Hotel - Mercure Bayonne Centre Le Grand Hotel
Mercure Hotel Mercure Hotel

Mercure Bayonne Centre Le Grand Hotel

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4.0/5 324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying, Nearby)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam
    • Massage (Paying, Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Rafting (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 155 reviews

Our guest reviews for Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 324 reviews
AccorHotels certified review
Jane B. Couples - 07/04/2018
« Satisfied with the room, but the amenities were minimal, and the price was too high for the level of accommodation. »

Breakfast and staff fine, room OK. A four star hotel should not have plastic glasses in the room and only minimal amenities. Please upgrade to ecologically correct "real" glasses. We were staying in NH, Mercure and Ibis hotels on this trip. The Mercure in Bayonne was the least aesthetically pleasing and the most expensive of all four hotels, including the Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE BURBANK, Thank you for taking the time to provide us with your feedback on your recent stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. I am sorry to see that we did not meet your expectations on this occasion and that you feel your experience with us has been let down Please ensure your feedback on all the issues you have mentioned have been shared with the management team and are being looked into further to improve our service. I hope we get a chance to welcome you back again for a much more positively memorable stay - as it should be. Kindest regards,

AccorHotels certified review
Eric V. Business - 26/03/2018
« Very quiet hotel, a real pleasure for one night »

It was a pleasure to stay in this quiet hotel ! The room was spacious, and the breakfast offered a large choice of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC VESSIER, Thank you for taking the time to write your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. We are pleased that you enjoyed room, breakfast and hotel location. We hope your next visit will be as pleasant as the previous one. Best regards,

AccorHotels certified review
Mrs N. J. Couples - 19/02/2018
« Easy internet booking for a one night stay in a city centre hotel which was most satisfactory. »

A little difficulty in parking the car in front of the hotel but that was quickly rectified followed by clear instructions to park in the ordered garage facility. The staff were very helpful, the hotel was very quiet and ther was no noise to disturb a good night’s sleep. Good choice of breakfast food completed our short successful stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORMA J., We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 30/11/2017
« Fantastic Staff Member Barbara »

Barbara just made our stay in Bayonne. She is of American origin and explained to us all the details of Bayonne. I can only congratulate her for her trouble. However, as seems to be usual in Accor Hotels in France, the hotel itself is not up to standard. of Mercure. Plastic cups in the bathroom. PLEASE. Paper cups for tea, and only a stick (not a spoon) with which to stir. It is just primitive as Ibis used to be. Fortunately with her hospitality, Barbara made up for these deficiencies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wiburr, We thank you for taking time to share your experience with us on Tripadvisor and are sorry to learn that you was disapointed with our Plastic and paper cups. We have taken good note about your comments and we thank you for helping us to improve our service. What a pleasure to read all your fabulous comments on our staff. In attend of the pleasure to welcoming you again at the MERCURE BAYONNE CENTRE Warm regards. Geoffrey GAUTIER - Responsable Marketing Mercure Bayonne Centre

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