Hotel - Mercure Aberdeen Caledonian Hotel
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Mercure Hotel

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace 
AB101WE  ABERDEEN
UNITED KINGDOM

916 reviews
TripAdvisor Rating Based on 916 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,380 reviews

Our guest reviews for Mercure Aberdeen Caledonian Hotel

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 916 reviews
Certificate of excellence 2016
AccorHotels certified review
J P. Families - 13/07/2017
« Large, comfortable rooms and excellent service »

Check in was friendly and efficient. Our rooms were spacious and clean with good amenities. Breakfast was well organised with a good selection of food and drinks. I was disappointed to find there were no traditional Aberdeen rolls on the menu, but a member of staff gave me a packet next day. How kind! All staff were friendly, polite and helpful. We enjoyed our stay.

AccorHotels certified review
Jyrki Couples - 10/07/2017
« Good location and good service »

Everything was ok, but we got a very small room. I suppose it was a single room given to us (a couple), because in the beginning there was only one towel in the bathroom and they changed only one towel during the week.

AccorHotels certified review
John W. Families - 10/07/2017
« Not really Mercure standard »

Reception experience excellent, but restaurant on the poor side. The rooms were very small with no comfortable armchair to sit on. The bathroom was cramped. Having booked well in advance I was expecting a much more comfortable room, it felt as though we were given the last room available. A welcome bottle of water in the room would be helpful. I requested a kipper for breakfast at an additional fee of £5 and was served with one, yes one tiny vacuum packed fillet. For a £5 supplement I was expecting a fresh kipper. This was disgraceful when staying in a fishing port like Aberdeen. This was probably my worst Mercure experience

AccorHotels certified review
William H. Business - 10/07/2017
« Another great stay at Mercure Aberdeen Caledonian Hotel »

Great stay with great room and service

AccorHotels certified review
R. J. Couples - 10/07/2017

Hot room, due to being at the side of the hotel, although got in late so had cooled down, but fan was in room so cooled it down. Check in/out was excellent. Lower score was to do with position of the room in the hotel and the breakfast was poor - nothing left on any trays and we were there at 9am, husband gave up waiting on eggs.

AccorHotels certified review
S B. Business - 09/07/2017
« A grand hotel, with a comfortable room and good breakfasts, but a pity about the lack of internet access for the majority of my stay. »

My room was particularly comfortable and clean with a lovely en suite shower room, and all facilities I needed, apart from the lack of Wi-Fi internet access for most of my stay. The cleaner was helpful and breakfast was enjoyable with a great choice of dishes on offer. Perhaps a delicious loaf of bread to slice one's own portions would have been ideal, instead of the thickly sliced white and brown bread on offer. Service in the Bistro was excellent one evening, not so good the next time.

AccorHotels certified review
E. B. B. Couples - 08/07/2017
« mr »

Disappointed

AccorHotels certified review
Alison C. Friends - 06/07/2017
« Good choice »

Very helpful reception staff - generally good facilities but room very stuffy despite open windows.

AccorHotels certified review
Stephen M. Solo - 06/07/2017
« Satisfied »

Good service, hotel was satisfactory

AccorHotels certified review
Sally Business - 05/07/2017
« Great place to stay in Aberdeen! »

The staff at reception and in the restaurant were friendly and helpful. The hotel has been tastefully refurbished, maintaining a hint of it's former glory while being reinvented as clean and modern. Great location downtown.

AccorHotels certified review
Anonymous Couples - 04/07/2017
« Very enjoyable  »

Very good

AccorHotels certified review
Anonymous Couples - 04/07/2017
« As always, friendly efficient staff in a clean and tidy hotel. »

Have stayed here several times over the last few months. Staff are always happnto help, the rooms are clean an the location of the hotel is perfect.

AccorHotels certified review
Michael Couples - 04/07/2017
« Lovely stay in a lovely Hotel »

It was a very lovely stay in a wonderful room (terrace suite), we really enjoined the stay. The only small thing that could be improved is the breakfast, the main focus seemed to be on the hot dishes, the cold ones sometimes were emty an the refill needs a lot of time.

AccorHotels certified review
Jayne Couples - 04/07/2017
« Jayne »

Clean quiet room and not overheated. Bathroom a little tired but very clean. Breakfast good though fresh juices all needed topping up.

AccorHotels certified review
Anonymous Couples - 04/07/2017
« X4 »

Everything went well until we tried to pay with an Edenred Compliments card, it was not accepted. Mercure hotel group is on their list of places that accept the card. We stayed at Ardoe House, and used it there Barbra was great. So very disappointed with Tina's attitude at the Caledonian, she was not interested. We would like to use your group more if you can sort this out please.

AccorHotels certified review
Anonymous Couples - 03/07/2017
« Hotel lovely and breakfast the best. »

Hotel very clean. Rooms spacious good quality furniture and good able to open windows. Nice having a fridge and also a very good operating fan.

AccorHotels certified review
Sylvia S. Couples - 28/06/2017
« Wonderful place to stay  »

Had a lovely time in this hotel stayed there before and I can't fault it lovely staff

AccorHotels certified review
Jeff E. Families - 27/06/2017
« Very. Good hotel »

Good staff, nice room.

AccorHotels certified review
Maurizio Solo - 27/06/2017
« a very warm hotel »

I enjoyed very much the hotel and the warm and kind personnel. The od weather was so warm that for the whole week was, strangely, unncessary the room heating but it was impossible to switch it off.

AccorHotels certified review
Gibbins Couples - 26/06/2017
« Comfortable Stay »

Rooms ideal for staying Good central point for everything. Bar staff need more training - really nice but didn't know drinks. Brandy / Bacardi / ??? Also asked for a diet coke with our drinks and they radioed for someone to get. Waited for 10 mins for someone to come along and say is there not in the fridge! - Yes there was.

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