Mercure Exeter Rougemont Hotel 4 stars

TripAdvisor rating 3.5/5 554 reviews
Mercure Exeter Rougemont Hotel
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Hotel extras

  • Located opposite Exeter Central train station

  • Drakes Restaurant offers a choice of brasserie-style meals

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • Central location, with plenty of nearby attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • EXETER AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Exeter Rougemont Hotel

Queen Street
EX43SP
exeter
united kingdom

Tel: +4401392410237

Fax: (+44)8713769118

Contact email

Check-in from 14h00

Check out up to 12h00

  • EXETER BUS STATION :  

  • By plane

    EXETER AIRPORT At 9km / 6 miles - Shuttle paying

  • By train

    EXETER CENTRAL At 0.16km / 0.1 miles

GPS :50.72575, -3.533418

Our accommodations

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Standard Double Room

  • Max. number of persons: 4
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege King Room

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Standard Single Room

  • Max. number of persons: 1
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Small Double Room

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Junior Suite

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

DRAKES

Type of cuisine: Brasserie

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DRAKES BAR

Photo non contractuelle / Strictly non binding

Comfortable, contemporary surroundings servings drinks, snacks and light meals

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NELSONS LOUNGE

Photo non contractuelle / Strictly non binding

Traditional lounge setting located in the lobby of the hotel ideal for intimate evening dining, afternoon tea and we also serve speciality coffees.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 229

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Exeter Rougemont Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

6,235 reviews

tripadvisor

TripAdvisor Rating 3.5/5

554 reviews

Mr

Customer review rating 4.0/5

Garry L. Business - 10/10/2019 AccorHotels review

was given two room both dirty and smelled of damp

Decent enough

Customer review rating 4.0/5

Scott Business - 09/10/2019 AccorHotels review

Friendly staff, hotel clean and comfortable

Very good

Customer review rating 4.0/5

Peter R. Couples - 09/10/2019 AccorHotels review

Helpful staff

Customer review rating 4.0/5

Sarah Solo - 08/10/2019 AccorHotels review

Good experience, but please no more little plastic bottles, dispensers used in many hotels much more environmentally friendly!!

Excellent service!

Customer review rating 4.0/5

Jill H. (. Business - 08/10/2019 AccorHotels review

Were held an event here over the weekend and Kat, Nick and Rachael couldn’t have done more for us. Great customer service! Thank you, we would have no hesitation in returning for future events.

Disappointing.

Customer review rating 4.0/5

Anonymous Friends - 08/10/2019 AccorHotels review

Limited parking, was not expecting to pay for parking at the hotel. Hard, unforgiving pillows, badly stained carpet in Room 304. Poor food for our evening function. Poor quality of breakfast.

Very comfortable and great location

Customer review rating 4.0/5

Bruce Families - 08/10/2019 AccorHotels review

2 nights at last minute with another couple. Staff friendly and helpful although usual set up to charge meal to room did not get sorted.

Good location, but service needs improvement

TripAdvisor rating 3.5/5

supersteve2015 Friends getaway - 07/10/2019 TripAdvisor review

Location good as just across the road for the station. Classic building with very grand looking meeting rooms. Bedroom was modern obviously refurbished not too long ago. Bed was very comfortable. We were meeting up with friends who have limited mobility and spent quite a lot of time the lounge and bar areas. We were very disappointed by the service. Just getting a cup of tea in the lounge took ages and the attitude of most of the staff was very unfriendly. There was no separate dining room in the evening and so all meals were served in the bar area with a limited menu. The food was good after what seemed to be along wait. This hotel needs to start doing a lot of staff training to provide some customer service.

Dear Supersteve2015 Thank you very much for your considered review and thank you for your comments. I shall certainly pass them on to the Food and Beverage Team to ensure that we're continually improving the service that we offer. Thank you once again Kind regards Nicholas Bees General Manager

Convenient and comfortable

Customer review rating 4.0/5

Cliveandann T. Couples - 06/10/2019 AccorHotels review

Helpful and courteous staff

Lacklustre chain hotel

Customer review rating 4.0/5

Solo T. Business - 06/10/2019 AccorHotels review

The room was clean but the decor faceless. I couldn’t get the WiFi to work, which was less than ideal as I was travelling for work. The water pressure in the shower was low. Food, both in the bar at dinner and at breakfast, was grim.

Not bad

Customer review rating 4.0/5

Sam Couples - 06/10/2019 AccorHotels review

Staff where great, room felt a bit basic given the "privileged king" title. Room only had decaf nespresso pods. I fail to see where the privilege is other than the nespresso machine.

Good experience with the odd glitch.

Customer review rating 4.0/5

C C. Solo - 06/10/2019 AccorHotels review

Privilege room was very much appreciated and makes a big difference - a proper loyalty reward. Waiting atvreception is still irksome, though - a very long wait - as is keys which don't work. Seems frequent here. Otherwise, hot buffet breakfast was dried up and tired at 7 a.m., almost inedible scrambled eggs and crusted over beans, for instance. This has been a strength in the past, but not this time.

Generally good.

Customer review rating 4.0/5

Anonymous Friends - 06/10/2019 AccorHotels review

We would have appreciated a few biscuits on the tea tray each day and the towels were very small. The restaurant was understaffed but the food was good.

Fantastic stay, upgrade appreciated

Customer review rating 4.0/5

Ian Couples - 05/10/2019 AccorHotels review

Really enjoyed our stay. Free upgrade was greatly appreciated. Location was perfect. Lovely hotel.

Customer review rating 4.0/5

Jonathan M. Couples - 04/10/2019 AccorHotels review

Very pleasant. Staff were excellent. It was our 20th wedding anniversary having had our wedding reception at the hotel all those years ago and our room had a plate with “Happy 20th Anniversary” written in chocolate with 2 little cakes which was a very nice touch, so thank you for that. Breakfast was very nice and vast choice. A couple of minor negatives: previous water damage on the bath panel meant it had blown out which looked a bit ugly; Drakes bar/lounge didn’t have any atmosphere for eating so although I’d booked a table there for dinner we chose to eat elsewhere.

Customer review rating 4.0/5

John T. Couples - 03/10/2019 AccorHotels review

Awful coffee , otherwise very good.

Very nice hotel and room impeccable staff.

Customer review rating 4.0/5

Jason D. Business - 03/10/2019 AccorHotels review

Room was great and the staff all so polite. Breakfast was delicious.

CFF SO only

Customer review rating 4.0/5

Amy Business - 03/10/2019 AccorHotels review

Great hotel and fab service the only issue u had was the rooms were too warm!!!

Very nice hotel but starting to look tired

Customer review rating 4.0/5

Nick C. Business - 02/10/2019 AccorHotels review

very nice with pleasant check-in staff

Nice location

Customer review rating 4.0/5

Heri Business - 01/10/2019 AccorHotels review

Overall is good, small minor on cleanliness. The tea spoon has not been cleansed. When i'd like to use it, it's quite sticky and there was coffee stained. There's also no toothbrush inside room.

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