Hotel - Novotel Phuket Kata Avista Resort And Spa
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Novotel Phuket Kata Avista Resort And Spa Hotel

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4.5/5 2,629 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage
  • Babysitting on request
  • Golf lessons

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 143 rooms
  • 143 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 455 reviews

Our guest reviews for Novotel Phuket Kata Avista Resort And Spa

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 2,629 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Paula Families - 13/02/2018
« Fantastic »

We had yet another great 9 days at the Hotel. We found the rooms to be excellent & the overall look and quality of the hotel was to a much better standard than our first stay 12 months prior. The staff were excellent, Gun, Kyle & Rat all looked after us very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula Ellen B., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Solo travel - 08/02/2018
« Very good hotel and nice stuff »

Very good hotel. Big and clean rooms. Amaizing friendly stuff. Nice breakfast. Not far from the beach. The spa is wonderful. I did treatment several times, Mina was really professional, her hands was magic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olena K , We are delighted that our service has met your satisfaction and we were very pleased to serve you our service. Moreover, We are very thankful for your comment on trip advisor and looking forward to welcome you back for your next trip in Phuket. Warm Regards, Novotel Phuket Avista Kata Resort and Spa.

TripAdvisor review
Family - 08/02/2018
« Novotel Phuket Kata Avista Resort & Spa-a must! »

Recently stayed here for our second year in a row. The resort is well located, just above Kata Beach. We found our room to be of excellent quality with a beautiful view of the ocean. The staff are excellent, always willing to go the extra mile to make sure you are looked after, particularly Gun, Rat, Kyle and Arie. Make sure you try Chef Dong’s chicken skewers with peanut sauce. The best peanut sauce I have ever tasted. The pools are fantastic! Make sure you visit the pool bar for a cocktail or 3! We loved Gun’s cocktails. Another fabulous holiday here and will definitely stay here again!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear N4134MZpaulab , Greeting from Novotel Phuket Avista Kata Resort and Spa Thank you for your kindness to share this lovely review with regards to your staying experience with us on TripAdvisor. We are delighted to read that you found our staff are excellent and will definitely stay with us again. You lovely review has been shared to our staffs and this would definitely encouraging them to keep-up their best performance and continuously serve all guests with our gracious Hotel hospitality. We are pleased to hear that you would definitely return to stay with us again in the future. We are looking forward to your next visit to Phuket. Yours sincerely,

AccorHotels certified review
Shantal C. Couples - 30/01/2018
« Excellent service »

Enjoyed my stay at Novotel. Everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shantal Ann CARDOZ, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Raymond Families - 24/01/2018
« Friendly and professional service. »

A wonderful holiday experience. The staff members established a rapport with us from the first moment we entered the hotel. All team members greeted guests with a smile and appeared genuinely keen to help them (even the grumpy... less polite guests received excellent service). The team at reception, concierge, booking and dining area were very all helpful. Cleaning staff were also very obliging and postponed their cleaning if we were still in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond Clement THESEIRA, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mariam Couples - 23/01/2018
« Great Experience! »

My husband and I stayed in this resort for 8 nights and enjoyed every moment of it. Staff are extremely friendly and helpful, always going out of their way to make sure guests are happy and satisfied, and the hotel pool, food menu and atmosphere were great. The hotel felt very secluded, even though it was just a couple of minutes walk away from Kata beach and the main Kata district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariam Dawas CHRISTODOULOU, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kata F. Couples - 15/01/2018
« Awesome stay »

We had a fantastic 6 day stay and all the staff were amazing. THis is our second year to stay at Novotel Avista. Our room was spotless every da and very spacious and we were lucky to have a view to Kata for it but you can have an even better sunset view from the new sundowners Bar and enjoy a lovely drink in a lovely gazebo. Thanks to Rajeev General Manager and Ale from the restaurant and the whole team for another great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle Jeanette D., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paritosh P. Couples - 10/01/2018
« Extraordinary »

Great rooms excellent service my experience of staying there on 31st was just great.party of 31st was excellent though it rained. Music was also very good.food was put of this world.all staff was very courteous.spa service which we availed was the best that I have come across.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paritosh p., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 08/01/2018
« Nice rooms but pretty average otherwise »

I had assumed a greater "resort feel". But the gym, pool and outdoor features of the Kata Beach Novotel were at the low end of the spectrum. Ok to relax after a day out but not good enough to CHOOSE to spend a day doing nothing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jochen Dieter B., Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Ur… Families - 06/01/2018
« Stay at Novotel kata »

Very really enjoyed our stay, staff was very helpful, the food was also good. The manager on a daily basis asked many guest if all was fine, This alone made the family feel special. The kids really enjoyed then pools.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Uresh Dhirajlal N., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kashif Families - 03/01/2018
« Excellent & comfortable »

Novotel Kata Avista is at prime location closer to Kata and Karon beach. The hotel is nice and comfortable with all the facilities for kids and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kashif HUSSAIN, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Jiang S. Couples - 27/12/2017
« wonderful »

All staff and service excellent , Breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jinfang X., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Bronwyn M. Couples - 20/12/2017
« Gr888t Staff »

Shany & staff were extremely well organised and helpful in every way to suit guests needs. I feel there should be access to a bathroom near the pool. The breakfast was very good though dinner meals I feel could improve in the area of western food. Overall a very clean resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn Joan M., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Michael R. -. S. M. I. A. Business - 20/12/2017
« I've sent 5 requests for emailed copies of my invoice and receipts for my stay. After 3 email request, I was promised by phone to have them emailed to me by Sunday Dec 17. I sent (2) follow up emails since for the invoice, and no response. »

Stay was nice, service terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael R., Thank you for taking the time to tell us about your experience at the Novotel Phuket Kata Avista Resort And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Jason Couples - 19/12/2017
« Hospitable and at home experience. »

Staff are very friendly and accommodating. They see to it that they address your request. They deal with you with a personal touch of friendship or family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Mark S., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Pastor Friends - 18/12/2017

My stay was wonderful thanks to the crew working at the front desk specially Kylie who went above and beyond to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pastor Cruz C., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Andrew H. Couples - 02/12/2017
« Amazing!!!! »

Amazing! Mina and the team were super friendly and helpful. The quality of our massage and body scrub were extremely high and the price was amazing compared to Australia so good i got 3 in a week. Thank you so much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Rohit S. Couples - 29/11/2017
« Amazing and pleasant »

Great experience. The staff were good and courteous welcome by the team and Rajiv himself was very helpful. Overall it was very good staying experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohit S., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Raj Couples - 28/11/2017
« Awesome »

We had an awesome time at Novotel Phuket Kata Avista Resort And Spa. Location was excellent. The staff were very attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajeev Nishantha D., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
John O. Families - 27/11/2017
« Fine hotel, really good staff and overall good atmosphere. »

Very good room, bath, interior and balcony. Staff very fine - especially Abble in restaurant and Joy who cleaned the room. Only negative experience was at a BBQ arrangement in the restaurant, when the 25pct. rebate coupon received at arrival was not accepted and an additional 17pct. was added to the price???? Thus the price ended much higher than announced!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John O., We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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