Hotel - Mercure Jakarta Cikini
Mercure Hotel Mercure Hotel

Mercure Jakarta Cikini

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4.5/5 218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 205 rooms
  • 168 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,885 reviews

Our guest reviews for Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 218 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Mrs S. Couples - 17/06/2018
« Mrs »

Nice friendly hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Princess Families - 17/06/2018
« excelent »

Good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Wisudana Y. Families - 16/06/2018
« Good »

Good... but need more to be better..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Karissa S. Families - 14/06/2018
« Love this hotel »

Enjoy n have fun with family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Tania Business - 14/06/2018
« great! »

Nice interior, good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Ikhsan A. Friends - 14/06/2018
« great experience »

like the vibes good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Ra Couples - 12/06/2018
« Good »

Little disappointed because saat saya pergi keluar, saya meletakan tanda bahwa please clean my room.. but after back to hotel my room belum juga di rapihkan☹️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Rudy Families - 11/06/2018
« Good enaugh for accommodation »

I've planned to wake up late, while I got noisy sound from staff-handy talky which has enough disturbing sound, so I failed to enjoy my late sleep (it's on 12pm). Actually I've managed to late check out and pay for additional late check out at 4pm (useless). Sahur meals is OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Rudy P., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. Please accepted our sincerely apologize for the noise from HT. I will shared your comment to our team. I am sure this will make good motivation for us to improved the quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo general Manager

AccorHotels certified review
Budi D. Families - 09/06/2018
« Nice and clean room at a great location. »

An enjoyable and pleasant stay. Friendly staff and excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will make good motivation for us to improved the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Aleik Business - 09/06/2018
« Cozy place to stay »

Mostly i like its strategic place but also Enjoy the food and its daily menu..great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will make good motivation for us to improved the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Laras O. Business - 08/06/2018
« great experience in mercure hotel »

Thank u mercure hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will make good motivation for us to improved the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Ghaz Couples - 06/06/2018
« Quick, friendly and no fuss »

Checking in was a breeze, staffs are always accomodating and friendly, fuss free, hassle free and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Muhammad Ghazali Bin A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will be good motivation to keep maintain the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Melnie S. Families - 04/06/2018
« Very satisfied »

We stay for 1 night, the room was clean and nice. Our kids also enjoyed the facility like swimming and fitness in the evening time. The service was great..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Melnie S. We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. we are very happy that you met the expectation with us.I will shared your comment to the team. i am sure this will bring good motivation for us to keep maintain the quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Agung S. P. P. Friends - 04/06/2018
« Nice stay »

Nice hotel in busy jakarta... and the important things is the great service from the hotel. Actually my reservation on may 26 2018, but on that date my mother was hospitalized, and i request to change the date... in the 1st place they not allowed but at the end they approved. I really appreciated. Nice room, lovely roof top pool and delicious food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Agung Setia Permana p., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.We hope your mother very well now. I will shared your comment to the team. I am sure this will make good motivation for us to keep maintain the good level of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Yasin W. Business - 02/06/2018
« Great location, but just an OK place to stay »

stay was OK. receptionist was not friendly, but still profesional. I had to call them to show up at the desk for they were busy doing something else. Room was not clean. Spots on linen. TV terribly small. But I love the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Yasin W., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. Please accepted our sincerely apologize for the staff attitude and the cleanlinest of room. I will shared this to our Front Office Manager and Housekeeper.I sure this will make good motivation for us to improved the quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Dinda D. Y. Business - 01/06/2018
« Nice »

I like the service, the room is so clean, smells really good even the bathroom, all foods were tasty, but the price is not really affordable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Dinda , We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We are very happy that you met the expectation with us.I will shared your comment to the team. I am sure this will make good motivation for us to keep maintain quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

AccorHotels certified review
Dedi Solo - 31/05/2018
« Excellent »

Very clean hotel and room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Heni A. Business - 31/05/2018
« Excellent »

Overall the hotel was great,all the staff are nice especially for housekeeping staff very friendly,the service also good and the room was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Lebon Business - 31/05/2018
« Excellent »

Overall the hotel was great, all the staff are nice escpecially for Housekeeping staff very friendly, the service also good and the rooms was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

AccorHotels certified review
Iwan J. Business - 30/05/2018
« so-so »

The price can not said cheap or expensive but the room smell is like cheap hotel. The AC has too long start up time (10-15 minutes) for cooling the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Iwan J. Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are noted your comment regarding the room and AC.I will shared about this to our team.I am sure this will make good motivation for us to improved the quality of our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P Sanjoyo General Manager

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