Mercure Aberdeen Caledonian Hotel 4 stars

TripAdvisor rating 4.0/5 1,147 reviews
Mercure Aberdeen Caledonian Hotel
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE
aberdeen
united kingdom

Tel: +448713769003

Fax: (+44)1224641627

Contact email

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :  

  • By plane

    ABERDEEN At 10.14km / 6.3 miles

  • By train

    ABERDEEN At 0.64km / 0.4 miles

  • By train

    TRAIN STATION At 0.48km / 0.3 miles

GPS :57.14628, -2.103435

Our accommodations

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Twin Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Double Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Twin Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Single Room

  • Max. number of persons: ‌1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Suite King

  • Max. number of persons: ‌4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

THE BISTRO

Type of cuisine: Brasserie

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BISTRO

Photo non contractuelle / Strictly non binding

Come along and enjoy a selection of drinks, light apartiff or snack

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 86 m²

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,716 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,147 reviews

Great hotel very loud area

Customer review rating 4.2/5

Sarah Couples - 16/07/2019 AccorHotels certified review

Hotel and staff were great however our room 330 was very loud from the street loud music till 4am

Working Away

Customer review rating 4.2/5

Victoria Business - 16/07/2019 AccorHotels certified review

Excellent, every member of staff is welcoming and helpful

Comfortable rooms and friendly staff

Customer review rating 4.2/5

Anonymous Business - 16/07/2019 AccorHotels certified review

Room was on the top floor with a magnificent view over Aberdeen. Staff were helpful and friendly. Only negative was that the towels were low quality and one had threadbare patches

Very enjoyable

Customer review rating 4.2/5

Mrs M. T. Families - 15/07/2019 AccorHotels certified review

Nice clean basic room ( could have done with a fridge ) the bathroom was clean and had everything we required. Breakfast was very good with plenty of choice, would have liked a pot of coffee on our table rather than a filled mug but that's just my preference the reception staff were all very friendly and helpful.

Lovely hotel and great service, cleanliness a little lacking.

Customer review rating 4.2/5

Anonymous Couples - 13/07/2019 AccorHotels certified review

Staff were great, room and facilities great, have noticed in last few stays that cleanliness could be improved. Dusty shelves, not thorough vacuuming etc.

Dear Abigail M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Grand old hotel in a prime location, parking, and helpful staff

Customer review rating 4.2/5

Kay S. Couples - 12/07/2019 AccorHotels certified review

Very satisfied, lovely spacious rooms, in one of Aberdeen’s most central locations. Excellent breakfast at a very reasonable price.

Dear Kay S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Very good, though not quite as posh as it thinks it is

Customer review rating 4.2/5

Simon Couples - 11/07/2019 AccorHotels certified review

Everything very good, our room was lovely but could really have done with some double glazing as it was at the front overlooking a busy main road. The big disappointment was no Muesli at breakfast, an absolute pre-requisite for any stay!

Dear Simon H., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant manager

It was comfortable

Customer review rating 4.2/5

Alexander C. Couples - 09/07/2019 AccorHotels certified review

The hotel is getting old and it’s starting to show it. The windows shelf’s were very dirty, the chairs were badly stained and didn’t look inviting to sit on them without a towel on them, I have to say it looked disgusting , plus I felt the carpet was dirty too.

Dear Alexander C., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Another good stay at the Mercure Aberdeen

Customer review rating 4.2/5

Geoff A. Friends - 08/07/2019 AccorHotels certified review

Welcomed back for our third stay in a year, All the staff were very friendly, the room was well appointed and clean.

Dear Geoffrey A., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Good welcome at good price

Customer review rating 4.2/5

Anonymous Business - 06/07/2019 AccorHotels certified review

Just as good as usual. You have loyal efficient pleasant staff and the rooms are basic but fine for the price

Dear Duncan M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Fantastic hotel and staff

Customer review rating 4.2/5

Liam N. Business - 05/07/2019 AccorHotels certified review

The room as always very comfy, as was the bed !!! Ans as always, reception and bar staff b=very nice and helpful !!

