Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

TripAdvisor rating 4.0/5 162 reviews
Hôtel Mercure Bayonne Centre Le Grand Hotel
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Room 1

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Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre (Nearby)
  • Massage (Nearby)
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100
bayonne
france

Tel: +33559596200

Fax: (+33)5/59596201

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAYONNE ANGLET BIARRITZ :   C BAYONNE MAIRIE

  • CHRONOPLUS :   B A2 C BAYONNE MAIRIE

  • MAIRIE DE BAYONNE :   Ligne A1 MAIRIE DE BAYONNE

  • By plane

    AEROPORT BIARRITZ At 6.1km / 3.79 miles

  • By train

    BAYONNE At 1km / 0.62 miles

GPS :43.492304, -1.476461

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Bathroom products

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Bathroom products

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 25
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

BAR DU GRAND HOTEL

Photo non contractuelle / Strictly non binding

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 21

  • Maximum capacity: 8 people

Find out more

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,098 reviews

tripadvisor

TripAdvisor Rating 4.0/5

162 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly, professional

Customer review rating 4.5/5

Vw Couples - 08/10/2019 AccorHotels review

We arrived before check-in time and we were made very welcome to take our room early. We were very pleased about this. Staff were very helpful all through our stay.

Hotel Mercure Bayonne

Customer review rating 4.5/5

David C. Couples - 07/10/2019 AccorHotels review

The room was clean and quiet parking was available and the lift brought back memories of Paris when I was young

Very pleasant, except for problems with hot watet

Customer review rating 4.5/5

Tom Solo - 02/10/2019 AccorHotels review

Lovely hotel, pleasant bright room, friendly & helpful staff, and a perfect location. Only downside was the lack of hot water for some of my stay.

Good, but could have been better

Customer review rating 4.5/5

Anonymous Couples - 30/09/2019 AccorHotels review

Having checked in online, the actual check in at the hotel could have been better especially regarding the pre booked parking.

Wonderful hotel and very nice staff

Customer review rating 4.5/5

William B. Couples - 29/09/2019 AccorHotels review

Marie is so kind and helpful. She welcomed us and gave us information about restaurants and activities.

Wonderful experience.

Customer review rating 4.5/5

Jim Friends - 29/09/2019 AccorHotels review

This is a great location with a staff to match. Every employee we interacted with could not have been nicer or more helpful.

Superlative!

Customer review rating 4.5/5

Robert K. Couples - 26/09/2019 AccorHotels review

Excellent breakfast with great variety. Spacious rooms and comfortable bathroom. Lovely firm beds. Outstanding location!

Customer review rating 4.5/5

Anonymous Couples - 26/09/2019 AccorHotels review

Expedient check in, spacious room, helpful staff and great breakfast.

There was no hot water for two days. Our entire stay.

Customer review rating 4.5/5

James W. R. 4. Families - 25/09/2019 AccorHotels review

NO HOT WATER!!! Other wise the room was nice, clean, well maintained and the staff was very good about it all. Thank you for the breakfast. Parking situation is awful. I parked 5 streets away.

Customer review rating 4.5/5

Bess Friends - 13/09/2019 AccorHotels review

Great service. Would have liked to have had a second chair and/or bureau with drawers since closet was small. The bathroom was nice and bright. The breakfast was very good.

Customer service can be improved

Customer review rating 4.5/5

Anonymous Business - 13/09/2019 AccorHotels review

It was cold during my stay and nobody was able to help start the heating system. The breakfast hostess only approached us for asking our room number, but no good morning wish or her asking if she could assist with anything. In other words she appeared disinterested in her customers and was not welcoming

Very pleasant

Customer review rating 4.5/5

Anonymous Solo - 19/08/2019 AccorHotels review

A beautiful hotel in a central location. More expensive than I would normally pay and I will use loyalty points going forward if staying again or in another AccorHotel.

excellent

Customer review rating 4.5/5

Anonymous Solo - 16/08/2019 AccorHotels review

excellente

Travelling through

TripAdvisor rating 4.0/5

karlbourgeus Couples - 16/07/2019 TripAdvisor review

Wanted to visit Biaritz and this hotel was a very nice option price vs quality. From this distination you can visit places like Biaritz and Bilboa. Also the link with the Basken culture is an extra. Private parking place at walk distance

Thank you for taking the time to write this wonderful review of your recent stay at Mercure Bayonne Centre Le Grand Hôtel. I will be certain to share this fantastic review with the whole of the team and we hope to welcome you back in near future. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our location. We pride ourselves on creating special experiences for all of our guests. Best wishes, Geoffrey GAUTIER - Marketing Manager Mercure Bayonne Centre Le Grand Hôtel

Nice staff great location

TripAdvisor rating 4.0/5

michaelglewis Family - 15/07/2019 TripAdvisor review

The hotel is well located in central Bayonne and close to botanic gardens and parks. Banks restaurants and cafe’s are close by. Parking height is an issue if your car has roof rack as max height is 1.90m and is 200 metres walk away.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Geoffrey GAUTIER - Market manager Mercure Bayonne Centre Le Grand Hotel

Would definitely return

Customer review rating 4.5/5

Anonymous Couples - 13/07/2019 AccorHotels review

We were part of a Rick Steve’s tour

Dear JOE B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Nice and comfortable situated perfect in Bayonne

Customer review rating 4.5/5

Soren Couples - 07/07/2019 AccorHotels review

Welcoming and friendly staff in the cosy hotel right in the center of Bayonne makes this hotel a good choice for a stay. The rooms are very different and some needs a little updating, but they are very clean and cosy. The breakfast er superb and the bar are very nice, however without a bartender and a little bit limited.

Dear SOEREN O., Thank you on behalf of all of Mercure Bayonne Centre team for the very positive comments about your last stay with us. Especially, many thanks for your special mention concerning staff who knew how to welcome you with professionalism and friendliness. Your satisfaction is really the best reward. We hope to welcome soon for your next stopover in Bayonne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Great hotel- Challenging Parking

Customer review rating 4.5/5

Peter W. Couples - 30/06/2019 AccorHotels review

Great hotel excellent staff very helpful, professional and friendly. Great location apart from parking. If you drive anything larger than a mini then you are in for a challenge getting you car up and down the circular ramp.

Dear PETER W., Thank you very much for sharing your feedback after your stay in Mercure Bayonne Centre Le Grand Hôtel. We are pleased that you enjoyed both staff and our central location. Thank you for your compliments on our front staff we are very pleased to read that they were helpful. We are very sorry to hear about parking. Be sure that we have made a procedural reminder so that these incidents do not happen again. We hope to have the opportunity to welcome you back in the near future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing & Commercial Mercure Bayonne Centre - Le Grand Hôtel

Old building but charming and spacious room. Great bathroom.

Customer review rating 4.5/5

Carlo Couples - 30/06/2019 AccorHotels review

Good location, very well situated. Room on streetside : noisy in the morning due to laundry pick up and street cleaning. Very friendly reception lady. Affordable drinks.

Dear CARLO H., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Directeur Marketing & Commercial Mercure Bayonne Centre Le Grand Hôtel.

Lovely hotel

Customer review rating 4.5/5

Valerie C. Friends - 05/06/2019 AccorHotels review

Staff very helpful and friendly, unfortunately room was not cleaned on last day and had to ask for help from reception who were very helpful and got things sorted out very quickly

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