Hotel - Novotel Darwin Airport
Novotel Hotel Novotel Hotel

Novotel Darwin Airport Hotel

3.5/5 391 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DARWIN INT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM-9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 1,457 reviews

Our guest reviews for Novotel Darwin Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 391 reviews
Vanessa F. Families - 16/07/2018 AccorHotels certified review
« Friendly welcome in a lovely hotel »

Awesome. Wonderful welcoming reception. The room was modern and very big. Everything worked. Thanks for the upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa, Thank you so much for your great review on your recent stay. it is so lovely to hear you had a great stay with us, you enjoyed your upgrade and the room and the team met your expectations .Please rest assured, I will share your kind feedback with the team. Thank you again and until next time! Sincerely, Kim Stredder Operations Manager

Mike Business - 16/07/2018 AccorHotels certified review
« It was very good »

Pretty much as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for your feedback and we are happy to hear that you enjoyed this stay. We do hope to welcome you back again in the future. Kind regards Kayte Staraj General Manager

Rob Business - 16/07/2018 AccorHotels certified review
« Pleasant »

Was good. Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder Operations Manager

Gary N. Business - 16/07/2018 AccorHotels certified review
« Room filthy, mould everywhere, A/C didn't work »

Was not in Mpressed at all. For a novatel hotel, it was sub standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, I hope you are well today and thank you for your feedback. I am really sorry to hear that this stay did not at all meet your expectation; please trust that I have passed your comments on to our Executive Housekeeper to manage with his team. You will be happy to know that the hotel will be renovated at the end of this year which will ensure that it is definitely up to the Novotel brand standard. Thank you again Gary and we do hope you will provide us with another opportunity to better meet your needs in the future. Kind regards Kayte Staraj General Manager

Derek R. Friends - 16/07/2018 AccorHotels certified review
« Great »

Really nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback and to see you have thoroughly enjoyed your stay with us. Thank you again for sharing your experience and until next time Sincerely, Kim Stredder Operations Manager

Sue M. Solo - 15/07/2018 AccorHotels certified review
« Have been before and will go back. »

Very comfortable and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue Thank you for your great review. its so lovely to read you had a great stay with us once again. It is a pleasure to read the team have looked after you and made you feel welcome and comfortable Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Neil Business - 15/07/2018 AccorHotels certified review
« Stressfree »

Courteous staff, clean, quite , away from the city & heaps of parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil , What a pleasure to read your lovely review on your recent stay with us. Its great to hear you had a stress free stay, the room was clean and the team looked after you. Please rest assured I will share your lovely feedback with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Nikita C. Families - 15/07/2018 AccorHotels certified review
« comfortable and spacious »

Great. We arrived in the early hours of the morning. When there was an error and we were charged twice for breakfast, novatel quickly fixed the problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikita, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. Its lovely to hear you have had an enjoyable stay with us, however I am sorry that there was a mix up wit the breakfast. Good to see the team rectified it for you straight away and made you feel welcome. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Gerry Friends - 14/07/2018 AccorHotels certified review
« Excellent stay with a great breakfast »

Everything was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald, Thank you so much for your great feedback. To receive an "excellent" makes the team and myself very proud as we strive for superior service every day. Thank you again and until next time All the best, Kim Stredder Operations Manager

Prc2753 Solo - 13/07/2018 AccorHotels certified review
« Convinient airport overnight stay »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is a pleasure to receive great guest feedback such as yours and I agree, the location and proximity to the airport is ideal for quick stop over. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Peter A. C. A. Business - 13/07/2018 AccorHotels certified review
« Excellent location and service »

The team at both novotel and mercure were simply amazing nothing was too much for them. Our children were made to feel very special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for you kind feedback. how great to hear you and your family had a lovely stay and the team made you and especially the kids feel welcome. From one parent to another, it makes such a difference to know the kids are happy. Please rest assured, i will share your great feedback wit the team. All the best and until the next time Kim Stredder Operations Manager

Jason Business - 13/07/2018 AccorHotels certified review
« Bed too soft for my liking. »

