Hotel - Novotel Phuket Kata Avista Resort & Spa
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Novotel Phuket Kata Avista Resort & Spa Hotel

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4.5/5 2,678 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage
  • Babysitting on request
  • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 143 rooms
  • 143 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 479 reviews

Our guest reviews for Novotel Phuket Kata Avista Resort & Spa

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 2,678 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nilanjan B. Couples - 10/04/2018
« Super location, service and hospitality »

Kata turned out to be our favorite beach in Phuket and what better place to stay but here. Big thank you to all at Novotel for the wonderful service, admirable patience and heartwarming smiles. The shuttle service was exceptionally useful. Wonderful food, clean rooms, charming staff. A big thank you to the gracious Mr Prashar, GM, Shany and Kiel.

AccorHotels certified review
Janine B. Couples - 08/04/2018
« Very enjoyable holiday »

Our holiday was very relaxing. The hotel was lovely, especially our room. I particularly liked the panel on the wall to control the aircon and lights etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janine B., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Nouman M. Families - 05/04/2018
« Extra unknown charges on my credit card that I haven’t figured out what they are for. »

The staff were friendly. Our first room had many mini bugs. They looked like small white spiders and ants. Second room was better. Most 5 star hotels include snacks complimentary in the mini fridge, these this resort charged me and didn’t provide a tour or warning when we checked in. The charges were an insane $40USD for pringles, nuts, and a chocolate bar. Ridiculous charges. I have another pending $126 dollar charge on my card I need to research what that’s for. I have two charges on my credit card outside of the actual booking. It’s better not to trust this resort with your credit card and settle everything in cash. I’ve been to hundreds of resorts in my life and have never had these confusing charges. I never even have charges. I come back from vacation and have been focused on my job, I now need to find time to figure out the charges on my credit card worth $500 Canadian dollars. Even the charge for security deposit, why do you need to charge it? You can simply do a pre-authorization on my credit card without actually charging and then telling me you’ll reverse in 2 weeks. Why does it need to take two weeks? If you want to be a 5 star resort, learn how to be one first.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nouman MOHYUDDIN, Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Alexander Couples - 13/03/2018
« Nice »

cman why can't I swim in a swimming pool after 10pm?? I pay almost 150$ per night (wich is kinda high price for Asia) and still cannot swim in pool when I want? That was disapointment But overall it was nice. Nice pool, excellent (like really) food, cool breakfast, nice service, everything's fine. But Spa works till 7pm, it closes too early. 8-9pm - gonna be okay

AccorHotels certified review
Michael L. Couples - 09/03/2018
« Nice hotel »

Loved the hotel and facilities, but the hill to the hotel was too much, making it hard to leave

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenda LLOYD, Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mogens H. Couples - 07/03/2018
« In general a very fine hotel and with a very good service »

Very relaxed stay in a wonderfull clima and combined with a very fine hotel. Service very good. Breakfeast and food in general in the better end of the scale. Shuttlebus a good idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mogens HAGGREN, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Iana Z. Families - 18/02/2018
« medium size hotel with good service and big rooms »

everything was perfect, except hotel is up in the hill and you need to walk by feet pretty steep hill. Room on the first floor was very humid, even blankets were wet all the time. Maybe rooms upstairs are better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iana Z., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paula Families - 13/02/2018
« Fantastic »

We had yet another great 9 days at the Hotel. We found the rooms to be excellent & the overall look and quality of the hotel was to a much better standard than our first stay 12 months prior. The staff were excellent, Gun, Kyle & Rat all looked after us very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula Ellen B., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Solo travel - 08/02/2018
« Very good hotel and nice stuff »

Very good hotel. Big and clean rooms. Amaizing friendly stuff. Nice breakfast. Not far from the beach. The spa is wonderful. I did treatment several times, Mina was really professional, her hands was magic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olena K , We are delighted that our service has met your satisfaction and we were very pleased to serve you our service. Moreover, We are very thankful for your comment on trip advisor and looking forward to welcome you back for your next trip in Phuket. Warm Regards, Novotel Phuket Avista Kata Resort and Spa.

