Hotel - Mercure Aberdeen Caledonian Hotel
Mercure Hotel Mercure Hotel

Mercure Aberdeen Caledonian Hotel

4.0/5 1,103 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,338 reviews

Our guest reviews for Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,103 reviews
Coral Couples - 04/12/2018 AccorHotels certified review
« Terrible »

We moved hotel it was that bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear C M., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

James R. Solo - 04/12/2018 AccorHotels certified review
« Great stay »

My experience was first class bleak room very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear James r., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Hotel Manager

Anonymous Solo - 04/12/2018 AccorHotels certified review
« Handy central hotel »

I booked a single room. My room had no drawers at all for clothes. The very small wardrobe had no clear shelves as one shelf had safe on it, second shelf had tray and tea making facilities and the bottom had drinks fridge. The hanging clothes part was jammed with an ironing table. As a result my clothes were never out of the suitcase. When I said this I was told I was in a deluxe single. Breakfast, no juice and dishes empty. Empty eggs dish was a complete mess. What we got was not hot either. Other guests complaining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean W., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Mrs M. Couples - 03/12/2018 AccorHotels certified review
« Premier inn feels more deluxe »

Average hotel, room didn’t feel deluxe at all, it would be fine for a place to crash whilst shopping but as a romantic stay it was pretty disappointing. Had much nicer accommodation in much cheaper hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlene M., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Phil Couples - 03/12/2018 AccorHotels certified review
« mr »

room very comfortable and nice size. a negative is the limited parking facilities which create uncertainty on parking availability.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

Liam N. Business - 03/12/2018 AccorHotels certified review
« Liam »

Very good clean room, very good staff!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Hotel Manager

Linda C. Couples - 03/12/2018 AccorHotels certified review
« Had a great stay »

Enjoyable and pleasant Staff were helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Hotel Manager

Anonymous Business - 02/12/2018 AccorHotels certified review
« ANNOYING »

The hotel, itself, is OK - the rooms are are visibly tired, however. A refresh programme is necessary. For example, my allocated room (a) had opaque window because the "view" was so awful. This had a "claustrophobic" effect and I would much rather have been able to see out of the window (b) WAY too hot with no a/c or fan. Luckily the opaque "window" did open a tiny bit and I was able to stick my head out for some air. My biggest problem with this hotel is parking. Every single time I stay at this hotel, I have a problem with parking. EVERY SINGLE TIME! It is so, so annoying. The fact that the hotel allows non residents to park in the (ridiculously small and tight) car park means that residents are unable to park. Why is this allowed? It has become such an issue for me that I will not be staying at this property again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen B., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Amanda Couples - 01/12/2018 AccorHotels certified review
« Welcoming and comfy city break »

All went very well. The breakfast was lovely, the bed very comfortable, the staff friendly and the Christmas decorations very festive. The only reason I didn’t put a ten is that we didn’t have a proper window in our room as it looked onto the inside so little natural light but at night time that isn’t a problem and the room lighting was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear amanda B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

J D. Couples - 30/11/2018 AccorHotels certified review

All staff from reception onwards very professional and friendly we were made to feel part of the family. All areas of the hotel were in very good condition. Pity then that the food and Beveridge offering did not come up to the high standard of the rest of the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

George S. Business - 30/11/2018 AccorHotels certified review
« Quiete and near city centre »

It was enjoyable, bar staff very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear George S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Hotel Manager

Elizabeth D. Couples - 28/11/2018 AccorHotels certified review
« Another very pleasant visit to the Caley »

Having booked our favourite room we were disappointed to learn at 2pm that,unknown to reception, the room was subject to a late booking meaning it would be 4pm availability. The young lady on reception (Elge ?) was extremely helpful,immediately offering an alternative room. In the situation she was very professional and first class. Our choice was to await our preferred room where we,as always thoroughly enjoyed stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

Richard S. Business - 26/11/2018 AccorHotels certified review

The room was small simple and clean no fridge .the breakfast staff were unaccommadating when ordering breakfast off the menu. The food off the menu was plain over priced and lacking substance and attention to detail. Very disappointed in the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Anna R. Couples - 24/11/2018 AccorHotels certified review

Hotel was fine, we were given an upgrade to a suite however cleanliness could be improved. Breakfast was appalling; tea out of a flax , asked for a pot, no great veggie options and eggs were totally under cooked to the point I could not eat - runny white

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna R., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Anne A. Solo - 23/11/2018 AccorHotels certified review
« Conveniently central »

Room a bit jaded. Television and safe faulty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tina Hotel Manager

Mark Business - 22/11/2018 AccorHotels certified review
« A brief but enjoyable stay »

A very comfortable, quiet stay, thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Hotel Manager

Helen Friends - 21/11/2018 AccorHotels certified review
« Faultless hotel »

I had the perfect weekend away with my friend. We loved the hotel, I'm so pleased I found it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

Nn Business - 21/11/2018 AccorHotels certified review
« Ok. »

Ok, but several of the rooms were very old and the bathrooms were not to out standard. An upgrade is necessary!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iljen R., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Hotel Manager

Otte Couples - 20/11/2018 AccorHotels certified review
« Large room with all you need! »

Nice, friendly personell, good breakfast and reasonably priced in the city centre - what more can you ask for!?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Otte O., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Hotel Manager

J W. Couples - 20/11/2018 AccorHotels certified review
« Spot on »

Exactly what we expected, nice room at a fair price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason w., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Hotel Manager

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