Novotel Parma Centro - New Opening Hotel 4 stars

Customer review rating 4.2/5 62 reviews
Novotel Parma Centro - New Opening
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Hotel extras

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
  • Languages spoken at the hotel
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request
Business services
  • Copy/print service available

Hotel location

Novotel Parma Centro - New Opening

Via Trento 9
43122
parma
italy

Tel: +390521272717

Fax: (+39)0521/272724

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO BOLOGNA At 92km / 57 miles - Shuttle paying

  • By plane

    PARMA At 3km / 2 miles - Shuttle paying

  • By helicopter

    PARMA At 3km / 2 miles

  • By train

    PARMA At 0km / 0 miles

  • By train

    PARMA At 0km / 0 miles

GPS :44.809152, 10.330159

Our accommodations

Spacious and adaptable, with a contemporary design, the Novotel Room is truly a place for living, perfect for all your needs.

Double Room with Superior Sofa

  • Max. number of persons: ‌4
  • Area: From 20
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

Executive Room

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

Our restaurants and bars

SAN BARNABA

Type of cuisine: Regional

The San Barnaba Restaurant offers high-quality dishes based on traditional Parma cuisine, one of the most representative of Italy. Our chef's offerings are made with carefully selected typical local produce.

Lunch

  • Mon
  • Tue
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  • Sat
  • Sun

Dinner

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  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

CHATEAU BAR

Photo non contractuelle / Strictly non binding

The Chateau bar is open every day and welcomes guests who want to take a break and relax with a drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Parma Centro - New Opening

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

62 reviews

Nice place

Customer review rating 4.2/5

Karen Business - 09/06/2019 AccorHotels certified review

Brand new. Rooms are great. Staff are friendly

regular at Astoria - back in Parma at the new Novotel

Customer review rating 4.2/5

Martin Business - 07/06/2019 AccorHotels certified review

2 nights business trip staying at teh old Astoria - totally transformed new modern well equipped rooms. Bar and restaurant area superb. Breakfast much improved. Well done on the changes.

Confusing brand image, rushed to market.

Customer review rating 4.2/5

Chris W. Couples - 26/05/2019 AccorHotels certified review

The hotel was a building site. Garage access was extremely difficult and garage security non existent. The air conditioning did not work properly throughout our stay and we had to request extra blankets. There was a launch party, bùt we were not invited. The reception staff struggle with a pathetically inadequate reception position. The bar and food are ridiculously overpriced so we went elsewhere. All in all, this hotel sends out all the wrong signals and Accor group will need to work much harder to get it right. Poor show.

Enjoyable and comfortable stay.

Customer review rating 4.2/5

G. J. Couples - 25/05/2019 AccorHotels certified review

We were warmly welcomed by yr check-in/reception desk, and he spoke excellent English. Because we arrived before check-in time, they agreed to keep our luggage in a locked room until check-in time. Clean, well-furnished room with everything we needed. We were pleased to see that you have climate and nature friendly bathroom products: shower gel, shampoo, soap -- SO important now with global warming & climate change. Very good breakfast and friendly staff in the breakfast room. Please note: We do not travel that much anymore, therefore we are not signing up for yr Loyalty Program. And when we travle, we often stay with friends. So we don't belong to any loyalty programs. This is no reflection on Accor Hotels.

The facility and the service were excellent

Customer review rating 4.2/5

Anonymous Business - 23/05/2019 AccorHotels certified review

The room was very clean, modern, spacious enough and had everything that a visitor needs. The buffet breakfast offered a great variety of hot and cold food, tea, coffee and juices. The staff was friendly and helpful.

New hotel with some nice amenities but they need to work out the kinks & better train staff

Customer review rating 4.2/5

Shaun H. Business - 18/05/2019 AccorHotels certified review

Nice, modern hotel with adequate room size, very large tvs and nice bar area along with a small gym and a sauna (a nice plus). Rooms however had no working desk (just a chair and very small, low little table), and were hot (climate control didn't work). As well, staff needs better training. Two things we experienced were that we were told, at arrival at 12:30pm, that room weren't ready till 2pm and the receptionist didn't even look up the reservation or take any info. Just we need to come back after 2pm. As a frequent Accor hotel guest (and member) I've never experienced this before. I don't except any royal welcome but at least would expect a hotel to look up your info, give you proper info, maybe offer you a map if you have time before check in, etc. And the hotel was completely dead so and early check in definitely could have been offered (especially as an Accor member with the level that offers that amenity). Our check in at 3pm, when we returned after lunch, went fine and this time a different receptionist was very helpful and provided the level of service expected at a Novotel (or Accor property). Breakfast was abysmal and definitely not worth the extra charge. We arrived at 9am (breakfast finishes at 10am) and there was next to nothing available. Eggs, sausage and most vegetables were gone. We asked for more eggs (and do keep in mind there were others at breakfast beyond myself & my wife) and after a few minutes the worker brought out maybe 2 scrambled eggs (as in the amount that was made). They didn't refill anything during the 30 minutes we were there so all we were able to have overall were pastries (which were well stocked), coffee, a yogurt and a bit of fruit they had. Normally I wouldn't complain about a breakfast that lacked options, but this wasn't an independent Italian hotel (which can offer very basic breakfast options), but an Accor hotel that absolutely did not live up to the standard set by their other properties across Europe (especially in central and eastern Europe) and that was due to staff that seemingly didn't care and were more concerned about just cleaning up the tables and restocking plates & sliverware, not actually providing and restocking food for the customers to eat.

friendly staff good welcome

Customer review rating 4.2/5

Andrew Couples - 14/05/2019 AccorHotels certified review

nice people & clean hotel

Like

Customer review rating 4.2/5

Kaido Families - 27/04/2019 AccorHotels certified review

Like the new modern interior. Very good and beatiful experience.

Great stay in a new hotel

Customer review rating 4.2/5

Hillel Business - 09/04/2019 AccorHotels certified review

Clean and new hotel, good location.

Disappointing

Customer review rating 4.2/5

Geoff Solo - 08/04/2019 AccorHotels certified review

Lovely, fresh new rooms with huge (and I mean huge) TVs and amazing rainfall shower. Public spaces are very contemporary too but a few odd things made this poor value for the amount I paid: - terrible wi-fi. I measures it at 4mbps at one point. Almost as bad and as unreliable as dial up and I had to use my data (when I could get a signal) - kettle and cups in rooms which is a nice touch but no milk (or creamer) or coffee. When I asked for a sachet for my room I was given a complimentary cup of espresso instead - doors to the old wing of the hotel are open for all to see (presumably because the rooms are still in use) which was a bit odd and not the greatest early impression. - Not the fault of staff but I was forced to pay upon leaving even though I had an email from Accor saying I had pre-paid! This left a very bitter taste even though I have since verified that no money had been taken in advance...just causes confusion Accor. I got the idea this place had been rushed open in the last few weeks following its refurbishment. Better places in Parma I think.

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