Mercure Jakarta Cikini 4 stars

TripAdvisor rating 4.5/5 338 reviews
Mercure Jakarta Cikini
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+ 22 Services
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Room 1

Number of guests
Children's age
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  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 5 modern meeting rooms with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66
Menteng - Jakarta Pusat
10330
jakarta
indonesia

Tel: +62213926600

Fax: (+62)21/3926800

Contact email

Check-in from 14h00

Check out up to 12h00

  • DAMRI :   STASIUN GAMBIR

  • By plane

    SOEKARNO HATTA At 34km / 21.13 miles - Shuttle paying

  • By train

    CIKINI STATION At 0.6km / 0.37 miles

  • By train

    GAMBIR At 4km / 2.49 miles

  • By train

    GAMBIR STATION At 3.9km / 2.42 miles

GPS :-6.194204, 106.839144

Our accommodations

Superior Room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Room

  • Max. number of persons: 3
  • Area: From 27
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Suite

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

DE'KAFE RESTAURANT

Type of cuisine: International

The restaurant offers a wide variety of international and local culinary options.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DE' LANGIT POOL BAR

Photo non contractuelle / Strictly non binding

Refresh yourself and indulge in our selection of light snacks, coffee and tea at the Pool bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DE' SANTAI LOUNGE

Photo non contractuelle / Strictly non binding

The bar is located in the hotel lobby and serves a wide variety of cocktails and snacks throughout the day. The perfect place to unwind after a hectic day in Jakarta.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 68

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,062 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

338 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great room and friendly welcome at reception.

Customer review rating 4.4/5

Ian C. Business - 05/08/2019 AccorHotels review

Stayed on business. Room was great and all the staff were very friendly and helpful. Only confusion was one entrance was closed and my driver missed the turn.

Dear Mr. IAN C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Awesome room, breakfast and staff

Customer review rating 4.4/5

Uwais I. Z. Couples - 31/07/2019 AccorHotels review

The staffs were so friendly, they did welcome us since we arrived at the hotel. The room was expected with affordable price. Since we booked in privilege room, in fact we didn't know what kind of benefit that we'll get, until check in process the reception informed us in detail. We do love with the benefit, "daily special breakfast menu", we can request what kind of food to be served for breakfast and it made me feels like at home and we had late check out until 4 pm free of charge for sureee U^ェ^U , the breakfast menu was great and tasty of course. The room was in good condition as well. check in & check out process was fast. i'm coming back to this hotel again for my next staycation, for sure.

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Superbe!!

Customer review rating 4.4/5

Muhammad M. Business - 31/07/2019 AccorHotels review

Great service, nice room & great taste of Indonesian breakfast

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Beyond expectation

Customer review rating 4.4/5

Anggraeni Couples - 31/07/2019 AccorHotels review

Thanks for the service during my stay. Attention to all staff that assist me with kind service. So lovely.

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Nice hotel

Customer review rating 4.4/5

Anonymous Friends - 31/07/2019 AccorHotels review

Breakfast good, room clean, friendly all staff, nice view from rooftop, location strategic

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Repeater guest!!!

Customer review rating 4.4/5

Rein Solo - 31/07/2019 AccorHotels review

Fast check in, a very warmed welcome and sincere, nice room as always, clean, the food also delicious. Reccomend hotel.

Dear DENGAH, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

My stay at Mercure Cikini 3-4 July

Customer review rating 4.4/5

Kl C. Business - 31/07/2019 AccorHotels review

Good, very professional and hospitalble as always.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Feeling at Home

Customer review rating 4.4/5

Putri Couples - 31/07/2019 AccorHotels review

Thank you for good service during my stay. Ill be back to stay gain.

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Best place for staycation in Jakarta

Customer review rating 4.4/5

Anonymous Families - 30/07/2019 AccorHotels review

Friendly staffs, clean and comfort room, many selection of breakfast menu, great facilities, suitable hotel for business and leisure.

