Hotel - Mercure Exeter Rougemont Hotel
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Mercure Hotel

Mercure Exeter Rougemont Hotel

Queen Street 
EX43SP  EXETER
UNITED KINGDOM

144 reviews
TripAdvisor Rating Based on 144 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • EXETER AIRPORT

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • EXETER AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,787 reviews

Our guest reviews for Mercure Exeter Rougemont Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 144 reviews
AccorHotels certified review
Rojanapan Couples - 15/08/2017
« Great location and service »

The hotel is in the city centre so it is easy to shopping and take the bus to go any where and the rail station is in front of the hotel.

AccorHotels certified review
James Families - 15/08/2017
« Satisfactory stay »

Great location, friendly staff Room very basic / small - one pillow on bed limited comfort Breakfast adequate

AccorHotels certified review
Corey W. Couples - 14/08/2017
« Absolutely incredible »

The hotel was amazing. The bed was incredibly comfy, the room was spotless and having such a large TV was also great. The staff I came into contact with were polite and very helpful, her name was Leslie.

AccorHotels certified review
David Y. Families - 14/08/2017
« Good staff »

A very pleasant stay.the staff made it.

AccorHotels certified review
Mr G. Business - 14/08/2017
« Great! »

Great Room, great shower, normal breakfast! Very friendly staff!!!

AccorHotels certified review
Nicholas T. Couples - 14/08/2017
« Convient and comfortable »

Needed air con in the rooms apart from that was pleasant

AccorHotels certified review
Ian Families - 14/08/2017
« Overall a nice stay. »

A nice stay with a large room with added privilege benefits. The breakfast was of ok quality but not luxury. The staff were friendly throughout our visit. The only issue was the parking which to a degree is out of your control. Maybe a good negotiated contract with one of the large car parks would be good.

AccorHotels certified review
Anonymous Couples - 14/08/2017
« A lovely cosy spot! »

We had a great experience - great room, lovely staff, easy to book etc. Our key card stopped working and so there was a period of time late at night during which we couldn't access our room - but the staff were kind and offered us a complementary drink while we waited and the issue was pretty quickly resolved. Overall, we had a great stay in Exeter

AccorHotels certified review
Ben Couples - 14/08/2017
« Small room and maybe bed bugs. »

It was nice besides that the room was much smaller then what we had before even though we booked early, additional I had bites all over my leg the next morning.

AccorHotels certified review
Hannah C. Couples - 14/08/2017
« Fabulous »

Thank you for such a lovely welcoming stay. The refurbished rooms are beautifully decorated, we will definitely be back. The only minor downside was the £10 parking fee, we travelled with 2 cars so this would have gotten very expensive for us.

AccorHotels certified review
Anonymous Families - 14/08/2017
« Helpful staff, clean room with great view »

Very helpful and polite staff, simple but lovely clean corner room with great natural light

AccorHotels certified review
Sue J. Business - 14/08/2017
« Staff very accommodating, room nice and clean, food really good. »

The room was pleasant and quiet which is very important to me. The staff were friendly as always and I enjoyed the food at the hotel.

AccorHotels certified review
Peter R. Business - 13/08/2017
« Satisfactory but please fix WiFi for compter connection »

Rooms and meals are satisfactory. But unable to connect to WiFi via computer, but you could phone. I am travelling on business and need access to internet to write reports which I cannot do on the phone. Reception was initially unsympathetic, 'must be the security settings on my computer' and 'nobody else has a problem'. Even though the same computes is used to connect all over the world including your sister hotel the Southgate. After shift change, I got a better response, and it emerged that other people could not connect via computer. THIS IS A STOPPER FOR ME. Unless this is fixed, I will go elsewhere.

AccorHotels certified review
Paul J. Couples - 13/08/2017
« Good stay »

The hotel and staff were excellent and nicely appointed we had a very pleasant stay.

AccorHotels certified review
Anonymous Families - 12/08/2017
« Comfortable room. Lovely hotel »

Lovely hotel. Comfortable well appointed room. Restaurant service poor.

AccorHotels certified review
Gw Couples - 12/08/2017

Stayed 3 weeks. Loved the room, the staff were very helpful and friendly. The shower was fantastic. Location couldn't have been better. Lack of onsite parking was an issue but the public carpark round the corner was great.

AccorHotels certified review
Naomi-jane H. Business - 11/08/2017
« Miss N J H. »

The hotel staff where very pleasant and helpful, the hotel it self was very clean and a wonderful building which had been kept very well.

AccorHotels certified review
Roger -. Y. Couples - 11/08/2017
« One Year On Rougemont Exeter »

At only one year as a Mercure Hotel there is quite a distance to go before it comes up to the high standard we would expect. Whilst very accommodating on our extra first night (receptionist excellent) the Bar/Food service was less so with dirty glass and missing Cider on tap. Food was ok but service was slow especially as we had asked "how long" because we could have eaten elsewhere. Breakfast organisation was also very poor, if managers were apparent it was often left to more junior staff to sort out problems. Again service for a la carte items very slow and some items ran out or were miss described Cinnamon Crème Fresh should not be served as Cinnamon Fromage Frais. No AC in room and although in a quite room 231 the Private Road down to the college was also the early morning delivery access for the Hotel. Ladies would also prefer the option of a moveable shower rather than a fixed overhead.

AccorHotels certified review
Helen Business - 10/08/2017
« Excellent »

Very welcoming clean and friendly Upgraded free of charge on arrival very satisfied

AccorHotels certified review
Vicky Business - 10/08/2017
« Too long to check in, cell like room, which was hard to get to due to the tiny staircase to the 4th floor »

Underwhelming Busy car park with no spaces, and very difficult to enter due to sharp turn and poorly placed barrier, so difficult to even drop off Rickety access ramps to the reception Lack of acknowledgement at reception of customers queuing - no apology for the delay 4th floor room lift to 3rd floor then a long walk and several short flights of stairs until got to the main 4th floor staircase which was very narrow and not easy to negotiate with even a small suitcase and briefcase Room well decorated but tiny Tv had a message continually displayed about needing to be retuned

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