Hotel - ibis budget Luton Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Luton Airport

3.5/5 127 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LUTON AIRPORT
  • Reception open 24 hours a day
  • Currency exchange

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 134 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
Our rooms fittings
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4.0/5 AccorHotels Rating 406 reviews

Our guest reviews for ibis budget Luton Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 127 reviews
Roisin O. Solo - 12/07/2018 AccorHotels certified review
« Basic but practical »

Was very easy throughout, from checking in to departing. The staff were very helpful. Room was more basic then expected but served the purpose of my visit. Would stay again.

Phgu Couples - 11/07/2018 AccorHotels certified review

Late arrival, early start as you most in this airport Hotel. Member of staff barged in at 3am, blasting the door shut behind him when he realised it was occupied! Complained in the morning. Asked for a manager. Nobody. Called, left 3 messages in 24h, nothing back... From anyone!

Robert Couples - 11/07/2018 AccorHotels certified review
« Holiday »

It does everything that it’s supposed to.

Steve H. Business - 11/07/2018 AccorHotels certified review
« Excellent Service »

Excellent service from check-in to check-out. Friendly and knowledgeable staff who were willing to help. The room was clean and well presented and kept cool although extremely warm outside. Good restaurant available at IBIS over the road.

Michaela T. Families - 11/07/2018 AccorHotels certified review
« Better than expected! »

Excellent. Service and accommodation was top notch. Only 1 downfall was the lack of a shuttle bus to the airport. This would hace made things much easier on arrival and especially as some of our party have mobility issues so walking was not an option.

Y. Couples - 11/07/2018 AccorHotels certified review
« Relevant Services »

The only comment during I stayed in Luton airport is that regarding the enviromental without any mouth cleaning amenities and tooth brush, other services of room cleaning and reception staff Ibis can retain their reputation. Quite satisfied with the ibis website got not of improvement in compare one year ago.

Belgiansal Couples - 10/07/2018 AccorHotels certified review
« Fine for quick overniystay »

We were warmly wecolmed and check in was very efficient. Our room was compact but sufficient however the blind was broken so unable to open it. The air conditioning was not too noisy but the smell was unpleasant and irritated my nose so had to manage without. Ordering taxi to airport was easy and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SLADE S., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Check in took 1 hour »

We came at 23 and had to wake up for a flight at 03:50. We live in London but because of the early flight we booked the hotel to get some sleep. However, there was a long queue at the check in and we ended up waiting for 1 hour and got to our room after midnight. So not worth the plan of catching some sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandra

Anonymous Solo - 10/07/2018 AccorHotels certified review
« basic and served a purpose »

basic and served a purpose, could really have done with more access to refreshments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT P., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra

Lesley R. Families - 10/07/2018 AccorHotels certified review
« Wrong room size »

I had booked a triple room for myself, husband and son. Due to a delay in our flight landing in Luton it was 4am before we got to the hotel. When we got into the room and noticed there was only a double bed and not a pull out bed as advised. We were too tired to go back down to reception and all 3 slept in the double bed. When I mentioned it to the receptionist in the morning - she apologised, but there was no mention of reimbursement or even the offer of a free coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alexandra

Du… Business - 10/07/2018 AccorHotels certified review
« Just what I needed for an early morning flight »

I found check in fast, the room clean and new. My taxis was there at 4 am to take me to the terminal. There was an issue with my return taxis. No one gave me the chit to get a taxis back to the hotel.

Mr G. A. Couples - 10/07/2018 AccorHotels certified review
« a clean tidy hotel »

After a delayed flight it was a quick and polite check in from the receptionist the room was clean a comfy bed and a great shower in the morning.

Pavel M. Solo - 08/07/2018 AccorHotels certified review
« Bring your own things »

There was only one towel in the room. There were no forks in the breakfast room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAVEL M., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems outlined and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra

Suzy F. Couples - 08/07/2018 AccorHotels certified review
« Value for money »

Overall a good stay but did find the bed harder than was advertised. Just me perhaps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN P., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra

Jan Couples - 07/07/2018 AccorHotels certified review
« Difficult access, charges for shampoo »

Not so great. Price was okayish but it's quite difficult to get to the hotel to/from the airport. What shocked me is that the hotel charges extra for shampoo. Bed was quite good but couldn't get an extra blanket. Didn't have breakfast. Room is very small but I doubt anyone is staying there more than 1 night. Overall, not so great. I would avoid next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN H., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra

John S. Families - 06/07/2018 AccorHotels certified review
« Good clean hotel near the airport »

Good clean and convenient hotel near Luton Airport, just what we needed to start our holiday.

Stan P. Couples - 05/07/2018 AccorHotels certified review
« Satisfactory with helpful staff the »

The stay was in line with expectations

David Families - 05/07/2018 AccorHotels certified review
« Great value great hotel »

Great value great hotel great location, very clean, new and quiet

Jane C. Friends - 05/07/2018 AccorHotels certified review
« mrs »

excellent service and value for money

Cherith R. Families - 04/07/2018 AccorHotels certified review
« Mrs »

It was ok. Only thing I would say is there's not much choice of food for kids an it's expensive

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