Hotel - Mercure Bayonne Centre Le Grand Hotel
Mercure Hotel Mercure Hotel

Mercure Bayonne Centre Le Grand Hotel

4.0/5 97 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • pets allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Rafting (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 496 reviews

Our guest reviews for Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 97 reviews
Anonymous Solo - 31/10/2018 AccorHotels certified review
« Super location and clean room »

Whenever visiting Bayonne, I definitely stay at Mercure Bayonne Hotel. Efficient , friendly receptionists and other staff made my stay in Bayonne comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments and your kindness regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback I will share with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA

Anonymous Couples - 26/10/2018 AccorHotels certified review
« City comfort in style »

Once the parking was worked out We enjoyed the feeling of a small classic comfortable centrally placed convenient hotel. Large rooms with good features

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Thank you for traveling to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at MERCURE BAYONNE CENTE LE GRAND HOTEL. We were delighted to hear that you enjoyed your stay at our hotel and we hope we will have the pleasure to welcome you again in Bayonne. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

Craig B. Business - 24/10/2018 AccorHotels certified review
« Very pleasant 2 night stay »

Relaxed, friendly experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I' am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

W. Friends - 22/10/2018 AccorHotels certified review
« PRIVILEGE room dissapointing, very small and very little storage, had to ask for comfy chairs.! »

Staff were all charming. I was not offered a welcome drink chitty even though a Silver card holder, it was not on their computer, why not ? Moved from Privilege room to more spacious standard room on request which suited us much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We thank you for taking the time to answer our questionnaire. Regarding your two points of discontent, sometimes the computer system does not give us all the elements. You could see that we reacted immediately upon presentation of your member card. Our hotel is very old so the rooms are quite different. Once again, you noticed that our reception team arranged for you to occupy a larger room. We hope to welcome you again at the Mercure Bayonne Centre Le Grand Hotel. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

Dorothy R. Friends - 18/10/2018 AccorHotels certified review
« Wonderful Location »

We enjoyed Bayonne very much, the historical part and most of all, the location and personnel. We especially want to mention Guillam who helped us with future reservations. He also helped us with a broken garage door problem which allowed us to get our car out of the garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team and especialy with Guillaume. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

N. Business - 14/10/2018 AccorHotels certified review
« Great location for a weeks stay. »

A great hotel that is centrally located down a quiet side street. I stayed for a week as I was on business in the area. The room was clean, airy and cleaned everyday. There was a good selection of hot and cold dishes for breakfast and the staff were very attentive. I would stay here again when I’m next in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Margaret Couples - 14/10/2018 AccorHotels certified review
« Pleasant hotel in lovely location »

The Mercure Bayonne is well located for transport, including the wonderful free navette and is within easy walking of the entire old town and the railway station. Te service is good, the breakfast excellent and our room was quiet and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

Jerald H. Friends - 08/10/2018 AccorHotels certified review
« Very enjoyable »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have the pleasure to inform you that our breakfast buffet will be modified in order to make you discover more and more local products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A R. S. T. Couples - 02/10/2018 AccorHotels certified review
« THATS IT »

Fabulous Reception staff, quick polite, breakfast staff, and of course amazing chamber staff. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Thanks for staying at Mercure Bayonne Centre Le Grand Hôtel. We work hard to make our guests happy and appreciate your feedback! Securing your trust is our aim, your satisfaction is our best award. Thank you also for your compliments towards our team which will appreciate this attention. Warm regards

Anonymous Couples - 26/09/2018 AccorHotels certified review
« Nice hotel in an interesting area »

This is a nice hotel in a fascinating area of France. Close to both train and bus and small enough city to walk and enjoy the culture. We enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, It was a great pleasure to welcome you among us during your stay in Bayonne! We are happy to read that you appreciated our atmosphere here at Mercure Bayonne Centre Le Grand Hôtel. Hope to have the chance to see you again, Best regards, Sincerely,

Anonymous Couples - 16/09/2018 AccorHotels certified review

Very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

M R. Couples - 13/09/2018 AccorHotels certified review
« Well run hotel in a great location »

Spacious rooms with wonderfully responsive staff. Breakfast was a generous full American style meal with made to order eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at mercure Bayonne Centre le Grand Hotel. Sincerely,

Alan B. Couples - 04/09/2018 AccorHotels certified review
« Great location for a short stay in Bayonne »

We were only able to stay in Bayonne briefly on our way back to England, but the hotel's location was perfect for exploring the city in a few hours. We liked the hotel's blend of vintage elegance and modern facilities - and our balcony! We were also greeted and assisted by two delightful receptionists, Laetitia and Audrey, who were especially helpful and welcoming. I wish we could have stayed longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. Audrey and I are very happy about your comments Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia

J. Couples - 27/08/2018 AccorHotels certified review
« Perfect »

Very satisfying Very nice and large beds Huge room Quiet but not s’inquiète because of the communication door in the bathroom with another bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. We are delighted with your satisfaction and will be happy to see you again for another stay on the bask country. Best regards. Sincerely,

Gk Solo - 25/08/2018 AccorHotels certified review
« Satisfied »

Room was clean. No frills. Room faced the street. Was quiet unless I was super tired and passed out and didn't hear a thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alistair Couples - 18/08/2018 AccorHotels certified review
« Nicely enjoyable »

Comfortable Excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Charles M. Solo - 16/08/2018 AccorHotels certified review
« Very satisfied »

The hotel was very clean, polite and helpful staff, excellent internet speed. Great location. I appreciate the practice whereby one can stay in bed without interruption by cleaners. My experience was such that I will recommend the hotel to friends and colleagues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Richard H. Friends - 02/08/2018 AccorHotels certified review
« Brilliant staff and service »

Most enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear M H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one (shall we book your room for July 2019 ?). Sincerely,

D. A. Families - 26/07/2018 AccorHotels certified review

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Quel plaisir de lire votre commentaire ! Toute notre équipe vous remercie et est très heureuse de voir que vous avez passé un agréable séjour parmi nous. Notre équipe est toujours disponible pour vous accompagner le long de votre séjour et le rendre le plus agréable possible, en gardant un esprit de convivialité. Nous espérons vous revoir prochainement au Mercure Bayonne Centre Le Grand Hôtel.

Gail T. Couples - 15/07/2018 AccorHotels certified review
« Beautiful hotel centrally located in Bayonne. »

The rooms was large and clean. We appreciated having the refrigerator in the room. We were traveling with a large group so we happy with the fast check in process after a long day. The breakfast selection was good, however, the room is small so it is was difficult to get to the food while other we're making coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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