Hotel - Mercure Bayonne Centre Le Grand Hotel
Mercure Hotel Mercure Hotel

Mercure Bayonne Centre Le Grand Hotel

4.0/5 106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 83.60 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Nearby)
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Pets allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam
    • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Rafting (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 653 reviews

Our guest reviews for Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 106 reviews
Kenneth S. Solo - 11/02/2019 AccorHotels certified review
« Accor website should warn of parking and access difficulties »

I had a very hard time finding my way to the hotel once I arrived in Bayonne, due to the fact that road works were taking place and the normal flow of traffic was disrupted. Every route into the street where the hotel was located seemed to be closed off, or was "one way" in the opposite direction. In fact access was easy once you knew the route that was normally blocked off, but which had now been opened to permit access. However, the provisional access to and from the Parking De Gaule was very unsatisfactory when exiting, requiring some backing up before steering into the exit lane. Arriving guests will probably be allowed to leave their car directly outside the hotel on the night of arrival. After that you have to find a space elsewhere. The hotel complied with my request for the room I wanted, and I think this was a surclassment. Unfortunately, the hotel appears to have changed its TV provider since my last visit, with the result that some English language channels (including CNBC) have been dropped. I would add that the TV set was not especially big considering the length of the room, but this is almost certainly due to limited space on the wall where it is mounted. The room was very comfortable and quiet, but it had a tendency to get overheated, even when I reduced the heating thermostat to 19C. As a result, I found it necessary to open a window at night. This means that there is a bit of street noise, but nothing very serious. Breakfast was up to Mercure's normal standard. The fruit salad contains plenty of choice. The hotel does not have its own restaurant, but there is a good variety of restaurants within walking distance. Staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to see you for your next vsit in Bayonne (after all these works) Sincerely,

Anonymous Business - 23/01/2019 AccorHotels certified review
« Satisfait... »

Satisfait...

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Nous tenons à vous remercier de votre fidélité et d’avoir pris le temps d’exprimer votre satisfaction. Vos commentaires et vos suggestions nous permettent de continuer à améliorer nos prestations aussi n'hésitez pas à nous préciser ce que nous pourrions améliorer au niveau du buffet petit déjeuner. A très vite au Mercure Bayonne Centre le Grand Hôtel, Cordialement,

Ed Friends - 22/01/2019 AccorHotels certified review
« Relaxing »

Very spacious room and the hotel is close to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. Thank you again for sharing your experience, and we hope your next visit will be as relaxing as the previous one. Sincerely,

John P. Couples - 08/01/2019 AccorHotels certified review
« very good, nice room, pleasant staff rnjoa »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Christine D. G. Families - 07/01/2019 AccorHotels certified review
« Lovely hotel staff very friendly and helpful »

Comfortable, clean and quiet room. Good to have coffee/ tea making facilities in our room. Great breakfast. The hotel is well situated for sightseeing. Would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 01/01/2019 AccorHotels certified review
« good service good location expensive »

freezing bathrooms, no possibility to regulate temperatures; very surprising for an expensive, 4 star hotel very good service though; direct booking was way more expensive than online

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE LAURE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ap Couples - 01/01/2019 AccorHotels certified review
« excellent »

great checkin. Very helpful about where to eat Very comfortable beds great shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW P., Thank you for taking the time to write this wonderful review of your recent stay at The MERCURE BAYONNE CENTRE. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our staff and service. At The MERCURE BAYONNE we pride ourselves on creating special experiences for all of our guests. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back to The MERCURE BAYONNE CENTRE in the very near future. Best wishes, Geoffrey GAUTIER - Marketing Manager Mercure Bayonne Centre

Tlh235 Families - 30/12/2018 AccorHotels certified review
« Lovely hotel »

Lovely hotel and staff really friendly. Stayed in the largest room available and maybe still a little small however it is beautifully furnished. This is an old building with an old French elavator with a seat in it (Otis adapted to work now) marble foyer floors and an amazing French staircase. It's has so much character even though now a hotel this beautiful building. Bayonne is a beautiful place to visit and Mercure hotels are once again a pleasure to stay in

