Novotel Darwin Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 545 reviews

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Description

Hotel extras

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Our accommodation(s)

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Hotel location

Novotel Darwin Airport

2 Sir Norman Brearly Drive
0812 DARWIN
Australia

GPS:-12.407074, 130.880038

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  545 reviews

TripAdvisor Rating  3.5/5  500 reviews

Disappointed

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Neither pool at the Novotel were open! Check in took 40 minutes. The rest was Awesome!

Customer review rating 1.5/5

Corallie F. Business - Confirmed reviews ALL

Waited in line for over an hour to check in. Then to park vehicle a long way from hotel and having to go back to Reception to validate the ticket.

Close to airport

Customer review rating 3.0/5

Colin R. Business - Confirmed reviews ALL

At night the room was too bright

Dear Colin r., Thank you for your feedback. We apologize for any inconvenience caused by the brightness of the room during the night. Our team will investigate the lighting situation to ensure that guests have the option to adjust the brightness to their preference for a more comfortable stay. We appreciate your valuable input and hope to welcome you back for an improved experience in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

Very nice atmosphere and rooms.

Customer review rating 4.5/5

Stephen N. Business - Confirmed reviews ALL

Overnight stay commuting to Offshore installation in the Timor Sea. Very well presented Hotel.

Dear Stephen N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

I couldn't swim

Customer review rating 2.0/5

Paul T. Business - Confirmed reviews ALL

I arrived at the Novotel at about 8pm and was checked in. I read the information given to me about the hotel which said that the lovely looking new pool was open until 10pm, so I got changed and went down for a swim at about 8:45pm to get refreshed. When I got down there no one was in the pool and a bollard was in front of the entrance, so I asked at the bar what the story was and was told that the pool shuts at 7pm. This is not what was advertised and it made my stay very disappointing, as it would have been great to cool off with a swim in a lovely facility that was supposed to be open by the information supplied online and in handouts. I will stay elsewhere next time, as I booked here so I could use the pool.

Dear Paul T., We sincerely apologize for the confusion and disappointment you experienced regarding the pool hours during your stay. Your feedback is invaluable to us, and we apologize for any inconvenience caused by the discrepancy between the advertised pool hours and the actual operating hours. We understand how important it is for guests to have accurate information and access to hotel amenities, and we regret that this was not the case during your stay. Our team will review and update the information provided to ensure that future guests are informed correctly about the pool hours. Please accept our apologies for the inconvenience, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

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Other web-users rate our hotel

  • 353 reviews 8.7/10 Location
  • 460 reviews 5.8/10 Room
  • 407 reviews 7.1/10 Service
  • 5 reviews 6.5/10 WiFi
  • 200 reviews 5.1/10 Cleanliness
  • 196 reviews 5.7/10 Comfort
  • 184 reviews 4.5/10 Food
  • 148 reviews 6.1/10 Pool

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