Hotel - Santa Teresa Hotel RJ - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Santa Teresa Hotel RJ - MGallery by Sofitel

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4.5/5 390 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.Suite measuring 431 sq. ft. (40 m²), desk, King Size Bed, bathroom with shower or bathtub, covered balcony. Amenities, hair dryer, minibar, safe, bathrobe, complimentary slippers and two free bottles of imported water at check-in.

  • 44 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 797 reviews

Our guest reviews for Santa Teresa Hotel RJ - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 390 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Charlie B. Couples - 17/04/2018
« Beautiful hotel »

The hotel was beautiful! Thought the service was a little slow The lady at reception said she would find us a restaurant to eat when we arrived and didn’t. The restaurant food we had on our last dinner was not good and we couldn’t mention it to staff as no one could understand us and then the staff asked us for a cash tip. No menus by the pool or we may have ordered a few.l more cocktails and food. Other than that amazing location and decor. Would still highly recommend the hotel! And many of the staff were very helpful.

AccorHotels certified review
Anonymous Couples - 07/04/2018
« Nice setting but missing a few vital touches to make it excellent. »

Very nice location and setting. Staff courteous. Airport pick-up service very good. Disappointed that no acknowledgment of our honeymoon even though it was mentioned on booking and correspondence. Room was missing a few basic amenities, especially in bathroom area (eg facial tissues, basic bathroom accessories). Bizarre that hairdryer provided did not plug into sockets in room.

AccorHotels certified review
Trevor H. Couples - 06/04/2018
« An enjoyable experience »

Two enjoyable nights. The hotel is delightfull and full of old world charm exceptionally clean and well maintained. The staff we met were friendly helpful and professional.

AccorHotels certified review
Bxd Solo - 31/03/2018
« Beautiful property, with some flaws... »

This is my second stay at this hotel. The property itself is dreamlike it's so beautiful. I doubt I will return though. The location is simply too far out of the way for me. I've actually, on more than one occasion, had taxi and Uber drivers simply refuse to drive there because the roads are so treacherous. It's an extremely bumpy zigzag brick road up a mountain...one driver told me the area itself was dangerous...I'm not sure if I believe him. The rooms a charming...a sort of old coffee plantation, tropical vibe. The bathrooms are great too - you could fit 4 people in the shower. The air conditioning is a bit iffy...if you want a super chilled room, you're likely to be disappointed. Also, the main common areas of the hotel are NOT air conditioned, so during summer it can be extremely hot. That said, the pool area is simply stunning with views overlooking the city and ocean. The manager I met, a woman, was extremely polite and helpful; you can tell she takes her job very seriously. She is by far the most competent of the group, though. The rest of the team could you use an upgrade. With the exception of the man working the bar by the pool, I was consistently greeted with a sort of blank stare when trying to interact with the hotel staff. This isn't the A team I'm used to in Rio. They need to send some of these people over to the Sofitel Ipanema for some training on world-class customer service. If nothing else, simply smiling would go a long way.

AccorHotels certified review
Adeline Couples - 27/03/2018
« Superb property. Inconsistency in the service »

Second stay in the property. Beautiful place, inside and outside. Good set up in the room for our dog (but we were not informed upfront about the additional daily cost). Good food in the Terese. Inconsistency in the service. First breakfast really good. Second breakfast: eggs clearly overcooked, missing items in the bread baskets. Sometimes waiting time really long at the swimming pool. In my first visit, I booked 2 SPA treatments but was not informed that the SPA was under refurbishment. They changed now the process and inform the customers which is good.

AccorHotels certified review
Diana Couples - 27/03/2018
« Very good accommodation, difficult flexibility with times »

It was my wedding night and this usually means that the couple is going to the hotel after the celebration (late at night). The check-in time offered in this special package (wedding night) is earlier (which it doesn't make sense unless the bride is going for the bride's day) and the check-out time is the same as for the other guests. It should be the opposite. What it is important is to have a late check-out for this occasion. When we arrived at the hotel, at 3:40 am, we got a room upgrade, but we still had to leave at 12pm... The other details of my stay were as expected, with a very good service and accommodation.

AccorHotels certified review
Ricardo C. Business - 15/03/2018
« One of the best hotels in Rio »

It was an incredible experience. The staff is very nice, thoughtful and welcoming. The place is comfortable and has mane amenities at your disposal. The whole area is nice and clean. Wonderful view, very nice food... basically, fantastic!

