Hotel - Mama Shelter Rio de Janeiro
Mama Shelter Hotel Mama Shelter Hotel

Mama Shelter Rio de Janeiro

4.5/5 198 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 55 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 90 reviews

Our guest reviews for Mama Shelter Rio de Janeiro

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 198 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mariam V. Families - 08/11/2018 AccorHotels certified review
« A lovely stay in Rio ! »

Great hotel and great location, but beyond everything, an awesome team! All the hotel team is so nice, available, welcoming and willing to help... I could feel that they are sincerely happy to help clients fell good and happy to discover Rio. Thank you so much to Daniel, Marcelo, Dany, Ana, Rafael, Roberto... and sorry for all those I forgot to mention here. We had a lovely stay thanks to all of you :) !

Andy Business - 08/11/2018 AccorHotels certified review
« Love you mama! »

It was very nice and friendly with a good service and a very joyful environment.

Julia Friends - 18/10/2018 AccorHotels certified review
« funky comfortable place in a offbeat neighbourhood »

We enjoyed the warm welcome, comfortable room and tasty breakfast. Although the hotel was not busy as it was off-season, it seems as though it would be a lot of fun to hang out in the bar or linger over breakfast with other guests. The hotel is well situated in Santa Teresa, close to bars and restaurants. Ana and co. in reception were friendly and helpful!

Anonymous Couples - 15/10/2018 AccorHotels certified review
« Felt like home, very stylish but noisy »

Loved the style Staff were great Restaurant was good Comfy bed and very clean, large room. Liked the location in Santa Teresa. Late check out with charge was hugely appreciated. Noise from the bar and street really disturbed our sleep. Had to call the reception on 3 mornings between 7am and 8am asking them to turn the music down. Noise insulation really needs to be improved as does sensible use of the sound system. (Does it need to be on at all before 10am? Especially when it's on very loud until 1am?) Unfortunately the noise problem got progressively worse throughout our stay. With the benefit of hindsight I wish we'd asked to move after our first poor night of sleep as staff seemed very amenable to requests. It was disappointing to keep being woken up by the bar music and to phone on multiple days.

Daniel Couples - 13/10/2018 AccorHotels certified review
« Very nice! »

Nice people, very good breakfast, good rooms & service, lovely view!

Th.e. Business - 07/10/2018 AccorHotels certified review
« Very brief but great. »

I had a good time, the only complaint is the banana pie I ate for dessert (awful, dreadful and sad). Thanks for the compliment water ;)

H. Friends - 04/10/2018 AccorHotels certified review
« You can feel that Mama loves you »

Lovely staff, very helpful & friendly. Great (brasilian) food. Relaxed atmosphere, clean & modern rooms.

Jess S. Couples - 04/10/2018 AccorHotels certified review
« Miss Jessica S. »

Checking in was easy, and staff were amazing. So welcoming and helpful. The decor of the hotel was super cool, totally to our tastes. Such a reading environment. Breakfast was pretty good, and nice relaxed eating environment. The room was really stylish and the balcony was an added bonus. However I felt the conditions of the room had not been maintained. There’s was damp spots, peeling paint and just a general look of not being maintained. There’s also wasn’t much space for putting our belongings out. Would of liked more hangers or a shelf. There was slight miscommunication at our check out, where it said there was meals we hadn’t paid for even though we didn’t eat there. So maybe improve the way bills are taken? And proof of who’s actually adding to the room bill.

Yuri C. Couples - 28/08/2018 AccorHotels certified review
« I was delighted »

An invitation took me to an exotic and charming old/new style place in Santa Teresa. I couldn't stop looking the details of that place. Besides the place itself, the staff made a plus to the place. Thanks for everything guys! Special Thanks for Cleide <3 !

Family - 14/08/2018 TripAdvisor review
« Great Location »

Great location to explore Santa Teresa and surrounding area. Very close to the Tram, popular tourist attractions and some interesting local artist shops. The Escadaria Selarón mosaic staircase in Lapa is close by. the hotel has a small family feel and the staff were very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Hi 335rexa, So wonderful to see your review this morning and let me tell you that the team was very proud to read your praise! I very much agree - we are so fortunate to have a truly caring team here at Mama Shelter Rio. They make all the difference.. We look forward to welcoming you back in the near future, and I hope to have the pleasure of meeting you on an upcoming visit. Team & Juan

Wilma V. V. Couples - 01/08/2018 AccorHotels certified review
« Friendly helpful staff, great location. »

We liked the staff, very helpful when my husband lost his mobile phone. Nice atmosphere. Our first room was bit dark but it was no problem to change to a different one. Also great location.

Solo travel - 24/04/2018 TripAdvisor review
« Splendid Stay »

What a gem! Beautiful property, great restaurant and breakfast, excellent location in Santa Teresa (just a short walk to the famous tram), but it's the people that make this a five-star review. Everyone was friendly, and helpful, especially Andrea and Ana at the front desk who helped when I left my prescription sunglasses on the plane (I got them back!). I, also, will be back. Obrigado!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Kirk, Ana and Andrea, and all our team loved to welcome you at Mama Shelter Rio. Hope to have other chances to assist you in Rio! Mama Loves You Juan

Business - 04/04/2017 TripAdvisor review
« Different, but more recommended for a romantic evening or for foreigners »

I was expecting a view of Rio from Santa Tereza hills, not a good, wide room with windows that face the way others are walking by (no privacy). To be "different" can also be over the expectations. I would definitely recommend the restaurant and bar.

Our hotel has responded to the review
Our hotel has responded to the review

Hello! Thank you taking your time to share your experience with us. It is nice to know that you liked our restaurant and bar. We are sorry to read that you didn´t like your room. I promise that next time you come we can give you another room so you can feel more comfortable. Mama Loves You

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