Hotel - Mercure Aberdeen Caledonian Hotel
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Mercure Hotel

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace 
AB101WE  ABERDEEN
UNITED KINGDOM

910 reviews
TripAdvisor Rating Based on 910 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,346 reviews

Our guest reviews for Mercure Aberdeen Caledonian Hotel

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 910 reviews
Certificate of excellence 2016
AccorHotels certified review
Thomas G. M. Solo - 24/06/2017
« Good »

I was disappointed that I had to move rooms 3 times during my stay and the last room I had was a poorly appointed single room that I had to pay £115 per night for 2 nights was extremely disappointed about that

AccorHotels certified review
Calum T. Families - 23/06/2017
« A great stay ovall »

Very friendly and attentive staff. We were very lucky getting a suite looking out the front. Staff were particularly helpful in explaining the parking arrangements and flagging lost property issues.

AccorHotels certified review
Mark H. Couples - 20/06/2017
« Pleasurable but very warm »

The room was great and the hotel was in general, the only issue we had with our stay was the general temperature of both the room and the bistro and lounge areas. I had a slight issue at checkout, I was quoted a price of £130, which I understand to be a discounted price, when I booked over the phone but while checking out was asked for a payment of £190. I explained the telephome conversation I had when I booked and the person at the desk honoured the price.

AccorHotels certified review
Anonymous Families - 20/06/2017
« Charming place and excellent location »

The building is full of character and the room good size. But there were heavy dust inside the closet! Better cleaning would be nice.

AccorHotels certified review
Vicki G. Couples - 20/06/2017
« Wouldn't rush back.  »

Our room was above the hall where a wedding was held. The room was very noisey up until music finished late in the morning. Maybe these rooms should be reserved for wedding guests that are staying?? Also, think charging for guests to park at the hotel is ridiculous. We weren't aware of this until checking out. this would have swayed my decision about booking here in the 1st place.

AccorHotels certified review
Hugh C. Families - 19/06/2017
« Friendly helpful staff very handy for city centre. »

This was an very comfortable hotel. I was visiting family so it was good position to find a variety of places places to eat. I found the staff to be polite and very helpful. It also suited me as I decided to travel by train this time and the hotel is an easy walk from the station.

AccorHotels certified review
Anonymous Business - 19/06/2017
« Good location, lovely room and excellent breakfast »

Very comfortable room. Polite, helpful staff Room was very spacious with a lovely shower room. Great breakfast This is a good hotel in an excellent location. I would definitely stay here again

AccorHotels certified review
John W. Couples - 18/06/2017
« Comfortable hotel in classic granite building. »

Lovely spacious room with beautiful bay window overlooking the city and seaward. Excellent breakfast, courteous staff and onsite parking. Would definitely stay here again.

AccorHotels certified review
E H. Friends - 17/06/2017
« Shame about the bedroom »

Good entrance Good reception Good bar Good lounge Good passages Good car parking Worn out bedroom Shame it's an additional £10 to park Not forgetting the £10 for breakfast In total, £90 a night for B & B

AccorHotels certified review
F P. Solo - 16/06/2017
« Simple excellence »

An excellent stay in a clean and pleasant environment with friendly and helpful staff.

AccorHotels certified review
Anonymous Couples - 13/06/2017
« Underwhelmed and disappointed  »

My wife and I stayed on Friday night in a deluxe room. The room was large but tired. I have stayed on numerous occasions as it is good for location the parking. It can be a hit or miss so disappointed that the deluxe was so poor. I was also disappointed to learn on arrival that there is now a £10 charge per day for the parking.

AccorHotels certified review
A B. Couples - 13/06/2017
« Good servicec »

Comfortable

AccorHotels certified review
Anonymous Couples - 12/06/2017
« Service was pleasant and welcoming »

Staff were pleasant and helpful and the room was clean and parking was useful

AccorHotels certified review
Lynne B. Couples - 09/06/2017
« Lynne Barnett »

A most enjoyable visit. Very pleased our room was ready before official check in time. Friendly receptionist. Convenient, central location.Good breakfast in pleasant room, with efficient service.

AccorHotels certified review
Ann D. Couples - 08/06/2017
« Very helpful staff. »

The bed was a bit small for a double. Otherwise v good.

AccorHotels certified review
Anonymous Couples - 05/06/2017
« Ok, but flaws.  »

Room (George suite) was ok, cleaning was good. Breakfast and restaurant were disappointing. The charge was incorrect twice and was corrected after i discovered it. Lack of replenishing of consumables during stay.

AccorHotels certified review
Andrew Couples - 04/06/2017
« Very good »

Very good apart from the noise of people above us

AccorHotels certified review
Moyra Solo - 04/06/2017
« Clean basic room »

Parking limited but secured a place. Staff friendly. Room clean but basic and abit tired looking. Tea and coffee provide but no wee biscuits 🙁

AccorHotels certified review
Janelle Couples - 04/06/2017
« pleasant stay »

staff courteous and helpful. first night of four, our room was small as well as the bed . we were moved to another room the next day . the only downfall to it, was there was no tub.

TripAdvisor certified review
Couples - 03/06/2017
« pleasant stay »

stayed here last year when it was a thistle hotel. liked it then and liked it now. within walking distance of rail and shopping, staff friendly and courteous. only complaint was our room only had a shower and missed having a long hot soak after a long day

Our hotel has responded to the review
Our hotel has responded to the review

Dear 20janelleg, Thank you for taking the time to tell us about your recent stay. I was pleased to read that you enjoyed your stay with us in particular the location of the hotel and the staff. I will pass on your kind words to the rest of the team. Once again thank you for your feedback and I look forward to welcoming you back to the hotel in the near future. Yours Sincerely, Tina Canale-Dow Operations Manager

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