Hotel - Mercure Daventry Court Hotel
Mercure Hotel Mercure Hotel

Mercure Daventry Court Hotel

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3.5/5 237 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 67.15 GBP Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 155 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 2,466 reviews

Our guest reviews for Mercure Daventry Court Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 237 reviews
AccorHotels certified review
Mab Couples - 18/04/2018
« Alison saved the day! »

We stayed at this hotel for a wedding event nearby but the hotel made a major mess-up with a lot of guest reservations and overbooked so when we went to check in after the event (tired and after midnight) we were told there were not enough rooms. This was extremely inconvenient but thankfully the receptionist Alison was very helpful and after sorting out some people to share rooms we were able to get a room. Alison should be commended for her excellent customer service and the way she handled the situation. We were refunded our stay for the night and for the inconvenience. The room was basic but the breakfast was good. All thanks to Alison for all her help.

AccorHotels certified review
Diane Families - 18/04/2018
« Staff friendly and helpful and hotel very clean and welcoming. »

Between booking our room and arriving I had an accident and broke two bones and a disabled room would have made our stay much better but, unfortunately, there was none available.

AccorHotels certified review
Nigel Business - 17/04/2018
« Good Overall »

Overall ok, but you need more staff at checkout in the morning - or offer a quick checkout service. One person, walking back and forth to the printer takes too long

AccorHotels certified review
Mrs S. H. Families - 17/04/2018
« MRS »

Room was fine, but the evening meal was a disaster. We sat down at 7.30, our starters did not arrive until 8.30, the main courses were brought to us at 9.00 and some of them were disappointing. Butterfly chicken was a very small breast not what we expected from the description on the menu and the gammon was overcooked and dry. The manageress did give us a free drink as compensation. When there is a party booked you should still be able to provide a good service to the other guests

AccorHotels certified review
Caroline N. Friends - 17/04/2018
« Room clean and modern, food not good. »

Rooms were clean and modern. Stsff wre very nice and helpful. There was a chess competition on in the hotel and the management allowed competitors/ parents of tbe competitors to lounge about the corridor leading to the bedrooms and i was lirerally stepping over people who were also picnicing on their own food they had brought. Not a good first ompression of the hotel. Looked a mess.

AccorHotels certified review
Colin R. Couples - 17/04/2018
« Surprised about the size of the hotel and amenities »

Very pleasant and staff very helpful.

AccorHotels certified review
Anonymous Families - 16/04/2018
« While the staff were very friendly and enabled us helpful a number of issues dissapointed us during our stay »

My sister's family and I had prebooked (6 months earlier) 2 sets of adjoining rooms (1 double and 1 twin each). But on check-in discovered that only one set of adjoining rooms was available and the other rooms were separated by a corridor (which meant a lot of to-ing and fro-ing in nightwear through the night). We were part of a wedding family party and had pre-booked a group meal for one night. We were asked to pre-order the food for the meal from menus sent to us, as it was such a large group. When we got to the meal, neither of the children's meals were as ordered. It transpired that the menu had been changed since the meals had been pre-ordered, but instead of telling us, the kitchen provided what they thought was the closest meals on the new menus. However, that meant that my daughter received chicken, chips and salad instead of chicken, mash and veg - while she loves veg, she hates salad. My son had ordered children's chilli and rice and when it came it was sweet potato and bean chilli - with no meat in sight. When I complained the kitchen agreed to cook an alternative meal for my son, but by the time it had arrived, the rest of the party had finished eating. The hotel staff were friendly at all times, I was however disappointed at the state of décor of the bedrooms for the hotel rating and price.

AccorHotels certified review
Anonymous Business - 16/04/2018
« Stay was okay, nothing special. »

Some renovation would be required. Bathroom does not look very modern ... Self Service at the bar is not what I would expect in a Hotel and what I see in other Hotels (outside UK). Friendliness of staff could be improved as well.

AccorHotels certified review
Mrs J. W. Families - 14/04/2018
« Very efficient, comfortable and excellent breakfast. I »

Pleasent and efficient staff, Comfortable bed, and excellent breakfast.

AccorHotels certified review
Frequent T. Friends - 14/04/2018
« Improvements necessary... »

We arrived early and were able to check in, which was extremely useful as we were attending a nearby wedding. The room was nicely decorated, very clean and seemed to be exactly what we needed. We ordered a taxi via reception at 12:45 and at 13:00, concerned, we asked where it was as we were told it would be 5 minutes. The receptionist advised that the taxi would come into the hotel when it was there. at 13:10 I checked outside and found our taxi, which had been waiting since 12:50. Fortunately, we just made the wedding in time (13:30 - 15 minutes drive away). On return from the wedding we discovered that the toilet did not flush, the radiator temperature was stuck on hot and could not be turned off or down. We also had issues with being able to order a drink from the bar (00:30) as there were no staff on duty to serve us. In the morning, the restaurant for breakfast was completely dishevelled. There were clearly not enough staff to deal with the number of people staying at the hotel. Tables were left strewn with dirty dishes and there were no fresh cups and cutlery for new diners. I feel the issues reflect understaffing rather than a desire or ability to provide good facilities and service.

