ibis Styles Rouen Centre Cathedrale Hotel 3 stars

TripAdvisor rating 3.0/5 729 reviews
ibis Styles Rouen Centre Cathedrale
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Hotel extras

  • Breakfast and free WIFI.

  • Hotel located 5 minutes from Rouen Cathedral.

  • Family and/or connecting rooms for up to 2 adults and 2 children

  • Rooms with a view of the River Seine or the cathedral.

  • Rooms with balcony on request.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • No rooms for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast included in the price
Business services
  • Copy/print service available

Hotel location

ibis Styles Rouen Centre Cathedrale

9 Place De La Republique
76000
rouen
france

Tel: +33235719358

Fax: (+33)2/35719215

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHARLES DE GAULLE At 155km / 96.31 miles

  • By train

    GARE RIVE DROITE At 1.6km / 0.99 miles

GPS :49.437454, 1.096183

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for a great stay.

Standard Room with one single bed

  • Max. number of persons: 1
  • Area: From 13
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with 1 double bed and terrace.

  • Max. number of persons: 2
  • Area: From 13
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard family suite with 1 double bed and 1 sofa for 2

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Our guest reviews for
ibis Styles Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

2,053 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

729 reviews

Great value for money & freindly staff

Customer review rating 3.8/5

David Families - 20/08/2019 AccorHotels review

very helpfull person on check in, rooms clean and pretty big for a budget hotel, even the complementary breakfast was good

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva, Chef de la Réception

Overall not very good this time

Customer review rating 3.8/5

Chandan K. Couples - 19/08/2019 AccorHotels review

I have been a frequent traveller and always prefer Accor hotels wherever I go and it has been always good but not this time. The staff said straight no for any flexibility asked for like early check in or late check out. On website it is clearly mentioned that it can be done if required also on paid service but the staff was rude to decline it straight away that too I just needed for 1-2 hours. It was needed because my wife was little sick and she needed a little extra time. Anyways we followed and checkout early. Also while checkin we were told that check in is at 14:00 pm not at 12:00 which is not normal. I have had good experiences with many other accors but this one was. certainly bad. Breakfast options were very less and cleanliness in the breakfast area was also not that adequate. We had booked the style hotel because of its balcony view but when we reached it was found to be covered from all side and the same was not communicated. No complaints for room it was good and clean.

Dear CHANDAN K., Thank you for taking the time to tell us about your experience at the ibis Styles Rouen Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva, Chef de Réception

Week-end in Rouen

Customer review rating 3.8/5

Anne Couples - 18/08/2019 AccorHotels review

Good location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eva, Chef de la Réception
Customer review rating 3.8/5

Anonymous Solo - 12/08/2019 AccorHotels review

Disappointing hotel. Did not live up to information on Accor website

One night stay in Rouen with children

Customer review rating 3.8/5

Anonymous Families - 11/08/2019 AccorHotels review

We wanted to stay in central Rouen for one night on our way to Calais and needed a family room. Limited availability at the time of booking but this hotel seemed to meet our needs. When we arrived, we struggled to park close to the hotel, which was a problem as one of our children is a wheelchair user. I had mentioned this on booking so assumed any access issues would have been raised in advance. Unfortunately the lift was too small to fit a wheelchair and the beds took up most of the floor space in the room. The room was also extremely hot. However, the staff were very helpful and welcoming and the breakfast was nice. The hotel is central and we found it any easy walk to the cathedral and restaurants. The price charged for the hotel appears to be based on its location and not the quality of the room. While the staff friendliness and nice touches e.g. sweets in room and toys in reception for children were welcomed, they did not make up for the lack of space and comfort in the family room for 4 and the access issues for disabled guests.

Hot, crowded and noisy.

Customer review rating 3.8/5

Anonymous Families - 07/08/2019 AccorHotels review

The staff and food were excellent, but the room was far too small for a family of 4, there was no air conditioning so the Windows had to be open. There was a lot of street noise throughout the night making it very difficult to sleep.

Wonderful staff but outdated and tired property and room without air conditioning

Customer review rating 3.8/5

P L. Couples - 06/08/2019 AccorHotels review

I was very pleased with the hotel staff and encountered many staff members who were friendly and pleasant and strived to provide excellent service during my two-night stay. However, I was very disappointed by the hotel itself, which is old and unappealing. My room was small, even by Ibis standard, and, worse yet, it lacked air conditioning. I do not recall ever staying at a Ibis Hotel without air-conditioned room , let alone an Ibis Style. The weather was quite warm, and therefore I slept very poorly the first night – I was not able to open the window because the room had no windows – it only had doors to the terrace, which was shared with other rooms and thus was not private. When I notified the staff the next morning, she was kind enough to move me across to the hall to a room with a private terrace. However, the room was still too warm for comfort in the hot summer nights, and I spent another sleepless night and woke up exhausted. In addition, the room décor and furnishings were outdated and sad-looking. I believe a major renovation of the hotel rooms and public space is sorely needed to bring it up to date and make it more fresh and appealing. I understand the façade is currently being renovated, but that would not improve the overall comfort and well being of the hotel guests. Overall, I feel that this hotel does not merit being part of the Ibis Style brand – in fact, at its current state, it would rank near the bottom of the Ibis brand based on the property itself. The hotel’s wonderful staff deserves a better property in which to deliver their caring and kind service, and its guests certainly deserve better.

