Novotel London Heathrow Airport T1 T2 and T3 Hotel 4 stars

TripAdvisor rating 4.0/5 368 reviews
Novotel London Heathrow Airport T1 T2 and T3
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+ 18 Services
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Room 1

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Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROWPaying
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Discover the contemporary elegance of Novotel London Heathrow. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from Heathrow airport main terminals.

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road
Heathrow Point West
Heathrow
UB3 5AP
london
united kingdom

Tel: +442089171599

Fax: (+44)2089171588

Contact email

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :   PICCADILLY HEATHROW TERM2 5

  • By plane

    LONDON HEATHROW At 1.29km / 0.8 miles - Shuttle paying

  • By train

    HEATHROW TERM 2 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 2 At 1km / 0 miles

GPS :51.4814, -0.4448

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Multimedia hub

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Multimedia hub

Superior room with 1 double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Multimedia hub

Superior Room with 2 single beds and sofa

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Multimedia hub

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Multimedia hub

Suite with 1 king size bed and sofas

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Multimedia hub

Our restaurants and bars

THE NEST RESTAURANT

Type of cuisine: International

Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE RUNWAY BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our buzzing bar offers the perfect place to relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel In stylist surroundings choose from a wide variety of beers wines and cocktails served by our fun and friendly staff Our buzzing bar offers the perfect place to relax and unwind

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 295

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel London Heathrow Airport T1 T2 and T3

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,394 reviews

tripadvisor

TripAdvisor Rating 4.0/5

368 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Just about okay

TripAdvisor rating 4.0/5

Ian P Business - 18/09/2019 TripAdvisor review

Not a great hotel, but acceptable for an airport. Service and standards are definitely lacking. I had a coffee machine but no milk or sugar and was told I had to go to the lobby to collect if I wanted them!

Very impressedt with hotel.

Customer review rating 4.2/5

Michael L. Families - 17/09/2019 AccorHotels review

We arrived from germany late evening to find the booking was made for nigjt after our arrival. Your staff were able to find a room and arranged an early csll and taxi to catch our flight to australia. Very impressed with hotel and setvice.

Dear Michael l., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great service

Customer review rating 4.2/5

Nosheen S. Families - 17/09/2019 AccorHotels review

Staff were great. Went out of their way to be helpful. Promise the manager was brilliant and greeted us all with a bright smile.

Dear Nosheen S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not to pleased

Customer review rating 4.2/5

Michael Couples - 17/09/2019 AccorHotels review

Not happy with having to pay £16 to park my car overnight, absolute joke to be honest

Dear Michael L., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. Your feedback is really important for us. Unfortunately, Parking is monitor by parking eye. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay but dinner was bad experience

Customer review rating 4.2/5

Steven Business - 17/09/2019 AccorHotels review

As always I had a good stay , did not get my upgrade but that was fine as I had an early check in. But in the evening I had dinner at " the nest " and ordered the Thai chicken curry . As I travel a lot I am used to see different ways of serving a Thai curry but I have never seen a Thai curry that was just some pieces of boneless chicken swimming in a watery soup and just spiced with some cilantro. Absolutely tasteless.

Dear Steven L., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. Let me apologise to you regarding your experience at our restaurant. I will share your experience with my team so we can improve the food quality. Thank you again for sharing your experience, and we will try to improve our service for you r next visit. Sincerely,
Customer review rating 4.2/5

Clive J. Friends - 17/09/2019 AccorHotels review

A pleasant pre flight stay but unfortunately the breakfast was cold

Dear Clive J., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. Your feedback is really important for us. let me apologise to you regarding the cold breakfast. I will pass your feedback to our kitchen team. So they can look into this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall a very convenient location and adequate facilities

Customer review rating 4.2/5

Angela Solo - 16/09/2019 AccorHotels review

Location to Heathrow is very good. Room was good, clean and spacious. Furniture in room was placed in rather awkward situation probably due to shape of room. Staff were friendly and helpful. Restaurant Food choice limited and quality could be better.

Dear Angela A., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.2/5

Adam Business - 16/09/2019 AccorHotels review

Pretty good

Dear Adam N., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.2/5

Anonymous Couples - 16/09/2019 AccorHotels review

Lovely place close to airport helpful staff nice rooms

Dear Ross W., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Some how ok

Customer review rating 4.2/5

E M. Families - 15/09/2019 AccorHotels review

Our room bed was made clear room service, I asked for tea bag at reception she I will send after some time it was Evening but never received, Then morning I went personally collected at reception, I called at 11 pm to inform we are late but we are on the way but no body will pick up calls, Third time one fellow picked call I asked him why no body picked call no answer

So Disappointed with everything.

