ibis Styles Auxerre Nord Hotel 3 stars

TripAdvisor rating 4.0/5 229 reviews
ibis Styles Auxerre Nord
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
Leisure and activities
  • Swimming pool
  • Tennis
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Auxerre Nord

Carrefour De l Europe
89000
auxerre
france

Tel: +33386949494

Fax: (+33)3/86481638

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AUXERRE BRANCHES At 7km / 4 miles

  • By train

    AUXERRE ST GERVAIS At 6km / 3 miles

GPS :47.816448, 3.560459

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: A partir de 16
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Bathroom products
  • Multimedia hub

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

Standard Room with double bed and sofa bed

  • Max. number of persons: 4
  • Area: A partir de 19
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

Standard Family Suite with double bed, 2-person sofa bed and single bed

  • Max. number of persons: 5
  • Area: A partir de 24
  • Wireless internet in your room
  • High speed internet
  • Multimedia hub

Our restaurants and bars

CLAIRIONS CLUB ORIGINAL

Type of cuisine: Regional

Les Clairions Club Original showcases regional cuisine and offers the chance to see and try regional products in the wine cellar

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LES CLAIRIONS

Photo non contractuelle / Strictly non binding

Come and try a glass of wine from our region, either at the bar or on the terrace

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 248

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
ibis Styles Auxerre Nord

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,713 reviews

tripadvisor

TripAdvisor Rating 4.0/5

229 reviews

Never saty here again

Customer review rating 4.2/5

E O. Couples - 15/09/2019 AccorHotels review

Very bad, Staff totally disinterested. Receptionist to busy looking into her computer rather than acknowledging guests. Furniture in room is chipped, bits of ceiling paper hanging/peeling off. Silicone in bathroom is dirty -rusty. Breakfast was terrible. 9.15 am - there was only one table occupied when we went in. Attendant did not acknowledge us. Kept on clearing his tables. Had to set our own table. No fruit, no milk, no jam - had to ask for things to be brought out. Egg boiler did not have enough water in. Egg still raw after 7 minutes. The only friendly person was the Chamber maid. wished us a good day and a good trip.

Fair for overnight stay.

Customer review rating 4.2/5

Anne Couples - 07/09/2019 AccorHotels review

Check in fine. Although 20 centimes to pay for extra tax!. Room small. Outside of door clearly need of painting as very chipped. Only one hand towel and one shower towel for two people. Bed hard. Breakfast was satisfactory but though takenat 8.30am no topping up had been down.Places were laid for only one person. Had to ask for cereal and twice for cold milk. Overall disappointment.

The hotel is tired and in need of attention

Customer review rating 4.2/5

Amber D. Families - 28/08/2019 AccorHotels review

We are amazed that this is an Ibis Styles. It felt more like an Ibis Budget. The rooms were tired and in need of attention (peeling paintwork), skirting boards falling off, door wouldn’t open (actually dangerous) and staff were either absent or unhelpful. When the alarm of the neighbouring McDonalds went off at 6am, no one cared or tried to help.

Mrs

Customer review rating 4.2/5

Jo H. Families - 27/08/2019 AccorHotels review

Great staff very friendly and chilled. Lovely pool on a hot evening. Auxerre amazing at night. Dog friendly staff and hotel which was a bonus.

Hôtel honorable

Customer review rating 4.2/5

Aurelie Couples - 26/08/2019 AccorHotels review

Hôtel correct.

Dear AURELIE A., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur

Really, really disappointing - our family were put in a room that you had already identified as a problem room because of a heavy smoker

Customer review rating 4.2/5

Andrea D. Families - 21/08/2019 AccorHotels review

Your staff already knew that a smoker had been in Room 423 and that the room was therefore in a bad state. Because of the stench, it wasn't fit for sleeping in and shouldn't have been occupied until the problem had been addressed, especially by a family with two young children. I understand that people sometimes ignore the non-smoking signs and that this issue can happen accidentally but in this situation, the staff knew as they said so when we were checking out. It's shocking, to be honest.

Dear Customer, Unfortunately, the indelicacy of some can not be attributed to us. When our customers ask us, we strive to respond to their requests. We are sorry for this state of affairs and we apologize instead for the people responsible for these totally exceptional acts. Hoping that you will know how to keep your confidence, Very sincerely to you. Stéphane FAUCHOIS Directeur

Great hotel but previous occupants must have chain-smoked in our room

TripAdvisor rating 4.0/5

AndreaD555 Family - 20/08/2019 TripAdvisor review

This hotel is great and the front-office staff are really helpful. Unfortunately, we realised immediately that a heavy smoker had been in our room before us. It was very late at night, the children were extremely tired and the hotel seemed full so we didn't want to disturb staff to find us another room. We forewarned the front-office staff when checking out only to find that they already knew that the room was in that state before they put us in there as a member of management staff had already registered their concern. That was really disappointing, to be honest, especially as it was obvious that our booking included children. The hotel is non-smoking but some occupants ignore that. So I would strongly advise that you phone ahead and check that the room is definitely smoke-free before you arrive. Obviously, this is also my fault as I should have raised my concern when we entered the room.

Tired looking and poor quality breakfast

Customer review rating 4.2/5

Mr A. S. Families - 14/08/2019 AccorHotels review

Everything looks tired. The room had skirting boards hanging off, pool area had lots of weeds growing out of poorly maintained surrounding area. Only 3 old tired looking plastic sun loungers. Breakfast was terrible- very limited choice. Croissants and pan de chocolate were burnt. Fruit was old and stale-shrivelled skin on apples. Only positive- amazingly comfortable bed.

