Hotel - ibis Styles Rouen Centre Cathedrale
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Rouen Centre Cathedrale Hotel

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3.0/5 608 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early Check In

Catering

  • Breakfast included in the price

Business services

  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

  • 48 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings
3.7/5 AccorHotels Rating Based on 1,159 reviews

Our guest reviews for ibis Styles Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 608 reviews
AccorHotels certified review
Keith Friends - 13/02/2018
« Ideal location »

It was easy to find and near the centre of the city. The staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Peter M. Business - 08/02/2018
« Over priced and tatty »

Dreadful smell in the bathroom. Cheaply decorated and slap dash. Over priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Anonymous Solo - 26/01/2018
« A less comfortable stay than I was expecting »

The staff were friendly and helpful. However I found it difficult to sleep. It was as if I was in a single room with my neighbours, I could hear every noise that they made, particularly as the head of the bed appears to be placed next to the head of the bed in the neighbouring room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL L., Thank you for taking the time to tell us about your experience at the ibis Styles Rouen Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Adam Business - 04/01/2018
« Smart and stylish hotel with a friendly welcome »

Nice clean room with comfortable beds, decent breakfast, well located for the centre of town

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADAM S., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Family - 04/01/2018
« Decent hotel with friendly service »

I don’t understand the negative reviews on TA. The hotel was fine for us: we had a family room with a double bed and two singles. It was not a big room but what do you expect with four sleeping places in it? We didn’t need air conditioning. The double-glazing was very efficient and we heard no sound from outside even though we were on the front. Breakfast was fine. Friendly people, would stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Céline DUBOS, Manager.

AccorHotels certified review
Angela H. Couples - 18/12/2017
« Great location. Great staff. Nice big room. »

Had a fabulous time hotel is great at a great price gor it's location. Parking was a bit of an issue but we managed to sort something. The man on reception was fabulous, really happy and helpful and spoke excellent english.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELA H., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline DUBOS Directrice

TripAdvisor review
Business - 17/12/2017
« Good location »

This hotel, is in a very good location, close to the historic center of Rouen. Around 15 minutes walk from the train station. Very convenient location. I would recommend this hotel for a stay in Rouen.

Our hotel has responded to the review
Our hotel has responded to the review

Madam, Sir, Thank you so much for taking your time to share your experience during your stay at Ibis Styles Rouen Centre Cathedral. The location of the hotel from the city centre is our greatest point. Great to hear that you spent some good time over here. Furthermore, I will share your compliments with our entire team. Your satisfaction is the reward for the staff who work on the daily basis to offer you the best quality service. You will always be welcomed at our if you sto over in Rouen. Best regards Lambert

AccorHotels certified review
Julie M. Friends - 04/12/2017
« Excellent base »

Staff were extremely helpful and kind .The breakfast was really good .After a slightly noisy first night we asked to change rooms which was not a problem to the reception staff.nothing was too much trouble .Brilliant staff.

AccorHotels certified review
Laurent F. Business - 20/11/2017
« Good service but poor room »

At first I was shocked by the bad smell in the room, probably due to toilet pipe... Cleanness was OK but just OK. Breakfast and service was rather fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Bubbles Couples - 19/11/2017
« Perfect for the price »

Easy check in. Clean comfortable room. Hotel clean and bright. Perfectly situated. Car park to the side of the hotel,not assigned to the hotel.pay in car park on leaving. Breakfast continental and fresh orange juice from juicer. Very pleasant stay,would definitely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN S., Thank you so much for taking your time for sharing your experience during your stay at Ibis Styles Rouen Cathedral. Great to hear from you that you spent some good time over here. Moreover, I will share your compliments with our entire Team. Your satisfaction is the best reward for our staff who are working on a daily basis to offer you the best quality service. Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lambert

AccorHotels certified review
Anonymous Solo - 14/11/2017
« Great value for accurate fee »

Friendly staff and nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Agi Couples - 03/11/2017
« Adequate »

Room and staff satisfied fully But it would have been helpful if your information had made it clear that there is no vehicle access to the hotel and it is necessary to park in a public car park some 300 yards from the hotel and drag luggage up 3 sets of steps to reach reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW I., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Solo travel - 02/11/2017
« Beautiful City »

Singing in the cathedral was wonderful, the art gallery is one of the best and the church where Joan of Ark was burnt at the stake interesting. The Joan of Ark history perspective is memorable. A beautiful city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for taking a bit of your time to put down your experience during your stay at Ibis Styles Rouen Centre Cathedral and our city. We are really pleased for you that you did enjoy everything here. Your satisfaction is a source of encouragement for all our entire team, who are working on a daily basis to give you the best possible service. We look forward to welcoming at any time if you stop over here. Best regards Lambert KOUASSI K.

