Novotel London Heathrow Airport T1 T2 and T3 Hotel 4 stars

TripAdvisor rating 4.0/5 294 reviews
Novotel London Heathrow Airport T1 T2 and T3
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Hotel extras

  • Located 0.8 miles from London Heathrow Airport with easy transport links to central London

  • Hotel is located within the Heathrow Free Travel Zone (Bus 105, 111, 140, 285 & 423)

  • Served by Hotel Hoppa Bus (Charges Apply) - H9 from Terminals 2 & 3 or H53 from Terminals 4&5

  • Atrium Skypods, Perfect for small meetings or private dining.

  • Business and family corner, inluding library and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROW
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Discover the contemporary elegance of Novotel London Heathrow. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from Heathrow airport main terminals.

Hotel location

Novotel London Heathrow Airport T1 T2 and T3

234 Bath Road
Heathrow Point West
Heathrow
UB3 5AP
london
united kingdom

Tel: +442089171599

Fax: (+44)2089171588

Contact email

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :   PICCADILLY HEATHROW TERM2 5

  • By plane

    LONDON HEATHROW At 1.29km / 0.8 miles - Shuttle paying

  • By train

    HEATHROW TERM 2 At 0km / 0 miles

  • By train

    HEATHROW TERMINAL 2 At 1km / 0 miles

GPS :51.4814, -0.4448

Currently, close to our hotel

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The London Chocolate Show

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Notting Hill Carnival

From 25/08/2019 to 26/08/2019

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Bike ride along the canal in Regent's Park

From 01/01/2018 to 31/12/2019

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Walk in Primrose Hill

From 01/01/2018 to 31/12/2019

At 21 km

Tour of Covent Garden, London

From 01/01/2018 to 31/12/2019

At 23 km

Platform 9 3/4 at King's Cross

From 01/01/2018 to 31/12/2019

At 23 km

White's Club, gentlemen only!

From 01/01/2017 to 31/12/2019

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London Diamond League, athletics

From 20/07/2019 to 21/07/2019

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Prudential RideLondon Festival

From 03/08/2019 to 04/08/2019

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Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior room with 1 double bed and sofa bed

  • Max. number of persons: ‌4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior Room with 2 single beds and sofa

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Suite with 1 king size bed and sofas

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Our restaurants and bars

THE NEST RESTAURANT

Type of cuisine: International

Enjoy a wide range of local and international cuisine, simple yet authetic, in a relaxing setting. Whether you want to eat or simply enjoy a drink, our restaurant has the extra something that you only find at Novotel

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE RUNWAY BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our buzzing bar offers the perfect place to relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel In stylist surroundings choose from a wide variety of beers wines and cocktails served by our fun and friendly staff Our buzzing bar offers the perfect place to relax and unwind

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 295 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel London Heathrow Airport T1 T2 and T3

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,183 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

294 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

OK

Customer review rating 4.2/5

Anonymous Business - 12/07/2019 AccorHotels certified review

Did not get an invoice as promised

Excellent one night stay with kids

Customer review rating 4.2/5

Anonymous Families - 12/07/2019 AccorHotels certified review

Your hotel was very helpful to us and our kids. Our son has food allergies and the chef went out of his way to make something that he could eat. We really appreciated his thoughtful and delicious meal. Thanks again.

Stay at Novotel Heathrow on Bath Road

TripAdvisor rating 4.0/5

Iluvmangopapayaya Couples - 09/07/2019 TripAdvisor review

Nice hotel Great location. Nice rooms. But do not take a shower - this will flood your bathroom and even to the bedroom. The drainage seems to be quite "dodgy". As the British saying goes. I stayed at this hotel on June 6 and then stayed there again pm my way home on June 30. Both times the shower flooded. Same for my husband's room. Told reception of the situation after the first stay. As nice as the rest of the hotel is, I don't think I will rebook at this hotel next year when we pass by London LHR.

Great location and fabulous contemporary decor!

Customer review rating 4.2/5

Cherie Couples - 07/07/2019 AccorHotels certified review

The check in was a little slow and we had to change rooms as the configuration was not as booked. However it was handled very efficiently and the room change was very quick. The room was modern, quite large and extremely quiet. It was well appointed with power points and charger outlets. The staff were very friendly and helpful. I made contact with the Hotel staff before arrival to ascertain how to get from the airport to the Hotel. Their reply was very prompt and extremely helpful. We would certainly book this Hotel again.

Excellent service

Customer review rating 4.2/5

Anonymous Families - 07/07/2019 AccorHotels certified review

We only stayed one night as we used the hotel for parking our car while we were on holiday. Room was excellent and staff were very helpful. Our car was safe and sound on our return.

A great gym, terrific food, plentiful bottled water led to nice visit.

Customer review rating 4.2/5

Anonymous Solo - 07/07/2019 AccorHotels certified review

Room comfortable. Thermostat funky. Quiet. Food delicious. Gym wonderful. Restaurant service excellent. Front desk flawless. Lack of brewed coffee mitigated by Starbucks at Sheraton. Missed newspapers-digital not ideal. Unfinished spaces like interior wall finishes was glaring. Trash litters front parking from drivers staging along the street. Trash strewn on ground fronting Bath.