Every time I went past reception there was a queue of people and only ever one at the desk serving. The three times I went I was frustrated by the time it took to check in, pay for goods from the kiosk and reactivate my door key card that had stopped while I was at breakfast. The Chinese food was nice and the breakfast across the road ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, I hope you are well today and thank you for your review. I am sorry that you found our beds to be a little soft and I can understand the frustration of having to wait in a line when you just wanted to pay for shop items and get your room key fixed. I appreciate you letting me know this as our receptionists do not always alert their operational manager when they are under pressure which is definitely my directive. Please trust that I have passed this on to our Front Office Manager to discuss with his team. Thanks again Jason and we do hope to welcome you back again soon. Kind regards Kayte Staraj General Manager Sincerely,

Mark Couples - 11/07/2018 AccorHotels certified review
« Oasis after long flights »

At 1:00 am after flights from Nadi, Fiji via Brisbane, it was great to get to sleep at the Novotel Darwin Airport. Check in was quick and easy, bed was comfortable and checkout was uneventful. Great service from staff on check in and check out. Will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark , We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. its great to receive such positive comments and even though arriving late at night, you felt welcomed and looked after. Thanks so much for sharing your experience and looking forward to welcoming you back in the future, Kindest regards Kim Stredder Operations Manager

Jane Friends - 10/07/2018 AccorHotels certified review
« It was clean and comfortable. »

The facilities were clean and comfortable. The staff were friendly. The location was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, Thank you for your great feedback in regards to your recent stay with us. Its so lovely to read you have enjoyed your stay with us, the facilities met your expectations and the team looked after you. The team will appreciate your kind comments very much. Thank you again and looking forward to welcoming you back in the future. All the best, Kim Stredder Operations Manager

Brett Families - 10/07/2018 AccorHotels certified review
« Good spot for an overnight stop between flights »

All good. Comfortable rooms. Excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett, Thank you for your lovely comments in regards to your recent stay. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. Please rest assured, I will pass on your feedback to our teams. They will be delighted to read your comments. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Kim Stredder Operations Manager

Satisfied C. Families - 10/07/2018 AccorHotels certified review
« Comfortable and convenient. »

Convenient location and shuttle bus to airport. Delicious meal and restaurant. Comfortable and quiet rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for your great feedback in regards to your recent stay with us. How lovely to see you have enjoyed your time with us and you enjoyed our facilities and Food and Beverage offerings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder Operations Manager

Couples - 10/07/2018 TripAdvisor review
« Interim stay »

If you are looking for a place to stay at Darwin Airport i recommend the Novotel. Staff are well versed in the issues that travellers deal with when arriving and leaving at odd hours. Staff are helpful. The rooms are a good size with nice balconies and comfortable beds. Clean and well serviced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen M, thank you for your kind feedback in regards to your recent stay. I am pleased to hear you enjoyed your time with us and the team made you feel welcome. Being an airport hotel definitely has taught us that guests arrive at all hours of the day and we we understand the nature of it, thank you for acknowledging. We are looking forward to welcoming you back in the future Kind regards

R. Couples - 09/07/2018 AccorHotels certified review
« We have been charge more than we booked »

We booked for a room at 152$ and we had been charge 192$ !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurine, I am so sorry about this. We will contact you today and sort this out. Kind regards Kayte Staraj General Manager

I B. Couples - 09/07/2018 AccorHotels certified review
« Really close to airport »

We only had an overnight stay before catching an early flight. Really appreciated the shuttle service to the airport early the next morning, but it really is close enough to walk if you don't have much luggage!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, Thank you for your lovely comments in regards to your recent stay. it is a pleasure to hear you have enjoyed your time with us, even if it was only a short one. Hopefully next time you get to enjoy yourselves a little longer. Thank you again and we are looking forward to welcome you back, All the best, Kim Stredder Operations Manager

Clay Business - 08/07/2018 AccorHotels certified review
« Short »

The room was nice, unfortunately I was right next to fire doors which seemed to be used every 3 minutes as they were opening and slamming shut every few minutes in the late afternoon. Not your fault but a bunch of kids running up and down the hall for an hour yelling and screaming didn’t help either. Ch check in and check out were polite and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clayton, Thank you for taking the time to review your stay with us at Novotel Darwin Airport. I am sorry about the fire doors, I will follow up with the maintenance team to have this rectified as we strive to have our guests comfortable at all times. Thank you again for sharing your experience, and we hope your next visit will be more pleasant Sincerely, Kim Stredder Operations Manager

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