Hotel - Mercure Tamworth
Mercure Hotel Mercure Hotel

Mercure Tamworth

4.5/5 119 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-01:00
    • Opening hours : Week-end 11:00-01:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

  • 52 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 1,583 reviews

Our guest reviews for Mercure Tamworth

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 119 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tony C. Business - 12/07/2018 AccorHotels certified review
« Overall a good experance. »

I thought it was very expensive for Tamworth. I was after a standard room ( I am an Accord member) and tried 5 times to ring up and book while driving. Did not get contact after leaving my name and mobile number. Was charged $199.00 Considering I paid $179.00 for and ocean facing room on level 7 at the Crown Plaza Coogee beach on Friday night this price is over the top.

Allan Couples - 12/07/2018 AccorHotels certified review

Very enjoyable . Friendly staff.

Brian H. Families - 12/07/2018 AccorHotels certified review
« A very pleasing and happy experience and all staff were very friendly and professional with their duty of care to us both »

Warm and friendly, with any questions and requests we had were handled promptly.

Helen P. Friends - 11/07/2018 AccorHotels certified review
« Very nice motel »

Great motel but in saying this rooms were great but being a three bedroom unit we were surprised that there was only one toilet and bathroom for up to six or seven people there was only four of us and bedrooms had no mirror otherwise very nice beds lovely and comfortable

Con T. Business - 11/07/2018 AccorHotels certified review

Pleasant and well-organized operation.

Chris S. Solo - 11/07/2018 AccorHotels certified review
« Very comfortable room »

New and comfortable hotel. Recommend staying here. Efficient staff and made sure everything was perfect for me. There was a small glitch with the toilet and i was quickly put into another larger room which was excellent. The hotel was conveniently near a great club where i had dinner. Highly recommend this hotel!

Gina Couples - 11/07/2018 AccorHotels certified review
« Rooms nice but hair on bathroom floor and on towels before use makes me sick »

Vacuum needs to be used on bathroom floors before cleaning and moping is done and carpet outside bathroom door had stuff on it as well . The $100 that is taken upfront is ridiculous and we will not be staying again this is one factor as to why. The other is we checked in Sunday and my card is still showing full price of charge $100 included , each time call they are saying it’s banks fault. Besides fact I work for bank and have also spoken to my cards people and this is incorrect it is Wednesday night and my card still showing full $269 charge and not $169 is the bigger factor we will not choose to stay again

Anonymous Friends - 10/07/2018 AccorHotels certified review
« Very enjoyable »

The staff on the front desk were very polite and friendly. The room was very spacious and clean. Particularly liked the large bath towels. The bed and pillows were very comfortable to sleep on and the breakfast was very nice. Overall it was a very enjoyable stay, I could not rate this hotel high enough. I will defenately be staying there again.

Sam Families - 10/07/2018 AccorHotels certified review
« Excellent new motel, with great customer service and facilities »

Great stay with comfortable king bed. Great service by staff on arrival and departure. Room service was also very good and room was spacious.

David D. Solo - 10/07/2018 AccorHotels certified review
« Exceeded expectations - A quality service »

Very enjoyable, all staff polite and professional. Rooms very tidy and clean - Beds very comfortable and rooms were very dark so as to enjoy sleeping

Antoine X. Business - 10/07/2018 AccorHotels certified review
« Best hotel in Tamworth »

Consistently happy with room and staff in this hotel. During my trip, I worked late every evening from the hotel. The modern clean and smart decoration made it perfect for business trips. I’m extremely happy with this hotel except for the lack of food options. The pub attached to the hotel is soooooo substandard which impacted quality of room service. Food options are neither tasty or healthy unfortunately

Dave B. Business - 10/07/2018 AccorHotels certified review
« Mr »

Accomodation , staff, fantastic. Room service menu poor

Troy Business - 10/07/2018 AccorHotels certified review
« Very new and fresh »

Great can you please add all my stays to my membership

Elizabeth A. Business - 09/07/2018 AccorHotels certified review
« Great »

Your staff was attentive, helpful, polite and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth Thank you for taking the time to review your experience with us at Mercure Tamworth. It is a pleasure to hear that you enjoyed your stay with us. The team pride themselves on providing a welcoming experience and it is wonderful to hear that this was reflected during your stay. I will share your comments with the team and I am sure that this will provide excellent motivation as we continuously look to improve our service experience . We look forward to welcoming you again when you next visit Tamworth. Sincerely Rebecca Russell Hotel Manager Mercure Tamworth

Mick Business - 09/07/2018 AccorHotels certified review
« Created a room from nowhere »

The team was extremely helpful in getting me a room when the hotel's single rooms were completely sold out by converting a family room into a single and providing it to me at my standard corporate rate. They recognised that I stay at hotel often and made the stay really pleasant as well. That's fantastic customer service and the team should be congratulated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mick Thank you for your wonderful comments regarding your stay with us at Mercure Tamworth. It is such a pleasure to hear that the team were able to assist you, particularly as a regular guest of the hotel. I have shared your review with the team and I am sure that they will be most pleased to receive your feedback. Thank you again for sharing your experience, and we look forward to welcoming you during your next visit. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

Anonymous Business - 09/07/2018 AccorHotels certified review
« Lovely people lovely place - very nice »

Staff were very friendly and helpful. Room was very nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your stay with us at Mercure Tamworth. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with the team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

Jill Friends - 08/07/2018 AccorHotels certified review
« Great place »

We arrived to find we had been upgraded to a better room....lovely. We chose to eat at the club and had a variety of places to choose from. We opted for a middle of the road one. Very yummy food, moderTely priced. Enjoyed every mouthful. Our room was so comfortable. The only thing I. Missed was a handy bedside lamp with which to read....my vice in the middle of the night. All up a fab stay in luxury we don't do on trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill Thank you for taking the time to review your stay with us at Mercure Tamworth. The team are passionate about ensuring the comfort of our guests and it is always welcome to receive positive feedback, particularly from our loyalty guests. I thank you for your feedback regarding the additional bedside lamp and have added this note to ensure your comfort during your next stay with us. Thank you again for sharing your experience, and we look forward to welcoming you when you next visit. Sincerely, Rebecca Russell Hotel Manager Mercure Tamworth

Victor A. Business - 08/07/2018 AccorHotels certified review
« Clean & comforting »

Very professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor It is a pleasure to receive your review regarding your stay with us at Mercure Tamworth. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with the team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you during your next stay. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

Phil Business - 08/07/2018 AccorHotels certified review
« Met all requirements »

Enjoying that breakfast charge was on balance on tv when it was included in room. Needs a different method so balance on tv is what I am being charged. Reception staff we good nd removed when it was pointed out to them, otherwise it would have had to be sorted out on checkout. This could be annoying if time was tight on checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil Thank you for your comments regarding your stay with us at Mercure Tamworth. I am happy to hear that you enjoyed your stay with us overall. I thank you for your feedback in regard to your guest account and will investigate to have this rectified as soon as possible. I will share your comments with the team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

Michael H. Families - 07/07/2018 AccorHotels certified review
« Pleasant »

Pleasant & Helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Micahel Thank you for taking the time to review your experience with us at Mercure Tamworth. It is a pleasure to hear that you enjoyed your stay with us. The team pride themselves on providing a welcoming experience and it is wonderful to hear that this was reflected during your stay. I will share your comments with the team and I am sure that this will provide excellent motivation as we continuously look to improve our service experience . We look forward to welcoming you again when you next visit Tamworth. Sincerely Rebecca Russell Hotel Manager Mercure Tamworth

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