Hotel - Mercure St Albans Noke Hotel
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Mercure Hotel

Mercure St Albans Noke Hotel

Watford Road 
AL23DS  ST ALBANS
UNITED KINGDOM

779 reviews
TripAdvisor Rating Based on 779 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Solarium

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,157 reviews

Our guest reviews for Mercure St Albans Noke Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 779 reviews
AccorHotels certified review
Paul G. Families - 15/08/2017
« My partner and I stayed as guests in a wedding party, and the hotel suited our needs perfectly »

Staff were friendly and helpful. They enabled my sister's wedding to run smoothly. As I had to accompany my sister to the church I made myself known to Craig when I arrived. He checked me into the room, let me know what to do, where to go, and even looked after a bar of chocolate for me until I wanted it during the reception! Staff were handing out snacks when we arrived back from the church, and my vegetarian needs well catered for. Enjoyed the "wedding breakfast" meal. At breakfast proper in the morning there was a good choice of food, made for a satisfying breakfast (when we surfaced at 10am). Also a comfy bed, and a nice hot shower - that was easy to work!

AccorHotels certified review
Gk Families - 14/08/2017
« Mrs Kinseyal »

Was booked in for a 2 night stay and only stayed one night. Hotel was clean, however as soon as you walk in the entrance there is an overpowering smell of air freshener. The staff were helpful but could have been friendlier. Walking down corridors to our room someone had left their plates of food outside their room, and this had not been picked up by staff. Therefore the smell of fish was lingering around in the corridors. We had to also walk past blood stained sheets that had been left in corridor by someone. The curtains in our room were dirty and the duvet cover was ripped. The restaurant food was ok, nothing special and very limited food choice for evening meals. At breakfast the room was too hot to eat comfortably. The milk ran out, cutlery ran out, then bowls ran out. They were not replaced quickly and guests were left waiting. The hotel is old, needs updating. It is quite depressing environment.

AccorHotels certified review
Chris Business - 14/08/2017
« Frequent business travel »

Rooms are OK, facilities are good

AccorHotels certified review
A H. Business - 13/08/2017
« The hotel was noise , and no response from reception »

The Fire Alan also went off from someone smoking in a room

AccorHotels certified review
H. Couples - 13/08/2017
« Ideal for a one night stay »

Weekend stopover for a short visit to the area, location worked for us!

AccorHotels certified review
Mr J. F. Families - 10/08/2017
« the wedding itself was lovely the room on the other hand was very disapointing »

As the wedding ceremony itself it was done very beautifully and was well organised .The staff were all very warm ,friendly and welcoming. But unfortunately I was not impressed with the room itself for the price you pay I would've at least expected air con in the room and not just a standard electric fan.the carpet had two big stains on it and was all worn by the bathroom and when I had a shower in the morning I went to move the shower head and the plastic casing came apart. I would've thought that they would be kingsize beds not standard doubles like most hotels have . I also was not impressed by getting woken up early by all the banging and slamming of doors and noisy guest's. The only other thing that I was disappointed with is the lack of choice of larger in the hotel bar apart from that it was nice. Unfortunately as much as I don'tlike to say it if you were to ask if I would recommend your hotel for weddings I would say yes but for staying there I would have to say no.

AccorHotels certified review
Ms M. Couples - 09/08/2017

We had a great stay our only critique would have been to know about the wedding on the Saturday night that we could have avoided bumping in to the bride on the way back to our room.

AccorHotels certified review
Rebecca W. Couples - 09/08/2017
« Mrs r w. »

I was actually very disappointed. The bed was awful it's given me my bad back again. The tv didnt work properly and then we wasnt given enough information about the the pool and sauna. So overall very disappointed.

AccorHotels certified review
Vicki M. S. Couples - 08/08/2017
« Mrs »

Room was a let down. Bedroom was in desperate need of up dating. Dirty black marks on Bathroom ceiling. Room smelt old.

AccorHotels certified review
Anna H. Business - 07/08/2017

okay

AccorHotels certified review
Colin C. Friends - 02/08/2017
« Beautiful hotel, fabulous food, beautiful pool and gym area, room was wow. »

Rooms were just lovely, comfy beds, soft pillows, beds were big enough for my husband who is quite a large chap. Bathroom could have been a little bigger. All immaculately clean. The pool area was great. All the staff were really helpful and nice. Food was amazing - we all ate far too much. And the breakfasts lived up to the Mercure standard we have come to expect.

AccorHotels certified review
Scott Couples - 02/08/2017
« Room was not ready for checkin at 2pm »

The room was not ready for check in also i am a silver member did not get the welcome drink on arival either poor stay would not go back

AccorHotels certified review
Pauline Friends - 28/07/2017
« Quite good »

Staff were excellent and very helpful apart from a delay in the evening after our main course due to only one person left in the bar. I thought that some refurbishment would have taken place since being taken over by Mercure but carpets still tatty in room where I stayed. When I poked I was dismayed that your prices had gone up although the non cancellation room with breakfast was priced ok as a cater I come to the Noke 2to3 times a year to meet up with friends so I never know whether illness in the person I care for will prevent me travelling and £120 is too much for me to spend on a room that can be cancelled which is a shame as the location and restaurant is ideal for me.

AccorHotels certified review
Andrew B. Couples - 27/07/2017
« MR »

comfortable and convenient for our journey between two places

AccorHotels certified review
Val Business - 27/07/2017
« Val »

Bedroom was cold,only an electric heater in the room. When I ordered my main meal in the bar,I was asked did i want salad with it as it only came with chips.I was not told that this would be at an extra cost

AccorHotels certified review
Eileen B. Couples - 27/07/2017
« mrs »

Hotel easy to find and plenty of car parking spaces. Staff friendly and welcoming. Room of good size however furniture was old and in need of replacement. the desk had one drawer bottom missing and the other side drawer was broken. The desk leg was cracked. Bathroom door needed restaining. However the room was quiet as we overlooked the garden which was lovely. Meals were tasty and good value and quality.

AccorHotels certified review
Bryan Solo - 26/07/2017

We thought you had a wonderful staff. The room s were very good and the atmosphere great. We did of course have the problem with the hot water, but your staff delat with this in anefficient way.

AccorHotels certified review
John B. Couples - 26/07/2017
« Affordable Luxury »

Having stayed several times in the past we appreciate the continued refurbishment of the hotel which serves for us as an excellent center to meet friends and with easy access to London by bus from Brickett Wood. The only disappointment was our Eggs Benedict and Eggs Royalle which were submerged in a sea of Hollandaise Sauce which obliterated the other flavors. The staff were gracious and helpful. We will come again.

AccorHotels certified review
Jolyon E. Friends - 25/07/2017
« Fit for Purpose »

I stayed at the Noke as I went to a party in St Albans. The hotel was easy to find, its staff were friendly enough, the breakfast buffet was just what I needed and the location was perfect for me to take a morning run into St Albans so my stay at the Noke was absolutely fit for purpose

AccorHotels certified review
Elise B. Couples - 24/07/2017
« Decent overnight stay »

One night break for a wedding, room fine, breakfast very good only one issue was that there was no hot water during our stay due to faulty boiler. Without asking hotel reduced bill by 20% which was fair. So all in all despite having a cold shower very good value for money.

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