Terrible

Customer review rating 4.2/5

Michele G. Business - 07/07/2019 AccorHotels certified review

Music from downstairs so loud the bed vibrated

Mr N.

Customer review rating 4.2/5

Craig N. Business - 06/07/2019 AccorHotels certified review

The check in experience was poor, very impersonal - then provided me with the wrong room type. When I returned to advise there was a 15min line of people waiting to check in. When I explained the wrong room it was if I was being awkward! Single bed vs Superior Room with Double bed. No room was immediately available so I had to wait at the bar for 30mins. After a long flight this wasn’t ideal at 22:30 hrs

Mr Naresh P.

Customer review rating 4.2/5

Naresh P. Couples - 06/07/2019 AccorHotels certified review

I was not given keys to my room assistance came and open the doors and said please call them if I want to go out What kind of hotel is it look like the staff has found some lope hole in the system to steal

Basic hotel marred with problems

Customer review rating 4.2/5

Ck Couples - 06/07/2019 AccorHotels certified review

Arrived at the hotel at 21:00. Queue at reception for check-in was all the way to the door. Did not get attended to till 21:25! On checking in only one key card was issued to operate the room lights as there were problems with the keys, receptionists had to escorts all guests to their respective rooms and open using their master keys - pathetic! The walls of the rooms might as well have been cardboard, you could literally hear people next door plugging in chargers to laughing and conversations. The room a/con also transmitted sounds from other rooms. On check out in the morning I asked the invoice to be sent to me by email which receptionists confirmed they would, however this did not happen. It later took several phone calls to the hotel and finally a call to Accor customer services to get it resolved! Overall very poor service at this hotel.

Mrs

Customer review rating 4.2/5

Dunke T. Families - 05/07/2019 AccorHotels certified review

The room was a very good size for a family, but they put us in the room right next to the banquet hall on a Friday night when a wedding was taking place! We needed to check out at 4:00am, so going to sleep before 11 went out the window. Bathrooms were nice and clean but drain was terrible.

Small beds and blocked drainage

Customer review rating 4.2/5

George H. Couples - 05/07/2019 AccorHotels certified review

It was ok. Single beds are for very small people. It was a bed for the night before an early flight.

Service needs improvement

Customer review rating 4.2/5

Partha S. Business - 05/07/2019 AccorHotels certified review

I stayed for 2 nights, 1 day apart (Jul 2nd and 4th) in two different rooms. On both nights, could not sleep properly since the AC runs on a timer and turns off after 150 mins, and I ended up trying to turn it on in the middle of the night. On the first night, woke up twice to turn it on manually. Did not complain as I thought this might be the problem with that particular room. Yesterday (4th), woke up at 3 AM with a warm and stuffy feeling. After I realised the issue, called the reception and one of the attendants came to check. After fumbling with the thermostat, he figured that the AC is put on a Energy saver mode which turns it off after 150 mins. And there seemed to be no way to put it in a normal mode. The most he could do it to increase the time to 180 mins (after that it reverts to 30 mins which is the lower limit). I have stayed in hundreds of hotels (other Novotels also), and never seen this in a hotel where a AC is present. Why am I paying for a AC room if I am going to wake up feeling uncomfortable in the middle of the night ? Seems the hotel management is furtively trying to cut their energy costs at the guest's expense. And even the folks working at the hotel do not seem to be aware that there is an issue with the AC timer. Secondly, I found 2 bottles of water upon checking in on 4th but none on 2nd. Maybe because I am a Silver member, but why was it not there on 2nd. Shows inconsistency of service. On both days, there was no room service menu in the room. I called the reception on 4th and got one sent to the room. Overall hotel is clean and bathroom, shower is good but these shortcomings (especially the AC) spoiled the stay when all you want after a long flight and a hard day was a good nights sleep.

Beautifully designed hotel and very comfortable, quiet room

Customer review rating 4.2/5

Dr H. Solo - 04/07/2019 AccorHotels certified review

I love the interior designs of the lobby, restaurant and rooms. Very gracious service and good food.

Customer review rating 4.2/5

P. Solo - 04/07/2019 AccorHotels certified review

Staff very friendly and helpful. Room was very nice although television position was terrible.

Perfect for stay over when early flights out of Heathrow

Customer review rating 4.2/5

Susan Couples - 03/07/2019 AccorHotels certified review

Was surprisingly quiet. Very comfortable and clean room. Pre-Booked taxi for early next morning at fixed rate.

Nice stay there before my flight home

Customer review rating 4.2/5

F. C. Families - 03/07/2019 AccorHotels certified review

Friendly staff, good location, nice room to rest.

Comfortable and stylish.

Customer review rating 4.2/5

Jake Couples - 03/07/2019 AccorHotels certified review

Nice and comfortable. Helpful staff. Room a little small. Would be happy to stay again.

Excellent customer service

Customer review rating 4.2/5

William S. Couples - 03/07/2019 AccorHotels certified review

Always a pleasure to stay there

East stopover

TripAdvisor rating 4.0/5

Chinny223 Business - 03/07/2019 TripAdvisor review

Easy to get to, quick registration and comfortable surroundings. The room was very clean & comfortable & surprisingly quiet being so close to the runways. The food & drinks were very satisfactory. My only criticism would be the car-park and surrounds were dirty with paper & plastic litter everywhere.

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