Short stay with family

Customer review rating 4.2/5

Luc Families - 12/08/2019 AccorHotels review

Short stay on our way during the heat wave. Good location, big rooms, air conditionning not really working

Dear LUC ANTOINE C., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur

A lovely clean hotel but we had trouble with our check in

Customer review rating 4.2/5

Genevieve Families - 28/07/2019 AccorHotels review

We arrived at 4am due to delays with the Euro tunnel so really needed to get to sleep. We were told there were no keys and no reservation. However I had an email confirmation and had checked in online. Also when the attendant checked the system we were booked. He insisted there weren’t any keys or rooms available for a family. We had booked for 4 people but could only have a room with 1 double bed he said.

Dear GENEVIEVE O., Thank you for taking the time to tell us about your experience at the ibis Styles Auxerre Nord. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely, Stéphane FAUCHOIS Directeur

Very nice and clean hotel. A pity we couldn't use the swimming pool because of the hot weather.

Customer review rating 4.2/5

Rafael Couples - 28/07/2019 AccorHotels review

Nice and big room. Bed very comfortable. A good point was that the airco was working right.

Dear RAFAEL H., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur

Mr Wyn E.

Customer review rating 4.2/5

Wyn E. Couples - 24/07/2019 AccorHotels review

Hotel was extremely disappointing. It is way overpriced and should be classified as a budget hotel. We stayed in a Mercure hotel the night before arrival and it was a world apart from this hotel. Management desperately need to get their act in order, both from the icy reception at the Reception desk to the absolutely filthy (and I choose my words carefully) carpet in the dining area, where at breakfast time nobody was available to replenish the empty dishes (even after opening the kitchen door and calling out for someone to come and help. Others did the same but also to no effect)) , and we subsequently had to go to Reception where the lady there came to help - even clearing the blocked orange juice maker! She was not amused when ultimately a young man did appear and she gave him a telling off -wagging her finger at him. The décor desperately needs looking at with big areas of paint missing from some bedroom doors. (Have a look at room 321 door. Big scratches on the lift doors (3rd floor) together with big black mark on the corridor wall. The wheelchair platform at the bottom of the steps at ground floor level (just behind Reception) is a real hazard to guests (one gentleman in front of me tripped over it) and is not meant to be left open and flat on the ground (taking up about half the stair width) as it can be folded up when not in use to prevent it being a hazard. Our bedroom door had been jemmied open at some time or other with the lock receiver absolutely mangled. Don't open your mouth in the pool as dead flies abound -and the occasional dead wasp!! The Tennis courts have weeds 25cm high growing right in the middle of the court (higher at the perimeter) and all the fencing looks as if it could fall down anytime, with a notice that should be read horizontally hanging vertically by one screw! The boules course is completely taken over by weeds -wont be long before it will be a grass court!! Any good points? The evening meal was good value for the price. Would we stay again or recommend it? Definitely not.

Dear WYN E., Thank you for taking the time to tell us about your experience at the ibis Styles Auxerre Nord. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely, Stéphane FAUCHOIS Directeur

correct

Customer review rating 4.2/5

C. Families - 14/07/2019 AccorHotels review

satisfaction

Dear PIERRE C., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur
Customer review rating 4.2/5

Anonymous Families - 11/07/2019 AccorHotels review

Check-in abs check out were easy, the room was disappointing.

Dear AMY W., Thank you for taking the time to tell us about your experience at the ibis Styles Auxerre Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane FAUCHOIS Directeur
Customer review rating 4.2/5

Anonymous Couples - 07/07/2019 AccorHotels review

Satisfactory overnight stopping point. Good food, although there were several other eating outlets within walking distance.

Dear PAUL M., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur

Good experience alround

Customer review rating 4.2/5

John Couples - 29/06/2019 AccorHotels review

Everything was perfect for a restful overnight stay. Clean, cheerful and quiet.

Dear JOHN C., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur

Left and travelled to next available IBIS as quality was not what I would expect from Ibis Styles

Customer review rating 4.2/5

Nigel Families - 24/06/2019 AccorHotels review

Left within 30 mins and travelled to next available IBIS as quality was not what I would expect from Ibis Styles. Dirty, too hot and wifi that would not allow any of my devices to connect. Ibis in Beaune was much nicer.

Dear NIGEL B., Thank you for taking the time to tell us about your experience at the ibis Styles Auxerre Nord. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely, Stéphane FAUCHOIS Directeur

Pleasant overnight stay

Customer review rating 4.2/5

David B. Couples - 20/06/2019 AccorHotels review

Plentiful parking. Friendly helpful welcome by staff. Comfortable, clean, room and bathroom. Very good breakfast included. Tea/coffee facility was very welcome. Good location off the autoroute and also easy access into Auxerre.

Dear DAVID B., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur

Lovely hotel

Customer review rating 4.2/5

Philip C. Couples - 17/06/2019 AccorHotels review

Our stay at this ibis was the best that we have been to.

Dear PHLIP c., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur
Customer review rating 4.2/5

Steve Couples - 15/06/2019 AccorHotels review

One night stop-over on our return to UK. Easy to find, edge of town location. Good, free, garage parking which would fit a multitude of vehicles. Clean, comfortable room, charming receptionists and a good meal in the restaurant. Will use again.

Dear GLYNIS M., We very much appreciate your comments regarding your stay at the ibis Styles Auxerre Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FAUCHOIS Directeur
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