Hotel - Santa Teresa Hotel RJ - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Santa Teresa Hotel RJ - MGallery by Sofitel

Rua Almirante Alexandrino 660 
20241260  RIO DE JANEIRO
BRAZIL

281 reviews
TripAdvisor Rating Based on 281 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.Suite measuring 431 sq. ft. (40 m²), desk, King Size Bed, bathroom with shower or bathtub, covered balcony. Amenities, hair dryer, minibar, safe, bathrobe, complimentary slippers and two free bottles of imported water at check-in.

  • 44 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 450 reviews

Our guest reviews for Santa Teresa Hotel RJ - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Pedro Couples - 15/08/2017
« Unforgettable. »

The staff of the hotel was absolutely incredible in helping me with everything i needed to propose my girlfriend. Vinicius, Sabina, Nathalie and Cidimar, just to name a few members of the staff, were very kind and helful. Also, the dinner in Térèze and the breakfast served in the bed were amazing, not only the taste, but also the presentation of the dishes.

AccorHotels certified review
Amna A. Solo - 07/08/2017
« Good »

I was given a smaller room than expected. The normal rooms are bigger than the suites, and on my first day my room smelled very bad I couldn't fall asleep.

AccorHotels certified review
Anonymous Business - 31/07/2017

unique and I hope be back soon

AccorHotels certified review
Eduardo N. Couples - 28/06/2017
« Incrivel »

Incrivel

AccorHotels certified review
Thiago F. Couples - 18/06/2017
« Disappointing »

At first, the hotel already reveals its discret charm through its bucolic arquitecture and local handcrafts. But from a second moment to the end of the experience some problems took place: - at the poolside bar: I ordered a Gin Tonic at R$32 (menu) but the bill showed R$45. Grosse mistake for which the employees apologyzed and prompted corrected. Apparently the menu was not uodated to the "system price"; - checkin took 20 minutes. Very innefficient despite the undeniable welcoming smile from the attendant; - I could hear water moving through the water pipes at our room, room number 5. Very uncomfortable and incompatible to the room price; - Descasados's Bar noise: we were tired from our trip so we went to bed at 10pm. But by no means could we sleep. Descasados club song were playing so loud I'd say it was playing inside room number 5. We called the receptionist who told us that she would ask for a volume lowering but it was kind of "normal" for them to play until 12am or 12:30am (she said both limit times in 2 minutes of interphone conversation, so I am still confused on what was the limit time); - some gardeners were cutting coconut tree enormous leaves on the Saturday morning while many guests were having a sun bath on the pool side. Couldn't they cut those leaves like on Monday or Tuesday when they shall be fewer people to bother? - Individual breakfast at R$80 per person. Seriously? After all those issues? We passed. The issues all together gave us the sensation that it was an overpriced experience. I don't regret the experience because I was curious about this hotel but shall I confess that I don't plan to go back. Hope to contribute to the hotel improvement after reporting all this.

AccorHotels certified review
Anonymous Business - 09/06/2017
« Perfect service »

As with every company, people are what makes it great. Your staff at this location were amazing. They were extremely pleasant, always smiling, eager to help and in many times knew I would need something before I did.

TripAdvisor review
Couples - 08/06/2017
« Tranquility in Rio »

Beautifully decorated hotel and rooms. The swimming pool área was fantastic - with sun most of the day (in mid-Winter). Very cool bar and excellent restaurant. Noise from streets and dogs barking early morning interrupted our sleep a little - but not very serious. I suggest requesting hotel to arrange transportation (taxi) - Uber not reliable for this location. Spa treatments are very high quality, although the location is below the restaurant and so a lot of thumping and chair moving noises from above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome, We very much appreciate your comments regarding your stay at the Hotel Santa Teresa Rio MGallery by Sofitel. We are glad to read that our decoration, swimming pool, bar and restaurant have please you. We are sorry about the noises at the Spa. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back again soon. Sincerely, Stephane Menou

AccorHotels certified review
Marlier Business - 31/05/2017
« Outstanding experience in Rio »

