Hotel - Santa Teresa Hotel RJ - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Santa Teresa Hotel RJ - MGallery by Sofitel

4.5/5 423 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO TOM JOBIM (Paying)
    • SANTOS DUMONT (Paying)
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.Suite measuring 431 sq. ft. (40 m²), desk, King Size Bed, bathroom with shower or bathtub, covered balcony. Amenities, hair dryer, minibar, safe, bathrobe, complimentary slippers and two free bottles of imported water at check-in.

  • 44 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 903 reviews

Our guest reviews for Santa Teresa Hotel RJ - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 423 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jj A. Couples - 15/07/2018 AccorHotels certified review
« Magnifique »

We were cared for personally, made to feel special, and the property is truly a magical oasis in the centre of a metropolis.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« One of our all time favorite hotels. »

Beautiful, romantic getaway in the heart of charming Santa Theresa.

C. Friends - 09/07/2018 AccorHotels certified review
« A different side of Rio »

The hotel offers a great escape from the traditional perspective of Rio. I loved the charming hisotircal element to the hotel, the great staff and service and spectacular food at the Restaurant.

Luciana Couples - 09/07/2018 AccorHotels certified review
« Muito bom, mas esperava mais pelo preço. »

I expected more in terms of comfort and amenities in the bedroom. By the reservation time, the staff mentioned a bathtub, and there wasn't any upon my arrival. The breakfast was good, but far away from the best I've had. There was a film shooting in the hotel on the day I checked in. Nothing was done in terms of minimizing the impact of so many people walking around while we were trying to relax.

Anonymous Couples - 30/06/2018 AccorHotels certified review
« Excellent service! »

The hotel is lovely but I particularly wanted to provide feedback on the service. The young woman who was in reception in the evenings on 25-26 June was especially helpful. My partner had a problem with his iPad connecting to WiFi and she put a lot of effort into resolving the problem.

Gabriel P. Couples - 26/06/2018 AccorHotels certified review
« Excellent staff »

Excellent service offered by the staff. Spa packages has reasonable price and massages are awesome and are given by good quality professionals (regular spa area is under refurbishment and all services are being delivered in one of the rooms, but is very well prepared and comfortable). The main reason to score 8 is because all beverage is quite expensive, although some of the drinks at the bar are quite good. Restaurant is quite expensive as well for an "ok" food. Same price as many other good restaurants in city, that offered much better food. Room is very clean, has a very good size (superior room - entrance level) and has a high quality bedding. Would stay again with my wife in near future.

Arnold C. Business - 20/06/2018 AccorHotels certified review
« Very Good! »

In the night of my stay, in the closer neighbourhood was having a shooting and this let me worry for over night.

Liliane Couples - 22/05/2018 AccorHotels certified review
« Nice & Cozy »

We loved our experience, great breakfast, lovely staff and amazing environment.

Anonymous Couples - 17/05/2018 AccorHotels certified review
« Boho Chic Relaxation »

Santa Teresa offers something that has gotten very rare in travelling. The hustle and bustle of a wold city while being quietly tucked away in old Rio. In a place where you feel more like a neighbour thank a tourist. If you stay more than two nights the locals start to recognise you and have a chat with you when you pass. It is the place to stay in this marvellous city.

Melina Couples - 11/05/2018 AccorHotels certified review
« Very pleasant »

Very relaxing

Jose F. V. Couples - 08/05/2018 AccorHotels certified review
« I and my wife agreed to say it was the best hotel experience in Rio. »

Really great experience in all aspects of our staying at Santa Teresa Hotel. Very kind staff, every detail clearly very well care, the room we got simply perfect, attonished landscape of the city, restaurants and bars with excellent services and brilliant menu. Breakfast is a chapter a part, delicious buffet with an warm ambiance. We were pampered naturally by the staff. We loved it!

Linda Friends - 06/05/2018 AccorHotels certified review
« Beautiful relaxing ambience »

Relaxing surrounds, beautifully furnished. Friendly attentative staff. Gorgeous Bar & restaurant. Clean and earthy luxe rooms. A 5 star hotel without the fuss. Would love to return one day.

Max Families - 26/04/2018 AccorHotels certified review
« Nice hotel with very limited service and bad management »

Very long and complicated check-in process Room wasn't cleaned, no beds made etc. after our first night. Instead we were woken in the morning by someone who needed to drop towels (don't know why at 10am?). After our stay I received a weird looking mail all in Portuguese which I was first told is my bill and only later that this is already paid. As said, nice hotel but pretty bad management and staff!

Erik Couples - 25/04/2018 AccorHotels certified review
« perfect »

very good personal service, excellent restaurant with very extensive breakfast spacious beautiful rooms good location in quiet area the best hotel in Rio? .. we think so

Philippa W. Couples - 23/04/2018 AccorHotels certified review
« Wonderful tranquil escape. »

Excellent staff. Delicious breakfast.

Camila D. Couples - 23/04/2018 AccorHotels certified review
« A real place to just relax »

Staying at the hotel for only one end and week was wonderful. We were treated very well, everything was very well done, very carefully involved. On the plus side, if you were to make a single criticism it would be late check-in which is late while check-out is early.

Charlie B. Couples - 17/04/2018 AccorHotels certified review
« Beautiful hotel »

The hotel was beautiful! Thought the service was a little slow The lady at reception said she would find us a restaurant to eat when we arrived and didn’t. The restaurant food we had on our last dinner was not good and we couldn’t mention it to staff as no one could understand us and then the staff asked us for a cash tip. No menus by the pool or we may have ordered a few.l more cocktails and food. Other than that amazing location and decor. Would still highly recommend the hotel! And many of the staff were very helpful.

Anonymous Couples - 07/04/2018 AccorHotels certified review
« Nice setting but missing a few vital touches to make it excellent. »

Very nice location and setting. Staff courteous. Airport pick-up service very good. Disappointed that no acknowledgment of our honeymoon even though it was mentioned on booking and correspondence. Room was missing a few basic amenities, especially in bathroom area (eg facial tissues, basic bathroom accessories). Bizarre that hairdryer provided did not plug into sockets in room.

Trevor H. Couples - 06/04/2018 AccorHotels certified review
« An enjoyable experience »

Two enjoyable nights. The hotel is delightfull and full of old world charm exceptionally clean and well maintained. The staff we met were friendly helpful and professional.

Bxd Solo - 31/03/2018 AccorHotels certified review
« Beautiful property, with some flaws... »

This is my second stay at this hotel. The property itself is dreamlike it's so beautiful. I doubt I will return though. The location is simply too far out of the way for me. I've actually, on more than one occasion, had taxi and Uber drivers simply refuse to drive there because the roads are so treacherous. It's an extremely bumpy zigzag brick road up a mountain...one driver told me the area itself was dangerous...I'm not sure if I believe him. The rooms a charming...a sort of old coffee plantation, tropical vibe. The bathrooms are great too - you could fit 4 people in the shower. The air conditioning is a bit iffy...if you want a super chilled room, you're likely to be disappointed. Also, the main common areas of the hotel are NOT air conditioned, so during summer it can be extremely hot. That said, the pool area is simply stunning with views overlooking the city and ocean. The manager I met, a woman, was extremely polite and helpful; you can tell she takes her job very seriously. She is by far the most competent of the group, though. The rest of the team could you use an upgrade. With the exception of the man working the bar by the pool, I was consistently greeted with a sort of blank stare when trying to interact with the hotel staff. This isn't the A team I'm used to in Rio. They need to send some of these people over to the Sofitel Ipanema for some training on world-class customer service. If nothing else, simply smiling would go a long way.

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