Hotel - Novotel Darwin Airport
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Novotel Darwin Airport Hotel

3.5/5 420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DARWIN INT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM-9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,790 reviews

Our guest reviews for Novotel Darwin Airport

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 420 reviews
Emy R. Families - 16/01/2019 AccorHotels certified review
« Excellent »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder Operations Manager

Shane H. Business - 16/01/2019 AccorHotels certified review
« Room dirty noisey »

Room was dirty aircon did not work very well The noise was dreadful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Matt A. Business - 16/01/2019 AccorHotels certified review
« Great experiance »

Was great, restaurant was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

James Families - 16/01/2019 AccorHotels certified review
« Easy »

Close to the airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. it is a pleasure to read you have had a great time with us and to hear you found our location very convenient, please trust, I will share your comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Anonymous Solo - 14/01/2019 AccorHotels certified review
« Very Quiet »

The room was clean and very quiet; I could not hear a single plane take off or land. Excellent comfortable bed; Best sleep I had in months. Great TV channels. Arrival and check-out were very efficient. Pool is great but a little small for laps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas G., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. Thank you for your kind feedback, its great to hear you have had a lovely stay with us. The beds have only just been replaced a few months ago across the hotel and we have been given great feedback about them, so I am glad to hear they are to your liking as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Sam D. Solo - 13/01/2019 AccorHotels certified review
« Excellent Facilities »

From checking in found staff welcoming and friendly, rooms, just right for the weary traveler before another heading for another flight. Meals served at the Mercure with good choices and selection of beverages. With pool it is ideal for families, couples and single traveller's, both hotels well maintained. Even though a short distance to the airport a 24 hour bus service is available. Enjoyed my stay and time to unwind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Kim Stredder Operations Manager

C. K. Families - 13/01/2019 AccorHotels certified review

Went to rebook for when we returned from our overseas trip and price that we were quoted was over $100 more than what we paid, was not happy about that, and did not re book, we had already paid $100 for our car to be there for two weeks and have been staying at the Novotel for many years

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. As discussed, our pricing is dynamic and changes daily. Never the less, we are looking forward to welcoming you back this week Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Janet Business - 13/01/2019 AccorHotels certified review

always enjoy staying with you before I fly out to work but as we have such early starts a pre boxed brekky would really be appreciated. The check in staff were very helpful as were the restaurant staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet Ann, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. How great to read you always have a good time with us, please trust I will pass on your kind comments to the team. In regards to the breakfast, if you require boxed breakfast, please let us know on check in and we are more than happy to arrange this for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Nicola M. Solo - 13/01/2019 AccorHotels certified review
« Efficient terminal pickup late at night and a great breakfast. »

Very convenient location for a late night arrival combined with a transfer from the terminal for added safety as I was travelling on my own. Friendly staff and a nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, Thanks so much for your kind words in regards to your recent stay with us. How lovely to read you had a great stay with us and the team looked after you. I will pass on your kind comments to the team ,especially the drivers and restaurant teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Darryl J. Business - 13/01/2019 AccorHotels certified review
« Mr Darryl J. »

Short overnight stay, room clean, staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darryl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the team looked after you. We hope to see you again very soon. Sincerely, Kim Stredder Operations Manager

Wish Business - 13/01/2019 AccorHotels certified review
« The worst »

The aircon was not workung. My room was on 2nd floor and missing a chair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aakanksha, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations. My apologies for the malfunctioning air conditioner, unfortunately this time of the year, we do experience problems at times as they are constantly in use. If you chose to stay with us again, we will make sure this will not happen again, please trust I have addressed this with the housekeeping and maintenance teams. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder Operations Manager

Margie Solo - 12/01/2019 AccorHotels certified review

Thoroughly enjoyed staying with you guys. Easy to get to places. Reception staff was very lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Makereta, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is a pleasure to read you have had a great time with us and the reception team especially made you feel welcome. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Chris Business - 10/01/2019 AccorHotels certified review
« Good, but wouldn't take much to make it great! »

I find the front staff at the Novotel great. Over many stays, I have found the staff at the Mercure, bar and restaurant to give average customer service. So I've concluded it's a workplace culture issue there. Sometimes I have felt a bit of a problem when getting a drink or ordering a meal, especially from the guys behind the bar. It wouldn't take much to lift the game. I hope that helps. Often they don't know how to handle an accor membership as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris Thank you so much for your feedback in regards to your recent stay with us. I really appreciate your comments in regards to our team in Front office and Food and beverage. Please trust, I will address with the team as it helps us to improve our services, especially for our loyal members Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Kim Stredder Operations Manager

Vernon L. Families - 08/01/2019 AccorHotels certified review
« Pleasant »

I stay at the hotel regularly as I fly in and out of Darwin to the East Coast. I find the quality of the rooms a bit better than the Mecure and the check in and out process is great with very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vernon, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. How lovely to read you are enjoying your time with us frequently and the team always look you. Please trust, I will pass on your lovely comments to the team. Thank you again for sharing and see you soon again. Sincerely, Kim Stredder Operations Manager

Ramón G. Solo - 04/01/2019 AccorHotels certified review
« excellent location, clean, safe, good bed but lack of other basic services (for example, glass of water) »

the AC wasn´t function ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramon Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest my apologies. While we don't have bottled water in the room, we do offer cold beverages and snacks at our lobby shop which is open 24/7 for your convenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder Operations Manager

Jolie, J. Solo - 03/01/2019 AccorHotels certified review
« Thanks for noticed of the survey that I ignored during unwell. Great location right close to Darwin Airport. Nice view to the ground. Good equipment but need to be fixing or renew while overuse prior. The standard of facilities. »

Excellent knowledge staffs, friendly and helpful also difference experiences which working with Novotel Darwin Airport. Free wifi for me to play game. Control temperature of hot water system for me to take a shower but I prefer to taking a bath then, well everything was awesome within my expectations. Nice space up on the 5th level to rest also comfortable bed. Very clean room and and the bathroom too. Thank you all respect. Jolie, J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jolie, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is great to hear you have had a good time with us and the the team looked after you and made you feel welcome. Please trust I will share with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Nia E. Couples - 03/01/2019 AccorHotels certified review
« Easy transit hotel »

Location is a very short walk from terminal so is great for between flights and also those midnight arrivals and departures from Darwin. Staff were excellent with their service and parking is available for your vehicle while away. Just so convienient. I use Accor world wide always with good service and locations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nia, Thank you so much for your lovely feedback in regards to your recent stay. its great to hear you have had a lovely time with us and are not just enjoying our offering, but Accor across the world. Its is so good to read that the team looked after you, as they are our our greatest asset here, please trust, I will pass on your kind comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

- Families - 02/01/2019 AccorHotels certified review
« the skittles and ice vovos's were a treat !! »

I didn't expect to see the ice VoVo's and skittles on the bench with the Christmas card !

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Thank you so much for your lovely comments. Its great to hear you enjoyed the treats and your stay. Until next time, Kim Stredder Operations Manager

Kaitlyn M. Solo - 01/01/2019 AccorHotels certified review
« Kaitlyn m. »

The sheets weren’t clean they had a brown stain on the. I most probably would never stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaitlyn, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please trust I have addressed your concerns with the Housekeeping department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder Operations Manager

Sean O. Business - 31/12/2018 AccorHotels certified review
« Very enjoyable time with no hassles to worry me during my stay. »

Consistently excellent service with very professional staff. I will always recommend staying at these locations or with Accor chains to my friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Belinda Blanchard Rooms Division Manager

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