Hotel - Ibis Styles Manchester Portland Hotel(Newly refurbished)
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Ibis Styles Hotel

Ibis Styles Manchester Portland Hotel(Newly refurbished) Hotel

Portland Street  3 To 5 
M16DP  MANCHESTER
UNITED KINGDOM

235 reviews
TripAdvisor Rating Based on 235 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms at the Portland Hotel have a private bathroom with free toiletries. Rooms offer tea and coffee making facilities, a work desk, air conditioning and a hairdryer. All rooms also have a flat-screen TV.Rooms offer tea and coffee making facilities, along with complimentary soft drinks, a work desk, air conditioning and a hairdryer. All rooms have a flatscreen TV with Freeview.

  • 229 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 3,863 reviews

Our guest reviews for Ibis Styles Manchester Portland Hotel(Newly refurbished)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 235 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 13/08/2017
« A very pleasant stay »

We had stayed at The Manchester Portland last year and were very unimpressed, however, the hotel is hugely improved and we had a lovely stay this time.

AccorHotels certified review
Julie M. Families - 13/08/2017

Fine except no hot water first morning, therefore had to have a cold shower!

AccorHotels certified review
Anonymous Solo - 13/08/2017
« Great, central location »

Great location within the city. Staff in all areas of the hotel were superb. Disappointed with a few minor details in the room - nowhere in the shower to place own items on , no grab rail in the shower, only hanging space in the bedroom (didn't like living out of a suitcase for 3 nights)

AccorHotels certified review
Old M. Couples - 13/08/2017
« Friendly staff enhance a great stay »

We found a warm, professional, and friendly welcome from the staff, and nothing was too much trouble to ensure that our stay was enjoyable. The hotel and room was clean, and we enjoyed the creative and amusing decor and features throughout. Breakfast included fresh healthy options, and was efficiently managed, again by welcoming and friendly staff. We would definitely recommend this hotel.

AccorHotels certified review
Stephanie Couples - 13/08/2017
« Cool hotel, great location  »

Staff were great, attentive and friendly! The hotel was clean and decor was cool and stylish! Very comfortable! Very useful to have iron and ironing board in room so no request needed!

AccorHotels certified review
Mike Couples - 12/08/2017
« most enjoyable »

very good ,

AccorHotels certified review
Mr A. E. Couples - 12/08/2017
« Disappointed the changes were not to our taste »

The staff made the stay tolerable but the effort at quirkiness made us uncomfortable. The breakfast while adequate was also uncomfortable sometimes difficult to find an unoccupied table. The open style of the bedroom left us living out of our luggage as there were no draws and little shelf space. The bed while comfortable was made uncomfortable by the pillows being too hard, and to top it off there was a hot water failure on our last day.

AccorHotels certified review
Lance Couples - 12/08/2017
« Mr »

It wasn't anything spectacular. Cabs and uber couldn't locate the hotel. The breakfast was dry

AccorHotels certified review
Lesley H. Couples - 11/08/2017
« Great value and excellent location »

Super location, great room with plenty of power points including USBs. Good breakfast included too. Staff very helpful

AccorHotels certified review
Wood S. Friends - 11/08/2017
« Wood Scotland »

Excellent found all staff friendly and helpful only snag would prefer twin rooms to be a little bigger

AccorHotels certified review
Charlotte Business - 11/08/2017
« Good value »

What I expected for the price. No fancy extras but a very reasonable stay at a good price.

AccorHotels certified review
Hugh Solo - 09/08/2017
« Running water all night! »

Large room with a comfortable bed. Unfortunately sleep was blighted by what sounded like running water for most of the night.

AccorHotels certified review
Julie, P. Couples - 09/08/2017
« Last minute stay »

Overnight return from holiday and needed a reliable, relaxing place to stay.

