Hotel - Mercure Exeter Rougemont Hotel
Mercure Hotel Mercure Hotel

Mercure Exeter Rougemont Hotel

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4.0/5 184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • EXETER AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 3,100 reviews

Our guest reviews for Mercure Exeter Rougemont Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 184 reviews
TripAdvisor review
Solo travel - 13/10/2017
« Completely refurbished traditional hotel in great location »

The Rougemont is within arm's reach of Exeter's old Roman wall and, as such, is within very easy walking distance of the shops, restaurants, Cathedral, etc in the city centre. The hotel itself has recently undergone complete refurbishment and still offers that wonderful 'new carpet' smell. The refurbishment has been to a very high standard, making the hotel very comfortable and modern, albeit with some remaining traditional touches. The staff were very welcoming and helpful, the room and corridors were clean and quiet, all of which contributed to the whole hotel offering a calming atmosphere. For everything it offered, I thought the Rougement was rattling good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FrenchJon Thank you four your lovely feedback about your recent stay at the Hotel. We are delighted that you loved our newly refurbished rooms and I am pleased that you found the service to be very welcoming and helpful. I hope that we can welcome you back soon. Kind regards Craig Findleton GENERAL MANAGER

AccorHotels certified review
Anonymous Friends - 12/10/2017
« Room excellent comfortable bed did not have the breakfast as last time we stayed we felt for such a good hotel the breakfast choice was poor so decided not to have it at this stay. Please improve the breakfast and we will have it next time mire choice »

Staff are lovely reception ladies in particular

AccorHotels certified review
London H. Solo - 12/10/2017
« Refurbished traditional hotel in great city centre location »

This traditional hotel has been recently refurbished to a very high standard and it was a great pleasure to stay there. Being right alongside the remnants of the old Roman wall, the location of the hotel makes it within very easy walking distance of the city's shops, restaurants, cathedral, etc. On top of all that, the staff were very welcoming, smartly dressed and highly trained; they added a lot to the overall comfort of my stay.

AccorHotels certified review
Helena Business - 12/10/2017
« Good »

Clean, spacious, nice staff.

AccorHotels certified review
Melvyn J. Couples - 12/10/2017
« Highly satisfactory »

Friendly welcome, comfortable well appointed room, nice breakfast, good position in the city for access to everywhere. Very fast WiFi is a big plus.

AccorHotels certified review
Annie Business - 12/10/2017
« Great hotel and staff but my room was outside a generator and I couldn't sleep all night »

Lovely hotel, very nice staff, beautiful big rooms but unfortunately I couldn't sleep all night due to the huge generator outside the room.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Nice welcome, terrible service at dinner. »

I had a lovely welcome and breakfast. I was very pleased to be upgraded to 'privileged'. However, when I attended the restaurant for dinner, I was left for 45 minutes without the water or information I had asked for or anyone taking my order. I left and went to the restaurants over the road.

AccorHotels certified review
Chris Business - 12/10/2017

Great hotel, friendly staff, nice room. The only thing I would say that could be improved is the quality of the breakfast, it was okay but could be better.

AccorHotels certified review
Xavier Families - 11/10/2017

The counter staff had less than welcoming attitude during check-in and the bar was greatly under-staffed (1 person mending the bar serving 5 customers). Rooms were small and tiny for Mercure standards but still alright for a nights stay. Overall, the experience could be better for Mercure standards.

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Disappointed in breakfast service »

Room was good, but breakfast sitting was poor. Had to ask for coffee and nobody came to ask for a special order from the kitchen. Also food was no replenished fast enough. Very poor

AccorHotels certified review
Nilesh P. Business - 10/10/2017
« Absolutely first class!! »

Very warm welcome as always from the front office. This is business as usual for Rachael at he front desk. Always a pleasure to stay here. Thank you team Rougemont.

AccorHotels certified review
Anonymous Families - 10/10/2017

Comfortable room. A bit hot but fan provided. With window open, quite a lot of street noise during the night - human not traffic -appreciate that this is not within control of hotel. Helpful staff. Breakfast food ok but need better coffee.

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Adequate, expected facilities not available which was disappointing. »

Room ok, bottled water should be a matter of course and free. Parking was a nightmare, allowing you to get into the car park to find it full, difficult to then get out. The people attending the evening function clearly had priority over paying customer who were staying the night.

AccorHotels certified review
Daniel S. Couples - 10/10/2017
« Mr daniel S. »

Disappointed is a better explanation

AccorHotels certified review
Matt Couples - 10/10/2017
« Good room but disappointing breakfast and bar. »

Perfect apart from poor breakfast, There needed to be more staff. We had to ask for tea and coffee and there was no egg at the buffet for about 20 minutes. When the scrambled egg arrived there was no bacon left! The staff were to busy and it wasn’t obvious who was in charge. The bar in the hotel is very disappointing. It needs an update or relocating into the main area of the Hotel.

AccorHotels certified review
Business G. Business - 09/10/2017
« very small room and terrible room service »

Staff on desk were helpful. I booked a single room as it was a business trip but it was a box room at the back of the hotel through many fire doors. TV didn't work, very basic dorm type room more like student accommodation than hotel. Breakfast was basic and room service food was awful although it arrived quickly.

AccorHotels certified review
Ed R. Couples - 09/10/2017
« A lovely stay. »

A lovely stay, would recommend, don't appreciate the bombardment of messages begging for this review.

AccorHotels certified review
Kim R. Solo - 09/10/2017
« A Pleasant Stay overnight »

I found the check in easy and quick. The room was very clean but rather bare. There was no note paper or envelopes (which I got at reception) and the coffee/tea was good. The wall lights by the bed (not the reading lights) did not seem to work. The shower was clean and hot although a few extras like shower cap, cotton buds or cotton pads would have been useful (brought own). The breakfast in my room was very good. The eggs benedict was hot and the coffee and hot milk good. The mini pain au chocolat were also tasty and the yogurt and muesli also good. It came at the appropriate time although the assistant did not know that I had paid the extra £5 the night before. Overall a pleasant stay

AccorHotels certified review
Jax Business - 09/10/2017
« I arrived on4.10.17 nd was awoken around 12 with a party that stopped at 3. I was in room 115 and given that I needed an early start was unacceptable. »

Food was nice

AccorHotels certified review
A H. Couples - 09/10/2017

Everything was on point could not have asked for more loved every second of my stay

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