Hotel - Mercure Aberdeen Caledonian Hotel
Mercure Hotel Mercure Hotel

Mercure Aberdeen Caledonian Hotel

4.0/5 1,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,074 reviews

Our guest reviews for Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,064 reviews
Ab Couples - 11/08/2018 AccorHotels certified review

Very enjoyable.

Business - 10/08/2018 TripAdvisor review
« Caledonian Aberdeen »

Has lost much of its previous standing as the premier hotel in Aberdeen. Has a very average modernisation work over. Reminiscent of a seaside B&B, with uneven floors and creaking floor boards. Lost a great deal of the character it once commanded.

Keith L. Solo - 09/08/2018 AccorHotels certified review
« Clean, tidy and helpful staff. Good bar snack too. »

Everything went well. Parking is expensive but hotel good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith L., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

T.c. Business - 09/08/2018 AccorHotels certified review

Not as expected. Was neither modern or of the same quality of original hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence C., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Canale-Dow Hotel Manager

Peter S. Families - 08/08/2018 AccorHotels certified review
« Great hotel for the price »

Nice hotel, well spec’ed good location and price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow Hotel Manager

Stuart P. Families - 07/08/2018 AccorHotels certified review
« Very Noisy! »

The room (burns suite) was very comfortable and spotlessly clean, however upon check in we were warned by reception that there was a party in the bar and there would be loud music until 11pm. In reality the music went on until 12.30am and with 2 young children (3 & 5) this was not ideal. Our next issue was when ordering 2 drinks from room service, it took 3 phone calls to reception and over an hour for the drinks to arrive. In fairness we received an apology and the £5 tray charge waived but after a long day travelling and being unable to sleep due to the noise this was very frustrating. Breakfast the following day was of exceptional quality and the service was excellent. Checking out was quick and courteous. I fully appreciate that Saturday night is going to be busy but a family room above the bar was not helpful and the room service issue was irritating. However, the Caledonian is a lovely clean hotel and the breakfast is very good and our previous stay was more positive so we would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. However I do sincerely apologise for the room service you received as this is not our usual standard. I have also spoken to Reception in regards to how they allocate family rooms and a new procure has been put in place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

Phillip W. Families - 07/08/2018 AccorHotels certified review
« Satisfactory »

There was little or no feel about this hotel. The parking charge was unfortunate and not all together clear in what I read about the hotel. Breakfast was very good and the hotel clean. Your staff were pleasant. Your sister hotel at the Ardoe is my favourite in the whole of Scotland- save for the rather in flexible and fixed menu. The steaks are also very expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip W., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

Friends getaway - 07/08/2018 TripAdvisor review
« Recent stay »

Not a happy time for me woken up both mornings of stay at 6 am first day very noisy guests second day some emergency outside my room where someone was unconscious (possibly drunk) outside my room. The second morning a cleaner pushed into my room when I was half dressed despite notice on door saying not need cleaning etc for that day. Had to leave a day early and incur cost of changed trains and no refund for night i didnt stay. Have to say stayed here many times before with no incident

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Very good value hotel in the centre of Aberdeen »

Great, friendly staff, nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher T., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

Angus B. Couples - 06/08/2018 AccorHotels certified review
« Mr Angus B. »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angus B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow Hotel Manager

Anonymous Friends - 06/08/2018 AccorHotels certified review
« Great location and friendly staff. »

Great location. Friendly staff. Nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise T., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

Couples - 06/08/2018 TripAdvisor review
« Mrs Stella Samson »

Very disappointed with the service and food, I think you should have a rethink of staff and evening menu. I don't think I will be staying in that hotel again. I do love Aberdeen. I like to know what your thoughts are.

Our hotel has responded to the review
Our hotel has responded to the review

Dear stella s, Thank you very much for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was disappointed to read that we didn't exceed your expectation of this occasion and we have take your comments on board. We hope you will give us another opportunity to better serve you in the near future. Yours Sincerely Tina Canale-Dow Hotel Manager

Marion Friends - 05/08/2018 AccorHotels certified review
« Really comfy »

Only stayed for one night but overall i was happy with my room, staff pleasant & breakfast was lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marion M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Simon Business - 05/08/2018 AccorHotels certified review
« It was good. »

A bit too hot in the room. The toilet in my room had not been cleaned. It had some urine on the seat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon H., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I shall pass on the comments regarding the cleanliness in the bathroom to my housekeeper to avoid repeat. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Robert Couples - 04/08/2018 AccorHotels certified review
« Relaxing »

Friendly staff, delighted with the upgrade for this short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

Michael G. Solo - 03/08/2018 AccorHotels certified review
« Disappointing »

I must admit it was not as good as anticipated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael G., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Would you be able to provide me with more feedback? Sincerely, Tina Canale-Dow Hotel Manager

Anonymous Business - 02/08/2018 AccorHotels certified review
« Business trip Aberdeen »

The Hotel is in a charming and very nice old building close to the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roehner D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tina Canale-Dow Hotel Manager

Sue S. Couples - 02/08/2018 AccorHotels certified review
« Pleasant stay to explore Aberdeen »

The hotel was in a good location to have a look around Aberdeen. We did get a car park but advisable to make sure 1 is available. Very friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

Simon B. Couples - 02/08/2018 AccorHotels certified review
« coffee stain on carpet in bedroom should have been removed »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for bring the coffee stain to my attention, I will get this resolved straight away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

Alex J. Solo - 02/08/2018 AccorHotels certified review
« A lovely, comfy and clean stay! »

It was everything I need for a stop over in Aberdeen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex j., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow Hotel Manager

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