Hotel - Sofitel Kuala Lumpur Damansara
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Sofitel Hotel

Sofitel Kuala Lumpur Damansara Hotel

No 6 Jalan Damanlela  Bukit Damansara  Kuala Lumpur 
50490  KUALA LUMPUR
MALAYSIA

Based on 38 reviews
AccorHotels Rating Based on 38 reviews
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From 375.80 MYR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Enhanced by a unique blend of French sophistication and contemporary design, the relaxed personal space includes an ergonomic workstation and a generous marble bathroom with a bath, shower and Lanvin toiletries.

  • 312 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 38 reviews

Our guest reviews for Sofitel Kuala Lumpur Damansara

100% genuine reviews from our guests

Find out more
AccorHotels certified review
F L. Business - 11/09/2017
« the bar update and review in the room should be done late morning and not too early to disturb customers. »

Overall, the room is well designed but the hotel is out of the way. More signs should be placed on the main roads so as to clearly indicate the directions to the hotel.. I normally stay at the Grand Hyatt and it is extremely convenient and well situated...

AccorHotels certified review
Susan Business - 06/09/2017
« Lots of lovely items about the hotel but many small things were not OK. »

Loved the hospitality and the room. BUT, many small things were not taken care of well: -room cleaning - had to remind to get it cleaned -one day, only the bed was made, the bathroom was left "as is" with towels on the floor -bathroom mirror never cleaned throughout the stay -I asked for the ironing board to be left up, and extra hangers to be brought - did not happen Just little things but they added up

AccorHotels certified review
Kitty Business - 01/09/2017
« Lovely hotel, great staff, nice room »

Lovely room, lovely view, great buffet breakfast, free cocktails, staff extremely courteous and helpful. Will definitely return.

AccorHotels certified review
C. L. T. Solo - 31/08/2017
« Good »

A very new hotel where hospitality is great but some staff are still a little inexperience. Taxis are almost non existent though the limousine service is surprisingly affordable, if available. The limo counter failed to scan and send a receipt of MYR 25 for my ride on Aug 17. Also the hotel has not accorded me with my reward points and night stays to date. Otherwise I had a pleasant stay.

AccorHotels certified review
Shrikanth B. Couples - 28/08/2017
« Teething troubles but a place with potential »

We stayed at the hotel just a week after it's opening and so had to face a few minor issues. When we checked into the room, the air conditioning system was not up to the mark. Fortunately we had a word with the front desk and they were apt in sending the engineer who fixed the issue. Also the bathroom's had the toiletry kit as well as the hair Dryer missing. Again when we spoke to the Front desk they were really quick in sending the same. Other than this we had a good experience with great service and friendly Staff.

AccorHotels certified review
Anonymous Business - 28/08/2017
« It could have been better »

I was staying for a short while as I only arrived at the hotel around midnight. The following morning I had a quick breakfast and had to leave early due to my commitment elsewhere. I believe during my visit, the Business Lounge is not operational, and thus I am unable to comment on that then

AccorHotels certified review
Azlela Couples - 28/08/2017
« A great weekend escape »

Loved the overall layout and design of the hotel. The first hotel I came across that smelled lovely with scented candles at the lobby. Even their hotel staff smelled nice! Loved everything about the room. The breakfast spread was yummy... It's a shame I couldn't sample all of it!

AccorHotels certified review
Denise Business - 27/08/2017
« Not ready for operation . No welcome drink »

I hurt my hand during the stay. I was closing the toilet wooden door and not noticing the other end was closing too. It was late at night and I was quite sleepy and fresh awake by the pain

AccorHotels certified review
Jay Couples - 27/08/2017
« Slightly below expectation »

Overall is good,but the room service time is not really convenient. (Could have extended it to wee hours,hence room service for the convenience of the hotel guest) Parking fee is definitely not convenient as I have to pay over rm20 I brought my console to play some games during my stay,was sent someone, promising me to help me out with my issue but no respond. Lastly during the breakfast buffet about 45mins before closing ,I can't help but to feel that one of your staff is being racist perhaps ? There is the tall table area which I saw Caucasian(couple) is allowed to be seated there while my request is rejected (couple too)

AccorHotels certified review
Aslam P. Couples - 26/08/2017
« Very nice and wellcome service »

Enjoy stay and nice staff and very friendly and very helpul.