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACEY H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tim A. Business - 23/11/2018 AccorHotels certified review
« Perfect traditional hotel with a modern stylish decor »

I love this hotel, the traditional building brought up to date with stylish modern interior and design. I will stay again and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Awaiting for your next visit, Best Regards, Caroline UGARTEMENDIA Attachée Commerciale

Anonymous Solo - 31/10/2018 AccorHotels certified review
« Super location and clean room »

Whenever visiting Bayonne, I definitely stay at Mercure Bayonne Hotel. Efficient , friendly receptionists and other staff made my stay in Bayonne comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments and your kindness regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback I will share with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA

Anonymous Couples - 26/10/2018 AccorHotels certified review
« City comfort in style »

Once the parking was worked out We enjoyed the feeling of a small classic comfortable centrally placed convenient hotel. Large rooms with good features

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Thank you for traveling to visit France and the Basque country. We are very greatful for your comprehensive review and wonderful feedback of your stay at MERCURE BAYONNE CENTE LE GRAND HOTEL. We were delighted to hear that you enjoyed your stay at our hotel and we hope we will have the pleasure to welcome you again in Bayonne. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

Craig B. Business - 24/10/2018 AccorHotels certified review
« Very pleasant 2 night stay »

Relaxed, friendly experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I' am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

W. Friends - 22/10/2018 AccorHotels certified review
« PRIVILEGE room dissapointing, very small and very little storage, had to ask for comfy chairs.! »

Staff were all charming. I was not offered a welcome drink chitty even though a Silver card holder, it was not on their computer, why not ? Moved from Privilege room to more spacious standard room on request which suited us much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We thank you for taking the time to answer our questionnaire. Regarding your two points of discontent, sometimes the computer system does not give us all the elements. You could see that we reacted immediately upon presentation of your member card. Our hotel is very old so the rooms are quite different. Once again, you noticed that our reception team arranged for you to occupy a larger room. We hope to welcome you again at the Mercure Bayonne Centre Le Grand Hotel. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

Dorothy R. Friends - 18/10/2018 AccorHotels certified review
« Wonderful Location »

We enjoyed Bayonne very much, the historical part and most of all, the location and personnel. We especially want to mention Guillam who helped us with future reservations. He also helped us with a broken garage door problem which allowed us to get our car out of the garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team and especialy with Guillaume. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

N. Business - 14/10/2018 AccorHotels certified review
« Great location for a weeks stay. »

A great hotel that is centrally located down a quiet side street. I stayed for a week as I was on business in the area. The room was clean, airy and cleaned everyday. There was a good selection of hot and cold dishes for breakfast and the staff were very attentive. I would stay here again when I’m next in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Margaret Couples - 14/10/2018 AccorHotels certified review
« Pleasant hotel in lovely location »

The Mercure Bayonne is well located for transport, including the wonderful free navette and is within easy walking of the entire old town and the railway station. Te service is good, the breakfast excellent and our room was quiet and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline UGARTEMENDIA Attachée Commerciale

Jerald H. Friends - 08/10/2018 AccorHotels certified review
« Very enjoyable »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have the pleasure to inform you that our breakfast buffet will be modified in order to make you discover more and more local products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A R. S. T. Couples - 02/10/2018 AccorHotels certified review
« THATS IT »

Fabulous Reception staff, quick polite, breakfast staff, and of course amazing chamber staff. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam Thanks for staying at Mercure Bayonne Centre Le Grand Hôtel. We work hard to make our guests happy and appreciate your feedback! Securing your trust is our aim, your satisfaction is our best award. Thank you also for your compliments towards our team which will appreciate this attention. Warm regards

Anonymous Couples - 26/09/2018 AccorHotels certified review
« Nice hotel in an interesting area »

This is a nice hotel in a fascinating area of France. Close to both train and bus and small enough city to walk and enjoy the culture. We enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, It was a great pleasure to welcome you among us during your stay in Bayonne! We are happy to read that you appreciated our atmosphere here at Mercure Bayonne Centre Le Grand Hôtel. Hope to have the chance to see you again, Best regards, Sincerely,

Anonymous Couples - 16/09/2018 AccorHotels certified review

Very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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