Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

4.5/5 290 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 197 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,567 reviews

Our guest reviews for Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 290 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 12/02/2019 AccorHotels certified review
« Good stay »

Was good stay as usual. Only some input to be considered: 1. Need some renovation especially related to toilet condition (water drainage area). 2. Pillow set seems need renewal as it's become too thin now

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Members, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Accor Elite Members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you again for sharing your experience Pak Miming, and we hope your next visit will be more pleasant than the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Zaihar Business - 10/02/2019 AccorHotels certified review
« One of the best hotels I've stayed in! »

I had a pleasant 5D4N stay in the hotel! Service was excellent! Only one very minor issue is that the bathroom door can't be fully closed due to a hinge problem. I'm staying by myself so it's ok but maybe not for those who needs privacy when there's company. Overall I give it a 9.5/10! Thank you to the staffs and manager for making this stay a comfortable one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Dr. A. M. Couples - 10/02/2019 AccorHotels certified review
« Superb hotel »

I had great stay. The hotel deserves 5 stars in term of cleanliness, services and professional staff. In my future visits to Jakarta I would definitely have Mercure as my first choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Ali M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Stephen N. Business - 06/02/2019 AccorHotels certified review
« Good experience. »

All very pleasant. Very kind and willing staff. Would have been nice to have an english language paper (Jakarta Post) available in the newspaper rack in lobby/lounge area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Accor Elite Members. However, regarding the Jakarta Post or any other Newspaper will not be provided during any public holiday, since coincidentally it is a Chinese New Year. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Viranti Business - 06/02/2019 AccorHotels certified review
« Happy »

Comfortable, homey, clean, and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGGARI V., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Jeremy Business - 05/02/2019 AccorHotels certified review
« Great Stay »

Clean room, great shower and breakfast, smooth check in/out experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Business - 04/02/2019 AccorHotels certified review
« Friendly staff, but not that well-trained »

I had to ask for soap and shampoo, which I found odd. This should be automatically refilled by the room service staff. In terms of the breakfast menu, this could cater a bit more to Western people's taste. We like plain yoghurt with granola or corn flakes. Your portions of yoghurt are extremely small and contain a lot of sugar. I would also really appreciate non-cut fruit, such as bananas, because the cut fruit may be contaminated by your water, which we cannot drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. However, we do apologize for any inconvenience matters which caused during your stay. We have taken some necessary actions to rectify the issue and occurence in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Nesty P. Business - 01/02/2019 AccorHotels certified review
« Wonderful place to stay »

Clean and cozy room. Good food. Wonderful rooftop pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nesty, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Lazuardi Solo - 31/01/2019 AccorHotels certified review
« Amazing poolbar »

Stay here for spending my free time, all the staff is very friendly and the breakfast is delicious. Reception giving very warmed welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENGAH, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Business - 31/01/2019 AccorHotels certified review
« Great service! »

My experience was great, just like last time when I was there in August. The service and food are amazing. However, I was hoping to have a nice day at the pool, but you were reconstructing the lounge. I understand that this is unusual and not part of the Mercure experience. I hope to see the new lounge next time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Renaldo E. Friends - 31/01/2019 AccorHotels certified review
« Wondering why the poolbar is amazing »

I realy like the room,clean and spacious. The breakfast is delicious. Thankyou so much for the amazing memorable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renaldo, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Rein. Solo - 31/01/2019 AccorHotels certified review
« Will be back »

All is great during stay, room is clean, friendly staff and great location near to shopping center and another attraction

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rein, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Ferdi Business - 31/01/2019 AccorHotels certified review
« Beyond expectation »

during my stay in Mercure Jakarta Cikini, the staff was taking care of me very well. every staff are eagerly to serve me and delivering a great hospitality especially the front desk and guest relation staff ! Can not wait to we back there. definitely recommend this hotel to my colleague

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ferdi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Agnes Solo - 31/01/2019 AccorHotels certified review
« Wonderful stay in Mercure Jakarta Cikini »

Every staff greet and welcoming me very warmly. The staff is very helpful and explain all facilities in hotel clearly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Cilla Families - 31/01/2019 AccorHotels certified review
« Best value 4 star Hotel in all of Jakarta »

Clean and modern hotel, good quality, good breakfast, close to all spot in the city center which is perfect for business and family visit and also Best pool in the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Priscilla,, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Monica Business - 31/01/2019 AccorHotels certified review
« Excellent! »

Staff friendly, breakfast so delicious, room clean, definitely will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONICA, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Endang Business - 30/01/2019 AccorHotels certified review
« What a lovely stay »

A heart warm welcome upon my arrival. Quick and easy check in process. Fresh welcome drink. Comfy room with nice bed, especially there is JBL Bluetooth speakers. Good variant of breakfast with local touch. Easy access to every where. What a good recommended place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Member, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Rein Solo - 29/01/2019 AccorHotels certified review
« Memorable stay and a very strategic location »

Superbly amazing for the rooftopbar, all staff friendly especially Front office and restaurant. good job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

Rafika Business - 29/01/2019 AccorHotels certified review

Your staff is very helpfull and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Marko J. Business - 28/01/2019 AccorHotels certified review
« Good hotel »

Overall my stay in this hotel was pleasant. The staff was extremely friendly, the room was clean, and the breakfast was fine. There were two minor negative things: the TV lacked 'sharpness', and I could hear a train passing by in the early morning hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCO J., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. We do apologize for any inconvenience matters which caused during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

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