Hotel - Novotel Darwin Airport
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Novotel Darwin Airport Hotel

3.5/5 406 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DARWIN INT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM-9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,577 reviews

Our guest reviews for Novotel Darwin Airport

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 406 reviews
Anonymous Families - 19/09/2018 AccorHotels certified review

My room had been given to another customer with the same surname after it had been booked externally. Due to health need a room with opening windows but due to mixup did not get my request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, I hope you are well today and thank you for your feedback. I am so sorry that there was a mix up with your reservation on 2 occasions; please trust that I have passed this on to our Front Office Manager to manage with his team. Many apologies again Michael and we do hope you will provide us with another opportunity in the future to better meet your needs. Kind regards Kayte Staraj General Manager

Ryan O. Business - 18/09/2018 AccorHotels certified review
« Nice for a quick stop over »

Staff you good accommodation was good. Food was great.

Ruth B. Families - 17/09/2018 AccorHotels certified review
« Dissapointed »

The room and bed were good but felt that as this room was for 2 there was only one chair in the room and as we had ordered room service one of us had to eat on the bed. The fact that we had to pay extra for internet service was rather surprising as so many facilities who are much smaller offer free wifi. The staff at the front desk was lovely and very helpful thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations. I understand your concerns about one chair in the room, next time, please just give us a call on reception and we can bring up another chair where required. In regards to WIFI, we offer complimentary WIFi as part of our free Le club membership, I am sorry if the team has not communicated this to you. Please trust I will address with the team We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder Operations Manager

Anonymous Business - 17/09/2018 AccorHotels certified review
« Fair accomodation , very polite staff at the front counter only to happy to help. »

The first night I found that no shampoo was in the bathroom , and the iron in the room failed and leaked water when sat upright but counter staff made sure the iron was replaced and I had shampoo in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It's great to read you have had an enjoyable stay with us and the front office team looked after you. While I am sorry to hear that there was no shampoo and the iron was not working, its pleasing to hear that the team rectified it for you immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Excursion616864 Couples - 17/09/2018 TripAdvisor review
« Love This Place »

Arrived at 1.00am for a 4 night stay. The check-in staff, even at this awful hour, were very helpful and friendly. Received an upgrade to a 2 bedroom apartment without asking. Full kitchen, plenty of room, really good gym and pool area, we just loved it there. And the food at the Seafood Chinese restaurant adjacent to the pool area was first class, and reasonable cost. Yes, the hotel could be spruced up a bit here and there, but that is being very picky. No complaints at all really. We will be booking in again when we go back to Darwin. Oh, and the bed was so comfortable, had some nice sleeps there. Never heard any aircraft noise from the airport.

Greg S. Couples - 16/09/2018 AccorHotels certified review
« Friendly service, nice room, great pool and restaurant »

Excellent stay on two occasions. Very happy with the facilities and services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thank you so much for your kind words in regards to your recent stay with us here at Novotel Darwin Airport. Its a pleasure to see you are a return guest and the team looked after you and you got to enjoy our facilities for a night. Its great to see consistency recognized by our guests, so please trust, I will pass your feedback on to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operation Manager

N.l. C. Couples - 15/09/2018 AccorHotels certified review
« completely undistinguished »

The hotel looked tired, the staff seemed un directed, the food in the hotel restaurant was pretty rough and the courtesy bus was off taking someone to the shops rather than guests to the terminal. You don't get much change out of that performance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am so sorry to hear that your stay was not enjoyable and that you felt the team were un-directed. Please trust, I will address your feedback with the team as we usually only ever receive good feedback about the team and I strongly believe our team are our greatest asset here at the hotel. In regards to the bus, we do offer 24 hour service to airport, only at 10 am in the morning, the drives take guests to the local shopping center as an added convenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder Operations Manager

Andrew B. Business - 13/09/2018 AccorHotels certified review
« Suited my needs »

Short stop over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. While it seems you had a lovely stay with us, thank you for your feedback in regards to various points during your stay. Please trust, I will address this with my team to ensure great service for every guest we are welcoming to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Lorraine Friends - 12/09/2018 AccorHotels certified review
« Clean hotel room, friendly staff »

