Hotel - Mercure Aberdeen Caledonian Hotel
Mercure Hotel Mercure Hotel

Mercure Aberdeen Caledonian Hotel

4.0/5 1,088 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,228 reviews

Our guest reviews for Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,088 reviews
Anonymous Business - 14/10/2018 AccorHotels certified review
« Mrs »

The room was clean, tidy and well catered. The bed was warm and comfortable. The shower was difficult to operate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia Mrs S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

Hytham Business - 13/10/2018 AccorHotels certified review
« Enjoyed being in Mercure Aberdeeen Caledonian Hotel »

Reception personnel were very helpful and cheerful. Rooms were comfortable and convenient but they were missing a mini-refrigerator or a Cooler.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hytham O E., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tina Hotel Manager

Ag L. Business - 11/10/2018 AccorHotels certified review
« suffocating ! »

There was absolutely no air in the room (and it was really hot). I could not open the window - just managed to open a very small window near the ceiling. I could not breathe and therefore hardly found any sleep. Not being able to sleep in a hotel room is a number 1 issue... no other issues (although my room was near the revolving doors which were slamming all morning).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Gabrielle L., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in this room and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Thomas D. P. Friends - 10/10/2018 AccorHotels certified review
« Really good »

Perfect location, fine rooms and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas D P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Anonymous Couples - 10/10/2018 AccorHotels certified review
« Enjoyable »

Good position to town shopping and amenities. A little disappointed with the little Bistro which didn’t fit with what would be expected of a main city hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh R., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews assistant manager

Sw Solo - 10/10/2018 AccorHotels certified review
« Room good but noisy location »

I had a free upgrade which was excellent. However, the noise from the adjacent properties (thumping music all night long on both nights of my stay) meant I didn't get as good a sleep as I'd hoped for. I think the hotel should have double glazing - this would have helped reduce the noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley W., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews assistant manager

Anonymous Couples - 09/10/2018 AccorHotels certified review

Everything was perfect except from little hairs all over the bathroom so was not very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caitlin D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Robert R. Solo - 09/10/2018 AccorHotels certified review
« Mr »

Good except the Breakfast was lacking that great Aberdeen delicacy known as Roweys or Aberdeen butteries, no cooked breakfast in Aberdeen is complete without them

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert r., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Vincent B. Couples - 09/10/2018 AccorHotels certified review
« Received upgrade to deluxe room. Very happy with room obviously. »

Fast, friendly check-in process. Great room, very comfortable bed, surprisingly quiet considering city centre location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews assistant manager

Craig N. Business - 08/10/2018 AccorHotels certified review
« Mr »

i was staying on Business so spent little time in the hotel but the short time i did spend was fantastic. i recieved a free upgrade and the staff where really nice to deal with also the location was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig N., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Megan Business - 08/10/2018 AccorHotels certified review
« Less than adequate »

Cleanliness, daily clean and food quality were below standard expected. Staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megan C., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kendal Matthews Assistant Manager

Luiz P. Business - 08/10/2018 AccorHotels certified review
« A week in Aberdeeen »

Pleasant and quite place nearby the square. Good bed providing a good sleepy night. Great breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Rdb Business - 08/10/2018 AccorHotels certified review
« convenient location, helpful and informed staff, clean, and good food »

Everything was delightful except the thin walls that allowed noise of other guests and/or external sounds (i.e. pub/music/people shouting). I was relocated to another hotel room which was better, but still the sound of the upstairs guests taking showers/baths from 1am-4am was quite loud. I understand it's an older hotel, so I'm not sure there's much that can be done, but I wasn't expecting it to be so auditory. No other complaints though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ria B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Fabian W. Solo - 08/10/2018 AccorHotels certified review
« I had an amazing stay, breakfast was lovely, but a little bland , other than that I really enjoyed my stay, thank you »

Excellent! the staff were friendly and very helpful, my room was very nice and the service was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabian W., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Anonymous Solo - 07/10/2018 AccorHotels certified review
« Efficient »

Fine Helpful at check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian N., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Sarah Couples - 07/10/2018 AccorHotels certified review
« Fantastic »

Staff were very friendly, service was excellent. Only downsides were that the room was overly warm, and we were only given one towel, though these are small niggles compared to the overall excellence of our experience. My partner and I were very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah R., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews assistant manager

Anton V. Business - 04/10/2018 AccorHotels certified review
« poor. complete lack of internet during entire stay. »

I have incurred significant charges using package 4G package to work on laptop. This has been reported to Operations Manager (GM was absent). I have been promised a voucher for next stay as compensation, but have not received anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anton V., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In regards to the wifi my team did try and resolve the problem as fast as possible but as I'm sure you can understand this can take time. In regards to your next stay please just drop me an email and I will personally look after your booking. Sincerely, Tina Hotel Manager

Liam Friends - 03/10/2018 AccorHotels certified review
« A pleasant experience »

Staff were very friendly Room was clean, bed was confromable Only complaint was the shower was very small and difficult to use

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam H., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews

Craig M. Couples - 03/10/2018 AccorHotels certified review

very satisfied with my stay and with all the staff, clean and tidy with a good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Anonymous Solo - 03/10/2018 AccorHotels certified review
« Best location and very good value »

Comfortable room with ample storage and opening windows. All needs met. Very clean. Only lacked a bedroom waste bin. Excellent breakfast on heated plates. Very good selection/ options. Toaster burnt the bread on both days even after I reported it. For years, the coffee has been served in 'thermal' jugs which means it is never hot unless freshly brewed. On day 2 I supplied my own coffee bags and requested hot water. Problem solved!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loreen D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

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