Hotel - Mercure Aberdeen Caledonian Hotel
Mercure Hotel Mercure Hotel

Mercure Aberdeen Caledonian Hotel

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4.0/5 991 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,771 reviews

Our guest reviews for Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 991 reviews
TripAdvisor review
Family - 15/02/2018
« Not what I expected. »

I should have known better, do not stay in a standard room. Rooms are small and not of a good standard. Used bottles of shower gel left in bathroom plus rubbish on bathroom floor. I advised reception, although I had placed the rubbish in the bin no one empty the bin, nreeded to ask reception again. Walls in room had what looked like tea spills down the wall and very grubby around light switches. Very disappointed.

TripAdvisor review
Solo travel - 14/02/2018
« Tired property »

this property is very tired and service is poor in some departments a very disapointing place to stay for a city centre hotel with cost matching that of it's sister hotel Ardo when you are billed for car parking with standard way below what i personally would expect from this hotel.

AccorHotels certified review
D. Couples - 13/02/2018
« Welcoming and pleasant »

Welcoming staff on arrival. Big spacious room. Great to have an earlier check in and later check out. Very central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

AccorHotels certified review
Mrs M. I. Couples - 13/02/2018
« Mrs Moira I. »

Very sadly, due to unforeseen sudden family circumstances, my husband and I were unable to take up our "mini breal" and enjoy the room at the Mercure Aberdeen Caledonian Hotel last Saturday. I realise that I am not entitled to a refund, but wondered if on this occasion the management would consider allowing us to "postpone" our stay and enjoy it another day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moira I., I am very sorry to read that you were unable to make your stay. If you drop me an email on ti…, I will be able to rearrange your stay for you. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Rgu Business - 12/02/2018
« Disappointing! »

Having stayed in many Accor hotels in the past i was very diappointed with the standard of the bedroom in particular. When i brought to the attention of the receptionist she told me most of the rooms in the hotel were the same ie not renovated since probably the 1980's . The ensuite too was dated with cracked tiles and missing grout. On the positive side i would say that that the hotel is in a great location close to amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gemma M., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do operate a rolling maintenance program throughout the hotel and I have marked your comments for my maintenance team to ensure that this room is looked at with urgency. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kendal Matthews assistant Manager

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Very enjoyable »

It was a good experience. Good size room. Comfortable bed. A few more low calorie alternatives for breakfast would have been good, but the breakfast was generally fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inga R., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

AccorHotels certified review
Mrs Y. Couples - 12/02/2018
« Mrs l y. »

lovely hotel. staff very friendly and helpful. great spacious rooms. very central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Collin y., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for pointing out regarding the plates and coffee service, I have asked my food & beverage manager to look into this to ensure it does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews

AccorHotels certified review
Flavio K. I. Business - 11/02/2018
« Unpleasant »

Room was too cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flavio I., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kendal Matthews Assistant Manager

AccorHotels certified review
Mrs G. D. Friends - 09/02/2018
« Very nice room »

The room was very nice although we thought a little on the cold side.overall very satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gill d., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

AccorHotels certified review
Robin Friends - 06/02/2018
« Very nice hotel in great location »

Overall, very good, with helpful staff. Would have liked more tea coffee and milk in the room and the cooked breakfast was on the average side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Lindsay S. Couples - 05/02/2018
« Never fails to please »

On a one night theatre break to Aberdeen. The Caley is ideally situated for eating, drinking and a comfortable place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay Scott, We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Jenloudrum Couples - 05/02/2018
« great value for money and so close to the centre of Aberdeen. »

It was a great experience staying there and everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer Coutts, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Philip Solo - 04/02/2018
« Fit for purpose »

Hotel close to city centre and room was okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oluwaleke Philip Adenaiye, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Les A. Couples - 04/02/2018
« MR »

Friendly face at reception, clean, tidy and spacious room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Les Alexander, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
P. Couples - 04/02/2018

Room was a bit small but fine otherwise. Breakfast was very disappointing,as many items had run out,eg juices and much of the hot buffet with very few staff about to notice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pilar Pettigrew, Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Sm Business - 03/02/2018
« Short business trip for group of 6. »

We booked 6 rooms for one night for a business visit to Aberdeen. We arrived late and left early, but everything was fine. All our room keys were ready for us and we were able to check in and out very quickly as a group. The bar was still open for a late night drink. The rooms were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Mobbs, We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Allan T. Couples - 02/02/2018
« Good Hotel »

Very nice hotel very central one min walk from city cent, very helpfull staff, only down fall very bad internet conection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan Thomas, We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
Roy Business - 02/02/2018
« A comfortable hotel in a good location well priced »

It was all I anticipated my single room was adequate with very good towels,my priority .mi would appreciate some form of tv channel guide. The breakfast is very good . The weakest point is the dinners which are pretty poor and overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy Smith, We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

TripAdvisor review
Business - 02/02/2018
« Very good hotel. »

The hotel is impeccably clean, rooms and bathroom very modern. Perfect location right in the very centre of the city close to major railway station and shopping centre. I would definitely stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear arturoraudel, Thank you for taking the time to tell us about your recent stay. I am pleased to read you enjoyed your stay with us and I look forward to welcoming you back in the very near future. Yours Sincerely, Tina Canale-Dow Hotel Manager

AccorHotels certified review
S. S. Business - 01/02/2018
« Perfect hotel stay for business and I will be back to stay for pleasure! »

Upon arriving at the hotel for the first time, I was greeted by a lovely lady behind reception who had all of my check in details ready printed. I received a warm welcome along with a complimentary upgrade and drinks voucher as part of the rewards program. My room was lovely and found the staff to be pleasant and helpful upon meeting them. Facilities at the hotel are perfect for a short break and ideally located for the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sinclair Sara, We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow Hotel Manager

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