Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

4.5/5 231 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 205 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,951 reviews

Our guest reviews for Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 231 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Devi Families - 12/07/2018 AccorHotels certified review
« Cool Stay in the Heart of Jakarta »

easy access, many culinary destination around the hotel, gorgeous view in the rooftop pool, tasty food and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Ayu P. S. Friends - 12/07/2018 AccorHotels certified review

i've good enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Joko P. Business - 11/07/2018 AccorHotels certified review
« Good »

The Hotel is very Homy and the price is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak J P, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared this to our team. I am sure tis will make good motivation for us to keep maintain the good service to all of our guest. If you don't mind, kindly put your best review as well on Tripadvisor by giving us 5 stars through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

Indri A. Business - 11/07/2018 AccorHotels certified review
« Totally Satisfied »

it was all good from the room, staff, service, etc except 1 thing, I am sorry but the food have not much variances and the taste did not match me. overall it is all good. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Indri A. We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are apologize for the food variances at our restaurant. I will shared this to our Chef and i bealive this will make good motivation for us to improved the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

Laksmi Business - 07/07/2018 AccorHotels certified review
« Nice hotel »

I stayed just one night and everything was doing well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you don't mind, kindly put your best review as well on Tripadvisor by giving us 5 stars through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html. For your kind reference, kindly to always book your room through accorhotels.com or accor apps via your mobile apps to get alot of benefits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Firman Business - 07/07/2018 AccorHotels certified review
« Praying facilities could be better »

food and room are good. but the mushalla could be better, please use AC because is still hot, or you can put it inside the building so it still cool and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercurely yours, Lisa P. Sanjoyo General Manager

Indra K. M. Business - 06/07/2018 AccorHotels certified review
« Comfort bed, nice breakfast »

This the 2nd time I stayed in this hotel, and both times were good. As always, the bed is comfortable and the breakfast was nice. But one glitch at breakfast this time. There was a noodle counter in the corner where we had to cook the noodle by ourselves. When I asked the staff to cook it for me, since I didn't know anything about cooking noodle, she refused to help and ask me to do it by myself. I decided to skip noodle that morning. I keep observing the noodle counter. While I was there about 45 minutes eating my breakfast, only 1 guest who was actually had noodle that morning. What a waste! Why bother providing the noodle corner if almost no one can enjoy it. The F&B manager should reconsider this issue!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr INDRA K M, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. We do apologize for the inconvenience matter caused during your stay. I have taken strong action to the Department Head concern to rectify and avoid this issue occurence in the future. We are ensure you that was not mercure Jakarta Cikini standard. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Rsd Business - 06/07/2018 AccorHotels certified review
« Comfort and satisfied »

Service was good...and the thing that I like most is FOOD, very love every food deserved especially pastry and dessert

Our hotel has responded to the review
Our hotel has responded to the review

Dear RSD, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you don't mind, kindly to put your best review as well on Tripadvisor by giving us 5 stars through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Woen S. Solo - 03/07/2018 AccorHotels certified review
« Excellent! »

Fast Check in and Check out; Clean Room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Woen S. , We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very that you met the expectation with us.I shared your comment to the team. I am sure this will bring good motivation to keep maintain the best service for all of our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

Mochamad A. Couples - 03/07/2018 AccorHotels certified review
« Friendly Staff Hotel »

The host is very friendly to welcome guests. Rooms are clean, warm with simple in indoor design. There is a swimming pool with warm clean water in the rooftop. I felt really relaxing when I swam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Accor Elite Member, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you don't mind, kindly to put your best review as well on the Tripadvisor by giving us 5 stars through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Maulida D. A. Families - 02/07/2018 AccorHotels certified review

Stayed here for 1 night with family, hotel location is quite good, breakfast was very good.Check in was quick and efficient, Staff was very personable. The room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu . M D A, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you don't mind, kindly to put your best review as well on Tripadvisor by giving us 5 stars through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html. Don't forget also to book your future booking through accorhotels.com or by download accor apps through your mobile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

M. N. Business - 01/07/2018 AccorHotels certified review
« Good »

Delicius food. Beautiful view from the roof. Free parking only 1 for a room. Please, should be 2.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Brenda Business - 01/07/2018 AccorHotels certified review
« Two thumbs up »

a great area in central jakarta! love the staff welcoming me when check-in time. feel sooo loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Rein Solo - 01/07/2018 AccorHotels certified review
« Memorable stay »

There is some reason that I felt so much happy staying with this is hotel is because of the staff are very friendly courteouss, the reception staff are having a great skills to make me feel welcome. Other thing is this hotel was having a great location! Room is tidy clean and breakfast was just amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Marlon Solo - 30/06/2018 AccorHotels certified review
« Excellent Hospitality »

Comfy room, good staffs, Nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Don't forget to always use accorhotels.com or through the accor apps to book your room in every Accor hotels properties. If you don't mind, kindly to put your best review as well by giving us 5 stars on Tripadvisor through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Immanuel R. Families - 30/06/2018 AccorHotels certified review

great hotel with low price..thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. IR, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Don't forget to always use accorhotels.com or through the accor apps to book your room in every Accor hotels properties. If you don't mind, kindly to put your best review as well by giving us 5 stars on Tripadvisor through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Malik B. Families - 30/06/2018 AccorHotels certified review
« Perfect! »

As always,stay at mercure jakarta made my stay exceptional experience.. Keep it up..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MB, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Don't forget to always use accorhotels.com or through the accor apps to book your room in every Accor hotels properties. If you don't mind, kindly to put your best review as well by giving us 5 stars on Tripadvisor through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Luiso J. Business - 30/06/2018 AccorHotels certified review
« Good Staff!!!!! »

Feel at home with the staff with warmth welcome during check-in process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. LJ, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Don't forget to always use accorhotels.com or through the accor apps to book your room in every Accor hotels properties. If you don't mind, kindly to put your best review as well by giving us 5 stars on Tripadvisor through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Tomaselli Solo - 30/06/2018 AccorHotels certified review
« Nice and comfortavle »

I appreciate the team ...always available ... Specially helen she is always listening customer... smile and available ... Congratulation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Don't forget to always use accorhotels.com or through the accor apps to book your room in every Accor hotels properties. If you don't mind, kindly to put your best review as well by giving us 5 stars on Tripadvisor through https://www.tripadvisor.co.id/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Anonymous Friends - 30/06/2018 AccorHotels certified review
« Nice »

Location hotel strategic, breakfast good, nice hotel, Front office staff very helpful..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

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