Hotel - Mercure Tamworth
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Mercure Hotel

Mercure Tamworth

Scully Park  Kent Street 
2340  TAMWORTH
AUSTRALIA

55 reviews
TripAdvisor Rating Based on 55 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-01:00
    • Opening hours : Week-end 11:00-01:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 52 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Tamworth

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 55 reviews
TripAdvisor review
Couples - 09/08/2017
« Farewell »

The location was excellent as the function we were attending was next door, the service was excellent and the room was clean and comfortable. The only negative was the price, compared to other accommodation in Tamworth I felt it was overpriced which influenced other couples attending the same function to stay else where.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillipw161 Thank you for your review. It is a pleasure to hear that you enjoyed your stay with us and found the location convenient for your event. It is a shame to hear that other guests were not able to enjoy the convenience of staying within the precinct due to price. We trust that all nevertheless enjoyed the event. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 22/06/2017
« Clean,new and comfortable »

We stayed for a weekend and found this property to be top class, the reception staff were very pleasant and helpful. We were upgraded on arrival...a nice surprise and found our room beautifully furnished and the bed extremely comfortable, all in all nothing to compain about....throughly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear rees23 Thank you for your wonderful comments regarding your stay with us. The team work hard in ensuring the comfort and welcoming stay of our guests and it is always a pleasure for us to receive positive feedback rewarding them for their efforts. We look forward to welcoming you when you next visit us at Mercure Tamworth. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 16/06/2017
« Unfinished »

Front of house staff were very efficient and friendly on arrival and through our stay and the public areas were all clean and fresh, as you would expect in a new hotel. Our room was generous although the bathroom was a bit cramped, we liked the walk in shower though. The bed was super comfy, my wife usually has a disturbed nights sleep on the first night in a hotel. No such problems here though, the head hit the pillow and out into the land of nod until the following morning. Full marks here for the curtains as well. Not a chink of light through them to the point where you didn't know whether it was light or dark outside. The hotel is listed as new, which it is but a more accurate description would be unfinished. In our room a table and chairs was very obviously missing with a light hanging in space over nothing in particular and any room service meals would have been eaten on the bed. The restaurant and bar appear to be still under construction with meals needing to be taken in the adjoining leagues club. Breakfast is currently served in what is intended in the long term to be a meeting room with hot breakfasts being cooked elsewhere in the building and arriving in the room by trolley. On delivery t the table they were lukewarm at best with the standards varying over our 3 day stay. In time it will be a pleasant place to stay, the pool will certainly be an asset in the summer but at the moment it's all still a bit hit and miss.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill B Thank you for taking the time to review your stay with us and sharing your experience with your fellow travelers. It is wonderful to hear that you enjoyed your stay with us and that your wife enjoyed a restful nights sleep. It can be hard finding comfort in a new bed so a lot of care and emphasis was put into ensuring that this was just right. The hotel forms part of the West Tamworth League Club precinct as part of a multi million dollar development. As you saw during your stay with us, the development will include the addition of a large conference and function center in the future. As the food and beverage outlets within the club are refurbished, the experience will be more seamless with guests and club patrons enjoying a range of modern facilities. We look forward to welcoming you back and reading your updates as the development progresses. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 10/06/2017
« Comfortable and convenient »

The hotel was comfortable and clean.The staff were very friendly and helpful. Very convenient position in regards to eating n the attached leagues club. The only negative is that the car is exposed to the elements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear janetmU4129IF Thank you for taking the time to review your stay with us at Mercure Tamworth. It is wonderful to hear that you enjoyed your stay. I am pleased to advise that plans are in place to have covered parking available later in the year. We look forward to welcoming you back and thank you again for your comments. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
davidtG5560FT Family - 07/06/2017
« large rooms »

the were very staff helpful the room was large ,the bath room was large also. the rooms are brand new , clean and well appointed with a very comfortable bed and bedding. The breakfast was enjoyable with the hot meals cooked to order which is a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear davidtG5560FT Thank you for taking the time to review your stay with us at Mercure Tamworth. It is wonderful to hear that you enjoyed your stay with us and more so to hear that your experience in our recently opened breakfast room was satisfactory. We look forward to welcoming you back when you next have the opportunity to visit Tamworth. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 02/06/2017
« Great spot »

Very nice new motel. All staff were helpful and very friendly. The rooms had the most comfortable beds in large spacious rooms. Very affordable for the quality of rooms and fittings. Bathroom was huge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear christinejI8083NL Thank you for your comments regarding your stay with us at Mercure Tamworth. It is a pleasure to hear that you enjoyed your room and service experience. We look forward to welcoming you when you next stay with us. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
107annmareej Business - 27/05/2017
« Fabulous, clean and delightful staff »

This is the 4th time I've stayed at this new hotel in Tamworth for business. The staff have always been delightful, the rooms are fresh and clean. Will definitely be back for my next travels to Tamworth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 107annmareej It is always a pleasure to hear that our return guests continue to enjoy their experience. We truly enjoy getting to know our guests both new and returning, which makes the experience for our team and guests alike so positive. The team are continually innovating new ways to improve and enhance whilst maintaining the comfort level that our regular guests have been enjoying so far. We look forward to seeing you again soon! Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Business - 01/05/2017
« Tempting in Tamworth »