I am far to be a fan of Accor... that brand was blacklisted for the poverty of the experience it has consistently delivered in the last years each time I had to stop buy Even recently in Rome our dining experience there for my wife B.day was poor: poor food poor wine, non existant service Santa Teresa has nothing in common with that: - outstanding service at all levels - delicious and varied food and great wine list - truly romantic place I fully recommend this place, unconditionally and both for conventions/seminars or family/romantic stay

AccorHotels certified review
Mariana V. Z. Business - 30/05/2017
« A very good experience »

It was a great experience staying at the hotel. The staff, the restaurant, the bar, the pool, everything was excellent.

AccorHotels certified review
Anonymous Business - 29/05/2017
« Fantastisch »

Perfect ambiance, good service, beautiful product, very kind and helpful staff

AccorHotels certified review
Anonymous Couples - 20/05/2017
« refined. quiet. wonderful. »

we had a great stay with you - it was our wedding weekend and while we did not celebrate in the hotel, the staff treated us like we did. the service and our stay at the hotel made our weekend even more wonderful, thanks a lot.

AccorHotels certified review
Antony S. Couples - 17/05/2017
« Mr »

Excellent stay !. Great staff, great service and great restaurant. The hotel was beautifully presented and was pleasure to stay in. I would definitely stay there again when in Rio !

AccorHotels certified review
Jose A. P. Couples - 15/05/2017
« A lovely and cozy experience »

Everything went well. Starting with the check-in. I chose a room-package that included a L'Occitane Spa massage and the experience was fantastic. The dinner excellent and the breakfast also superb. I may confess that it was "difficult"to leave the breakfast. The only "confusion" was due to a minor miscommunication between the hotel (front desk?) and the restaurant Therese. My reservation included a dinner for two but the menu was restricted. No one told me that at the restaurant and we chose from the menu. I was informed about it just at the check-out but as I explained the situation, the front desk promptly reimbursed the amount charged in my credit card. The whole hotel crew was extremely helpful and polite.

AccorHotels certified review
Rogerio B. Couples - 15/05/2017
« charming, conforting, great service ! »

perfect experience !!! very good taste in the interior design, confort, great service !

AccorHotels certified review
Jose F. A. Couples - 12/05/2017
« Comfortable room. Very quiet and plesent stay. Wonderful and delicious breakfast! »

My intention was to have a night and a morning of relax with my wife without having to leave the city where we live. Target as achieved!

TripAdvisor review
B8696RCjamesh Couples - 10/05/2017
« Absolutely beautiful and unique hotel »

The hotel is beautifully set in an old mansion property, very tranquil compared with the tourist heavy beach areas in Rio. Great restaurants and bars nearby. Try Mineiro (ie someone from the state of Minas Gerais) for the best feijoada you'll ever have. The hotel actually has a great (and surprisingly reasonably priced )restaurant. The cocktail bar there is super cool at sunset. Service all round excellent. Right up there with best hotels in Rio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. We very much appreciate your comments regarding your stay at our hotel. We are happy to know that you liked our location, restaurant, bar and that you could find here a quiet place to relax. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Menou

AccorHotels certified review
Anonymous Couples - 06/05/2017

Had a death in family and had to cancel stay at hotel. No refund provided. Not normal circumstances so would have expected partial refund.

AccorHotels certified review
Anonymous Couples - 05/05/2017

People was fantastic. Reception and everyone else really kind

AccorHotels certified review
Anonymous Couples - 05/05/2017

Wonderful experience! ALL the staff members were so helpful and couldn't do enough for us to make our stay as easy as possible. The restaurant staff were extremely attentive and we loved the service at breakfast (perhaps because it was relatively quiet at the hotel) - this beats all hotels where breakfast is usually buffet style. Dinner was also outstanding - our compliments to the chef! We were travelling on our honeymoon & were really touched to find a complementary bottle of sparkling wine in the room upon arrival - a very nice touch indeed!

AccorHotels certified review
Anonymous Couples - 04/05/2017

It was a quiet and relaxing stay.

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