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Great Experience

Customer review rating 4.4/5

Mike N. Solo - 30/07/2019 AccorHotels review

All went well

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager
Customer review rating 4.4/5

Atin Couples - 30/07/2019 AccorHotels review

I like the service, the friends are very friendly and the rooms are very clean

Dear Valued GUEST, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

nice hotel in the center city

Customer review rating 4.4/5

Aswati Business - 29/07/2019 AccorHotels review

I stay at mercure hotel cikini for two nights. it was very good experience, surrounded by many restaurants. Swimming pool on the top of the hotel. the breakfast are very good. at the end of July 2019 there was construction in front of the hotel, may be the construction for pedestrian, it was difficult to find parking space.

Dear Ms. ASWATI M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

generally feel ok, except no asking for changing the smoking room

Customer review rating 4.4/5

Bruce X. Business - 29/07/2019 AccorHotels review

it is good service ,next time will also live there

Dear Mr. JUNYONG X., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We missed you already! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Clean and great rooftop pool but still waiting on money back

Customer review rating 4.4/5

Steve Couples - 27/07/2019 AccorHotels review

Enjoyed my stay at the hotel, the room was clean and spacious plus the rooftop pool was great and quiet when we visited. The breakfast buffet was nice too with plenty of options. Outside there were quite a lot of roadworks which made me dislike the immediate area but the room was quiet enough. My main negative was being charged 500,000 IDR when checking in incase I used room service rather than just charging me if I ordered something. Since I never ordered anything I am now out of pocket for ten days and counting while I wait on this charge being reversed, as such I doubt I would ever stay here again.

Dear STEVEN F., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Related with your specific issue, we did a card verifying with your Credit Card (we didn’t charged or debit any of your amount). But again we do really apologies for you inconvenience. We will proceed to our Merchant, in order to release the amount mentioned immediately, once we did it we will let you know further more. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Hotel staff and services

Customer review rating 4.4/5

S. Business - 26/07/2019 AccorHotels review

The hotel staff is very friendly and always find a solution to any issue we as guest thinks is a problem . My stay was outstanding and mostly enjoyable. The services provides were all with a fantastic smile..

Dear Erwin S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Elite Member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Poor

Customer review rating 4.4/5

Anonymous Business - 26/07/2019 AccorHotels review

Rooms were not clean. Breakfast was not suitable although expressed my lactose intolerance in advance, dirty dishes

Dear Mr. YOSEF R., Thank you for your time to share your stay experience post you stay for a few days in Mercure Jakarta Cikini recently. Regarding your feedback, I am sure our team has made a pre arrival courtesy with you to make your stay more convenience and it is including the lactose intolerance that has been shared into our team member and we have prepared it for you. However, do you mind to share the details of your poor comments into fo… since we found you didn't filled up the experience any problem(s) during your stay or report any issue to our team. We are very concern for any guest feedback which we need to improve and to be rectified in the future. This is very important for us to always evaluate our service quality. Once again, thank you for your concern. We look forward for your kind response and hope we still may be given an opportunity to welcoming you back and serve you better in the near future. Mercurely yours, Nandang Permana Front Office Manager

good location

Customer review rating 4.4/5

Heriadi Families - 25/07/2019 AccorHotels review

Great breakfast, nice helping staffs.

Dear Heriadi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good

Customer review rating 4.4/5

H. Business - 25/07/2019 AccorHotels review

Good staff and room facilities, but i think the restaurant a bit crowded for seat and table arrangement.

Dear H., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

nice

Customer review rating 4.4/5

Pramesemara Solo - 23/07/2019 AccorHotels review

nice one

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Good

Customer review rating 4.4/5

Febri Business - 23/07/2019 AccorHotels review

Thats Amazing Experience, food, service, pool, averall its good. thanks and I hope your quality hotels can be better in the next time

Dear Mr. Febri, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lisa P. Sanjoyo General Manager
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