TripAdvisor review
Family - 08/02/2018
« Novotel Phuket Kata Avista Resort & Spa-a must! »

Recently stayed here for our second year in a row. The resort is well located, just above Kata Beach. We found our room to be of excellent quality with a beautiful view of the ocean. The staff are excellent, always willing to go the extra mile to make sure you are looked after, particularly Gun, Rat, Kyle and Arie. Make sure you try Chef Dong’s chicken skewers with peanut sauce. The best peanut sauce I have ever tasted. The pools are fantastic! Make sure you visit the pool bar for a cocktail or 3! We loved Gun’s cocktails. Another fabulous holiday here and will definitely stay here again!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear N4134MZpaulab , Greeting from Novotel Phuket Avista Kata Resort and Spa Thank you for your kindness to share this lovely review with regards to your staying experience with us on TripAdvisor. We are delighted to read that you found our staff are excellent and will definitely stay with us again. You lovely review has been shared to our staffs and this would definitely encouraging them to keep-up their best performance and continuously serve all guests with our gracious Hotel hospitality. We are pleased to hear that you would definitely return to stay with us again in the future. We are looking forward to your next visit to Phuket. Yours sincerely,

AccorHotels certified review
Shantal C. Couples - 30/01/2018
« Excellent service »

Enjoyed my stay at Novotel. Everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shantal Ann CARDOZ, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Raymond Families - 24/01/2018
« Friendly and professional service. »

A wonderful holiday experience. The staff members established a rapport with us from the first moment we entered the hotel. All team members greeted guests with a smile and appeared genuinely keen to help them (even the grumpy... less polite guests received excellent service). The team at reception, concierge, booking and dining area were very all helpful. Cleaning staff were also very obliging and postponed their cleaning if we were still in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond Clement THESEIRA, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mariam Couples - 23/01/2018
« Great Experience! »

My husband and I stayed in this resort for 8 nights and enjoyed every moment of it. Staff are extremely friendly and helpful, always going out of their way to make sure guests are happy and satisfied, and the hotel pool, food menu and atmosphere were great. The hotel felt very secluded, even though it was just a couple of minutes walk away from Kata beach and the main Kata district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariam Dawas CHRISTODOULOU, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kata F. Couples - 15/01/2018
« Awesome stay »

We had a fantastic 6 day stay and all the staff were amazing. THis is our second year to stay at Novotel Avista. Our room was spotless every da and very spacious and we were lucky to have a view to Kata for it but you can have an even better sunset view from the new sundowners Bar and enjoy a lovely drink in a lovely gazebo. Thanks to Rajeev General Manager and Ale from the restaurant and the whole team for another great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle Jeanette D., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paritosh P. Couples - 10/01/2018
« Extraordinary »

Great rooms excellent service my experience of staying there on 31st was just great.party of 31st was excellent though it rained. Music was also very good.food was put of this world.all staff was very courteous.spa service which we availed was the best that I have come across.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paritosh p., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 08/01/2018
« Nice rooms but pretty average otherwise »

I had assumed a greater "resort feel". But the gym, pool and outdoor features of the Kata Beach Novotel were at the low end of the spectrum. Ok to relax after a day out but not good enough to CHOOSE to spend a day doing nothing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jochen Dieter B., Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Ur… Families - 06/01/2018
« Stay at Novotel kata »

Very really enjoyed our stay, staff was very helpful, the food was also good. The manager on a daily basis asked many guest if all was fine, This alone made the family feel special. The kids really enjoyed then pools.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Uresh Dhirajlal N., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kashif Families - 03/01/2018
« Excellent & comfortable »

Novotel Kata Avista is at prime location closer to Kata and Karon beach. The hotel is nice and comfortable with all the facilities for kids and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kashif HUSSAIN, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Jiang S. Couples - 27/12/2017
« wonderful »

All staff and service excellent , Breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jinfang X., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Bronwyn M. Couples - 20/12/2017
« Gr888t Staff »

Shany & staff were extremely well organised and helpful in every way to suit guests needs. I feel there should be access to a bathroom near the pool. The breakfast was very good though dinner meals I feel could improve in the area of western food. Overall a very clean resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn Joan M., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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