Hotel - Sofitel Singapore City Centre
Sofitel Hotel Sofitel Hotel

Sofitel Singapore City Centre Hotel

4.5/5 248 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Our rooms

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you.Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

  • 223 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 1,209 reviews

Our guest reviews for Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 248 reviews
Claire L. H. A. M. E. W. Couples - 11/09/2018 AccorHotels certified review
« Could not fault your fabulous hotel. We were treated like VIP's the whole time we were there! »

I was on holiday in Singapore on one of those Luxury Escapes Offers...and Luxury it was! I was there with my Mother who is 86 to celebrate our birthdays. We were blown away by the helpful, obliging, smiling, happy, efficient, charming and professional staff... whether it be opening the door for us into our taxis, to bringing me my Capuccino at Breakfast to organising my booking at the Boomerang Bar at Robertson Quay, to pouring my Champagne at your serene Millesime Club...absolutely nothing was too much trouble. We will return I am sure next year, would love to bring my Husband and we have already spread the word about the Sensational Sofitel Hotel on Wallich Street. There are two people who I really would like to single out and that is Ewan Lim the Duty Manager and a lovely friendly lady at the front of the Hotel called HAN...how lucky your Hotel is to have such charismatic people.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Claire-Louise H., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to note that we looked after you well by Ewan and Han. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. Best Regards Kelvin Chan Guest Experience Manager

Riya A. Families - 11/09/2018 AccorHotels certified review
« Great Ambience & Great hospitaility »

It was as usual really good with great hospitality from the team like Ewan & Kimberly. I still feel that the breakfast choice and taste is a letdown which is something I mentioned the last time also. I keep coming back because of the hospitality and also the comfort of the hotel and the pool is really nice. I don't come back for food. So much so i have decided on my next trip not to opt for the breakfast option.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour A. Riya K., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

Ay Business - 11/09/2018 AccorHotels certified review
« Best hotel stay in awhile... »

It's been awhile since I felt so 'at home' at a hotel. Staff went out of their way to make me feel at ease and well taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Hui Jing Adaleine Y., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Kelvin Chan Guest Experience Manager

Anonymous Business - 11/09/2018 AccorHotels certified review
« High Standard »

I was fully looked after during my stay. Everything was of a high standard, especially the hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour James Compton C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best Regards Kelvin Chan Guest Experience Manager

K Business - 10/09/2018 AccorHotels certified review
« Ms »

Fantastic - clean, great decor, great food and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Kritika B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best Regards Kelvin Chan Guest Experience Manager

S P. Business - 10/09/2018 AccorHotels certified review
« Nice friendly well situated hotel »

Enjoyed our stay with you ... the staff were very helpful and friendly at all times ... our room was very nice and well serviced....apart from the strange drinks in the mini bar

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David p., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

Anonymous Business - 10/09/2018 AccorHotels certified review
« interior 5 star but 1 star service »

no bell boy service to your room after check in

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Vincent Yonathan W., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are disappointed to know that your stay was less than satisfactory. We are sincerely sorry for the challenges you faced during your stay. We strive to be better each and every day, and I assure you that your feedback has been shared with the team to improve our operations and guest satisfaction. We appreciate your honest feedback and hope to have another opportunity to reconcile your experience soon. I would love to speak further about your stay with us, please reach out to me at Ke… Regards Kelvin Chan Guest Experience Manager

Me Business - 10/09/2018 AccorHotels certified review
« solid »

solid

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr M. E., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Thea G. Couples - 10/09/2018 AccorHotels certified review
« Magnificent hotel in convenient location. »

Had a tremendous 3-night stay to celebrate our 50th wedding anniversary, and staff were so good to recognise our special milestone. Dinner at the hotel restaurant was a special moment, however, found the bottle of mineral water rather expensive. The CLUB facilities were fantastic and we were welcomed in for an early check-in which we really needed coming from Europe. Thank you Sofitel City Centre. Will certainly be back and highly recommend you to all our family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Robert G., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Kelvin Chan Guest Experience Manager

Joyce Families - 10/09/2018 AccorHotels certified review
« Pleasant stay »

The welcome at the Member's desk was very welcoming. The drink was very nice, however one of the drinks (Pandan) when drank a couple of hours later has gone bad (thick like jelly and strange taste). There was no welcome fruit basket also if that is a norm.?