Customer review rating 4.2/5

Cheryl P. Couples - 14/09/2019 AccorHotels review

Booked room with Loyalty Points. Given a cubby hole room. Booked hotel due to a bag being needed to send to Australia. Rang hotel twice from Sydney to make sure it was possible. Luggage tags were sent to your hotel but lost..apparently. The company arrived to pick up left bag..apparently no one could access it. I'd explained to many staff on arrival what was to happen...but no..nothing. asked for email to state bag picked up...nothing. Food ordinary and quite expensive. Bag finally found and picked up 2/3 days later. Wouldn't use hotel again.

Polite mostly good service

Customer review rating 4.2/5

David Couples - 14/09/2019 AccorHotels review

Arrived by taxi .. no help with cases .. checked in OK .. no clear guidance to find lifts. Room Fine, restaurant service good, food (buffet taken) OK, if a little cool. Departure checkout and connection with prebooked taxi excellent, assisted with cases and personalised cab waiting as requested, staying at LHR this is the key element and was perfect for us.

Great overnight option for early morning flights at Heathrow

Customer review rating 4.2/5

Sharonf Couples - 13/09/2019 AccorHotels review

Overall we had a fabulous stay. We were really only at the hotel for less than 12 hours due to our late evening arrival and early morning departure. I would love to stay again one day for longer as the room was a true delight.... such a comfortable bed and well appointed room - great layout! My only complaint would be ... when we checked in your staff failed to assist us with the door leading out of the reception area to the ground floor rooms. One half of the door was closed and appeared to be locked. It wasn't until we were returning to the reception area early the next morning and one of your team saw us struggling with the door that he came over and pointed out a button that we neededto push. Otherwise your team are wonderful, even those in the food area.

Dear Sharon F., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Service and comfort

Customer review rating 4.2/5

Jack K. Couples - 13/09/2019 AccorHotels review

The staff makes you feel at home with greetings and and good service.

Dear John K., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Keith L. Couples - 13/09/2019 AccorHotels review

On the whole it was fine

Dear Keith L., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely hotel in close proximity to airport

Customer review rating 4.2/5

Lorraine Solo - 12/09/2019 AccorHotels review

I was pleased to be upgraded for the one night I stayed. Restaurant serves good food as well.

Dear Lorraine T., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

dissatisfied with front desk service

Customer review rating 4.2/5

S. M. Couples - 11/09/2019 AccorHotels review

We had a confirmation. At first, couldn't find our reservation. Then sent us to a room that did not have the bed configuration I had requested and was confirmed. Back to reception. Gave us another room - had the bed configuration but was not a superior room. Back to reception. Finally agreed to give us the room we had confirmed but it would take 15 minutes. 30 minutes later we got into the room. We had 3 large suitcases and 2 backpacks which we had to lug to each of the 3 rooms. It took a total of an hour from when we arrived to when we got into our room. Spoke to another USA guest the next morning and she had a similar situation with the same reception person.

Great Hotel - Easy Location

Customer review rating 4.2/5

Deb M. Solo - 11/09/2019 AccorHotels review

After my flight being delayed, I needed to find a hotel close to Heathrow. This is a hotel opened in 2018 and is one to remember. Great appointed rooms and facilities within the whole hotel. Being new it had a great vibe to it overall and have already told a few people about it.

Dear Deborah M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport T1 T2 and T3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed my stay

Customer review rating 4.2/5

Liz D. Business - 11/09/2019 AccorHotels review

Excellent daily room cleaning Very nice food in the restaurant for dinner Friendly staff

stay at sofitel

TripAdvisor rating 4.0/5

catmomVirginia Couples - 11/09/2019 TripAdvisor review

It took us an hour to get into the room we had confirmed - sent us and our 3 huge luggage bags(that we had to manage ourselves) to 3 rooms before we got the room we had reserved. I booked this hotel because we were leaving out of T3. The shuttle to T3 is not free - it was late so we had to take the shuttle for T4-5 to another location to get the shuttle for T3. When we arrived in the UK 2 weeks before we stayed at t he Sofitel at T5 and it was SO nice and much easier to reach T3 - could just walk. The staff was excellent and the rooms much nicer and cleaner.

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