Hotel - Novotel Brisbane South Bank
Novotel Hotel Novotel Hotel

Novotel Brisbane South Bank Hotel

4.5/5 217 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Each Standard Room offers flexibility, comfort, and connectivity. A choice of bedding to suit your needs with either a King or two Double Beds and views including urban vistas, Musgrave Park or the city skyline. Connected rooms are available on request.Each Superior Room features expansive views of Musgrave Park or the Brisbane city skyline with floor to ceiling windows. A choice of bedding to suit your needs with either a King bed or two Double beds. Connected rooms are available on request.

  • 238 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,795 reviews

Our guest reviews for Novotel Brisbane South Bank

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 217 reviews
TheAussieRoses Family - 19/03/2019 TripAdvisor review
« A lovely stay »

Thoroughly enjoyed our one night stay at Novotel SouthBank. Double room was terrific. Delicious dinner. Prewarned not to turn up too early for breakfast due to flight cancelled guests, greatly appreciated and had a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TheAussieRoses, Thank you for sharing your experience. It's great to hear that you enjoyed your double room and that you had the opportunity to dine in our restaurant. We hope to see you back again soon! Kind regards, Alex

Adrian S. Couples - 14/03/2019 AccorHotels certified review
« Excellent new Novotel »

Excellent new Novotel hotel with excellent service and recognition of Accor status which doesn’t always happen. Excellent bar and restaurant with delicious food. Air conditioning in rooms is quite poor and struggled with the heat, and seemed to shut off overnight? It became very stuffy and hot overnight and seems to be an issue looking at other reviews on TripAdvisor

Brian Couples - 14/03/2019 AccorHotels certified review
« Comfortable hotel with good staff »

Generally quite good.

Nic Families - 14/03/2019 AccorHotels certified review
« Above and beyond »

Excellent service. Staff were friendly and very accommodating to children.

Grace R. Families - 14/03/2019 AccorHotels certified review

Hotel staff were amazing and their hospitality was fantastic

Katrina Families - 14/03/2019 AccorHotels certified review
« Awesome service »

Lovely customer service.

Simon Business - 14/03/2019 AccorHotels certified review
« Excellent, well managed »

The place was clean, friendly, facilities worked and inviting, food was 5 star.

Judith F. Friends - 13/03/2019 AccorHotels certified review
« Exceptional »

The best service, room and everything about the hotel.

Lauren Business - 13/03/2019 AccorHotels certified review
« A Great Place to Stay »

The rooms were lovely - clean and freash despite the heat outside. Staff were extremely helpful. Breakfast was not delivered on the morning it was ordered, and time ran out, but the staff were apologetic and generous in response to this oversight.

Leeanne W. Couples - 13/03/2019 AccorHotels certified review
« Weekend away, lovely stay »

The location is excellent close to the Convention Centre and lots of cafes and restaurants within walking distance. Rooms are really clean, beautifully designed and modern, though become a bit stuffy during the night as the air con seems to back off. Friendly staff, found the car parking expensive

Jo Friends - 13/03/2019 AccorHotels certified review
« Superb as always »

Once again this was another excellent stay at Novotel. Exceptional customer service by warm and welcoming staff. The facilities were of a very high standard and very clean. The $1 breakfast was brilliant. Such an enormous amount of delicious food to choose from. Thank you

Brian T. Families - 13/03/2019 AccorHotels certified review
« Impressed and very comfortable »

Satisfying and enjoyable,

Rick A. S. L. Families - 13/03/2019 AccorHotels certified review
« Brilliant location and truly beautiful hotel and facilities. As always with Novotel.....it is the staff that make it AMAZING »

We loved it. From the moment we checked in we were well and truly looked after. The facilities are fantastic and the food is delicious. Certainly one of the best breakfast buffets in Brisbane. It is the staff however that make Novotel hotels the BEST. They are obviously happy with their role and it shows. 5 star service every time.

J R. Families - 13/03/2019 AccorHotels certified review
« Great location and the facilities were just right. »

We enjoyed our stay and found the facilities to be of excellent standard. Our rooms were clean and spacious and well appointed. The bar area was cosy and the staff were all friendly. Thank you.

Franz Solo - 13/03/2019 AccorHotels certified review
« No free Wi-Fi »

Room was fine. As expected for a budget hotel. Staff was very friendly. But lack of free Wi-Fi is inexcusable. It is a basic requirement, like a shower or electricity.

Greg Couples - 13/03/2019 AccorHotels certified review
« Weekend stay »

Great hotel, central location perfect for our weekend visit

Couples - 13/03/2019 TripAdvisor review
« Great experience at Novotel Brisbane Southbank »

All staff were extremely helpful and friendly (special thanks to Coleman at Check-in) and the room decor was modern, clean with a comfortable bed. Food in the restaurant was delicious - we ate there at breakfast, lunch and dinner and were impressed each time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GoPlaces03847682937, Thank you for your review. It is an absolute pleasure to hear that our team was extremely helpful during your stay, especially Coleman! We're so grateful to have him on board. I'll also share your positive feedback with our Food and Beverage team, as I know they'll love to hear it. We hope to see you back again soon! Kind regards, Alex

Chris C. Business - 12/03/2019 AccorHotels certified review
« Slightly disappointing this time around »

I have stayed at the hotel on numerous occasions over the last 12 months and until my last visit, have always been impressed with the quality of service and amenities. I had 3 issues: 1. I left my room late in the afternoon and was assured by the desk that the cleaners would freshen my room between 5 and 6. This did not occur. 2. When ordering room service I requested that tomato sauce and salt and pepper be included. This did not occur. 3. On checking out, even though I was next in line, I had to wait approximately 10 minutes for another desk clerk (there was only one at the desk when I came down) to appear from the back room to assist. These are fairly minor issues and will not impact my desire to stay at the hotel again - they are issues however that can negatively impact what would otherwise have been a very satisfactory stay.

Kate M. Families - 12/03/2019 AccorHotels certified review
« Great »

Lovely and relaxing

Tarryn L. Business - 12/03/2019 AccorHotels certified review
« Beautifully clean »

Finally a hotel room that meets my expectations! We will be back there for sure, nice and clean!

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