Hotel - Sofitel Singapore City Centre
Sofitel Hotel Sofitel Hotel

Sofitel Singapore City Centre Hotel

4.5/5 319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Our rooms

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you.Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

  • 223 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Data port in room
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,995 reviews

Our guest reviews for Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 319 reviews
Michael Families - 18/01/2019 AccorHotels certified review
« Fantastic »

We really enjoyed our stay. The hotel was spotless and the staff were so friendly. The bus boys in the lobby were extremely helpful and always made us feel welcome whenever we entered the hotel. They helped us find our way around the MRT stations and made our stay go as smoothly as possible. Excellent service all round.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Michael, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially from the bell services. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Mr.wallop P. Business - 17/01/2019 AccorHotels certified review
« Beautiful hotel in great location »

I was really happy with my stay. The Staff are super helpful and welcoming. The service was outstanding. The room was cleaned daily and on time.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Wallop P., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. We look forward to your next visit in the near future. A bientot! Sofitel Singapore City Centre

Anonymous Business - 17/01/2019 AccorHotels certified review

1. Limited equipment for gym. 2. The sign "For Maintenance" for 1 of the equipment takes long period to repair. 3. Food variety is below expectation for Sofitel hotel class. 4. Was informed by hotel Rachines staff that even juices are served with charges!? 5. TV Sport Channel limited. 6. Meeting Hall HVAC temperature, hot during afternoon session.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Suei Keong C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We regret to know that some aspect of your stay did not meet our usual high standard. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. We very much hope you will return to us again in the future. Best Regards Kelvin Chan Guest Experience Manager

Jed C. Business - 17/01/2019 AccorHotels certified review
« VERY SATISFYING... »

SUPERB SATISFACTION, VERY GOOD SERVICE, EXCELLENT FOOD CHOICES...

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jed C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Susan M. Couples - 16/01/2019 AccorHotels certified review
« Our luxury escape »

From the moment we walked through the door until our departure we were very happy with the way we were received by the friendly staff. We loved the beautiful artworks in the foyer it really set the scene for us.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Susan M., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to note that we looked after you well and that all the aspects of your stay were satisfactory. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. A bientot! Sofitel Singapore City Centre

Christina Families - 16/01/2019 AccorHotels certified review
« Great hotel, new amenities and friendly staff »

Staff was helpful, non intrusive

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Christina Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We appreciate your excellent rating. I am thrilled to read that our commitment to providing an exceptional guest experience resonated throughout your time with us. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Thanh-tu L. Business - 16/01/2019 AccorHotels certified review
« Service »

It was one of the best stay I had for a long time. The staff was exceptional friendly and helpful. The room was comfortable and well furnished.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sir / Ma'am, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Joe L. Couples - 16/01/2019 AccorHotels certified review
« Very nice and courteous »

Staff were great, helpful courteous. Would appreciate if disposable razors were available in room rather than calling housekeeping to send over everyday. Also breakfast selections should have abit more variety. Water cooler in the gym should be able to provide water everytime, because there were few occasions where there were to water available.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Joe L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had an overall great experience and we humbly apologize for any inconvenience during your stay especially with the maintenance of the gym. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Business - 16/01/2019 AccorHotels certified review
« The experience was in general good, with an execellent breakast. »

Experience was good. But bed was not made up, and the room not cleaned the second night. The breakfast was execellent.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had a overall good experience and we apologize for any inconvenience during your stay. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. Best Regards Kelvin Chan Guest Experience Manager

Gabor M. Business - 15/01/2019 AccorHotels certified review
« excellent- loved the art work »

I had a very good experienceThe hotel itself is excellent Staff are helpful In particular I would like to commend Mr Ewan Lim who as duty manager went to a lot of trouble to help with travel arrangements . He was knowledgable , obliging and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Gabor m., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that your stay was perfect and proud of the standard of service Ewan had provided, ensuring every guest enjoys the experience through the entirety of their stay. We very much look forward to welcoming you back on your next visit to Singapore A bientot! Sofitel Singapore City Centre

Costa E. Couples - 15/01/2019 AccorHotels certified review
« Close to perfect »

The service was amazing and very attentive. The buffet breakfast was incredible - free bottomless cappuccinos! The inclusion as members at Club M? on level 6 meant that we enjoyed free dinner and drinks every night. Again, all of the staff were very helpful. We would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Costa E., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that your stay was perfect and proud of the standard of service our team provide, ensuring every guest enjoys the experience through the entirety of their stay. We very much look forward to welcoming you back on your next visit to Singapore A bientot! Sofitel Singapore City Centre

Shao F. L. Solo - 15/01/2019 AccorHotels certified review
« Fantastic experience!! »

I had a great experience at the Sofitel City Center, the staff were helpful and understood my needs. The quality of the amenities were very good. Facilities were maintained well. After I checked out I was having a drink at the bar on level 5. I asked a staff member as i was leaving for a few more serviettes to take with me but was refused. This was very embarrassing for me to be refused serviettes. Other than that the service was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Shao-Fu L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had a overall good experience and we apologize for any inconvenience during your stay. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. Best Regards Kelvin Chan Guest Experience Manager

