Mercure Liverpool Atlantic Tower Hotel 4 stars

TripAdvisor rating 4.0/5 2,881 reviews
Mercure Liverpool Atlantic Tower Hotel
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • JOHN LENNONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG
liverpool
united kingdom

Tel: +448713769025

Fax: (+44)8713769125

Contact email

Check-in from 14h00

Check out up to 12h00

  • PARADISE STREET INTERCHANGE :   BUS INTERCHANGE

  • MOORFIELDS :   MOORFIELDS

  • By plane

    JOHN LENNON At 14.65km / 9.1 miles - Shuttle paying

  • By train

    LIVERPOOL CENTRAL At 0.48km / 0.3 miles

GPS :53.407618, -2.995191

Our accommodations

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Classic Double Bedroom

  • Max. number of persons: 2
  • Wireless internet in your room

Classic Twin Bedroom

  • Max. number of persons: 2
  • Wireless internet in your room

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Wireless internet in your room

Superior Family Room

  • Max. number of persons: 3
  • Wireless internet in your room

Suite

  • Max. number of persons: 2
  • Wireless internet in your room

Our restaurants and bars

VISTA RESTAURANT

Type of cuisine: International

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VU BAR AND TERRACE

Photo non contractuelle / Strictly non binding

Our Vu Bar has great views of Liverpool and a perfect place to enjoy a selection of drinks including cocktails, a snack or a meal. The terrace is a great sun trap in warmer months for alfresco refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 116

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Liverpool Atlantic Tower Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,884 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,881 reviews

A very very tired hotel

TripAdvisor rating 4.0/5

JenniferL3957 Family - 08/10/2019 TripAdvisor review

Requested to be moved as our room smelled of cigarette. New room had a faulty tv & a broken toilet roll holder. Sofa lounge had springs poking out & requested an additional duvet to assist with comfort

Dear Jennier, Thank you for your review. I'm sorry that your room was not fit for your purpose and I would appreciate understanding your booking further as this is not our typical standard. If you could provide some additional information it would be very much appreciated. alan.shaw@accor.com Kind Regards Alan Shaw General Manager

Great Stay

Customer review rating 4.2/5

Steve W. Solo - 07/10/2019 AccorHotels review

The ladies at the front desk were very polite and helpful The room was clean, and the location was perfect.

Not recommended

Customer review rating 4.2/5

P B. Business - 06/10/2019 AccorHotels review

This is a very tired and grubby hotel. Great location but nothing else to recommend it apart from some friendly staff. It has no atmosphere.

I was very disappointed in the overall cleanliness of my room.

Customer review rating 4.2/5

Rachel T. Business - 06/10/2019 AccorHotels review

The first thing that I had to do after checking in was to go all the way back down to reception to ask for the mugs and spoons to be washed as they weren’t clean. They did apologise and took them to the kitchen to be washed. I realised later that the bathroom glasses were also in a similar condition but I ended up washing them up myself. I took photos of the mugs, coffee pod box, tea tray and fridge, all of which I doubt would pass a food hygiene inspection. Other issues were clumps of hair on the carpet and the bathroom filter being furred up. As a positive the bedsheets and towels were clean.

Lovely stay. Great location.

Customer review rating 4.2/5

No Friends - 06/10/2019 AccorHotels review

Facilities good. Parking poor and expensive. Food and beverages good. No information inside the room about how things work. Room we had was excellent apart from above point.

Started out good

Customer review rating 4.2/5

Mrs S. Solo - 05/10/2019 AccorHotels review

Started out good. Warm friendly staff and clean room but had to change rooms due to dripping noise which kept me awake all night the 1st night.. Put into a substandard room which in need of many repairs, but at least quite. I was never offered any compensation, not even offered a free drink at the bar...nothing and the only apology came from maintenance man. I ordered taxi the night before leaving and it didn't get ordered even though I double checked with (rude) receptionist when I checked out. After several attempts to get them to check taxi again they called and a few minutes later the taxi did arrive but was within 2 minutes of missing my train. I will never stay with any AccorHotel again.

I attended a special dinner and booked a room for convenience. Food was excellent and service.

Customer review rating 4.2/5

Michael A. Business - 05/10/2019 AccorHotels review

Generally a very good overall experience. Some aspects of the Hotel are a little dated..lifts have wooden panelling and the VU Bar could do with a makeover. Tables in Restaurant/breakfast area are also showing their age. However, the dinner we had was excellent...food top class as was the service!

