Hotel - Sofitel Singapore City Centre
Sofitel Hotel Sofitel Hotel

Sofitel Singapore City Centre Hotel

4.5/5 285 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Overnight shoe shine
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Our rooms

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you.Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

  • 223 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Data port in room
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,581 reviews

Our guest reviews for Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 285 reviews
Anonymous Couples - 10/11/2018 AccorHotels certified review
« It was good. »

The room was clean and well furnished. Love the twg tea and nespresso coffee machine. When we called the front desk to inform that one of the lights was flickering, they responded promptly and the engineer came up to fix it in a short time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Germain E., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to know that you had a overall good experience and we humbly apologize for pillow type. We have a total of 6 pillows types available and I am sure we will be able to find one that fit you. My team will be pleased to walk you through for your future stay. We look forward to welcoming you again soon. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Yuki O. Couples - 10/11/2018 AccorHotels certified review
« Everything about this hotel realy Excelent »

Location is ver strategic above MRT station and many food in B2 B1 Lvel ( but some close during weekend) because it is office Area I think. Great Service from the hotel and quick response of all. If there is 6 or 7 stars I will put in category 7 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs O., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Bridson R. C. Families - 09/11/2018 AccorHotels certified review
« Excellent! Everything was excellent! »

Totally amazed with everything. I will definitely go back to experience it again.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Business - 09/11/2018 AccorHotels certified review
« Really pleasant »

Nice clean, new hotel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David West J., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to hear that you enjoyed the comfort of our new and clean room. Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. Best Regards Kelvin Chan Guest Experience Manager

Anonymous Couples - 09/11/2018 AccorHotels certified review
« empty »

Service, breakfast, drinks and canapes in the lounge and location were brilliant. Menu was hard to find something we liked and free dinner options was the worst, sorry we took up the offer at all as the night before we chose what we preferred and both dishes were amazing. No power point in bathroom was very annoying as was the hairdryer where you had to hold the button down and the lighting in the bathroom was a nightmare. Spent days getting up and down via lifts when a guest told us we could do through the big glass doors and catch 1 lift all the way to the MRT - wish we knew earlier..

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Lea Beatrice S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We apologize for any inconvenience during your last visit. While we know that the overall of your stay was good, we hope to do better for your next day. We look forward to welcoming you again soon. Best Regards Kelvin Chan Guest Experience Manager

David Couples - 09/11/2018 AccorHotels certified review
« Very satisfied with standard and service »

The overall experience was very pleasing. I appreciated the excellent standard including club room and club facilities. The Dining area 5th floor had a comfortable feel allowing for a relaxed vibe.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David John E., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to hear that you enjoyed the comfort of our Club and Dining area. Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. Best Regards Kelvin Chan Guest Experience Manager

Vicar Families - 09/11/2018 AccorHotels certified review
« Average »

The room size is good. Amenities is standard. There is no guard or at least staff that standby in pool area. Even after 2 hour around there.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Vicar Sidharta L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We regret to know that some aspect of your stay did not meet our usual high standard. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. We very much hope you will return to us again in the future. Best Regards Kelvin Chan Guest Experience Manager

Cc Business - 09/11/2018 AccorHotels certified review
« Hotel location is very convenient »

More choices of food at breakfast would be better. Really appreciate the special tea offered every night.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Tsui Ping Cissy C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We appreciate your excellent rating. I am thrilled to read that our commitment to providing an exceptional guest experience resonated throughout your time with us. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

Pia O. Couples - 09/11/2018 AccorHotels certified review
« Perfect Relaxation »

We really enjoyed our stay at the Singapore City Centre. The facilities were exceptional. Our room was very comfortable with a great bed and pillows. The marble bathroom was gorgeous. The floor to ceiling window afforded a beautiful view of Singapore and there was an armchair and ottoman from which to enjoy the view or read a book. The facilities in the Club Lounge were amazing; both food and drink of very high standards. What made our stay extra special however, was the attentive staff through the hotel and in particular, the manager of the Club Lounge, Nur Rafidah. We were made to feel like long awaited and much welcomed guests! We felt that we were saying good bye to friends when leaving this hotel and we look forward to returning soon.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr & Mrs O., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially from Rafidah. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Robyn M. Friends - 08/11/2018 AccorHotels certified review
« excellent »

From the moment we arrived the service we received was excellent and we also where made to feel important. We were very well looked after in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Robyn M., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. Best Regards Kelvin Chan Guest Experience Manager

Mary L. Couples - 08/11/2018 AccorHotels certified review
« Sofitel excellence »

