Mercure Aberdeen Caledonian Hotel 4 stars

TripAdvisor rating 4.0/5 1,130 reviews
Mercure Aberdeen Caledonian Hotel
See on a map
+ 16 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE
aberdeen
united kingdom

Tel: +448713769003

Fax: (+44)1224641627

Contact email

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :  

  • By plane

    ABERDEEN At 10.14km / 6.3 miles

  • By train

    ABERDEEN At 0.64km / 0.4 miles

  • By train

    TRAIN STATION At 0.48km / 0.3 miles

GPS :57.14628, -2.103435

Our accommodations

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Twin Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Deluxe Double Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Twin Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Single Room

  • Max. number of persons: x1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Suite King

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

THE BISTRO

Type of cuisine: Brasserie

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BISTRO

Photo non contractuelle / Strictly non binding

Come along and enjoy a selection of drinks, light apartiff or snack

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 86 m²

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more
Mercure Aberdeen Caledonian Hotel Meeting Room

Our guest reviews for
Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,561 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,130 reviews

Convenient location

Customer review rating 4.1/5

Hm Couples - 22/04/2019 AccorHotels certified review

The room was very clean but very hot. The heating was on full when we arrived. The staff were all very friendly and helpful. The breakfast was OK.

Dear Helen M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise for the heat in the bedrooms, we have now switched off the heating in all of our bedrooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Nice hotel in good location

Customer review rating 4.1/5

Alan D. Solo - 20/04/2019 AccorHotels certified review

Overall it was good.

Dear Alan D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Pleasant stay in Rainbow city

Customer review rating 4.1/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Short business stay in the heart of Aberdeen, friendly staff, good service.

Dear Nicholas P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Great hotel

Customer review rating 4.1/5

Nick B. Business - 18/04/2019 AccorHotels certified review

Lovely stay at this hotel

Dear Nick B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow General Manager

Lovely service, room let it me down massively for the price

Customer review rating 4.1/5

S.a.mck Friends - 18/04/2019 AccorHotels certified review

All staff were welcoming and pleasant, professional and helped if needed. Our room however, was sadly lack, out dated and cold, we had industrial fans in the room, beds that moved everywhere and it was a similar story with the decor, ceiling was in bad need of painting and it needed a new carpet. Especially for the price paid for a hotel in Aberdeen, we could of chosen another hotel that was cheaper and would of been a lot more up to date.

Dear Samantha R., I very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. I was disappointed to read that we didn't exceed your expectations on this occasion. Unfortunately our standard rooms are older than our Deluxe rooms, if you do decided to stay with is again then I would recommend booking one of our Deluxe rooms as these are located at the front of the building overlooking Union Terrace Gardens and are more modern. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Good value for money

Customer review rating 4.1/5

Anonymous Business - 18/04/2019 AccorHotels certified review

Perfectly located hotel with good rooms.

Dear Age v., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow General Manager

Overnight stay

Customer review rating 4.1/5

Ann S. Couples - 17/04/2019 AccorHotels certified review

A great stay. We had a lovely stay, a nice large room . The breakfast was good but not everything was hot, this is, I think down to buffet breakfast.The girl on reception was so nice and very pleasant to talk to and would say she is an asset to this hotel. Not sure of her name but she was Canadian. Will certainly return

Dear Ann S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Paula who was the Receptionist on duty. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Great value for money

Customer review rating 4.1/5

Colin K. Couples - 16/04/2019 AccorHotels certified review

Great location. Super hotel at a great price.

Dear Colin K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow General Manager

Great location and comfortable Hotel

Customer review rating 4.1/5

Colin Couples - 16/04/2019 AccorHotels certified review

Helpful staff, nice room with views. Room was comfortable and suited our needs. Had a good nights sleep on a comfortable bed. Check in/out was smooth.

Dear Colin D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Good budget option

Customer review rating 4.1/5

Lynn C. Solo - 16/04/2019 AccorHotels certified review

Last minute stay for 1 required. Apart from stained seat the room was fine. Breakfast was nice but service could have been better especially as it wasn't busy, e.g. I had to go up to the staff to get more coffee and water. Also it wasn't made clear if you to pay extra for the cooked breakfast options on the menu, e.g. eggs benedict.

