Hotel - Santa Teresa Hotel RJ - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Santa Teresa Hotel RJ - MGallery by Sofitel

Rua Almirante Alexandrino 660 
20241260  RIO DE JANEIRO
BRAZIL

279 reviews
TripAdvisor Rating Based on 279 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.Suite measuring 431 sq. ft. (40 m²), desk, King Size Bed, bathroom with shower or bathtub, covered balcony. Amenities, hair dryer, minibar, safe, bathrobe, complimentary slippers and two free bottles of imported water at check-in.

  • 44 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Santa Teresa Hotel RJ - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 279 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 08/06/2017
« Tranquility in Rio »

Beautifully decorated hotel and rooms. The swimming pool área was fantastic - with sun most of the day (in mid-Winter). Very cool bar and excellent restaurant. Noise from streets and dogs barking early morning interrupted our sleep a little - but not very serious. I suggest requesting hotel to arrange transportation (taxi) - Uber not reliable for this location. Spa treatments are very high quality, although the location is below the restaurant and so a lot of thumping and chair moving noises from above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome, We very much appreciate your comments regarding your stay at the Hotel Santa Teresa Rio MGallery by Sofitel. We are glad to read that our decoration, swimming pool, bar and restaurant have please you. We are sorry about the noises at the Spa. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back again soon. Sincerely, Stephane Menou

TripAdvisor review
B8696RCjamesh Couples - 10/05/2017
« Absolutely beautiful and unique hotel »

The hotel is beautifully set in an old mansion property, very tranquil compared with the tourist heavy beach areas in Rio. Great restaurants and bars nearby. Try Mineiro (ie someone from the state of Minas Gerais) for the best feijoada you'll ever have. The hotel actually has a great (and surprisingly reasonably priced )restaurant. The cocktail bar there is super cool at sunset. Service all round excellent. Right up there with best hotels in Rio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. We very much appreciate your comments regarding your stay at our hotel. We are happy to know that you liked our location, restaurant, bar and that you could find here a quiet place to relax. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Menou

TripAdvisor review
P5830LKdianac Couples - 30/04/2017
« Disappointed »

Considering how much my partner and I paid to stay here we were very disappointed with the service. The area was swarmed with mosquitos and the hotel was dead as a result. Staff seemed reluctant to answer our concerns regarding the Zika virus. We booked an appointment with the spa to find out the steam and sauna were out of service. There was only a thin sheet serving as a divider in the spa so during the entire couples massage we heard loud workers shouting right by us. Breakfast was also not included. It's too bad because the property is nice but there is not much to do within walking distance and it's not the safest of neighbourhoods in Rio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P5830LKdianac, Thank you for taking the time to tell us about your experience at the Hotel Santa Teresa Rio MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to give to our guests better instructions about the zika virus and about the noise near our SPA. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephane Menou

TripAdvisor review
Family - 15/12/2016
« Too bad »

Beginning of December 2016 we have visited above mentioned hotel again for the 4th time. It is an wonderful placed hotel. However, this year there was an dramatically decrease in all items visible. It was very loud, Service droped down significantly and reception personal has had severe problems in English conversation. The bar announed in the Website was never availible on three consecutive days. Fortunately dinner and breakfast have continoued to be excellent. Hopefully new owners will increase Hotel Level again to 5 stars, that it deserves definitely not at the Moment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We are really sorry to hear that service did not meet your expectations. Be sure that we will pass the information to all the team. We hope to see you again so we can have an opportunity to change your opinion regarding our hotel. Best Regards,

TripAdvisor review
Couples - 06/12/2016
« great view, great restaurant, but standard of rooms is a bit poor »

we experienced a great service, great food, great views over rio, but in our room was mildew in the toilet, the glas panels of the shower sections were missing. the room could have some new paint and there was quite a lot of dust on the lamp shades. also the toilet did not have any ventilation or aircon to refresh the air in there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Fiorentinaf378, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. We are really sorry to hear that the room did not meet your expectations. Be sure that we will pass the information to all the team. We hope to see you again so we can have an opportunity to change your opinion regarding our hotel. Best Regards,

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