Se… Business - 15/01/2019 AccorHotels certified review
« Original Room Dirty »

The original room's carpet had NOT been vacuumed for some days. The carpet had on it food crumbs, feathers, and a piece of plastic. The second room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sean T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had a overall good experience and we apologize for any inconvenience during your stay. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. Best Regards Kelvin Chan Guest Experience Manager

Diane Couples - 15/01/2019 AccorHotels certified review
« Exceeded our expectations »

Cannot beat Sofitel City Hotel for location. You don't need to leave the building to hop on the MRT which is the perfect way to travel around Singapore. The hotel lived up to all the reviews I read before selecting this hotel. We upgraded to a one bedroom suit and were extremely happy with the accommodation. If we travel to Singapore again, we would return to Sofitel City Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Diana M., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. We look forward to your next visit in the near future. A bientot! Sofitel Singapore City Centre

Franchesca M. C. Business - 15/01/2019 AccorHotels certified review

I had a wonderful time staying at the Sofitel Singapore City Centre for the entire duration of my business conference in Singapore. Having the Sofitel name, already spells quality in itself. Upon check-in, it was smooth and quick with the front desk staff very attentive to my needs of a non-smoking room. (I forgot to get his name, unfortunately) He also apologized that due to the increase in the number of guests currently checked-in, he could not give me a king-sized bed -- to which, I did not mind at all. But it was cool of him to inform me. He gave me all the information that I needed, and off I went. The room was amazing, to say the least. The books placed around the room for the guests to read and if they wanted, to purchase, was a good detail that I had not experienced anywhere else yet. The tub had a tray for me to put in my drink and a book which I extremely enjoyed after a day of travel and I just wanted to soak and relax. Robes and slippers were very comfy. I was most impressed by your selection of TWG tea bags in the room. I love me some TWG tea. The "sleep well" menu where guests were able to choose from the kind of pillows that they would need for a good night's rest was another detail I was really impressed with. If only I could have just camped out in my room the whole time, I wouldn't have hestated. The food, was by no means, ordinary. I enjoyed everything I had. The breakfast buffet spread was different each morning. Lunch was amazing and healthy. Dinner was a good mix of what Singapore had to offer. The mid-morning and mid-afternoon breaks also served us amazing snacks paired with coffee or tea. The hotel staff, I would have to give a rating of 20 over 10. They were simply very hospitable and friendly, always greeting us, guests with a smile and that eagerness to serve at our pleasure. This, I find, was the MOST IMPORTANT factor that made my stay in Sofitel so enjoyable. All the staff who were on duty on the days of the SLE-BRAVE Investigator's Meeting from 10-12 January, should be commended. Kudos to everyone. You guys seriously blew me away, and I thank you for the hospitality and the more than wonderful experience in staying at Sofitel Singapore City Centre. I can't wait to stay with you again in my future trips.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Franchesca Mae K. C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to learn of your wonderful stay with us. We take pride in providing the best service and are extremely proud to have provided you with such an amazing experience. We hope to be able to welcome you back to the hotel in the near future. A bientot! Sofitel Singapore City Centre

Stuart G. Business - 15/01/2019 AccorHotels certified review
« Divinenesd »

A Seamless service from the begining to the end of our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Stuart g., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Phung V. Families - 15/01/2019 AccorHotels certified review
« We have had a wonderful time staying at the Sofitel Singapore and every respect »

We stayed at the Sofitel Singapore for 5 nights with our family of 5. The only thing that we could comment on was to have interconnecting rooms. The kids stayed in a room across the hall and this worked out fine in the end. We all had a wonderful time at your hotel and particularly enjoyed the beautiful breakfast buffet and pool. I would like to mention that the daily cleaning/turning down lady was very lovely and was always ready to assist and please. Great assistance and attention from Kevin and staff as well!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Phung V., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Sebastian T. Couples - 15/01/2019 AccorHotels certified review
« 5 star experience »

Good. Enjoyed the stay very much. Was surprised to have sourdough bread for breakfast buffet. Sushi rice was too hard to chew. But for the other food choices for morning buffet, it was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sebastian T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

Christopher W. Couples - 15/01/2019 AccorHotels certified review
« Wedding of outstanding proportions »

We had an excellent journey with Sofitel. From day 1 Fern was an amazing ambassador, taking care of us and really looking out for the dates that we needed to handle in order to make the event possible. Her outstanding care and attention to detail made our own preparation work easier. The stay itself was fabulous. We had tonnes of fun and excellent room service throughout. Our requests were always answered and everyone who came only had good things to say. Thanks for hosting our rowdy bunch and I hope Sofitel will grow in customers. We have already jumped on board and so have many of our guests!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Tze Yang Christopher W., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to note that we looked after you well by Fern and that all the aspects of your stay were satisfactory. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. A bientot! Sofitel Singapore City Centre

Dr. S. B. Business - 14/01/2019 AccorHotels certified review
« Splendid Experience with great hospitality »

wonderful but the complete usage of room service wasnt informed on entry to room but on inquiry the staff especially frontdesk were wonderful & cooperative

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sandeepani B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

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