AccorHotels certified review
Alex S. Couples - 12/03/2018
« Hidden gem in Rio »

Great reception/concierge service by Natalie, who made us (my fiancee and myself) feel warmly welcomed. The room was really comfy and we could see the Christ from our window. I missed a Smart TV only. Vitor Hugo at the pool bar was friendly and his Venezziano's were the best. Needless to mention how nice it was at the pool and the jacuzzi... Breakfast was a dream, so was lunch. Staff had great knowledge about the dishes. Hands up for Alexsander, Aroldo, Batista and Patricia. The cherry of the cake was the massage from Lucas and Paola. We'll definetely come back and recommend it.

AccorHotels certified review
Michael S. Families - 05/03/2018
« Could have been better »

Staff made a real effort to help us enjoy our stay and the hotel is beautiful. However, there was a lot of noise from our hotel room each morning: problems with the a/c made noise, construction below us made noise, even staff walking the hallways made noise. This hardly made for a relaxing stay. A few other notes: front desk did not have immodium or stomach medicine. This should be on hand for guests; the pool staff was extremely slow.

AccorHotels certified review
Stephen Couples - 21/02/2018
« Great! »

The hotel, location, staff, service, facilities, were lovely.

AccorHotels certified review
Robert T. Couples - 20/02/2018
« Extremely comfortable and friendly -a home away from home »

Excellent Hotel and fabulously helpful front desk staff-they were amazing!

AccorHotels certified review
Regan Couples - 18/02/2018
« Rio for Carnival. »

Our first time in Rio, we came for Carnival. Santa Teresa was perfect for us. It's central location put us near everything we wanted to do, and it's beautiful, calm atmosphere was the perfect place to rejuvinate between adventures. The staff was friendly and helpful, and the room comfortable, with a balcony view out over the city.

AccorHotels certified review
Lya K. Business - 12/02/2018
« great experience, but one very unfortunate issue ... »

I come frequently to Brazil (every 4 months for business) and I love your hotel very much for the pure beauty and aesthetic of the grounds. I would plan to stay here every time I am in Rio, if it wasn't for one very terrible detail... Why is there depictions of SLAVERY everywhere in the hotel? I noticed it on my sheets, the slavery scene... Then again in the room I got a massage: one depiction of a SLAVE SHIP and another of a SLAVE MARKET... ! Then again I started paying attention, and noticed in the lobby more "artwork" depicting slavery... What is the point of this? Completely bad taste. This is not a history museum. It's a hotel. Do you think in Poland the hotels have pictures of gas chambers with Jews in them? No. This is completely racist and disgusting, the entire massage all I could think about were the two atrocities on the wall depicting a shameful period in Brazil and the world's history. There is a very fine line between where art becomes unnecessarily grotesque and unnecessary and I think your hotel crosses the line. Completely. I could never return to a place that so proudly displays these atrocities.

AccorHotels certified review
Mariana M. Solo - 10/02/2018

I only enjoyed the Spa day and swimming pool.

AccorHotels certified review
Darren C. Couples - 24/01/2018
« Fantastic. The staff made our time in Rio a joy, nothing was too difficult. »

Overall, great. The staff helped us organise trips to the Christ the Redeemer and the Sugarloaf. They also assisted with restaurant recommendations which were all great. I also has a spa treatment which was very relaxing.

AccorHotels certified review
Courtney P. Friends - 22/01/2018
« Beautiful property and amenities, top notch and friendly service, amazing food. »

Comfortable, relaxing, fun, and delicious. I can't wait to visit again.

AccorHotels certified review
Mark Couples - 21/01/2018
« Amazing hotel and area in Rio »

Great area, lovely hotel, 3 lovely nights relaxing and seeing the sights.

AccorHotels certified review
Alicja Couples - 11/01/2018
« Amazing team »

You really have assembled a great team. Every person, from reception to cleaners to every member for the restaurant staff was progressional, friendly and welcoming.

AccorHotels certified review
Simon A. Couples - 07/01/2018
« Bad service »

The hotel is nice and well located with an excellent view and good facilities. However the service is extremely poor. I wonder why it is rated as a 5 star hotel. The service is that of a 3 star hotel. Service agents don't know anything about Rio and are not at all helpful.

AccorHotels certified review
B. Couples - 06/01/2018
« Fabulous »

The hotel is wonderful and the staff very helpful. We enjoyed a great dinner in the hotel's restaurant as also fine cocktails in the bar.

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