AccorHotels certified review
Abl Couples - 30/10/2017
« All as expected, in city center »

Nice staff, well located, clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGATHE B., Thank you so much for taking your time for sending us a review of you stay At Ibis styles Rouen Centre Cathedral. We are really pleased that you did enjoy your stay over here. I will share this satisfaction with our entire team, who work on the daily basis to give you a best quality service. we look forward to welcoming you again in the near future. Sincerely, Lambert

AccorHotels certified review
Kathrine S. Couples - 20/10/2017
« Would stay again!!!! »

Great service, the room was clean and we enjoyed the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHRINE S., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Couples - 10/10/2017
« Well situated, comfortable hotel »

Our room was very comfortable with enough space for two people for 8 nights. We had a double bed with a sofa that could have converted to a bed. The staff were very friendly and happy to help. We reported a light not working in the morning, when we got back in the evening it had been fixed so they are efficient and listen to their customers. Breakfast had lots of options and is self service. As it's a continental hotel you don't have drawers in the room but there's enough shelf space to compensate. Also there's no kettle in your room but there's one as you come in through the main door near reception. A very good place to while away a holiday in Rouen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for your compliments during your stay at Ibis Styles Rouen Centre Cathedral. I will share your compliments with our entire team. Your satisfaction is the best reward for our staff who work on the daily basis to offer you the best quality service. We look forward to welcoming you again if you pass by Rouen. Best regards Lambert KOUASSI K.

AccorHotels certified review
Martin P. Families - 24/09/2017
« Wonderful location and friendly staff »

We were at the hotel for 8 nights, the room was large enough for the two of is and very comfortable. The staff were all very friendly and very helpful. For example on the first morning we told them that the main light didn't work. When we returned to the hotel it was fixed. The breakfasts had a variety of things to try and everything was always fresh. We really enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN, Thank you so much for your comments following your stay at Ibis Styles Rouen Centre Cathedral It is always a great pleasure to receive some positive feedbacks from our Guests. I will share your satisfaction with our entire team that will service as a source of motivation. Your satisfaction is the best reward for our staff who work every day to offer our Guests the best quality service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lambert Receptionist

AccorHotels certified review
Colin Couples - 20/09/2017
« OK, But.................................. »

Check in was good, (Lambert?) very helpful, and gave full description of hotel facilities and parking options. Spoke excellent English. We had a river view room on the 6th floor, which was VERY small and in our opinion looked "tired". Furniture looked squeezed into the small space available, en-suite facilities could not have been smaller, and the shelf above the hand sink made everything impractical, even access to the tap! The sink plug did not work, or drain properly, and when we investigated found it was due to cigarette ends being forced down the plug hole. Obviously not picked up by house keeping. We did report this to reception. On our second day towels and the shower mat had been removed but had not been replaced, we had to request towels from reception (readily given), and then when we tried to access the room we found the key card did not function - another trip to reception to rectify. We also experienced the strong smell of cigarette smoke in the room, which we think may have been from the next room's occupants entering our room through some vent or similar. Whilst the breakfast was OK, it did vary significantly on the 2 days we stayed, but on neither was it up to the standard or quality of the breakfast we later experienced at the Ibis Styles in St Malo port. Overall a disappointing stay, the impression we got was the hotel was tired, and we certainly did not think any refurbishment had worked on a very old building, in fact we thought the room theme was "tacky". I would not be happy to recommend this hotel and whilst I would happily use Ibis Styles again (I refer to our St Malo experience) I certainly will not go back to this particular hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN T., Thank you for taking the time to tell us about your experience at the ibis Styles Rouen Centre Cathedrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Couples - 18/09/2017

Comfy bed, very cramped shower, good location and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK J., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ron Couples - 16/09/2017
« Ron »

No towels in the bathroom, door lock did not function properly to allow locking from inside. Local pub was very noisy with loud music into the early hours and much noise from the crowds outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

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