Hotel - Sofitel Singapore City Centre
Sofitel Hotel Sofitel Hotel

Sofitel Singapore City Centre Hotel

4.5/5 184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you.Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

  • 223 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.7/5 AccorHotels Rating 780 reviews

Our guest reviews for Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 184 reviews
Eligius E. Business - 13/07/2018 AccorHotels certified review
« A new definition of service and comfort »

Love the hotel.. the location, the room, the amenities (Orange-y Lanvin), and the little details. Midnight tea with some meringue cookies, the bathtub table with book and wine glass... just perfect stay!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr E., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to learn of your wonderful stay with us. We take pride in providing the best service and are extremely proud to have provided you with such an amazing experience. We hope to be able to welcome you back to the hotel in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Business - 13/07/2018 AccorHotels certified review
« Would return to Sofitel Singapore »

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Khun T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is a pleasure to read that you had an excellent stay with us and enjoyed our friendly hospitality. We hope you will enjoy your stay with us again the next time. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Wandi C. Couples - 13/07/2018 AccorHotels certified review
« Great stay in very comfortable hotel »

First time stay in Sofitel Hotel and I didn’t regret to choose Sofitel Singapore Centre. I had a great stay, very nice service. What a comfortable and nice 5 stars hotel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Jenny Families - 13/07/2018 AccorHotels certified review
« Excellent. »

The staffs were so friendly and service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs K., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Nadine Solo - 13/07/2018 AccorHotels certified review

I enjoyed my stay so much! I appreciated all of the extra details that went into making my visit more pleasant. All of the staff were amazing especially Yujun during check-in and Alex at Racines during breakfast. They were so attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Yujun and Alex. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Business - 13/07/2018 AccorHotels certified review
« Fantastic! The staff are top class »

Everything was perfect, but the staff at reception, concierge, restaurant were stellar.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation and we eagerly await your return. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Business - 13/07/2018 AccorHotels certified review
« brilliant »

spacious, good facilities, great food, great location

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to learn of your wonderful stay with us. We hope to be able to welcome you back to the hotel in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Suzanne R. Families - 13/07/2018 AccorHotels certified review
« We found the room to be of very high quality and staff very obliging »

We had a wonderful time visiting Singapore.The hotel location by the train station was perfect.No walking after a long day.The hotel well appointed to a very high standard.Staff most helpful particularly the young lady at the concierge desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Han, the lady from the concierge desk who was really happy to be of service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Karissa Business - 12/07/2018 AccorHotels certified review
« Fantastic »

We had a great stay at your hotel. All the staff were amazing from the Club Lounge to the Room service staff. Hope to come back again Kind regards Karissa

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mrs B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay and not forgetting your love for our Sofitel Spritz! Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Alim S. Families - 12/07/2018 AccorHotels certified review
« Love this hotel »

Marvelous hotel....like it....awesome simple interior, great service.....new building with new decoration....very recomended hotel

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr s., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

James Business - 12/07/2018 AccorHotels certified review
« All excellent but too much plastic used in the laundry service »

Have stayed here several times and everything was fantastic as it always has been. Staff are incredibly well trained and so welcoming. Facilities and room outstanding. Only thing is it would be good to see less plastic used in the laundry service. I counted an average of two plastic bags were used per item that I put in the laundry. Totally unnecessary. Very poor for the environment and also a nuisance when receiving the laundry. I had to get each item out of the main plastic bag and then unwrap them from another smaller plastic bag which was taped up. Just folding each item nicely and placing it inside a nice basket or wooden/leather box would be very sufficient. No need to consume so many resources and wrap the laundry in so many layers. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr James K., Greetings from Sofitel Singapore City Centre! We are delighted to learn of your wonderful stay with us. We take pride in providing the best service and are extremely proud to have provided you with such an amazing experience. We are happy to know of your concern that some aspect of your experience did not meet the environmental care in terms of the laundry service. Please be assured that your great suggestion will be reviewed and will be addressed to the appropriate departments. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Diego Business - 12/07/2018 AccorHotels certified review
« Great stay, great staff »

I had a great experience staying at Sofitel. No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Diego C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Joan Business - 12/07/2018 AccorHotels certified review

Comfortable, efficient

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms Joan G., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Patrick M. Business - 11/07/2018 AccorHotels certified review
« The service was very friendly and attentive. »

very comfortable One of the most pleasant hotel experiences I have had in some time.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr m., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Terence Families - 11/07/2018 AccorHotels certified review
« Terence »

Great staycation w the family

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to learn of your wonderful stay with us. We hope to be able to welcome you and your family back to the hotel in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Jeremy K. Couples - 11/07/2018 AccorHotels certified review
« Excellent service no short of expectations »

Great team at the hotel who is attentive to our stay needs. Ever ready to smile and greet, providing information when it's needed. We held our wedding at the Wallich Ballroom the full-time staff was very helpful and experienced, they were there all the way helping with every way they can. some names to be mentioned; 1. Jocelyn - She was not supposed to work on Saturday but she bothered to come down to check if my wedding is running smoothly 2. Jacky - the Amazing guy who guided us all the way into the banquet and made sure my guest are comfortable and the food is served to standard 3. Hafiz - He made sure everyone needs the mic gets one and rostrum gets one. Super helpful and proactive in meeting our needs for our AV equipment. Although there are some screw up on the sound system it was minimal disruptions 4. Joey - Amazing lady who helped with the solemnization, she was very accommodating and quick to help! 5. Ewan - Very accommodating during check out, he had to wait for quite a bit for us to sort out the payment method and gave very creative suggestions too! professional and calm!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr & Mrs K., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. First of all, Congratulations to you on your matrimony. May the years ahead be filled with everlasting joy and sweet memories. We are delighted to learn of your wonderful event and stay with us. We take pride in providing the best service and are extremely proud to have provided you with such an amazing experience. It is always a pleasure to receive positive feedback. I will share your comments with our team with special mention to Jocelyn, Jacky, Hafiz, Joey and Ewan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, Congratulations and Thank you for sharing your special day with us. We hope to be able to share more special moments with both of you and welcome you and family back to the hotel in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Great staycation »

It was a weekend getaway and wedding anniversary celebration. The hotel staff was professional and accommodating to our request. Thoroughly enjoyed the stay, though it was a short one. Will definitely return in the near future would like like to try the Executive Lounge during my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ming Tien T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted be part of your celebration and to learn of your wonderful stay with us. We hope to be able to welcome you back to the hotel in the near future. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

Ming Friends - 10/07/2018 AccorHotels certified review
« Room was lovely »

Great service. Quick to respond and love the home grown welcome drink.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sin Ne C., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. Best Regards Kelvin Chan Guest Experience Manager

Rashmi D. A. Business - 10/07/2018 AccorHotels certified review
« excellent service »

Excellent service and really enjoyed the attention to details

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Rashmi Rasalika De A., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We eagerly await your return. Best Regards Kelvin Chan Guest Experience Manager

Wendy Couples - 10/07/2018 AccorHotels certified review
« Very convenient! »

Friendly and welcoming staff the moment I stepped into the hotel. Room was bright and well-lit with enough channels to keep me occupied. However, the bed is a bit too soft for my liking. Also, there was any bath gel in the bathroom which was rather weird but bar soap works fine.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Hui Yee Wendy S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are pleased to hear you had a good experience overall, and we humbly apologize for any inconvenience during your stay especially with the comfort of your sleep. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. Best Regards Suhardi (Adi) Assistant Guest Experience Manager

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