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Very comfortable room. »

Staff were very friendly and helpful. Our meal arrived within a reasonable time of ordering and was well presented.

AccorHotels certified review
Hayley Couples - 13/04/2018
« Double booked »

I had a wait of almost 1.5 hours for a room at around 1am in the morning, even though I booked in December. The issue was resolved too slowly and unfortunately this has now tainted my view of mecure hotels and I shall not be staying with your chain again.

AccorHotels certified review
Gayle W. Couples - 13/04/2018
« Disorganised »

We booked in advance for a wedding, was unable to get early check in, and then when returning although hotel had our luggage was informed no rooms. Cannot understand how you can arrange a coach for collection of guest but had sold some of our rooms. We had people sharing and some of our party returning home by taxi. Not only did it leave a bad close to the day it also meant were unable to share Birthday celebrations. Management left colleagues unequiped to deal with a line of distressed wedding guests who had travelled both north and south. It is not acceptable for on call colleagues not to be available for support. If I’m honest your hotel facilities went unnoticed due to the stress on not knowing if a room was available or not. Only positive was the lady on the reception who tried her best to resolve the situation. I would not be rushing back to any of your chain of hotels.

AccorHotels certified review
Anonymous Business - 12/04/2018
« Mr »

For a large hotel chain the experience was not what I expected. The service at the restaurant was poor and we felt like we were in the way. When the food arrived it was well below par. The bar service was poor with staff standing around and not showing any sense of urgency when guests were waiting to be served. It took me almost 10 minutes to get served and it was obvious that other guests around me were very annoyed.

AccorHotels certified review
Michael E. Business - 12/04/2018
« Restaurant and food had taken 2 hours to come »

The restaurant and bar area of the hotel was so disorganised I ordered food and it took 2 hours for it to come on most nights and wasn’t offered any alternative to the menu. As soon as I walked in the hotel I was met with are you from Ford I hope you’ve paid. So as soon as I walk in I feel victimised because I work for Ford. So the stay started with negativity and I certainly hope I won’t be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike E., Thank you for taking the time to tell us about your experience at the Mercure Daventry Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 01… if you wish to discuss this matter in further details. Sincerely, Warm Regards, Darren Collins Front Office Manager

AccorHotels certified review
Sam C. Business - 12/04/2018
« average »

room was clean but bathroom was very small. I had to wait a hour for my meal to which I found a hair in my main meal before I even took a bite of it, the bar staff were amazing they took it away and offered an alternative.

AccorHotels certified review
Anonymous Couples - 12/04/2018
« Competent »

The rooms are sparse, even the Privilege Room we were in. It would also be better if the towels were bigger than a handkerchief! The restaurant and staff were excellent.

AccorHotels certified review
Nick W. Business - 11/04/2018
« Short but sweet »

Very comfortable and convenient for getting to training centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick W., On behalf of all the team thank you for taking the time to review your recent stay with us. We are glad that you enjoyed the hotel, it's facilities and the service. It is always a pleasure to receive positive feedback. I will share your comments with our team as I'm sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. <div class=&quot;TA_cdswritereviewlg&quot;> <ul class=&quot;TA_links pdCWVK2FK&quot;> <li class=&quot;IKy14Rh8pyA&quot;> <a target=&quot;_blank&quot; href=&quot;https://www.tripadvisor.co.uk/&quot;><img src=&quot;https://www.tripadvisor.co.uk/img/cdsi/img2/branding/medium-logo-12097-2.png&quot;></a> </li> </ul> </div> <script async=&quot;&quot; src=&quot;https://www.jscache.com/wejs?wtype=cdswritereviewlg&amp;uniq=699&amp;locationId=251075〈=en_UK〈=en_UK&amp;display_version=2&quot;></script> Warm Regards, Darren Collins Front Office Manager

AccorHotels certified review
Jm Couples - 10/04/2018
« Underwhelming »

The one plus side, the room was clean. But every other experience was underwhelming, and I believe it boils down to severe lack of staff. Reception was overrun, the dining room was overrun. The breakfast experience was farcical. Replenishment of cups, glasses, food, was seriously slow. Clearing of tables and setting them up for new guests was equally slow. Really not great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., Thank you for taking the time to tell us about your experience at the Mercure Daventry Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Darren Collins Front Office Manager

AccorHotels certified review
Mikhail Families - 10/04/2018
« Good hotel »

I was a bit worried after reading some negative feedback about the hotel on various websites. But I was rather positively surprised and didn't experienced anything which could make me unhappy with my stay. Fair value for money hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sedykh S., We very much appreciate your comments regarding your stay at the Mercure Daventry Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Darren Collins Front Office Manager

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