Hotel - Mercure Dartford Brands Hatch Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Dartford Brands Hatch Hotel & Spa

3.5/5 241 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 0:00-0:00

Business services

  • 18 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Classic rooms include one double bed, TV, free unlimited WiFi, en suite bathroom with toiletries, a hairdryer, tea and coffee making facilties.Superior rooms include two single beds, TV, free unlimited WiFi, en suite bathroom with toiletries, hairdryer, tea and coffee making facilties.

  • 121 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Trouser press in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 1,998 reviews

Our guest reviews for Mercure Dartford Brands Hatch Hotel & Spa

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 241 reviews
Janice F. Solo - 09/08/2018 AccorHotels certified review
« Fantastic »

Very good I asked the 2 sisters who cleaned the room to make sure I was okay if they came into my room and not assumed I was asleep as I’m a diabetic they were really great and asset to the hotel. I would also like to thank Gill my waitress who was excellent. I look forward to returning

Mrs S. Couples - 08/08/2018 AccorHotels certified review
« Great location »

The overall stay was as we had expected it to be having stayed several times before to watch the Superbike championship racing on the adjoining race track. The hotel is in an excellent position to make our weekend enjoyable without having to travel each night to and fro the race track. The staff are excellent and only to happy to assist.

Holly S. Business - 07/08/2018 AccorHotels certified review
« Better than expected »

Great. Reception staff were polite and friendly, helped get the room ready early. Room was spacious and very clean. Would have liked to be able to book a spa treatment on the day, swim was great.

M L. D. Couples - 06/08/2018 AccorHotels certified review
« Great Hotel and location »

Very friendly and helpful staff Safe parking for car and trailer with motorcycles on Nice rooms

Trevor J. Business - 04/08/2018 AccorHotels certified review

Myself and a colleague were booked into two rooms for two nights as we were supposed to sleep through the day before we worked a fourteen hour night shift but due to the reception staff not informing the cleaning staff who were under the impression we were only staying for one night, we were woken by cleaners trying to get into our rooms, phoning the room when they were unable to enter, I reported this to reception but all she said was ''SORRY'', sorry is no substitute for no sleep. I was so disappointed with with her attitude that I decided to drive four hours, after my fourteen night shift, back to my home address rather than stay at this hotel in a room with no air conditioning and, from what i experienced, incompetent staff. I would like to point out that I spoke to the lady in charge of the cleaning staff and found her to be friendly, curtsies and helpful and in no way hold her or her staff responsibly for my disappointing stay.

Alan U. Couples - 03/08/2018 AccorHotels certified review
« Good location to motor circuit »

Rooms clean but no aircon

Willem Families - 03/08/2018 AccorHotels certified review
« Nice »

Nice hotel, communication could be better, very good management (adressing upcoming issues seriously)

S H. Families - 02/08/2018 AccorHotels certified review
« Excellent hotel first class service. »

Great.

Neil G. B. Business - 01/08/2018 AccorHotels certified review
« Great venue great service. But mean with towels »

Great venue great service. But mean with towels .neat bar and excellent atmosphere.

G L. Couples - 01/08/2018 AccorHotels certified review
« Excellent way to start or finish a track day at Brands »

Stopped here the night before a track day at the circuit next door and really enjoyed our stay

Jennifer F. Couples - 01/08/2018 AccorHotels certified review
« Beautiful hotel excellent services »

From the minute we walked in till we left staff were very polite and helpful our room cleaned and sheets changed daily lovely hotel will be returning

Robert D. Solo - 01/08/2018 AccorHotels certified review
« Pleasant weekend stay »

Stayed here for an event at Brands Hatch. Good location, easy check-in, nice size and clean room in a hotel with some good facilities.

Nick Friends - 01/08/2018 AccorHotels certified review
« Great location and facilities »

Very pleased with the value of my stay. Room was excellent (a little warm) and facilities and staff were great! Perfect location for my day at the circuit!

Michael M. Families - 31/07/2018 AccorHotels certified review
« Wouldn’t recommend »

More than one problem as soon as we arrived, rude staff.

Sandee N. Couples - 31/07/2018 AccorHotels certified review

It wasn’t too bad, Room was excellent. Not much information when booking or checking in

Julie L. Couples - 31/07/2018 AccorHotels certified review
« Great One night Stay »

Hotel room was very spacious and clean. Staff very friendly. Breakfast was very good.

David G. Families - 31/07/2018 AccorHotels certified review
« Nice hotel with good facilities spoilt by the lack of management and poor attitude of the staff »

Reception staff were good Restaurant staff were terrible Housekeeping staff was virtually non existent Bar staff - two were ok and one was dreadful

Hannah Solo - 31/07/2018 AccorHotels certified review
« Customer service was impolite and rude and I was made to pay for something I did not order »

I have sent a complaint to Accor which I believe they have forwarded you

Anonymous Solo - 30/07/2018 AccorHotels certified review
« More basic than expected, but good gym facilities. »

Efficient staff (including changing my room from ground floor when I requested it, and calling a taxi for me). No air con in room was a surprise! Thankfully there was fan in cupboard. One complimentary bottle of water would have been appreciated. Good gym but a slightly earlier opening time would have been useful. Comfortable bed and great shower.

Sandra O. Couples - 30/07/2018 AccorHotels certified review
« Great location for Brands Hatch circuit »

On line check in meant that everything was ready for us when we arrived. Our room was spacious, nicely decorated and well cleaned. Service was excellent, both at reception and during breakfast

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