Hotel - Mercure Bristol Grand Hotel (Newly Refurbished)
Mercure Hotel Mercure Hotel

Mercure Bristol Grand Hotel (Newly Refurbished)

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3.5/5 433 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

With 182 spacious and beautifully appointed rooms, stunning suites, leisure and beauty facilities, and eleven elegant function rooms, we are the first choice for tourists and business travellers.

  • 186 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 3,930 reviews

Our guest reviews for Mercure Bristol Grand Hotel (Newly Refurbished)

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 433 reviews
AccorHotels certified review
A E. Couples - 12/03/2018
« excellent location, funky decor, helpful staff, breakfast a bit ordinary »

Enjoyed the location, decor, friendly staff, breakfast area a bit too small and coffee not great

AccorHotels certified review
Anonymous Business - 12/03/2018
« Reasonable »

It was not bad! Breakfast was good, but the meals were of very limited options at the hotel

AccorHotels certified review
Christine Business - 12/03/2018
« Adequate »

Rooms are clean and well-appointed, but far from spacious. I have stayed here on two previous occasions, but must have got an upgrade last time as the room was far superior.

AccorHotels certified review
Lisa Couples - 12/03/2018
« Lovely hotel in the heart of Bristol »

As regular visitors to Bristol, we have stayed in a great many of the hotels in the centre, however since using this hotel, we have rebooked here on the last 3 occasions. It is perfectly situated in the centre and within easy walking stance of Cabot Circus and Harbourside. The rooms are spacious and clean. Breakfasts are typical of most hotels with both the English and continental choice, however on weekdays, yo can also ask for a selection of freshly prepared items, such as kippers, eggs benedict etc. We have on several occasions used the swimming pool which is next door and found the facilities to be excellent. It's definitely a perfect choice and we will return again soon

AccorHotels certified review
Louise K. Business - 12/03/2018
« Excellent service, lovely room and the room service food was exceptional. »

Very relaxed and hotel very accommodating with my requests. I ordered calamari, sweet potato and green beans, it arrived quickly and was hot and extremely tasty. Room very comfortable and the air conditioning was a fab perk

AccorHotels certified review
John B. Couples - 12/03/2018
« Happy »

This was the second time we have stayed at the Grand. The rooms are comfortable and spacious and the location is excellent. Bar service was slow, so we went elsewhere for a drink and there was a problem getting out of the car park which delayed our departure by half an hour. We will be back though as we visit our son who is studying at Bristol Uni.

AccorHotels certified review
Anonymous Couples - 12/03/2018
« Pleasant and comfortable »

The hotel was tastefully furnished with an attractive eclectic mix of old and new decor. Staff were courteous and helpful.

AccorHotels certified review
John H. Families - 12/03/2018
« A good experience overall »

Your hotel ways centrally located for our family visit to Bristol. We had 3 double rooms and one family room. The doubles were fine. We had to change the family room. The pull out bed was dirty. The breakfast experience was good.

AccorHotels certified review
Trevor Business - 12/03/2018
« Lovely hotel, but shower was a rubbish and didn't work properly »

Lovely hotel in the centre of town, but unfortunately the shower in my room was faulty and didn't work properly.

AccorHotels certified review
Sarah Business - 12/03/2018
« Great surrounding and design, huge comfy bed. »

Great surrounding and design, huge comfy bed. Room was cold - but I worked out how to work the heating. Breakfast plates were not heated - so breakfast was cold. Concierge was particularly helpful.

AccorHotels certified review
Sarah Friends - 12/03/2018
« Good staff »

On arrival they had arranged for our rooms to be next to each other and upgraded our rooms to the newly decorated privalidge rooms. We didn’t get to use the leisure facilities but the receptionist ensured we knew about there use The rooms have a great design. A few teething probs... I imagine anyone shorter than me 5”6 wouldn’t be able to reach the towels. The new shower was increadibly difficuilt to use (but we reported this and they said they would address it) Unfortunately the tv from the room next door was very loud and could be heard at 5am but there is very little that could be done as that’s down to other guests being courteous to each other. Buffet breakfast was delicious, dining room was busy but staff worked hard to clean tables and keep the buffet topped up.

AccorHotels certified review
Ian W. Couples - 11/03/2018
« A wonderful short break. »

We had an excellent stay. The room was clean, spacious and provided everything we needed. Breakfast was a real treat; just about every taste was catered for and all the cooked food was piping hot. Staff could not have been more helpful, with advice about eating locally and places to visit. The location was very central, so that most of the "attractions" of Bristol were just a few minutes walk away.

AccorHotels certified review
Rich Couples - 11/03/2018
« It was OK »

Staff that we spoke to were helpful and polite. Rooms were modern but remainder of hotel seemed dated. Breakfast seemed disorganised and food containers didn't really keep food warm, could use hear lamps instead.

AccorHotels certified review
Joy Business - 10/03/2018
« Brief but lovely stay »

Very helpful and welcoming reception staff, and lovely room. Parking valid until 6pm on day of departure is a huge bonus. Didn't eat here so cannot comment on food. Would definitely stay again.

AccorHotels certified review
Anonymous Business - 09/03/2018
« Did not stay »

I did not stay on 1st March 2018, due to my trip being cancelled due to bad weather, I did phone the hotel to let them know I did ask them to transfer to another date, I was told I could not do that and would have to pay the full amount for my stay on the 1st March. I will not be using Mercure Hotels again

AccorHotels certified review
Andy M. Couples - 09/03/2018
« Nice Hotel but cold »

Very friendly staff and the hotel is of a good standard. It was very cold though

AccorHotels certified review
Steve P. Business - 09/03/2018
« Excellant service, good lcation easy parking and a comfortable nights sleep »

From the minute I checked in to the point I checked out the service from your team was excellent. I attended the CompTIA event. The only thing that let you down was the quality of the food at the evening meal and breakfast and lunch which was well below standard. many people expressed the same opinion.

AccorHotels certified review
Anonymous Business - 09/03/2018
« Slightly disappointed »

Check in took a long time because there were only 3 staff on. My room key then didn’t work so I had to go back to reception with all my things to get it sorted. There were no drawers in my room to put things like underwear. The food we had at the CompTIA event was just odd. I nearly fell down the stairs because they slope in different directions and are narrow - I appreciate it’s an old building. Some of the conference rooms were dirty and tatty with paint peeling off and great clumps of dust underneath chairs round the edge of the rooms. Checkout was really slow as was trying to get my bags back.

AccorHotels certified review
Edd N. Business - 09/03/2018
« Nice hotel but outdated rooms »

The staff where lovely and overall my stay was nice but the rooms were very outdated. Location was good and facilities were great. The bathroom was tied and dated and basic.too much plastic use in the bathroom too.

AccorHotels certified review
Blair D. Business - 08/03/2018
« A Nice hotel central to Bristol - great staff - too noisy in the rooms »

The hotel is good, with very friendly staff. The soundproofing of the rooms leaves a lot to be desired for a newly refurbished place. The adjacent room doors bang shut; corridor noise is loud; lots of A/C noise too; outside noise from people on the street at night. You need to do something about soundproofing.

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