Dear Lynn C., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise that you weren't aware of the additonal charges however it does state the charges in the menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager
Customer review rating 4.1/5

Anonymous Couples - 15/04/2019 AccorHotels certified review

Have stayed here on a few occasions but would have to say I was not satisfied with my recent stay. The cleanliness of the room could have been better. We were given room 221 where we found a fingernail on the carpet by the window, there was something also broken off the window, carpet stains and bed side tables heavily stained.

Dear Ashley C., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will personally be speaking to the Housekeeping team to make sure this issue doesn't reoccur in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Canale-Dow General Manager

Met expectations

Customer review rating 4.1/5

Dmilne Couples - 15/04/2019 AccorHotels certified review

Experience was average. Hotel and rooms in obvious need of a freshen up. Didn't expect to have to pay for car parking.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. I was disappointed to read that you only found your experience average. In regards to parking it does specify on all of our websites that parking is chargeable. Thank you again for sharing your experience, and I hope you will give us another opportunity to better serve you in the near future. Sincerely, Tina Canale-Dow General Manager
Customer review rating 4.1/5

I A. W. Families - 13/04/2019 AccorHotels certified review

It was a lovely weekend spent with you. We were down from Shetland to see the Hairy Bikers in the Music Hall. Breakfast was great - could have done with colder apple juice at breakfast because being a dialysis patient I am very fussy about wasting fluid. The milk could also have been colder for breakfast cereal. We had sandwiches before heading to the music hall - they were very expensive for what we got :(

Dear Ingrid W., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel and we hope you enjoyed the Hairy Bikers. It is always a pleasure to receive positive feedback. I will share your comments with our team and will look into the issues raised. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Perfect

Customer review rating 4.1/5

Suzie Business - 12/04/2019 AccorHotels certified review

Lovely room and great staff

Dear Suzanne P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Canale-Dow General Manager

Good stay in a very central location

Customer review rating 4.1/5

Thomas S. Couples - 12/04/2019 AccorHotels certified review

Stayed three nights in a double deluxe room, and apart from a rather small bed for such a large room, we had a great time. Room was clean and tidy, the bathroom was very nice for what is a rather old building. Breakfast and hotel service was very good.

Dear Thomas S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Excellent location, wonderful service

Customer review rating 4.1/5

James S. Friends - 12/04/2019 AccorHotels certified review

Welcomed with a big smile, hotel room and facilities are excellent.

Dear James S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback especially about the team, I will pass on your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Parking Fee very high

Customer review rating 4.1/5

Jim Solo - 12/04/2019 AccorHotels certified review

Room and services were very good but the £10.00 parking fee came as a shock and is highly over priced. Simply spoiled an otherwise good stay.

Dear McLanaghan J., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that the car parking charge spoiled your experience, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Canale-Dow General Manager

Chef Ross Stewart A. CPSE WACS AAC A.

Customer review rating 4.1/5

Chef R. S. A. C. W. A. A. Business - 11/04/2019 AccorHotels certified review

My go to place to stay in Aberdeen, I cannot Express enough Thanks to the excellent Staff, Management and Service. I will return again in August for another months stay! Thank you!!

Dear Ross Stewart A., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. It has been a real pleasure having you stay with us and we look forward to welcoming you back in August. Sincerely, Tina Canale-Dow General Manager

Mrs

Customer review rating 4.1/5

Anonymous Business - 09/04/2019 AccorHotels certified review

Excellent service, free upgrade, good breakfast and accommodation of a high standard.

Dear Lynsey C., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback especially about our service and breakfast. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Canale-Dow General Manager

Hotel was nice, reasonable prices and clean.

Customer review rating 4.1/5

Claire B. Couples - 06/04/2019 AccorHotels certified review

Good experience.

Dear Claire B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tina Canale-Dow General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in aberdeen