Hotel - Mercure Exeter Rougemont Hotel
Mercure Hotel Mercure Hotel

Mercure Exeter Rougemont Hotel

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3.5/5 232 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • EXETER AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 98 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 3,379 reviews

Our guest reviews for Mercure Exeter Rougemont Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 232 reviews
TripAdvisor review
Business - 11/12/2017
« no swimming pool as advised on Google maps -please update your listing »

no swimming pool as advised on Google maps -please update your listing when searching for this particular hotel, and not sister hotel in the same town, it shows clearly that it has swimming pool and spa, which is obviously not the case

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daza_Bocki I am really sorry to see that you were extremely disappointed that the information on Google Maps was incorrect. It appears that Google have copied our information from our sister Hotel when our account was created and this had not been identified. I have double checked all other websites where bookings have been made to ensure that the information is correct. I have also been in contact with Google who will be correcting the issue today. Kind regards Craig Findleton GENERAL MANAGER

AccorHotels certified review
Anonymous Business - 07/12/2017
« Far too noisy »

A live band started at 5:30pm and continues until 11pm. So loud it could have been in the next room.

AccorHotels certified review
Anna Business - 07/12/2017
« great conference staff, poor booking »

Mixed review. I specifically booked a quiet room - asking for top floor end of corridor. There did not seem to be a record of this and I got a room on the first floor by the door, so not quiet. Once I got there, staff were very helpful at every opportunity - both at reception, in the restaurant, and especially the conference staff. I was running an event and they couldn't have been more helpful.

AccorHotels certified review
Jane Couples - 07/12/2017
« Okay »

Okay nothing to shout about

AccorHotels certified review
Anonymous Business - 07/12/2017
« Lovely hotel. »

Excellant check in, room lovely and warm and clean. Excellant breakfast.

AccorHotels certified review
Ali Families - 07/12/2017
« Extremely friendly lovely staff. »

The room was perfect for us and all the staff were really friendly. The hotel reception and staircase is beautiful and grand. Very convenient location.

AccorHotels certified review
L S. Couples - 07/12/2017
« S. »

Very pleasant and welcoming staff, nice room and excellent location

AccorHotels certified review
Michael B. Couples - 06/12/2017
« Warm and Friendly staff would definetly stay again. »

Nothing was too much trouble from start till the end of our stay. Excellent location to walk to the centre.

AccorHotels certified review
Anonymous Families - 06/12/2017
« Mrs »

Lovely hotel with a lovely breakfast were slightly disappointed with our room as on floor 4 so had some stairs to climb and room was very snug

AccorHotels certified review
Tamzyn Couples - 05/12/2017
« We wouldn’t choose to stay here again. »

While the bed was comfy and the room clean the bathroom was very unsatisfactory. We were given an diasabled friendly room which had a bathroom that was a wet room. Frankly this would have only been suitable for a disabled bathroom in a below par leisure centre. We tried to raise the issue a couple of times with reception but every time the queue was huge. We did end up reporting the issue twice when we were told that it was because you were so busy and we should have specified if what bathroom we wanted, to which I replied one that wasn’t a tired looking wet room. Plus we booked this room weeks ago and so found this explanation very unsatisfactory. On both occasions when we raised our disappointment we were told a manager would be in touch. We are still waiting....

AccorHotels certified review
Anonymous Couples - 05/12/2017
« Hit and miss »

Check in a real pain 2 women on the desk both trying to check us in made it more difficult than it needed to be and room wasn't ready at 3pm !

AccorHotels certified review
Tony T. Friends - 05/12/2017
« very good in some areas, disappointing im others »

good situation. parking worked very well. Staff very helpful. Bar prices not cheap. Poor choice of draught drinks bitter and cider, Went to bar to get a brandy - there wasn't any. The Christmas party night was OK but for the 'older party' we would have preferred a more varied choice of music. A number of people came into our room who clearly part of the party night - the staff did very well to get them to leave but they did return, and of course the music did finish slightly early because of the fight in the bar (and the arrival of police). We felt sorry for the staff who had a difficult task. The room was good - although a bit too warm. Breakfast was good.

AccorHotels certified review
Shaun Friends - 05/12/2017
« Xmas party »

Nice room, friendly staff, poor organisation for Xmas party, food a hour late to the table & poor quality, ran out of selected beverages by 7.30pm & party only started at 7pm. Mentioned to the duty manager who informed me I’d be contacted by our party organiser but as yet this has not happened.

AccorHotels certified review
C T. Business - 05/12/2017
« A comfortable overnight stay at the right price for the Environment Agency budget! »

As above

AccorHotels certified review
Anonymous Solo - 05/12/2017
« Extremely Satisfied »

As above + My Sister who I brought down to see my Daughter who is at Exeter University for her Christmas present was very happy. She had the same type of room as I did.

AccorHotels certified review
Anonymous Friends - 05/12/2017
« Comfortable and clean. Shame about reception staff. »

We were given the wrong room type and instead of it being corrected with a smile, we were made to feel a nuisance and the receptionist argued about it even though I had my confirmation to show her. Not the best start to our stay. Hotel was clean and comfortable. Reception staff let it down unfortunately.

AccorHotels certified review
Paul Solo - 05/12/2017
« Great relaxing week »

Overall very enjoyable. The only minor issue was that the coffee was not replenished regularly and I had to drink Decaff.

AccorHotels certified review
Lauren D. Couples - 04/12/2017
« Neat and tidy room, comfy bed, decent breakfast. »

Had everything you'd expect in a hotel of this class. I was impressed with the quality of our bathroom and had no problems with noise etc. Breakfast was incredibly busy so a couple of things ran out but the staff were doing a good job. The lady who originally greeted me in reception was pretty miserable which wasn't a great start and the parking situation wasn't great. Maybe you should give clearer advice about this on your website.

AccorHotels certified review
Josh H. Couples - 04/12/2017
« Hotel was nice, room was not. »

The hotel was nice, the room was very small. Our room was very small and I would have been severely disappointed had I paid full price for it. There was a large gap under the door, about an inch, which flooded the room with light and noise. I had to stuff my coat in it so I could get to sleep.

AccorHotels certified review
Peter K. Solo - 04/12/2017
« Great hotel. Friendly staff. Perfect location. »

Clean warm room on a very cold November night. Friendly staff. Good food in the restaurant. Historic building. Perfect location.

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