Hotel - Mercure Saint Malo Balmoral
Mercure Hotel Mercure Hotel

Mercure Saint Malo Balmoral

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4.5/5 887 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00 - 23:59
    • Opening hours : Week-end 7:00 - 23:59

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our hotel features 77 spacious and air-conditioned rooms with free WIFI access. We also offer a wide range of family rooms.Our Privilege Rooms have Nespresso coffee machines, an iPhone/iPad docking station and other details providing the best working conditions

  • 77 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,024 reviews

Our guest reviews for Mercure Saint Malo Balmoral

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 887 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Svetlana Couples - 13/10/2017
« Weekend getaway in Bretagne »

Nice spacy room, excellent sleep quality, convenient location, friendly staff, good Mercure-standard breakfast. Overall a positive experience.

AccorHotels certified review
Trevor G. Families - 10/10/2017
« Excellent rooms with quality furniture and comfortable beds »

8 members of the family, ranging from children to more mature adults stayed at the hotel and found that the accommodation was perfect for the occasion. Comfortable, spacious, well equipped rooms with comfortable beds. All members of the family enjoyed the excellent breakfasts, and appreciated the location, including the proximity of restaurants. Staff were courteous, helpful and generally amazing.

AccorHotels certified review
M. S. Couples - 29/09/2017
« Nothing special - not value for cost »

Very dangerous slippery surface in shower - reported to front desk. Also only 2 milk - nothing more at front desk at 21.30 hrs. - ask Jennifer.

AccorHotels certified review
Jose J. Solo - 24/09/2017
« Relaxing overnight stay »

Not much to say but a good short stay, if I had one complaint that would be the breakfast, not enough selection.

AccorHotels certified review
Anonymous Solo - 17/09/2017
« Good but the rooms are becoming way too expensive »

Great staff; wonderful location, quiet room. However, it is becoming so expensive that I will likely use it only when there is a sale or offer on...

AccorHotels certified review
Diane Couples - 15/09/2017

The bedside tables are useless or should I say small shelves and I did find the mattress rather hard , otherwise a pleasant stay .

AccorHotels certified review
Fish Families - 10/09/2017
« Fish »

Clean lovely room excellent location

AccorHotels certified review
Anonymous Couples - 09/09/2017

Clean, comfortable and friendly

AccorHotels certified review
Mark W. Couples - 06/09/2017

the hotel did not offer what I thought was there. this may be due to not reading the internet page correctly or that it did not explain very well. I did not realise I was booking a budget version. mainly no restaurant on site

AccorHotels certified review
Emma Families - 05/09/2017
« Well located and clean spacious room »

We had an excellent experience at this hotel. Just one night before catching the ferry. Very warm welcome and the family suite was perfect for us. Lots of space and great big windows the kids loved looking out of. Only a short walk to the old town. Very helpful receptionists. Parking underneath was a bonus as it meant we didn't get wet in the rain. Will definitely book this hotel again.

AccorHotels certified review
Jane Couples - 05/09/2017
« Great hotel, shame about the bar! »

Room great, good secure parking, handy location for the old town. The bar was extremely poor, we came back to the hotel for a nightcap and my husband was given a glass of undrinkable red wine which tasted and smelt off. My rose was very cheap tasting and not of the quality I had been drinking through out my stay in France. I decided not to drink it and asked for gin & tonic only to find out there wasn't any. My husband returned the red to the bar and asked for whiskey and coke light, he had the last of the whiskey and there was no coke light just Pepsi max! Not a good end to an otherwise lovely evening in St Malo

AccorHotels certified review
Martin Couples - 05/09/2017
« Great room in good site »

Great bed after long drive from the Alps with nice restaurant nearby.

AccorHotels certified review
Zoe (. Families - 03/09/2017
« Miss Zoe S. »

We had a lovely one night stay in this lovely hotel. Comfortable, practical and clean - a god send after 10 days on a campsite! Cozy beds, parking right outside, great bathroom facilities - we couldn't have asked for more.

AccorHotels certified review
Stephen Families - 22/08/2017
« Very good hotel »

Excellent hotel very clean and tidy and very nice staff working there, good WiFi as well, couldn't really find any faults apart from no fridge in the room.

AccorHotels certified review
Mark Families - 15/08/2017
« Great family rooms + breakfast area a little cramped »

As title, lovely sized family room with decent size sofa bed and nice bathroom. Breakfast service area was too cramped for the number of persons, plus many items, plates were running out.

AccorHotels certified review
Jose J. Solo - 13/08/2017
« Good »

Normal, clean

AccorHotels certified review
Anonymous Business - 10/08/2017
« Andrew W. »

Expensive, Small beds and minimum refreshments. Car parking additional which is frustrating!

TripAdvisor review
Family - 09/08/2017
« wonderful weekend away »

Stayed for 2 nights at the Mercure Balmoral. Friendly staff, lovely large, clean room and facilities. Beds were very comfortable. Good selection at breakfast. A beautiful walk along the beach to the intramuros. Hotel is really convenient with bus stops and train station right outside the door. Although in a busy intersection, we found the hotel to be very quiet. Would definitely use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, We very much appreciate your comments regarding your stay at the Mercure Saint Malo Balmoral. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Direction

AccorHotels certified review
David B. Families - 02/08/2017
« Excellent »

Excellent room, service and meals.

AccorHotels certified review
Islay Families - 02/08/2017
« Nice modern spacious hotel. Great location »

Very nice stay. Staff friendly and helpful. Excellent location within walking distance of the old city of St Malo. Great breakfast, fairly good wifi. Highly recommend

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