Hotel - Mama Shelter Rio de Janeiro
Mama Shelter Hotel Mama Shelter Hotel

Mama Shelter Rio de Janeiro

4.5/5 222 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 55 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 197 reviews

Our guest reviews for Mama Shelter Rio de Janeiro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 222 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Paris Friends - 14/02/2019 AccorHotels certified review
« Great »

Great stay, super friendly staff.

Cata Solo - 08/02/2019 AccorHotels certified review
« Pleased »

Good experience. located in a great quite area

Farah E. M. Friends - 30/01/2019 AccorHotels certified review
« Amazing »

Very good team And beautiful hotel

Laura Solo - 07/01/2019 AccorHotels certified review
« Great atmosphere »

Reception staff, security guards and restaurant staff were all so warm, friendly and helpful.

Elib Couples - 31/12/2018 AccorHotels certified review
« Awesome experience »

Great staff and amazing service ! Everything was perfect !

Maudric Families - 31/12/2018 AccorHotels certified review
« Amazing »

Great expérience at Mama Shelter - really appreciated the welcoming and very profesionnal staff

Helio C. F. Couples - 30/12/2018 AccorHotels certified review
« Really nice »

Erica at the Front Desk was awesome !! She is extremely nice and knowledgeable about the area

Anna Couples - 26/12/2018 AccorHotels certified review
« Great hotel, fantastic staff »

The staff was extremly thoughtfull and helpfull, they are really nice people. The hotel itself had great design and location.

Boris Couples - 20/12/2018 AccorHotels certified review
« Unique, different, friendly and very comfortable »

Clean and very beautiful setting with amazing staff.

Lisa Solo - 10/12/2018 AccorHotels certified review
« Loved it! »

Had a great stay. Bed was super comfortable, breakfast was yummy, staff was super nice.

Anonymous Families - 07/12/2018 AccorHotels certified review

A great hotel and situation in the city (Santa Teresa is really a place to see in Rio). But most importantly, a really great team ! Young dynamic people sincerely willing to help the clients, giving them advices and tricks and sharing with them their passion for their city. Thanks to all !

Kalle Couples - 20/11/2018 AccorHotels certified review
« Fantastic stay in the heart of Rio »

Mama Shelter Rio is perfectly located in the beautiful Santa Teresa area. The area is very safe and closely located to downtown Rio and the major sites. The hotel itself is great; clean, safe and equipped with neccessary amenities. This is not a traditional "luxury hotel" - if you are looking for a "luxury" hotel, you should look to the big chains in Copacabana or Ipanema. That said, this hotel has everything the city traveller needs. It's a "lean luxury" place which is much more personal and feels extensively more local than a beach resort. I can highly recommend this place for a ciry trip.

Mariam V. Families - 08/11/2018 AccorHotels certified review
« A lovely stay in Rio ! »

Great hotel and great location, but beyond everything, an awesome team! All the hotel team is so nice, available, welcoming and willing to help... I could feel that they are sincerely happy to help clients fell good and happy to discover Rio. Thank you so much to Daniel, Marcelo, Dany, Ana, Rafael, Roberto... and sorry for all those I forgot to mention here. We had a lovely stay thanks to all of you :) !

Andy Business - 08/11/2018 AccorHotels certified review
« Love you mama! »

It was very nice and friendly with a good service and a very joyful environment.

Julia Friends - 18/10/2018 AccorHotels certified review
« funky comfortable place in a offbeat neighbourhood »

We enjoyed the warm welcome, comfortable room and tasty breakfast. Although the hotel was not busy as it was off-season, it seems as though it would be a lot of fun to hang out in the bar or linger over breakfast with other guests. The hotel is well situated in Santa Teresa, close to bars and restaurants. Ana and co. in reception were friendly and helpful!

Anonymous Couples - 15/10/2018 AccorHotels certified review
« Felt like home, very stylish but noisy »

Loved the style Staff were great Restaurant was good Comfy bed and very clean, large room. Liked the location in Santa Teresa. Late check out with charge was hugely appreciated. Noise from the bar and street really disturbed our sleep. Had to call the reception on 3 mornings between 7am and 8am asking them to turn the music down. Noise insulation really needs to be improved as does sensible use of the sound system. (Does it need to be on at all before 10am? Especially when it's on very loud until 1am?) Unfortunately the noise problem got progressively worse throughout our stay. With the benefit of hindsight I wish we'd asked to move after our first poor night of sleep as staff seemed very amenable to requests. It was disappointing to keep being woken up by the bar music and to phone on multiple days.

Daniel Couples - 13/10/2018 AccorHotels certified review
« Very nice! »

Nice people, very good breakfast, good rooms & service, lovely view!

Th.e. Business - 07/10/2018 AccorHotels certified review
« Very brief but great. »

I had a good time, the only complaint is the banana pie I ate for dessert (awful, dreadful and sad). Thanks for the compliment water ;)

H. Friends - 04/10/2018 AccorHotels certified review
« You can feel that Mama loves you »

Lovely staff, very helpful & friendly. Great (brasilian) food. Relaxed atmosphere, clean & modern rooms.

Jess S. Couples - 04/10/2018 AccorHotels certified review
« Miss Jessica S. »

Checking in was easy, and staff were amazing. So welcoming and helpful. The decor of the hotel was super cool, totally to our tastes. Such a reading environment. Breakfast was pretty good, and nice relaxed eating environment. The room was really stylish and the balcony was an added bonus. However I felt the conditions of the room had not been maintained. There’s was damp spots, peeling paint and just a general look of not being maintained. There’s also wasn’t much space for putting our belongings out. Would of liked more hangers or a shelf. There was slight miscommunication at our check out, where it said there was meals we hadn’t paid for even though we didn’t eat there. So maybe improve the way bills are taken? And proof of who’s actually adding to the room bill.

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