My sister and I had booked a queen/ single room for 3 nights, on arrival we were upgraded to a 2 bedroom apartment. What a fantastic upgrade. Staff were very friendly and helpful. Free airport transfers was great for catching 1.45am flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine, thank you for your lovely feedback, I am glad to hear you have enjoyed your time with us. It was a pleasure having you and your sister stay with us and look after you and it is really nice to hear the room was to your liking. I will keep some icy poles in the freezer for you until next time :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Janet D. B. Solo - 12/09/2018 AccorHotels certified review
« Very pleasant »

Nice room. Friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. What a pleasure to read you have enjoyed your time with us and the team looked after you. We do hope to welcome you back again soon and thank you again, All the best, Kim Stredder Operations Manager

Lynne Business - 11/09/2018 AccorHotels certified review
« thankyou no negatives about my usual stays only if I could swap to a room with a balcony that would be great »

no negatives would like to swap to a room with a balcony as possible much appreciate nice clean rooms and wifi as well as availability of food and pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne, Thank you for your lovely comments in regards to your recent stay with us here at Novotel Darwin Airport. To read that you feel privileged is a beautiful compliment to the team, so thank you for this. We will most certainly try and upgrade you to the balcony room on your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Northwest R. Business - 10/09/2018 AccorHotels certified review
« Great location and stay »

Love the location with parking. Staff very helpful and polite. Rooms were clean and well serviced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann , We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. How lovely to read you have had pleasant stay with us, the team looked after you and the rooms met your expectations. Please trust I will share your great feedback with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Jeremy Business - 10/09/2018 AccorHotels certified review
« Pleasant »

Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy, Thank you for your kind feedback in regards to your recent stay with us. Our team are our greatest asset as they strive to make everyone stay as pleasant as possible. Thank you for taking the time to appreciate the team, it is a pleasure to read you had an excellent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Dr N. Business - 08/09/2018 AccorHotels certified review
« Good, clean room with all you need in the hotel. »

Was nice but too short

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback and to hear your stay was too short is a big compliment to us. Please rest assured, I will share your kind words with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Business - 07/09/2018 AccorHotels certified review
« Quick sign in to a comfortable and quiet room. »

Very friendly staff. Very clean and comfy room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. it is so lovely to see the team looked after you during your stay and you had a comfortable and quiet room. Please trust I will pass on your kind comments to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Sredder Operations Manager

Trevor H. Couples - 06/09/2018 AccorHotels certified review
« Great Hotel »

We arrived at the hotel a little early and were checked in but our room wasn't available so our bags were taken and stored for us very hel[ful staff, the girl at check in very helpful and always smiling. Bar staff and restaurant staff were also helpful and friendly , a most enjoyable stay with an upgrade to ocean view, once again befits of our Accor membership

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Business - 05/09/2018 AccorHotels certified review
« Good hotel, cozy and comforting »

Good experience, great restaurant attached to the hotel. Plenty of facilities, quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryce, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. What a pleasure to read you have had a great stay with us and enjoyed our facilities and offerings. It is also great to read you found us very quiet, even though we have a close proximity to the airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Deborah Solo - 05/09/2018 AccorHotels certified review

It was only overnight. Comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. Its is great to read you have had a great time with us, even though you only got to stay one night. We do hope to welcome you back in the future for an extended time, so you get to enjoy our facilities, Darwin and surrounds. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Families - 04/09/2018 AccorHotels certified review
« Handy to nearby sports facilities »

Clean and tidy. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mia, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. Our location to the nearby sports complex is very convenient for guests, I am glad to read you have had an enjoyable stay with us. Please trust I will share your kind feedback with the team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Families - 04/09/2018 AccorHotels certified review

excellent stay as always - staff were very helpful. I had two bookings (one for work and the extra night with my family) - the staff linked my bookings and were so helpful i really appreciated the effort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. How lovely to read you got to stay with with us for work and extended to bring the family along. Our team really care for our guests and its so nice to see the appreciation come back this way. please trust I will share the great feedback with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

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