Mercure Liverpool Atlantic Tower Hotel 4 stars

TripAdvisor rating 4.0/5 2,797 reviews
Mercure Liverpool Atlantic Tower Hotel
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • JOHN LENNON
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG
liverpool
united kingdom

Tel: +448713769025

Fax: (+44)8713769125

Contact email

Check-in from 14h00

Check out up to 12h00

  • PARADISE STREET INTERCHANGE :   BUS INTERCHANGE

  • MOORFIELDS :   MOORFIELDS

  • By plane

    JOHN LENNON At 14.65km / 9.1 miles - Shuttle paying

  • By train

    LIVERPOOL CENTRAL At 0.48km / 0.3 miles

GPS :53.407618, -2.995191

Our accommodations

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Classic Double Bedroom

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Classic Twin Bedroom

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room with 1 Double Bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Family Room

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Suite

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

VISTA RESTAURANT

Type of cuisine: International

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VU BAR AND TERRACE

Photo non contractuelle / Strictly non binding

Our Vu Bar has great views of Liverpool and a perfect place to enjoy a selection of drinks including cocktails, a snack or a meal. The terrace is a great sun trap in warmer months for alfresco refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 116 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Liverpool Atlantic Tower Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,614 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,797 reviews

Room with a view

TripAdvisor rating 4.0/5

Tin59 Couples - 13/07/2019 TripAdvisor review

We had a wonderful time at Liverpool. Our room gave a view to the Mersey : at night, it was so romantic with all the lights (we even left the curtains open to sleep) Very good service at the hotel : no bad remarks!

Dear Tin59, Thank you for taking the time to provide such a positive review following your recent stay, in particularly the spectacular river view from your room. We always value feedback, and I am so pleased that overall you enjoyed your stay. I do hope we will have the pleasure of welcoming you back again very soon. Kind regards, Elisha Scott

Let down by the bar & restuarant staff

TripAdvisor rating 4.0/5

stevewilliams7158 Family - 13/07/2019 TripAdvisor review

Whilst the location of the hotel was good, the front desk staff were great & very helpful and the rooms were OK, the staff in the bar & restaurant let the hotel down, the service was poor, they brought the wrong order and were not interested in dealing with any complaints, on top of this the bar & restaurant area was shabby.

Dear Stevewilliams7158, Thank you for taking the time to review your recent stay with us. I am pleased to hear that you were pleased with our waterfront location and found our lovely staff great and helpful. I am really disappointed to read that we failed to exceed your expectations in the restaurant and bar. Be assured, I have taken on board your comments and I will ensure they are reacted upon. Kind regards, Elisha Scott

Good location for business or leisure

Customer review rating 4.2/5

Jacqui J. Couples - 10/07/2019 AccorHotels certified review

Enjoyed our one night - good location, food & friendly staff

Dear Jacqui J., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Great location really helpful & friendly staff.

Customer review rating 4.2/5

Brian M. Couples - 10/07/2019 AccorHotels certified review

Really enjoyed our stay. Felt the bathroom was too small & the floor tiles were broken but great otherwise.

Dear Brian M., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good one night stay

Customer review rating 4.2/5

Paul Couples - 10/07/2019 AccorHotels certified review

Excellent room, and great location, with views over the Mersey

Dear Paul F., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good location and ticked most of the boxes

Customer review rating 4.2/5

Carole S. Friends - 10/07/2019 AccorHotels certified review

Friendly staff- reception dealt with everything we needed. Room was on the small side but it had a great view and comfortable beds. Breakfast was good but the cleanliness of the public rooms let the hotel down. The bar on the second floor had Wimbledon on all the screens and the bar person decided to have music playing very loudly over the commentary and sang along constantly- distracting and slightly annoying.

Dear carole S., Thank you for taking the time to tell us about your experience at the Mercure Liverpool Atlantic Tower Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Comfortable but room for improvement

Customer review rating 4.2/5

Sarah Friends - 09/07/2019 AccorHotels certified review

Reception people were excellent and so helpful. Room was ok but alot of dust over the headboard and in the bathroom. We went to use the bar area which is looking tired and waited 20 minutes for someone to come to serve us but no one did. There were people drinking in there so not sure where the bar staff went. We left and went elsewhere. Need a bell to ring for service if they leave the bar.

Dear Sarah G., Thank you for taking the time to tell us about your experience at the Mercure Liverpool Atlantic Tower Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Great hotel fabulous location

Customer review rating 4.2/5

Tracie H. Couples - 09/07/2019 AccorHotels certified review

We stayed for a couples weekend and couldn’t fault the hotel in anyway x

Dear Tracie H., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Fantastic stay & room with great views

Customer review rating 4.2/5

Michael B. Friends - 09/07/2019 AccorHotels certified review

Excellent

Dear Michael B., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Miss

Customer review rating 4.2/5

Tandie Couples - 09/07/2019 AccorHotels certified review

Staff were explanatory and welcoming upon arrival. Food was fabulous. Room was very clean with beautiful views. The corridors smelt a little stuffy, and the room was a little smaller than expected, but apart from that I was very pleased with the hotel and would definitely come again. I would probably book the supreme suit next time for more space. Had a very comfortable stay.

Dear Tandie S., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Perfect!

Customer review rating 4.2/5

Messias D. D. A. J. Solo - 08/07/2019 AccorHotels certified review

Good price, good accomodations, nice breakfast. The employees was very kind! Just complements for the team!

Dear Messias Duarte do Amaral J., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 4.2/5

Great H. Couples - 08/07/2019 AccorHotels certified review

Fab h. and location. Customer service brilliant.

Dear Jennifer Q., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower h.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Mrs

Customer review rating 4.2/5

Diane B. Couples - 08/07/2019 AccorHotels certified review

Very well situated hotel but appears in need of a boost.

Dear Diane B., Thank you for taking the time to tell us about your experience at the Mercure Liverpool Atlantic Tower Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Thank you very much, Mercury Liverpool

Customer review rating 4.2/5

Igor S. P. Business - 08/07/2019 AccorHotels certified review

Wonderful hotel in a exciting place with very kind personnel.

Dear Igor P., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Lovely hotel, fantastic view

Customer review rating 4.2/5

Amanda T. Families - 08/07/2019 AccorHotels certified review

This is a lovely hotel and the view was amazing. We also had our evening meal in the restaurant and the food was excellent.

Dear Amanda T., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 4.2/5

Alex Business - 07/07/2019 AccorHotels certified review

nice room. disappointing breakfast. great location.

Dear Razvan Alexandru T., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Short City Break

Customer review rating 4.2/5

Trevor L. Families - 07/07/2019 AccorHotels certified review

Pleasant and welcoming staff

Dear Trevor L., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Mr

Customer review rating 4.2/5

Anonymous Couples - 07/07/2019 AccorHotels certified review

Very good.

Dear Kevin J., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

great hotel

Customer review rating 4.2/5

Anonymous Friends - 06/07/2019 AccorHotels certified review

had a great time. good rooms and good breakfast.

Dear david r., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

A pleasant stay on a Sunday night in Liverpool

Customer review rating 4.2/5

Adam Couples - 06/07/2019 AccorHotels certified review

Booked the Mercure due to its close proximity to the Invisible Wind Factory, which we were attending for Liverpool Craft Beer Expo. Being a Sunday night, the room rate was very good value, and we were upgraded to a suite because of my loyalty status, which was most welcome and came with a nice view of the Liver building and the Mersey. The staff were friendly and we enjoyed our stay.

Dear Adam N., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
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