The new Mecure in Tamworth is in a convenient location, has friendly helpful staff, excellent facilities, clean well appointed rooms and is of the quality you expect form the Accor brand. The fact it is off the highways ensures that it is quiet ensuring a great nights sleep. Also being next to the Wests club allows you to eat and charge back to your room without the need to get in the car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear esi452 Thank you for taking the time to provide comments regarding your experience with us at Mercure Tamworth. It is wonderful to receive your feedback, we agree that the location nestled just out of town is wonderfully quiet and relaxing. We look forward to welcoming you again when you next visit Tamworth. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 20/04/2017
« Great Accommodation and Service »

The Mercure provided fantastic service, amenities, value for money and a great proximity to all that Tamworth has to offer. The access to Wests Diggers was an absolute bonus! We loved the size of the room and the bathroom was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison C Thank you so much for such wonderful comments! It is always a pleasure to receive positive feedback and I am pleased to hear that you enjoyed the location and your customer service experience. We look forward to welcoming you back when you next return to Tamworth. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 15/04/2017
« Brand new - and everything is right »

A quick overnight stay while travelling. Excellent room facilities - even the shower was high enough for me (I am 1.84m an most hotel showers are too low to stand under). The corridor looks a bit institutional - long, grey and straight with no wall decorations, but I hope that will be fixed as they complete the fitout. The hotel has an arrangement (and a direct walkway conection) to the Wests Leagues club next door. Don't bother - slow service, tasteless food and stingy drinks. Details on my review of that establishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear samedlj Thank you for providing feedback regarding your stay with us at Mercure Tamworth. It is a pleasure to hear that you enjoyed your stay and found the facilities and room fitout suitable to your requirements. Your feedback regarding your experience with the club has been forwarded to the relevant managers who truly value the feedback of our guests. We look forward to welcoming you in the future and hearing your further feedback regarding improvements made. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Couples - 14/04/2017
« Trip to Tamworth »

Great place to stay for a short trip to Tamworth. Staff are very friendly and happy to help with recommendations and getting around. Still under construction when we stayed here but didn't interrupt our trip at all. Looking forward to staying again in the future when complete!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SallyAlyset Thank you for sharing your experience of Mercure Tamworth with your fellow travelers. It is wonderful to hear that you enjoyed your stay and that works to our conference center and alfresco dining areas did not impact you, it has been a great test on the soundproofing of rooms and I am pleased to say that your comments are often reflected by other travelers. We look forward to welcoming you back and hearing your further feedback as the complex progresses. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Business - 19/03/2017
« wonderful staff, wonderful stay »

Lovely, new facility with wonderful, helpful staff. I wouldn't stay anywhere else in Tamworth, Beautiful smelling candle and calming atmosphere. Rooms are fresh and new with lovely white linens. Beautiful pool which I'm still yet to get to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear michellewA5928RS Thank you for taking the time to provide feedback regarding your stay with us at Mercure Tamworth. It is wonderful to hear that you enjoyed your experience, the team are passionate about ensuring that guests enjoy their experience and I am sure will be pleased at your comments. We look forward to welcoming you back when you next visit Tamworth and hope that you can free some space in your schedule to enjoy the beautiful pool area! Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Hugh M Family - 03/03/2017
« Overnight »

This is a new Hotel & what a surprise,the rooms were enormous, the lady on the front desk was wonderful, very helpful & thorough, didn't get flustered when dealing with a customer who was on the phone who was trying to change a booking for January when the hotel was booked out, she was so calm. The hotel is attached to the West Leagues Club, there is a walkway from the hotel to the club which has a lovely restaurant & you can charge-back to the hotel. No passing traffic so very quiet, handy to the city. Rooms are well fitted out, cater for people with disabilities in the bathroom which are big.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh M Thank you for taking the time to provide comments regarding your stay with us at Mercure Tamworth, it is wonderful to receive your 5 star review! Our team are genuinely interested in engaging with our guests and in assisting to find a solution where required, it is wonderful to hear your comments regarding this experience. The internal access to West Tamworth League Club has certainly received wonderful comments and I am pleased to hear that this was of benefit during your stay. We look forward to welcoming you back when you next visit Tamworth. Kind Regards Rebecca Russell Hotel Manager Mercure Tamworth

TripAdvisor review
Business - 20/02/2017
« A great place to stay »

I stayed for two weeks and could not fault the staff, service or the breakfasts. Everything is modern & clean with the hotel having only opened last Xmas. The airconditioned walkway into the Wests club was a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 964lancet Thank you for taking the time to review your stay with us at Mercure Tamworth. It is a pleasure to receive your comments and to hear that you enjoyed your service experience and the hotel facilities. We look forward to welcoming you back when you next visit Tamworth. Kind Regards Rebecca Russell Hotel Manager

TripAdvisor review
Business - 09/02/2017
« Business Trip »

New hotel in Tamworth and will stay at the hotel again on my next visit. Comfortable bed, spacious room, easy access to restaurant and bar. Great pool and outdoor area and plenty of parking available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ant570 Thank you for taking the time to review your stay with us, it is a pleasure to hear that you enjoyed the hotel and facilities. We look forward to welcoming you back during your next visit either work or pleasure. Kind Regards Rebecca Russell Hotel Manager

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