Experience was fine

Customer review rating 4.2/5

Ray B. Couples - 04/10/2019 AccorHotels review

Fine

Julia p.

Customer review rating 4.2/5

Julia Friends - 03/10/2019 AccorHotels review

Excellent experience. All staff were professional and welcoming. Room was very clean and comfortable. Great experience, very satisfied.

Rooms and situation of hotel were goo.

Customer review rating 4.2/5

N. Friends - 02/10/2019 AccorHotels review

The hotel was good and the people were helpful but the restaurant looked shabby and expensive so we ate elsewhere.

Excellent hotel

Customer review rating 4.2/5

Karen Families - 02/10/2019 AccorHotels review

I found this hotel to be one of the best I have stayed in for some time. Also the staff were truly wonderful.

Customer review rating 4.2/5

Sarah Couples - 01/10/2019 AccorHotels review

Very good

Helpful staff and excellent breakfast.

Customer review rating 4.2/5

Paula Families - 01/10/2019 AccorHotels review

Generally very good. A member of staff at breakfast was very helpful in making sure that our daughter , who is vegan, had an excellent meal. Room clean and cosy. Good views. Only downside was that we thought there were no tea and coffee facilities - we only found the tray hidden in the bottom of a cupboard when we were leaving. We arrived very late on our first night and a drink would have been very welcome.

Loved it

Customer review rating 4.2/5

Victoria H. Couples - 30/09/2019 AccorHotels review

Excellent, very friendly. Highly recommended

Disappointed

Customer review rating 4.2/5

Pat W. Friends - 30/09/2019 AccorHotels review

The quality of the hotel facilities was less than expected, three star in reality. The standard of toiletries, pillows, bedding, towels etc was poor. The net curtains were stained and dirty. I booked my party into the restaurant as it had a pleasant view for the Saturday night but our venue was changed to a conference room with no consultation. I only heard about the change from a third party, the manager responsible still has not contacted me, despite this being promised.

Started out great but...

TripAdvisor rating 4.0/5

kriswsm2015 Solo travel - 30/09/2019 TripAdvisor review

The room was small but I expected that. Started out great, but went downhill fast. My room had a dripping noise that kept me up all night. After calling the front desk they sent up the maintenance man who verified the noise. The only vacant room was in disrepair. OK, fair enough it was noise free and clean enough. Night to was so-so. The next morning was busy in the lobby so I double checked to make sure they booked my taxi to the train station. They said yes but A LOT of people who were in line behind me were getting in their taxis and leaving. I waited and finally went back inside and asked again. The receptionist rang again and it sounded as if it had not been booked. The taxi FINALLY showed up and I was at the station 2 minutes before my rain was scheduled to depart. I literally had to run to catch it with ZERO time to spare. DO NOT depend on the reception to book your taxi! Next time I travel I will be sure to book things myself.

Dear kris, Thank you for your review. I'm sorry you encountered a maintenance issue in your room which caused a disturbed nights sleep. Whilst we do have preventative maintenance programs in place at the hotel the standard of rooms we offer to our guests should always be to their expectation. Whilst unfortunately I cannot clarify the delay in your taxi you have my apologies for the disruption caused to you. I do hope you find opportunity to join us again in the future. Kind Regards Alan Shaw General Manager

Mrs tanya C.

Customer review rating 4.2/5

Anonymous Families - 29/09/2019 AccorHotels review

We stayed with our child in a superior room with a sofa bed. The sofa bed was not fit for sleeping on it had springs sticking out and sagging. Our 12 year old daughter ended up sleeping with us. When I told the receptionist she said hopefully next time we stay it will be better not a sorry or anything else. We were extremely disappointed- very very poor!!

Great place for a reunion

Customer review rating 4.2/5

Gisela B. Friends - 28/09/2019 AccorHotels review

Had a reunion with 4 other school friends of 50 years ago. The hotel was just right - central, comfortable and friendly.

Best location IMO, comfortable and stylish rooms, friendly and professional service

Customer review rating 4.2/5

Carole Families - 27/09/2019 AccorHotels review

I would definitely stay here again. I love the location and the building is delightful, modern, with great views of the Mersey and iconic Liver building from the rooms. Staff were always friendly and professional. Love the cheery décor of the rooms, which had all the facilities we needed.

A stay in comfortable room with a great view

Customer review rating 4.2/5

Geoff P. M. Couples - 27/09/2019 AccorHotels review

Allowed to book in early Staff as helpful as usual and good sized comfortably furnished

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in liverpool