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Joyce Ming Li L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to read that you had an excellent stay with us and enjoyed our friendly hospitality. With regards to the fruit basket, we do not provide the usual fruit amenities in the room. We provide a French related amenities which link us back to the culture. We hope to have you back with us soon. Best Regards Kelvin Chan Guest Experience Manager

Dee Business - 10/09/2018 AccorHotels certified review
« A lovely hotel and attentive staff made for a relaxed and enjoyable stay. »

The only negative comment I have is to do with the restaurant. The chef made an effort to address my food intolerances but served the same meal on consecutive nights. A little more imagination could have made the meals more enjoyable. When I ordered a glass of sparkling wine I was offered it from a near empty bottle that had been opened the previous day-not good enough in a restaurant that is advertised as being very good. Apart from that I found the staff friendly and helpful, the room was very comfortable and clean and the decoration of the hotel is lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Deidre Nellie Anne L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We apologize for any inconvenience during your last visit. While we know that the overall of your stay was good, we hope to do better for your next day. We look forward to welcoming you again soon. Best Regards Kelvin Chan Guest Experience Manager

Mira Families - 09/09/2018 AccorHotels certified review
« Wonderful »

I've been an Accor member for many years now but the service and hotel was by far one of the best I've had experienced. From the moment we checked in, Jacob or Jasper, can't recall his name was extremely hospitable. We had this yummy lemongrass drink and my son was given a little bumble bee. We had an extra bed and a later checkout at 2pm. Such simple gestures go a long way and We will continue to recommend out friends and family! Room was perfect, can't ask for a better one and the pool was great!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Miranti A., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted that you found our welcome drink, and that the rooms were to your liking. It is our greatest pleasure to see that the level of service especially by Jacob has also met your expectation. We sincerely hope that you will soon have the opportunity to return to us with the whole family again and Beau the Bee. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Simon Business - 09/09/2018 AccorHotels certified review
« Lived up to the reputation »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Simon, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Jolanda Y. Families - 09/09/2018 AccorHotels certified review
« Nice and clean »

The room is spacious and nice

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms Jolanda y., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Couples - 08/09/2018 AccorHotels certified review
« Wonderful and relaxing. »

Staff were all very attentive. Meals were great and the room service was better than we have had anywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Andrew B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Nick Couples - 07/09/2018 AccorHotels certified review
« Beautiful room, great location and excellent staff made us very welcome. »

We received a complimentary upgrade and staff on front desk and the manager were exceptional. Great to be so close to train station.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Setia Families - 07/09/2018 AccorHotels certified review
« Excellent »

Great hotel with great location.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ibu Setia Rijanti I., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are indeed very conveniently located at Tanjong Pagar MRT, providing easy access to the Airport and Central Business District. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Shue T. Y. Couples - 07/09/2018 AccorHotels certified review
« Average »

1. Pillow to soft 2. Daily room cleaning was not up to standard. Plate and cup was left around unwashed 3. Reported to manager

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Shue Teng y., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We regret to know that some aspect of your stay did not meet our usual high standard in terms of the cleanliness of the room. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. We very much hope you will return to us again in the future. If you decide to, please do contact me personally and I would be more than happy to oversee your reservation for you. Best Regards Kelvin Chan Guest Experience Manager

Anonymous Families - 06/09/2018 AccorHotels certified review
« Wonderful could not fault our stay »

You had every detail sorted - we loved the whole concept of Luxury Escapes - staff so friendly and always ready to help and advise.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Rosalind C. Couples - 06/09/2018 AccorHotels certified review
« Stylish stay blending European and Asian influences »

Beautiful hotel , Service of all staff was fantastic. We stayed in a room with Club Milliseme Access- definitely worth the extra for evening drinks and nibbles. Gorgeous comfortable room, lovely Lanvin bathroom products. Complimentary phone for calls and google map usage when “out n about” was great and very useful. Fabulous breakfast each morning at Racines, although we had dinner there one night and food was ok, drinks horrendously expensive (one glass of white wine $20). Very nice swimming pool and big enough for laps and exercise. Loved our 5 nights there and would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

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