ibis budget Luton Airport 2 stars

TripAdvisor rating 3.5/5 260 reviews
ibis budget Luton Airport
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Hotel extras

  • 10 minutes to Parkway station, with links to central London

  • 10 minutes away from Luton Parkway train station

  • Currency exchange bureau located onsite

  • Less than a mile from Luton Airport

  • Pet-friendly hotel, with on-site facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • LUTON AIRPORT
  • Reception open 24 hours a day
  • Currency exchange
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Luton Airport

Airport Way
LU2 9DQ
luton
united kingdom

Tel: +441582218280

Fax: (+44)0

Check-in from 14h00

Check out up to 12h00

  • By plane

    LUTON AIRPORT At 0.97km / 0.6 miles - Shuttle paying

  • By train

    LUTON AIRPORT At 2.25km / 1.4 miles

  • By train

    LUTON PARKWAY At 1.61km / 1 miles

GPS :51.87484, -0.385003

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Our accommodations

DOUBLE - Room with large bed for 2 people

  • Max. number of persons: ‌2
  • Area: From 12
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

TWIN - Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 12
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: ‌3
  • Area: From 12
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV(...)

Our guest reviews for
ibis budget Luton Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,155 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

260 reviews

Convenient place to the airport

Customer review rating 4.0/5

B. Business - 13/06/2019 AccorHotels certified review

Basic but all you can expect. Food, drink and friendly staff. The rooms are nice and clean.

Dear JOSET B., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Clean and comfortable

Customer review rating 4.0/5

Jenny Friends - 13/06/2019 AccorHotels certified review

The stay was good overall

Dear KAREN B., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Quite satisfied with our stay

Customer review rating 4.0/5

Jan Friends - 13/06/2019 AccorHotels certified review

Not being able to open the wi brow did mean that the room was very warm all night.

Dear JANET A., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

The accommodation was suitable for the price

Customer review rating 4.0/5

Sash Business - 12/06/2019 AccorHotels certified review

The accommodation was suitable. The main issue I had was with the walk from the airport to the hotel. Google maps gives the impression that the walk is 5 minutes from the airport to the hotel. However it took me almost 20 minutes. Signposting from the airport suddenly stops and after my flight my mobile phone had run out of battery. I asked a stranger if I was heading in the correct direction as I could not see any further signs and he told me I wasn't when in fact I was. At around 1.30am in a rain storm I was very worried about my safety. When eventually I saw the hotel I could not see clearly which side of the hotel the hotel I should approach from as there seemed to be a building site - one side of the hotel was downhill and the other side did not seem approachable. Please advise the airport or the council that the signposting needs to be improved. It is not disability friendly and can cause concerns about safety, especially for female travellers.

Dear SENGUPTA S., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem regarding the walk from the airport to the hotel and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Basic

Customer review rating 4.0/5

Lyndsey Business - 10/06/2019 AccorHotels certified review

It did what it said on the tin

Dear LYNDSEY R., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Excellent value for money, handy for airport

Customer review rating 4.0/5

Camillus Solo - 10/06/2019 AccorHotels certified review

Tremendous value for money, comfortable room, a short bus ride to Luton Airport.

Dear CAMILLUS M., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Not great.

Customer review rating 4.0/5

H Business - 09/06/2019 AccorHotels certified review

It was fine but I had to move room once, then was woken up at 11pm by reception after they had made a mistake at check in - I think they should realise people have to get up early for flights given it is an airport hotel. She seemed surprised I had to wake up to answer the door!

Dear HAYLEY S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Valentina Fratiloiu

It done the job.

Customer review rating 4.0/5

Chay Couples - 09/06/2019 AccorHotels certified review

It served it's purpose.

Dear CHAY A., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valentina Fratiloiu

Great place for a late arrival in a new country.

Customer review rating 4.0/5

Heather Friends - 08/06/2019 AccorHotels certified review

We got in after midnight. Place was easily found. Staff were friendly and efficient. Beds comfortable.

Clean and Comfortable Hotel

Customer review rating 4.0/5

Leon B. Friends - 08/06/2019 AccorHotels certified review

A relaxing overnight stay in a clean and comfortable hotel.

Dear LEON B., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Average

Customer review rating 4.0/5

Josh Business - 07/06/2019 AccorHotels certified review

Average, nothing special. Staff were awful.

Dear JOSH L. , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Valentina Fratiloiu

Poor customer service

Customer review rating 4.0/5

Maree W. Solo - 06/06/2019 AccorHotels certified review

No one on the desk on check out. Did not answer phone when I tried to call prior to arrival.

Dear Maree W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Valentina Fratiloiu

Good value for money hotel.

Customer review rating 4.0/5

M. C. Friends - 06/06/2019 AccorHotels certified review

Bed comfortable and room is clean. Only fault would be provision of kettle for making hot drinks coz it’s an inconvenience to be going to reception to ask for hot water when you’re in the 6th floor.

Dear MARISSA C., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Okay

Customer review rating 4.0/5

Nadia Couples - 05/06/2019 AccorHotels certified review

It was ideal location and great for the car park stay.

Dear NADIA K., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

My stay was good

Customer review rating 4.0/5

Anonymous Friends - 04/06/2019 AccorHotels certified review

You could offer tea and coffee in the rooms at an additional cost.

Dear Penny F., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Need ear plugs

Customer review rating 4.0/5

Peter62 Couples - 04/06/2019 AccorHotels certified review

Normal IBIS Budget experience, but spoiled by the high pitched, barely audible annoying squeal from the smoke/fire detectors. Particularly noticeable when near the corner of the room, where both walls reflect it. Tried a different room, but same problem so appears to be a common fault. Did get to sleep eventually, but not great when needed to leave the hotel at 0500 to catch the flight.

Dear PETER S., Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the faire alarms and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valentina Fratiloiu

Handy, But Bring Ear Plugs

TripAdvisor rating 3.5/5

peterspeller62 Couples - 04/06/2019 TripAdvisor review

Usual Ibis Budget accommodation, which I have used many times around the country. A short (if uphill to start) walk to the terminal. As I say, usual, apart from the high pitched whine from the smoke detectors in each room, barely audible, but very annoying. Changed room to no avail. Will bring foam ear plugs next time!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherif Gad

Comfortable, clean, and very satisfactory

Customer review rating 4.0/5

Peter T. Families - 03/06/2019 AccorHotels certified review

Easy to find, close enough to the airport, food was available along with drinks and snacks

Dear PETER T., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu

Clean and comfortable

Customer review rating 4.0/5

Garry Couples - 03/06/2019 AccorHotels certified review

We had booked the hotel because we were arriving on a late flight. As instructed we rang the hotel on landing to let them know we were coming. On arriving at the hotel we rang the bell but got no response, we also rang the reception number no response. After about 10 to 15 minutes a couple came to the reception desk to check out, then had to hunt about to find staff. When we finally got in we were not given any apology and made to feel that we were to blame for disturbing the night staff as he had obviously got more important things to do.

Dear GARRY W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Valentina Fratiloiu

Mr

Customer review rating 4.0/5

Anonymous Business - 02/06/2019 AccorHotels certified review

I really enjoyed my stay and experience at Ibis Budget hotel

Dear ANDREW A., We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina Fratiloiu
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