Hotel - ibis budget Béziers Est La Giniesse
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Béziers Est La Giniesse

4.0/5 109 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 46 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating 926 reviews

Our guest reviews for ibis budget Béziers Est La Giniesse

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 109 reviews
Solo travel - 09/08/2018 TripAdvisor review
« Not up to usual Ibis standards. This hotel requires management action. »

The room light switch didn't work. The wash-basin tap was 'loose' and not properly fastened to the basin and. on my last night a water leak (coming from the a/c unit), caused a flood on the floor which soaked some of my clothing (which was unhelpful in the middle of a trip). My complaints were not properly acted on and the final response was simply :

Zach Families - 22/07/2018 AccorHotels certified review
« Not bad, not great »

The rooms are newly renovated and have the usual comfort of an Ibis budget. However, our air conditioner was not always strong. Sometimes it was ok, sometimes not cold at all. I asked the hotel employee about it and she responded in part by telling me AC is bad for your health, asking me the actual temperature of the room, asking what country I’m from and asking if I was sweating. Not so cool. Also, the breakfast was not as nice as at other Ibis Budget hotels. Only fruit cups, instead of fresh fruit and no muesli, like at others. There was nobody there for check-in. Only a kiosk. Otherwise the hotel was fine.

Elaine D. Families - 12/07/2018 AccorHotels certified review
« So much for automated check in - never again. »

Arrived at hotel mid afternoon. We had 2 rooms booked. Reception closed so use key code to gain access but neither code would work. We tried the number to the right of the code system several times but no response. The 2 previous guests were having similar issues. Another guest arrived and they were unable to access with code and still no reply from number. After 45 mins we went to Ibis in centre of town where they were extremely helpful but were also unable to get through on contact number. They left message on managers mobile and eventually got a reply and we were advised the reception was now open. On returning to the hotel the manager made absolutely no effort to apologise telling us that if he answered all the calls he wouldn’t get any sleep! He then tried to tell us that we had entered the code incorrectly & this froze the system. I explained that even if this was the case someone should have been available to respond to our calls. He then tried to tell me that I had not used the right code from my uk mobile. 1. I have been travelling work & pleasure on a global level for 30 years and i know how to use my mobile. 2. The French guests had the same issue! His final attack was to try and blame us for opening the breakfast fire door. I explained this was not us but the other guests who were trying to find a way intot he hotel. At no stage in all of this was any type of apology offered for the inconvenience and time wasted (2 hours+) When we finally got to our rooms they were fine. Basic but comfortable and all necessary amenities though hairdryer would be nice. Fortunately our arrival was in the afternoon not late at night or we would have been really stuck. I suggest you seriously review your management a5 this establishment. I for one will not be using any IBiS hotel that does not have a 24 hr reception and will relay th8s to friends and colleagues.

Solo travel - 05/07/2018 TripAdvisor review
« Passing through »

Just what you expect from an Ibis Budget. Clean, close to the main road if on a drive back from Spain, a bit out of the way, but hot shower, quiet despite a full hotel and a reasonably comfortable bed. However, the free wifi did not work and the breakfast was as usual, but a bit sparse. No fruit. Finally with all the thousands of TV channels freely available why do French Ibis hotels only ever have French TV channels. No BBC world or Euronews in English?? Not all their guests are French. The dog was made welcome.

Rayb Couples - 03/07/2018 AccorHotels certified review
« OK - room poor »

Stayed here many times over the past decade +. Welcome great, breakfast fine - but room poor (Room 1). Aircon damaged & barely functional, blind over window hanging off; I had to use my Swiss army knife to screw the blind securely back into place. Maybe rooms should be checked over & damages repaired before letting guests into them?

Dave Couples - 23/05/2018 AccorHotels certified review
« Value for money »

Budget accomodation, all requirements were met, manager helpful too

Anonymous Solo - 29/04/2018 AccorHotels certified review

Room was clean, checking in was easy, and staff @ reception was very helpfully

Maria C. Families - 14/02/2018 AccorHotels certified review
« EVERYTHING GOOD EXCEPT WIFI »

THE ROOM WAS CLEAN AND COMFORTABLE. THE BREAKFAST WAS GOOD AND COMPLETE. THE RECEPTIONIST WERE NICE AND HELPFUL. EVERYTHING WAS OK EXCEPT FOR THE WIFI. AWFUL WIFI COVERAGE.

Nick Couples - 14/09/2017 AccorHotels certified review
« Good quality, great price »

Very pleasant stay. Bed was good, room was clean and tidy. Staff were very friendly.

Anonymous Families - 23/08/2017 AccorHotels certified review
« Family Trip »

Stop Over

Kurt Families - 22/08/2017 AccorHotels certified review
« Charged twice!!!! »

The stay was ok, as expected. However, have found, that I have been charged twice for the room on my Amex account!! This is unacceptable and I am expecting an immediate refund.

Andy Families - 26/07/2017 AccorHotels certified review
« Excellent for a budget hotel !!! »

Excellent on site staff. Rooms very clean. Breakfast served if required. For a budget hotel I must say I could not find fault with it. Very satisfied !!!!

Jiri D. Couples - 31/05/2017 AccorHotels certified review
« Who says IBIS hotels are all identical? »

The place is perfect to the last detail. The whole compound is clean and tidy inside out. All fixtures in an as new condition, switches, shower, locks - no loose screws, no dripping water, no squeeking doors. Even the A/C air wents not aimed directly at beds. The personnel friendly, helpful. In our trip we did eight IBIS hotels, this one was by far the best.

James S. Families - 14/05/2017 AccorHotels certified review
« Good value »

All very straightforward and good value. Reception staff friendly and helpful. Room clean and quiet. Hotel decor nice and fresh. Breakfast simple but tasty.

Anonymous Friends - 13/05/2017 AccorHotels certified review

It was better than expected for the price. Staff friendly and helpful, room clean and more than adequate for a nights sleep. Only compliant was only one pillow.

Anonymous Business - 09/04/2017 AccorHotels certified review

r.a.s

Anonymous Business - 15/03/2017 AccorHotels certified review

Very pleasant. Everything was good. Breakfast was a little bit expensive though.

Anonymous Friends - 13/03/2017 AccorHotels certified review

Correspond à nos attentes

Anonymous Couples - 15/12/2016 AccorHotels certified review

Very, very thin walls, impossible to sleep without earplugs.

Solo travel - 23/10/2016 TripAdvisor review
« flooded room »

Room flooded through exterior window/door during the night. Items left on the floor water damaged. No staff available during the night to contact so room continued to flood from rain entering exterior door. Toilet didn't flush with obvious consequence. Constant and loud whoosing sound of water in pipes. Lack of 24hr reception highlights problems that can happen during the night and no-one available. Hotel located in commercial area so no local food outlets. Would not recommend staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear perkins_court, Thank you for taking the time to tell us about your experience in our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits, specially our exceptional window issue during rain storms. I also inform you that if you need any help during the night, an "emergency" button is available at the reception. There is always someone in the hotel to help you in case of emergency or dysfonction. Again, thank you for your comment and we hope to regain your confidence in a future stay. We remain at your disposal for any further information Sincerely,

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