Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

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4.5/5 202 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 205 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,692 reviews

Our guest reviews for Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 202 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Setyowibowo J. Couples - 16/04/2018
« Cozy and relax »

Nice, cozy and modern hotel. Near best place. Not too spacious but functional and relaxing room..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Eko A. Business - 16/04/2018
« Mr »

Good hotel, simple, smart and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Holly P. Business - 15/04/2018
« Staff were extremely helpful and would go out of their way to help ! »

Staff were extremely helpful and would go out of their way to help me even if it wasn’t their job to. One man walked me down the street to the ATM as I didn’t know where it was and also helped me cross the road numerous times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Holly p., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Ira Business - 15/04/2018
« Nice »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Brandon Couples - 15/04/2018
« Exceptional »

The hotel facility was very nice and the staff was outstanding. Everyone from the bell desk, to the front desk and especially the roof top pool / bar personnel were extremely friendly and helpful! Everyone was personable, down to earth, helpful and genuinely friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, however you seemed not satisfied with your membership status. if there is anything you would like to share about your membership or anything we need to improve, kindly please contact us to ea… I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Bruce W. Business - 14/04/2018
« University of Queensland visit »

Fifteen university journalism students and two staff members have enjoyed 10 days stay here at the Mercure Cikini. We are engaged in an International Field Reporting course in conjunction with students and academics at Universitas Indonesia in Depok. Our hosts at the hotel have been more than generous in their help and support for all of us. We could not have asked for more. Our thanks to all the managers and staff of the Mercure Cikini.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Jonathan A. Business - 14/04/2018
« Stay in mercury cikkni »

Room and staffs are great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. However you seemed not satisfied with our breakfast and WiFi quality. if there is anything more detail you want to share of anything for us to improve, feel free to contact us at ea… It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Micha Families - 14/04/2018
« Good times »

It was a very nice stay at mercure jakarta cikini i love the astmosphere in there and the staff also very well trained and professional and that’s included the security etc. the cleanliness are good also the choices of foods at breakfast are very statisfying because there’s a lot of food that not every hotel provide

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Heri S. Business - 14/04/2018
« Great hotel »

Warm service, good breakfast, spacious and clean room, your staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Killer_queen Families - 10/04/2018
« SINYALLL »

SOO BAD SIGNAL

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We encourage you to always report to us incase of any problems happen during your stay at ext. 2424 which is goes directly to our Manager On Duty's mobile phone. We are happy to assist and solve any problems which might made the guest feel inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Robby Families - 09/04/2018
« It was a good stay »

Friendly staf, Nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Customer, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your feedback to the team.I am sure this will make a good motivation to improved the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Polimera S. R. Business - 08/04/2018
« Good »

Check in took a while. Limited options particularly for vegetarians in the breakfast You may like to serve banana, baked beans, boiled vegetables etc during breakfast please

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We already noted your feedback about our servicce.I will shared to our Chef and our Front Office Manager. i am sure this will make good motivation to improved again the quality of service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Iwan T. Business - 08/04/2018
« clean hotel at the right price »

fast check-in, but wrong type of room : requested smoking, but prepared for non smoking, settled by moving to smoking floor, room is clean and provide complete amenities... unfortunately, no time to enjoy evening cocktail / bar / breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Iwan T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. Please accept our sincerely apologize for the unconvinience about the your room. I iwll shared this to our Front Office Manager. I am sure this feedback will make good motivation to improved the quality of service . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Marian F. Business - 08/04/2018
« The staff were so kind, friendly and helpful. The best hotel experience I've had in a very long time. »

The staff at Mercure Cikini noticeably went above and beyond to help me and to make the stay very comfortable and enjoyable. They were kind, friendly and approachable and spoke very good English. I felt at home during my stay and was very satisfied with the service. The facilities were in very good condition and well maintained. There was a pool and a small indoor gymnasium which was enjoyable to use. The buffet breakfast and lunch has an extensive range of foods from both Indonesian, Asian and Western cuisines. While it was a little more expensive than other local restaurant options the quality was good and it was affordable. Thank you Mercure Jakarta Cikini.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest. We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will make good motivation for them to delivery best service to all of our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo general Manager

AccorHotels certified review
Citra Business - 06/04/2018
« satisfied »

In short, all of service are satisfying but for the food are make me boring to stay with a long time with the same menu, I think you should have another menu everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very sorry about the food varity in our restaurant.I will shared your feedback with our Chef. i bealive this will make a good motivation to improve the quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Rachdian Families - 04/04/2018
« Satisfied »

Good hotel without problem from check in until check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.RACHDIAN C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team.I am sure this will make good motivation to maintain the service and to imrproved the quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Adi S. M. Families - 04/04/2018
« nice hotel »

Nice hotel. We did have a great time during our stay at Mercure cikini. I am personally very impressed with the attitude of the staff at the hotel. The breakfast menu is good with variety of dishes. The room is clean and big enough. The WiFi is awesome. And my daughter very happy when she was given a teddybear doll.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will bring more motivation for them to maintain the good level of service to the guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Anonymous Families - 02/04/2018
« Not bad »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer. however, we still see your inconvenience by the score that you have give to us. if there is anything you want to share more about your experience, kindly please send us email to Ea… Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Ririn Families - 02/04/2018

Good place and good ambiance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Samuel J. M. Business - 29/03/2018
« Guests are Prince and Princes »

I feel satisfied in staying at this hotel. Sorry to say that you have to check the water installation regularly. My experience when I want to take a shower I did not find warm water. I had reported to receptionist but until I finish my breakfast I did not get this warmly water. Anyhow, your food is very delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

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