comfort, and the breakfast was very good. The staff at the restaurant made sure that nothing is missing on the buffet which was pleasing. The hotel is conveniently located in Santa Teresa, though access to the hotel is a bit tricky due to the paved, sloping roads.

Excellent

Customer review rating 4.4/5

Fabricio C. Business - 01/06/2019 AccorHotels certified review

It´s always a pleasure staying at Mama Shelter. All employees are kind, the rooms are nice, clean and comfortable.

Wonderful stay for business in a non-business hotel

Customer review rating 4.4/5

Wayne Business - 13/05/2019 AccorHotels certified review

So warm and pleasant. I was in Rio for work but it was so nice to go to a beautiful boutique hotel with pleasant staff in a fun area. It made the evenings not feel like I was there for work! I will go back for sure next time and really look forward to it.

Great place

Customer review rating 4.4/5

Trishul S. Friends - 03/05/2019 AccorHotels certified review

Unique, different and nice feel

Would stay again.

Customer review rating 4.4/5

Hana D. Families - 28/04/2019 AccorHotels certified review

Really enjoyed the experience. The hotel ambience and staff were really lovely. I really want to recognise Sidma for going above and beyond in making our stay as easy as possible and being very kind. Loved the table tennis, Fooseball and swings - alot of fun and great touches for the hotel. Only downfall is the breakfast options were very poor for vegetarians/vegans. The toastie maker was not bring cleaned, and pieces of meat were on there so only the fruit,bread and some pastry were able to be eaten which is a poor variety for breakfast.

below Mama Shelter standard

Customer review rating 4.4/5

Anonymous Couples - 24/04/2019 AccorHotels certified review

Room are big but not very clean. staff not very attentive and helpful. breakfast very basic

Terrible

Customer review rating 4.4/5

Qb Business - 20/04/2019 AccorHotels certified review

Uncomfortable bed, mosquitoes when I went to eat something stinging my legs, horrible cigarette smells all over the property

I love mamashelter

Customer review rating 4.4/5

Anonymous Families - 16/04/2019 AccorHotels certified review

I had with my family a great moment ! Thé service is Perfect and the ambiance and localisation really nice !

Amazing

Customer review rating 4.4/5

Anonymous Families - 02/04/2019 AccorHotels certified review

Crew was very caring and the informal environment makes you feel like home

Nice Stay - no need for a fitness center when you have stairs to climb

Customer review rating 4.4/5

Anonymous Solo - 02/04/2019 AccorHotels certified review

The stay was good. Over all the hotel was rather nice. Most of the staff where rather nice and very attentive. The A/C did not work properly in my guest room. The ambient temperature of the guest room was 26+ degrees. After about 5 hours, with no relief, I had the engineer come to the room to investigate and try to solve this issue. Upon arrival he argued with me that the A/C was working properly as he pointed his IR sensor gun at the output air grate and noted the temperature of 16. This was all the while I was standing there dripping with sweat. He continued to tell me that it was fine. I was finally able to convince him to take out the filter and clean it, which greatly improved the air flow in the room and allowed the room to cool considerably to 20 degrees.

A fun stay in a hip hotel

Customer review rating 4.4/5

Jason Solo - 24/03/2019 AccorHotels certified review

I had a really great stay at Mama's Shelter in Santa Teresa. I loved the style of the hotel and most of all the friendly, helpful staff. I want to give a specific shout out to Ana, who had such a great vibe and gave me awesome recommendations of things to see/do in Rio.

Nice location, friendly staff - but really bad cleaning service!

Customer review rating 4.4/5

Janet Couples - 21/03/2019 AccorHotels certified review

The people at reception were very friendly and helpful, the house and the rooms are very nice and invite you to spend time there and hang out. A real plus! Also: nice breakfast! But we were really unhappy with the cleaning of our room which was mostly not really done at all. Completely wet towels were not replaced, the bin in the bathroom was never (or maybe once) emptied... If you stay longer, that's really not that comfortable.

Pleasant yet unprofessional

Customer review rating 4.4/5

Po… Couples - 07/03/2019 AccorHotels certified review

Will focus on what sucked, for improvement's sake: - room was not cleaned till 10pm in spite of requesting it early afternoon; - at restaurant, ordered shrimp empanadas and got served some with pig...while I don't eat pig for religious reasons, and these were not taken off the bill (waiter didn't seem to notice there were a problem); - room was very humid, like really; - and more.

Cool, easy, qualitative

Customer review rating 4.4/5

Sonia Friends - 05/03/2019 AccorHotels certified review

I loved staying at Mama Shelter Rio. The hotel looks great, it is very well located, the staff is very helpful and nice, the rooms are confortable and clean, the hotel is eel designed (Mama loves design)

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