Hotel - Mercure Tamworth
Mercure Hotel Mercure Hotel

Mercure Tamworth

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4.5/5 106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-01:00
    • Opening hours : Week-end 11:00-01:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

  • 52 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,307 reviews

Our guest reviews for Mercure Tamworth

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 106 reviews
TripAdvisor review
Business - 18/04/2018
« Fabulous & New with an added Bonus! »

If you don't want to be right in the middle of town this is the place to be. Almost Brand New comfortable rooms. Very friendly & welcoming staff. Quick & easy check in and out. Free secure Parking. The added bonus - it is attached to the Wests Leagues club who serve fabulous & reasonably priced meals, entertainment & great atmosphere. Highly recommended!

AccorHotels certified review
J T. Business - 14/04/2018

You lost my booking and made me wait 40-60 minute to sort out a room

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Tamworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you could kindly provide your reservation confirmation number, I would like to investigate why your booking was not received into our system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Anonymous Couples - 14/04/2018
« Very friendly staff »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your stay with us at Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Grant A. W. Business - 13/04/2018
« Business trip »

I found the staff and rooms to be very good , the ease of being conected to the leagues club for meals and entertainment is very good , i would recommend to stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant, Thank you for taking the time to review your stay with us at Mercure Tamworth. I am sure that the team will be pleased to receive your feedback, this will provide wonderful motivation to continue improving the experience of our guests. Thank you again for sharing your experience, and we look forward to welcoming you when you next stay. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Anonymous Business - 12/04/2018
« Great »

Convenient clean and helpful staff close to functions

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your stay with us at Mercure Tamworth. It is a pleasure to hear that you enjoyed your stay with us and found the location close to your function suitable. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Michael W. Families - 11/04/2018
« Not as good as we are used to. »

The Room was great. Being attached to the club was not. Meals were more expensive and not a premium service. We waited over an Hour & 1/4 for our meals and the restaurant was less than 1/2 full. It was crowded at the bar so another wait in line for drinks The Movies were not working! The Car Park was under construction. Shampoo etc not restocked was another small inconvenience but they all add up.

AccorHotels certified review
Tina Friends - 11/04/2018
« Extemely disappointed »

Staff were polite and friendly. A new facitlity that has significant flaws. The rooms were spacious and the air con worked well. That were it ends. The horrid musty smell in the bedroom near the bathroom and some of the towels was the worst aspect. Trying to sleep with the stench was difficult. No exhaust fan for steam and smells to be extruded from the bathroom. Huge bathroom but nowhere to place items to keep them dry or place items near the vanity. Poor choice of vanity for a disabled bathroom. No mirror in either bedroom. Only mirror with a nearby powerpoint to allow use of hair drier was in the bathroom. Where the mirror is fogged-up. In a two bedroom facility, it would make sense to have a mirror and powerpoint in the bedrooms. There was no luggage rack in either room - there was one in the foyer. Really? Looks like it was "standard", built for a small single room. A small cheap and nasty coffee table reflected the overall thought that has gone into the fitout. The TV has been poorly programmed. There is no channel information available - it shows "Mecure Penrith". Not even a sleep function. Overall a clumsy effort to program the hotel advertising and welcome message at the expense of what the customer wants. There was ONE box of tissues. Wow. Then we get to the food. Signing into the club to find a very ordinary menu was disappointing. Then, when we asked for a simple coffee and toast for breakfast we were told we could have the continental breakfast ( which looked less tha appetising) and there was coffee in the coffee machine. This was not the standard I expected for the tariff charged. A motel would have been better. This standard might pass for locals, but overseas visitors would be laughing or simply accepting it as Hicksville standard. I joined Accor when making this booking. If this is the standard, I doubt I will use my membership again.

AccorHotels certified review
Mark Friends - 10/04/2018
« Overall a great place to stay »

Very friendly staff, clean comfortable room, nice pool. Great access to club or meals etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for reviewing your stay with us at Mercure Tamworth. It is a pleasure to hear that you enjoyed your stay, it is always rewarding to hear that our guests enjoy their experience. Thank you again for sharing your experience, and we look forward to welcoming you again when you next visit Tamworth. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Jame M. Families - 10/04/2018
« Mr j M. »

It was an awesome experience I will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you for taking the time to review your stay with us at Mercure Tamworth. It is such a pleasure to receive your comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Daniel H. Families - 09/04/2018
« Exceptionally well mannered staff, nothing was a drama »

I recently stayed at the Mercure for a wedding on the weekend. They went over and above to make sure everything was perfect for us. The hotel experience I received was second to none.

AccorHotels certified review
Mark Friends - 09/04/2018
« Excellent service all round »

Excellent service from check in to rooms cleanliness along with associated club attached. Meals for Breakfast and club meals and drinks very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to review your stay with us at Mercure Tamworth. It is a pleasure to hear that you found your experience so pleasant and that you enjoyed all services encountered. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
Barry P. Couples - 09/04/2018
« Very enjoyable, we will be back. »

Our room was clean and spacious and very handy to the Club where we needed to be over the Easter weekend. The staff couldn’t do enough to make it an enjoyable stay.

AccorHotels certified review
Jo Friends - 09/04/2018
« Excellent »

Great service, large clean rooms. Will be staying there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo, Thank you for taking the time to review your stay with us at Mercure Tamworth. It is wonderful to hear that you enjoyed your stay with us, it is always a pleasure to hear that our guests look forward to returning. Thank you again for sharing your experience, and we look forward to welcoming you during your next stay. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

AccorHotels certified review
John T. Friends - 09/04/2018
« Very poor service »

The indigonous man at front counter was incapable of using computer. He needs better training. Was nice enough but coukkdnt check us in so i went on line.

AccorHotels certified review
Annette K. R. Friends - 08/04/2018
« Fabulous 3 night stay with our car club »

We payed the extra to have the apartment with balcony - worth every cent. The reception staff were friendly and professional. The parking is great - plenty of room to space out our cars as my husband and I brought two cars. The added touch of easter eggs on the counter was really nice. The adjoining club wests was accessed by a walkway all within the hotel/club - not necessary to go outdoors. The meals were amazing - we had 3 breakfasts (huge - you can choose your hot meal from the list and then help yourself to the continental buffet bar) we also had 2 dinners (again huge meals from and extensive menu. There were 17 of us and we had an amazing time

AccorHotels certified review
Daniela Families - 08/04/2018
« A stop over from a road trip. Comfortable bedding and great value. »

Fantastic customer service, willing to advise and answer any questions. Bedrooms were spacious with comfortable beds and soft cushions. Breakfast was great value for my family and it was delicious. The attendant at breakfast was very attentive and helpful.

AccorHotels certified review
Murdo M. Business - 08/04/2018
« A good overnight experience »

The accomodation was comfortable and clean and the staff were very friendly and polite. I had paid for breakfast for myself and my wife. This was provided through the club next door. However, while the staff person on duty there (Janeen) was extremely helpful, they were seriously understaffed and it took almost an hour for our cooked breakfast to appear. If I had been heading to a business meeting, this would not have started my day well. Where Mercure is operating its facilities in partnership with others, it needs to ensure that these are being operated to the standard they require and expect.

AccorHotels certified review
Tim Couples - 08/04/2018
« Very pleasant »

Once again a lovely stay in a beuatiful motel

AccorHotels certified review
D. G. Couples - 07/04/2018
« Nice hotel. »

Nice hotel. Pleasant stay. Not the prettiest area of town. Good facilities. Pleasant staff.

AccorHotels certified review
Anonymous Business - 06/04/2018
« Fine »

No unexpecteds! Very tired, great bed, great night sleep.

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