AccorHotels certified review
Michelle Business - 24/08/2017
« Poor drainage in room and poor communication among service staff »

Disappointing.

AccorHotels certified review
Ernest H. Business - 23/08/2017
« It was exemplary with a few teething issues »

From the time I stepped into the hotel to the time I departed, the guest service experience was 2nd to none.All staff were friendly and accommodating. There were a few teething issues, quite normal for a brand new hotel. Examples would be missing mini bar price listing /in room dining menu/hairdryer. Items only came when I called twice. Other than that, the room was spectacular.

AccorHotels certified review
Amalia N. Friends - 22/08/2017
« Perfect! »

Very nice hotel!

AccorHotels certified review
David Couples - 22/08/2017
« Loved the Decor and friendly staff, a very nice 5 star hotel, breakfast has everything »

On arrival the staff were friendly and helpful, the room is large and very nice , the breakfast was wonderful with local and western food on offer, even the orange juice was real and fresh

AccorHotels certified review
Rio B. C. Friends - 21/08/2017
« Bad »

Don't know.

AccorHotels certified review
P. Families - 21/08/2017
« Not ready for opening »

Simply not ready for guest experience. I was there to celebrate my birthday but was let down by all that happened. Check in: With my baby niece after a 4 hrs drive from Singapore, I was treated with a prolonged check in period. It took us about 30 mins to get our rooms. Parking: The last thing in our mind was to pay for our car park fee in an established 5 star hotel. We were told an agreement was not finalised. So Not ready. To make matter worse, we were misinformed on the charges, paying RM49 for a day's parking. Mind you, the loss of ticket charge is RM50! I could have parked forever. Room: Shower area was flooding while showering. I have to restrict to periodic showering to allow water to slowly drain. A first in so many hotel stay. Toilet auto wash was spraying from the side due to untighten screw. Again, so not ready! Lastly, I was charged wrongly for the room rates. My bookings were done on AccorHotels apps but still your receptionist gave a higher rate. I have to show my print screen to provide the correct rate. The only positive brought forward from my previous stay in Sofitel Macau was the good service provided by the good people in Sofitel. Sadly disappointed.

AccorHotels certified review
Yst Families - 20/08/2017
« Lovely hotel but services are not there, yet. »

The whole hotel decoration is amazing, the furniture and. However, we feel that the services are not there yet, such as there are lack of amenities, the shower room was not functioning properly, there should be notification in regard to the sauna and steam room which are still not available yet for the guests. The biggest down point was when we sent a feedback letter in, stating that we were still in the hotel, the reply from the hotel was some official template stating "we will serve you better in the future" which is just ridiculous. However, I have to state that the General Manager, Thomas is very good in problem solving, he took time to talk to me in regard to all these problems, Sukendran is very attentive to the needs of the guests, Vinesk is very friendly and kept my mum accompanied and her needs are fulfilled, Kammarudin the chef was nice and, and also the Luis who made sure we are fine. Generally, I am not satisfied, but I understand it is just a soft opening. My wish is to hope that Sofitel in Malaysia can be a luxury brand that Malaysians can be proud of, and I can share among my friends. I will stay in again for the future and hopefully there are improvements.

AccorHotels certified review
Anonymous Business - 20/08/2017
« New but not good as expected »

breakfast is nice, people also nice, too. it's just the fourth day newly open, but the inner is not as brand new as my expectation. the sinkhole of shower room stuck already. Also the second day i stayed, no house keeping come in to clean up my room. the 3rd night, i've got house keeper to help, i met up with them, and specifically ask them to clean the sinkhole. i believe they have already help. sincerely appreciate this. but that night, the sinkhole stuck again. so i think this is a normal expectation to any of the hotels. but unfortunately it happends on this high-end hotel. others, i think my stay is good. wifi speed is fast, decoration is nice.

AccorHotels certified review
M. R. Business - 20/08/2017
« Amazing stay at Sofitel Damansara »

Wonderful stay but services were limited as the hotel was opened very recently

AccorHotels certified review
John Business - 20/08/2017
« Not Ready »

Not bad. Phone not working. Had to go downstairs to tell front office on showers was choked, room not clean for the whine day, etc.

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