We enjoyed our stay at Sofitel City immensely. It was more than we expected and the service was First Class. The food was absolutely delicious in Racines restaurant. Huge selection for breakfast. Rooms were spacious and lovely. Good thing about this stay was that we didn't have to pay extra on top of our package for staying Friday Saturday and Sunday because it's more of a business hotel. Close to Chinatown and right next door to train station. Also, hop on hop off bus was a couple of streets away. We had early check in without fuss and our requested late check out of 3:00 pm was appreciated. Would definitely return to this amazing country and hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Maria L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to note that we looked after you well and that all the aspects of your stay were satisfactory. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. Best Regards Kelvin Chan Guest Experience Manager

Merren H. Couples - 08/11/2018 AccorHotels certified review
« Great hotel »

A really nice well located hotel. Good room and location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merren M'Liss H., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Best Regards Kelvin Chan Guest Experience Manager

Sampath Business - 08/11/2018 AccorHotels certified review
« Great place but experience needs improvement »

Hotel has great facilities for a business traveller but staff need customer experience mindset than customer service orientation

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sampath R., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to hear that you enjoyed the comfort of our Facilities. Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. Best Regards Kelvin Chan Guest Experience Manager

W. F. K. Couples - 07/11/2018 AccorHotels certified review
« Good location and excellent services »

Good and enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Fai K. W., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Best Regards Kelvin Chan Guest Experience Manager

David &. L. Couples - 07/11/2018 AccorHotels certified review
« Excellent »

We stayed here for 4 nights on our way home from a Mediterranean cruise and time in Europe. Our room was on the 19th Floor, spacious, well appointed, quiet and indeed very comfortable. Staff are friendly, helpful and at the ready to assist as required. The breakfast provided was excellent with many food choices available. The Hotel is located atop the Tanjong Pagar metro which provided ready access to the many locations we wished to visit. Travel on the metro was highly efficient and proved to be an inexpensive way to get around.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David Leslie S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. We look forward to your next visit in the near future. Best Regards Kelvin Chan Guest Experience Manager

H. T. Solo - 07/11/2018 AccorHotels certified review
« Comfy bed, Warm staff »

A great experience at your hotel once again. Felt very welcomed by your warm and smiley staff...bell boy, check in staff Joshua, house keeping (both the contact staff and housekeeper), during breakfast and while having my welcome drink on the 5th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour H T. Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We appreciate your excellent rating. I am thrilled to read that our commitment to providing an exceptional guest experience resonated throughout your time with us. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

Steve C. Couples - 07/11/2018 AccorHotels certified review
« This Is The Place »

This hotel has been the greatest hotel experience in all my travels. The facilities and rooms, cleanliness, attention to detail and decor is outstanding. There are tasteful eye captivating pieces everywhere that make you feel that you are in the place that is just somewhat special. This is only supported by the extra mile the staff go to make your stay a pleasure. From an early morning check in upon arrival, to personal phone calls for any booking, to the surprise delivery of a birthday cake in the room to Kadan giving every inch of service to you in the breakfast in the beautiful Raccines restaurant - the service was simply amazing. Ewan as a front desk manager running after us to ensure we had everything we need was backed up by every staff member - it is a true collaborative effort here. We would definitely recommend the Club Millesime - with every penny - a fantastic service. We have not booked out yet but couldn't resist writing this review. My only comment is too the hotel management - be careful otherwise your guest will never want to leave your beautiful hotel and your wonderful company. Thank you Steve and Mandy xo

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Stephen Brian C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to note that we looked after you well and that all the aspects of your stay were satisfactory. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. Best Regards Kelvin Chan Guest Experience Manager

Awilda G. Business - 07/11/2018 AccorHotels certified review
« Amazing service and food. »

From the contracting stage with Fern, it was great. She is fantastic. Made everything so easy. Extremely knowledgeable, friendly and just a pleasure to be around. My hotel in Singapore!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Awilda G., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from Fern. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

G. Business - 07/11/2018 AccorHotels certified review
« My favorite hôtel in Singapore. »

Excellent service, efficient staff wiling to help, casual chic atmosphère, great location close to Chinatown with MRT on the basement. Doctor available 6 days a week in the commercial center. Spacieuse confortable reims. My favorite sofitel in the World with the one in Hanoï.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Francois G., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. We look forward to your next visit in the near future. Best Regards Kelvin Chan Guest Experience Manager

Friends getaway - 07/11/2018 TripAdvisor review
« Excellent Location »

This was the first time I visited Singapore. This hotel was only 10mins walk to China Town. The metro station was next door, Laundry mat next door also. It was only mins in taxi to most shopping centers, and only 10mins in taxi to Gardens on the Bay, River Cruise and Sentosa Island. The hotel was exceptional in quality and service.

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