Hotel - Sofitel Singapore City Centre
Sofitel Hotel Sofitel Hotel

Sofitel Singapore City Centre Hotel

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4.5/5 153 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you.Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

  • 223 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 455 reviews

Our guest reviews for Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 153 reviews
AccorHotels certified review
Rojeam H. Solo - 13/05/2018
« Impressive first stay at Sofitel City Centre Singapore »

It was an impressive first stay at Sofitel City Centre. The hotel is very spacious including the room. The service is very impressive, check in staff is very friendly as well as the lounge staff. Very modern hotel. Will deifnitely be back to the hotel.

AccorHotels certified review
Anonymous Business - 13/05/2018

Very courteous and extremely helpful staff. Great amenities and location. Many thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fuad H., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Karen B. Couples - 12/05/2018
« Singapore Sofiel City centre, makes you want to stay forever!!!!! »

From the time you arrive at the hotel the level of service and care that we received is of an exemplary standard. Our room on the 16th floor was luxurious and equipped with all the state of the art creature comforts to make our stay perfect. Breakfast was outstanding, the quality and variety of food was excellent. The level of service given to us by Push, Mandan and Alex was above and beyond and they are a credit to your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Karen B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Anonymous Families - 12/05/2018
« Attention to detail decor »

The property is nicely decorated. However the complimentary bar items is misleading. Thought it’s free for all but luxury room is exception. One would have thought luxury room is one of top tiers but it seem to be lowest tier. Since it’s a 5-Star hotel, why don’t you give complimentary bar for all?

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sai Ming C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to read you had an enjoyable stay with us overall and enjoyed our friendly hospitality. However, we would like to thank you for your feedback on our mini bar and parking policy. Please rest assured your feedback is of utmost importance as we strive to continuously improve our product and services. We truly hope to have the opportunity to welcome you back once again in the near future. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
A. C. K. Families - 12/05/2018
« Hotel Location »

The hotel is located at a very convenient place i.e. just next to Tanjong Pagar MRT station.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Cheng K. A., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are indeed very conveniently located at Tanjong Pagar MRT, providing easy access to the Airport and Central Business District. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Gary Couples - 10/05/2018
« Brilliantly designed hotel with great service and offerings »

Our stay at Sofitel City Centre easily exceeded expectations, and is now one of our top spots to stay at. The club lounge is very good, and the service is exceptional. We love the wine machine there, the delicious food (yum pastries).

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Gary L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are glad to know you liked our Club Millesime and enjoyed the wine machine. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Best Regards Kelvin Chan Guest Experience Manager

TripAdvisor review
Chew L Family - 10/05/2018
« Enjoyable staycation »

It was a very satisfied staycation! When we arrived there, we got a welcome drink from the hotel which was unexpected. The staffs there are very friendly, kind and prompt at their services. Environment there was great too! However the room I stayed has blood stain on the blanket which the housekeeper must have overlooked and did not realized. Other than that, the stay there was worth it with the good hospitality, atmosphere and environment!

AccorHotels certified review
Marcus S. Business - 09/05/2018
« The Best Hotel I have stayed at. »

From Reception we were made to feel very welcome, we arrived early in a.m and were offered a room straight away plus an upgrade. My wife and I only stayed one night and ate in the restaurant which was superb, our wait staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Marcus S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Soravich T. Friends - 09/05/2018
« Amazing stay »

A totally amazing stay- a very good short break and catch up with my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Soravich T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to read you had an enjoy your well deserved rest with us. We hope you will enjoy your stay with us again the next time. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Debra B. &. A. L. Friends - 08/05/2018
« Perfect »

The service was exceptional, could not be improved. Food was scrumptious too.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Albert L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Sirinant J. Business - 08/05/2018
« Excellent service, with impressive experience »

I really like the Robot service. The products used in room are nicely selected.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sirinant J., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted that you found our Droid Butler - Sophie / Xaiver and the amenities were to your liking. We sincerely hope that you will soon have the opportunity to return to us. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
S. Families - 08/05/2018
« Relaxing »

Checking in and out were great. Reception gave us some allowance with respect to the check-in/our timings, which we appreciate. I also arranged with reception to give a little surprise for my Wife who was celebrating her birthday. However, I was a little bummed the cake was not prepared upon my wife’s arrival to the room. But I understand that it’s not an entitlement.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Rahman S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We regret to hear your special arrangement was not to your expectation. As all cake are bake and serve upon request, our pastry team will require some time to prepare the cake thus it was not ready upon your wife arrival. We very much hope you will return to us again in the future for any special occasion celebration. If you decide , please do contact me personally at Ke… I would be more than happy to oversee your reservation for you. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Tim Business - 08/05/2018
« Sofitel City Centre - Great new hotel »