Dear Liam N., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Not quite the level of care I would have expectedx

Customer review rating 4.2/5

Heidi Couples - 04/07/2019 AccorHotels certified review

The room was pleasant and quiet, despite being on a slope. However the bedside table should be replaced or given a deep clean as it is full of dirt underneath the glass. I also managed to stand on a stranger's nail clipping on the bathroom floor. (neither my husband or I had clipped our nails). Breakfast was poor. You were understaffed, the lady there tried her best but did not have good knowledge for a gluten free diet. (I am coeliac - it's NOT a fad, but a life threatening autoimmune disease if not properly controlled). She got confused between gluten and lactose. Also bacon was in a dish beside sausages, containing gluten, mushrooms were beside haggis, containing gluten. A very high risk of cross contamination, also not understood by your kitchen staff. I couldn't take the jam, there were signs it was already cross contaminated - so not a happy person at breakfast. If you are not sure about gluten free, please do visit the Coeliac UK website and learn more.

Customer review rating 4.2/5

Lucky Couples - 04/07/2019 AccorHotels certified review

Very pleasant. Very helpful friendly staff.

Dear Susan L., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Comfortable stay

Customer review rating 4.2/5

Regular T. Couples - 04/07/2019 AccorHotels certified review

Rooms were good, staff pleasant, welcoming and generally communicative. Would not like to be in the room in warm to hot weather...........no air conditioning but a small fan was present.

Dear Stewart O., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

anniversary trip

TripAdvisor rating 4.0/5

I5916KUalexandera Couples - 03/07/2019 TripAdvisor review

Stayed for the one night in June. We visit Aberdeen a lot but had previously never stayed here. Central location is ideal for visitors to the city.We were given a complimentary drink for our anniversary which was very welcome. Hotel was roasting but that was the weather outside more than the hotels fault. Fan in the room certainly helped. Did not have dinner but breakfast was perfectly adequate. Overall room was very good and we thoroughly enjoyed our stay. Will definitely stay again.

Dear I5916KUalexandera, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel and congratulations on your anniversary. It was great to read that the team went that extra mile to make sure your celebration was extra special. I will pass on your feedback to the rest of the team which I'm sure they will find encouraging. Once again thank you for your feedback and we look forward to welcoming you back to the hotel in the near future. Kind Regards Victoria Camm

Check we checked in before sending satisfaction survey

Customer review rating 4.2/5

Laura C. W. Couples - 02/07/2019 AccorHotels certified review

We broke down in Carlisle travelling up from South Wales so didn’t make it to the hotel.

Anniversary trip

Customer review rating 4.2/5

Sandy A. Couples - 02/07/2019 AccorHotels certified review

We had a really good stay. Room was spacious and comfortable although very warm. We were given a complimentary drink voucher on arrival for our anniversary which was a really nice touch

Dear Alexander A., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

great stay

Customer review rating 4.2/5

Kate Friends - 02/07/2019 AccorHotels certified review

room was a bit small but for what we needed it for there was no complaints. the weather let us down but the hotel were helpful in organising a taxi for us and were very friendly

Dear kate p., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

Adequate

Customer review rating 4.2/5

Theresa W. Couples - 01/07/2019 AccorHotels certified review

Adequate, clean room, comfortable beds. No complaints.

Dear Theresa W., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. My apologies for your experience in our bar & I have spoken with my Food & Beverage manager regarding this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager

The hotel was very satisfactory

Customer review rating 4.2/5

Thomas F. Couples - 01/07/2019 AccorHotels certified review

The experience was very comfortable, all staff were very helpful and pleasant .only small fault was no a/c but could open window .Would return no problem location fantastic.

Dear Thomas F., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kendal Matthews Assistant Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in aberdeen