Hotel - Mercure St Albans Noke Hotel
Mercure Hotel Mercure Hotel

Mercure St Albans Noke Hotel

Our hotels AccorHotels
3.5/5 848 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Solarium

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,433 reviews

Our guest reviews for Mercure St Albans Noke Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 848 reviews
AccorHotels certified review
Suzanne B. Families - 17/02/2018
« Great stay »

Warm and comfortable hotel. Friendly staff. Ideal location. Breakfast nice but could have beem hotter.

AccorHotels certified review
Anonymous Families - 16/02/2018
« Comfortable but not 4* »

Friendly and helpful staff. Comfortable communal areas. Room dirty, basic and tired. Morning cleaners noisy and disturbed me.

AccorHotels certified review
Derek H. Business - 14/02/2018
« Classy charming hotel »

Extremely good group hospitality; especially the food service for breakfast and dinner.

AccorHotels certified review
Jane C. Couples - 13/02/2018
« Good stay! »

We had a good stay - not outstanding but adequate.

AccorHotels certified review
John K. Families - 12/02/2018
« great venue »

a great function venue and excellent accommodation facilities.

AccorHotels certified review
Em Families - 12/02/2018
« Super stay and very welcoming staff »

We had a great weekend staying with you thank you. The care and attention of your staff, down to seeing if they could get anything special for breakfast for my tearful 2-year old daughter, really made it feel so welcoming. We used the spa facilities too. They were very accessible and my daughter loved having a splash around in a pretty and calm swimming pool. All was great thanks. Very much recommended. Special thanks to manager Shafi

AccorHotels certified review
Chris B. Couples - 12/02/2018
« Mr »

Very mixed particularly the service

AccorHotels certified review
Brian M. Families - 11/02/2018
« A very good hotel whose staff in all areas could not have been more helpful and courteous. »

The staff on reception ,the bar and the restaurant were always extremely polite and helpful- way beyond the majority of hotels that we have visited. The staff at the checkout desk were particulary helpful as were both the male and female bar managers. The bedroom was clean and well stocked with bathroom and tea making requirements.

AccorHotels certified review
Bob D. Business - 09/02/2018
« Decent hotel, reasonable pricing, good service »

Good service, good restaurant with quality food at dinner and breakfast. Guest rooms are tired and need refurbishment

AccorHotels certified review
David K. Business - 07/02/2018
« Nice hotel but the air conditioning is noisy »

The hotel was very nice the staff were friendly but the air conditioning in the room was very noisy

AccorHotels certified review
David S. Couples - 06/02/2018
« Stay The Nike. »

Staff very welcome and excellent arrangements for visit. Thanks to Charley and her colleagues. Ophelia suite very roomy. I have reported certain faults already. Weak shower, basin slow emptying, cracks in basin and fridge should be housed in unit not on floor. Need to sharpen up on such things.

AccorHotels certified review
Trevor D. Business - 05/02/2018
« MR »

Room 217? was in a noisy location

AccorHotels certified review
Jo B. Friends - 05/02/2018
« Our over night stay »

Room lovely breakfast as good as ever , we will be coming again , love it

AccorHotels certified review
Keith W. W. Business - 04/02/2018
« Good room, traditional atmosphere and friendly staff »

A traditional hotel is always my preference and Mercure St Albans Noke fit the bill. Good room, friendly staff and great breakfast

AccorHotels certified review
Barry J. Couples - 04/02/2018
« Lovely welcome, great room, great restaurant, great value »

We were warmly greeted by the reception staff who offered us an upgrade which we apppreciated. The room was spacious, well appointed and comfortable. The whole of the hotel was well maintained.

AccorHotels certified review
Anonymous Families - 04/02/2018
« We were happy except for the quality of the mattress -- very poor, one could feel mattress springs »

Staff were exemplary - great ambassadors for the Accor/Mercure chain. The room was very clean, as was the ensuite bathroom. We appreciated the extras which tend to often no longer be available in today's hotels: ironing board; hair drier, etc. No real noise levels which disturbed our stay Breakfast was very good- great range of items available. WiFi worked VERY well indeed. Overall, with the exception of a poor sleep experience (really a key requirement for any hotel chain), due to a tired/old mattress, we were happy with the experience.

AccorHotels certified review
Hannah C. Couples - 01/02/2018
« A nice stay »

We stayed on 20th January as my dad was having his retirement party at the hotel. When we checked in we were not given any information re what time checkout was or breakfast times etc. Just given our key and out room number. Luckily we found out the info from my sister who checked in at the same time with a different lady and received all the information. We had checked in online but it would have been nice to have been given this information at least. Otherwise the staff, especially at breakfast, were great, friendly, happy to help. The room was a twin even though I booked a double but it wasn't a problem. Only criticism was that it was really really hot in the room and we couldn't get the windows open. The bathroom was spotless, great shower. Overall a lovely hotel and we would stay again.

AccorHotels certified review
Marti S. Couples - 01/02/2018
« wont be back »

we moved from st albans to bedford,If we come back we were stopping perhaps one or two nights per week this was when the Hotel Collection but since it changed we think the service has gone down hill. But as we had to be near Bicket Wood we would try it again but that was a mistake. After travelling back from London we thought we would have a poy of tea in the bar this was around 20.45 we were half way throuth the cup of tea when the Man behind the bar said were shut and started to turn the lights so we left the tea and went to bed. Ithought you could a drink at any time in a good Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear martin spring, Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. When I read your feedback, I was really disappointed as what happened during your stay is unacceptable. If you would be so kind as to email me the persons name, I will absolutely promise you that I investigate this further. If your stay was on Sunday the 28th January, the only thing I can think of is that we had a person working the last shift of their notice period but if this was not the case, it would be great f you could let me know. My email address is bo… Sincerely, Bob Bowry General Manager

AccorHotels certified review
Mr B. Families - 30/01/2018
« Comfortable, good value, nice facilities but... »

I signed up for a loyalty card which should have given 10% discount off of the room. A lengthy enquiry with customer services I should have been offered a drinks voucher. Nothing was forthcoming on arrival. This aside, we were able to have adjoining rooms to cater for a family of four. The room was clean, warm and comfortable. We would have had an evening visit to the restaurant for a family reunion (19 people) but a bizarre restriction on the menu (a choice of only two mains from the set menu for the whole party) led us to go into St Albans instead. Furthermore, there was two weeks notice.

AccorHotels certified review
Michelleb Business - 30/01/2018
« Lovely hotel but very noisy »

The hotel was lovely but throughout the night was really noisy. I mentioned this to the check in desk on my second day and she just said sorry and didn't offer me changing room or anything. There was banging from outside my window all night long. It was as though the window wouldn't shut properly as it was very clear

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Thank you for taking the time to tell us about your experience at the Mercure St Albans Noke Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is really disappointing that our team were not proactive in offering you a room move when this should have been the case. I promise you that this will be picked up and I hope that the next time you stay with us, the reception team will be a lot more proactive. Sincerely, Bob Bowry General Manager

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