Fantastic, beautiful clean hotel with very helpful Staff.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Timothy Kenneth Rex R., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. I am delighted to learn that your stay was perfect. We are very proud of the standard of service our Team provides, ensuring every guest enjoys the experience through the entirety of their stay. We very much look forward to welcoming you back on your next visit to Singapore Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Phyllis Couples - 08/05/2018
« Very relax and enjoyable »

Room is very clean. Check in staff is very friendly. The highlights of our hotel stay is the robot that deliver the bathroom slippers to our room. We also enjoy the pool

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Chee Foong Phyllis L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to note that we looked after you well and that all the aspects of your stay were satisfactory. We are also delighted to know that the touch from Droid Butler - Sophie and Xavier bring a whole new experience to your stay We really hope you have another seamless stay with us in future. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Manvir M. Business - 08/05/2018
« Excellent - for a guest staying at the hotel to a customer hosting an event. Everything was seamless. »

The pre-event organisation with my Event Manager Jocelyn was excellent. She was very prompt and efficient in getting back to me with regards to any question or queries I had. It's always challenging working with international hotels as you have to take time difference in to account as well as not being able to physically see the space. However Jocelyn made this very easy. I was so glad that I found this hotel when I was doing my search. Delegates gave excellent feedback and said the location was perfect. The hotel itself was beautiful, it had a boutique feel which I loved. Onsite support was fantastic - a few members of staff in particular when above and beyond which made mine and my staff's stay phenomenal. Staff: Events - Jocelyn & Fern, from banquet: Edwin and Herbert (Edwin had a lot of patience to deal with my constant requests) and from your restaurant (breakfast): Push and Madhan - every morning they would greet us and provide excellent service. There was also a lad whose name I did not remember but she would take us to our table for breakfast every morning - she was lovely, so polite. I think breakfast does require a little more variety of foods however the food was delicious. I am very much looking forward to hosting our event at your hotel again next year. Service and customer experience is so important to me and the fact that your staff went even further to make this happen was amazing. My job was made so much easier because I worked with a cooperative, friendly, flexible and efficient hotel. Thank you for an incredible stay and successful event!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Manvir M., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to hear that your stay and event with us was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Julien W. Friends - 07/05/2018
« Another birthday staycation that couldn't get any better »

Wonderful, friendly staff. Great room upgrade, food and drinks. Very happy to be an Accor Plus member!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Julien Andre W., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Fen Families - 07/05/2018
« Enjoyable! »

Had an upgrade to prestige suite that cost me 54 which is very worth it. The access to club millisime is worth the price I paid for; no complaints - good quality of wine, canepes (the scallops was a pleasant surprise!). The product knowledge from the staff could be improved; we asked one staff what the juice is made up of & she couldn’t ans. Also the tea that we requested turned out to be lukewarm, I was expecting a pot of hot tea. I feedback to the staff & they pointed to something that looks like a boiler, like it’s not within their control

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Fen T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We regret to know that some aspect of your stay did not meet our usual high standard in terms of the staff engagement. Please be assured that these comments have been taken very seriously and have been addressed to the appropriate departments. We will ensure your next stay with us is even better. Thank you for your feedback. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Robert W. Business - 07/05/2018
« Great stay at a luxury Singapore hotel »

Thoroughly enjoyed my recent stay. The service was very friendly and efficient. The room quality was great as was the sleeping and the shower. Will return in June

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Robert Reaveley W., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to know that that you found the room well designed, and that we provided genuine service! Your feedback will encourage us to strive harder to improve the experience for all our guests. We hope to welcome you to back again in June. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
Jy Couples - 07/05/2018
« Pleasant stay »

Nice room deco and very comfortable rest

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Peck Lian Geraldine A., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to know that that you found the room well designed, and that you had a good rest. We hope to welcome you to back again in the near future. Best Regards Kelvin Chan Guest Experience Manager

AccorHotels certified review
S. Families - 07/05/2018
« Exelent »

Good location and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour . S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are indeed very conveniently located at Tanjong Pagar MRT, providing easy access to the Airport and Central Business District. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Best Regards Kelvin Chan Guest Experience Manager

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