Customer review rating 3.8/5

Tim S. Families - 05/08/2019 AccorHotels review

Good location. Old building, small rooms, difficult to renovate.

Excellent, friendly staff, clean hotel.

Customer review rating 3.8/5

John P. Families - 04/08/2019 AccorHotels review

The staff were very welcome by & friendly. The hotel was clean and tidy. An excellent service. Thank you.

Uncomfortable

Customer review rating 3.8/5

Paul B. Families - 02/08/2019 AccorHotels review

No air conditioning. Too noisy to leave window open so very uncomfortable in hot weather.

Dr

Customer review rating 3.8/5

Steve Couples - 30/07/2019 AccorHotels review

Severe lack of air conditioning in the corridors which must have been 40C+ Rooms only had inadequate fans. Breakfast was below average stocks that kept running out.Hotel was well positioned for the town centre and parking was easy but expensive

Parts very good but parts disappointing

Customer review rating 3.8/5

John B. Friends - 29/07/2019 AccorHotels review

Staff very attentive breakfast excellent. Due to external refurbishment the access to the balconies for my friend who is a smoker disappointing. Due to exceptional hot weather, the lift had to be put out of action periodically. Also with exceptional hot weather fans were inadequate. Rooms wel provided but it would be appreciated if more than one toilet roll was put out especially for a stay in excess of one night.

Wonderful

Customer review rating 3.8/5

Big W. Couples - 21/07/2019 AccorHotels review

Staff was very helpful and accommodating. Room was clean and cozy.

Dear sir, We very much appreciate your comments regarding your stay at the ibis Styles Rouen Centre Cathédrale. It is always a pleasure to receive positive feedback. I W. share your comments with our team. I am sure that this feedback W. serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit W. be as pleasant as the previous one. Sincerely, CDUBOS, Manager

Very convenient, but difficult to find

Customer review rating 3.8/5

Stewart K. D. Couples - 20/07/2019 AccorHotels review

Fine

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CDUBOS, Manager

Correct

Customer review rating 3.8/5

Brigitte Friends - 17/07/2019 AccorHotels review

Probleemloos

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 3.8/5

N. F. Couples - 16/07/2019 AccorHotels review

Friendly staff, decent breakfast, but room somewhat beneath ususal Ibis Styles standards (size, comfort, noise).

Customer review rating 3.8/5

Anonymous Friends - 08/07/2019 AccorHotels review

A little underwhelming for an ibis styles hotel. Theron. Was basic as was the breakfast room. Our next stay was at Ibis Bayeux which was a basic standard hotel but we felt the rooms were better maintained and it was better value for money

Unacceptable service from Accor group

Customer review rating 3.8/5

Anabela V. Friends - 05/07/2019 AccorHotels review

Broken lift! Paid more for room on high floors with balcony, but because of the lift was broken, need to ask to change to lower floors, under such circumstances. How can 2 old couples, were capable to bring luggages to 6th floor? The recepcionist, under pressure, gave us rooms 2 rooms on 1st floor & other 2 rooms on 4th floors. We are on 21century, how it is possible that an hotel don't have air conditioner at all! Hotel staff incompetent to solve immediately the lift problem! The worst experience ever felt in Ibis!!!

problems with the lift

Customer review rating 3.8/5

Jeffrey B. Couples - 02/07/2019 AccorHotels review

in general the hotel was fine, well located for the historical center, restautants etc. The staff were very professional, welcoming and helpful. Our stay was somewhat spoiled by events beyond the normal control of the staff. Firstly the heatwave in Rouen on 28/29 July with temperatures around 36 degrees C, and no air conditionning in the hotel. t Secondly the fact that the lift broke down on Saturday and could not be repaired for the two days of our stay - six floors, 36 degrees and no air-con. We also had the additional problem that on one occasion, after six floors up the stairs, the key card did not work!!!!! In fairness we were granted a discount of around 10 percent on our bill.

nice stay in the hote

Customer review rating 3.8/5

Erik Business - 01/07/2019 AccorHotels review

hotel was nice. rooms were very small without airco

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