Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

4.5/5 272 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 205 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,383 reviews

Our guest reviews for Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 272 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mohammad M. A. H. Friends - 03/12/2018 AccorHotels certified review
« Fantastic experience »

I would like to thank you so much for the good welcoming even the accommodation and service provided was excellent as well as the quality and cleanliness of the rooms and hotel facilities. Special thanks for your team, where they were treated very well. I didn’t feel that I was far from my family. I will be sure to return to your hotel especially because of this wonderful work team (Jeanne, Elvira, Ellen, Desiana, Shinta, Nandang).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Member, We very much appreciate your comments with an almost perfect score regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. Especially for our team which may become the role model for the other team members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . We missed you already! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Ayat H. Families - 03/12/2018 AccorHotels certified review
« Homy and good pleasure for culinary travel »

Delicious food, sweet-scented in all area, near night culinary spots

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Putri Z. Solo - 03/12/2018 AccorHotels certified review
« i love staying at Mercure Cikini Jakarta »

I'm coming alone on night, They give me room near lift, breakfast choice was great, for sure i will coming back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. PZ, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Noor R. Z. Business - 03/12/2018 AccorHotels certified review
« Great »

Nice and great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Member, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

S. Families - 01/12/2018 AccorHotels certified review
« Great short visit »

We love the room, Clean and comfy. Quick response from Housekeeping team when we asked for more water and towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Friends - 30/11/2018 AccorHotels certified review
« Excellent »

Lokasi strategis, nice hotel, friendly all the staff, all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Eci, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Families - 30/11/2018 AccorHotels certified review
« Very good »

Nice stay here, all good, nice location, friendly all staff, breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Chris Solo - 30/11/2018 AccorHotels certified review
« Good Service »

Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Member, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Maretha L. Business - 30/11/2018 AccorHotels certified review
« Good Place in Jakarta »

Stay with good condition hotel in Central Jakarta Area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Wan Business - 28/11/2018 AccorHotels certified review
« Short Business Trip »

Clean hotel and friendly staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAN MAHADI W., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Or do not hesitate to contact me directly and it will be my pleasure to help you design your next journey with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Cakra B. Business - 28/11/2018 AccorHotels certified review
« Great Experience »

Very good service from all hotel staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Eriska R. Business - 27/11/2018 AccorHotels certified review
« Satisfy »

Feeling home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Or do not hesitate to contact me directly and it will be my pleasure to help you design your next journey with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Linda W. Business - 26/11/2018 AccorHotels certified review
« Good stay and responsive staffs »

First the room has cigerrete smell. Then the front desk personal quick response and set us up in another room on the 8th floor. My mom also likes the coffee maker provided, but the 1st ine had problem and the houskeeping changed it for us. The food at the lobby is ok...but the service made it very nice.... delivered our eggs from the egg station (unseen of in other 4star hotels). But the TV connection with cable needs to be fixed, as the screen is fuzzy. Also the pool light should be ON by sensor, not manually. As we were there till over 6pm, and pitch dark with no lighting at all. So overall it was a great stay, not due to the building, but due the the good HRM they have.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA W., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Eva F. Families - 26/11/2018 AccorHotels certified review
« amazing experience »

Actually this is one of preferred hotel in my office, I'm using it when my family visiting me, and it was amazing experience for me, the breakfast so tasty and delicious, the room so comfort, and the facility (swimming pool at the roof top was great). The staff are very friendly, the check in process so fast and while waiting they served a welcome drink. will come another time and stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Ika C. Couples - 26/11/2018 AccorHotels certified review
« Room was small compare to other 4* Accor group »

Check in check out was fast Room was clean and bright Got the room in the middle of the building, no noise from street and train. Breakfast was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Savina Families - 26/11/2018 AccorHotels certified review

I had a pleasant stay here. The staffs were very friendly&helpful. They always share their warm greetings. The breakfast was good, they served lots of freshly baked croissants! Haha. Strategic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Sari Families - 25/11/2018 AccorHotels certified review
« Comfortable to stay »

I stayed with my family at #622 and I think same service and everything with my previous stay. Food is good with variety and so far the staff really humble especially at front office. The swimming pool is our place for relax with my kids. The view so nice to monas in the evening. Really we will come back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Baskara Families - 24/11/2018 AccorHotels certified review
« Splendid »

The room was nice and clean, friendly staff and great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Mostefa B. Business - 22/11/2018 AccorHotels certified review
« Satisfying »

I decided to make Mercure Cikini Jakarta, my home in the future. Special mention to friendly personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Alice C. Business - 22/11/2018 AccorHotels certified review
« great security check and service. »

The check-in counter checked very prudently before the check-in, which is good. The policies that no one can go to others' rooms or even floors is also a very trustworthy security policy (though I guess other guests could still use the staircases to get to other floors ...?). The services and attitudes were all very satisfactory. The only one thing would probably be the gym. The exercise facilities were moved out to the bar on the rooftop while the original gym space was used as a meeting room, which could discourage those who want to exercise (it's kind of weird running in a bar anyway.) I would say either just remove the gym and make it a permanent meeting room, or keep it as a gym and maybe add a bit more facilities? It could work either way. But it was indeed a pleasant experience overall!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Or do not hesitate to contact me directly and it will be my pleasure to help you design your next journey with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

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