TripAdvisor review
northy2017 Business - 09/08/2017
« So fresh »

I had a really great stay at the Ibis Styles, as per the name it was decorated in a stylish weather theme. The staff were friendly, helpful and efficient. The only problem was that despite being put in a back room (to be quieter for my business trip) I was awoken every morning by the bin men. The breakfast was delicious and had a great variety. The room was immaculate and comfy, I also liked the eco-friendly touches.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at ibis Styles Manchester Portland. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and product. Thank you again for sharing your experience, and we look forward to seeing you back soon. Sincerely, Emad

AccorHotels certified review
Dean Z. Couples - 08/08/2017
« 2nd time iv stayed in the hotel and i cant find a.fault »

The staff are very friendly and helpfull The rooms are very tidy and the breakfast was very good.the hotel has a very relaxed ad welcomming atmosphere

AccorHotels certified review
Billy H. Families - 08/08/2017
« Good value for money but disappointing breakfast »

Reception was excellent. Nothing was too much trouble and every member of staff we dealt with was really helpful and polite. The room was of a good quality and the beds were comfortable. However, the "Continental" breakfast was nothing like anything I've ever had on the Continent! The choice was ludicrously limited (only one meat - chopped ham, only one cheese - processed) and hotels abroad would never serve up some poor fare. I like a proper Continental breakfast, but this was way short.

AccorHotels certified review
Mr J. T. Couples - 07/08/2017
« Excellent value and service »

Great early check in. Nice clean and tidy room. First class experience

AccorHotels certified review
Gabriella Friends - 06/08/2017
« Good but could have been better »

I stayed at this hotel last year before it was refurbished as an ibis style hotel and honestly couldn't have asked for a better experience. So of course when I need accommodation again this year I immediately booked this hotel again due to the wonderful experience I had previously. However, on arriving my friends and I realised that it had changed rather dramatically and what once made it a great place to stay had been removed or changed. The room we had was small - large enough for the weekend and rarely being in there but wouldn't want it if I was staying for a longer period of time or planning on spending more time at the hotel - and there was practically no space to store clothing other than 4/5 coat hangers which really aren't enough when you've got 2 people in the room with a lot of clothing with them. Breakfast was included in the room cost which was very good, however (unlike last year) it was only a continental breakfast which we all found rather disappointing considering it seemed like a step backwards from the previous year. The luggage store (though very useful and helped us a lot) cost £1 per bag when last year it was free which seemed rather cheeky to suddenly include this considering what we were already paying for the room. Furthermore, the walls in the hotel are exceptionally thin, to the point where we could hear our neighbours watching TV at 3am and people talking by the elevators on the floor above us which is incredibly disturbing when you are trying to sleep. Despite these complaints though, if it was the first time I was staying in this hotel and did not have a previous experience to compare it to I would not be complaining about most of these things (other than the thin walls as that is a real problem). It was a lovely clean hotel with exceptionally friendly staff that I could not say a bad word about. The only problem really is that I have experienced this hotel when it offered something different and unfortunately this time around it did not live up to my expectations. I would still highly recommend it though as a comfortable place to stay for a few nights in a very good location and for a good price too for what is offered.

AccorHotels certified review
C M. Solo - 06/08/2017
« Mostly good »

The bed and room was very comfortable. However, the air conditioning barely worked at all, even after repeatedly being told that something had been reset and that it should work now. Luckily, after the first night the temperature outside cooled down a lot, so I didn't need the AC anymore. Elevators were slow/overused. Otherwise, it was a good stay. Nice, spacious room, quiet room (back of hotel/no view), good breakfast, excellent wifi.

AccorHotels certified review
Mark S. Couples - 04/08/2017
« Room for improvement...but excellent F.O.H Staff! »

The thing that inspired me to book the Ibis Styles Manchester Portland Hotel was the fact that it was newly refurbished and the pics looked super amazing on the website. In the final analysis it was all pretty much as it seemed and in that respect we were very satisfied. The staff at reception were very friendly and helpful. I will particularly mention Kadeisha (?!). She sets the bar for customer service. She assisted me when I needed help printing out our boarding passes for our onward journey. She was patient and empathetic. This I loved! As for the negatives, firstly (and most importantly) the breakfast! So bad!!!!! We couldn´t stay. There was nothing to eat or to eat with! No food! No plates, bowls etc. Food was just not replenished fast enough. Dirty dishes on empty tables everywhere. No order at all! Just chaos! Very slow and unattentive staff. And anything remotely edible was just thrown on the bench in a very messy fashion. Yes! It was busy with lots of people. But that´s how it is! This hotel can do so much better than that. There are NO excuses for this! This is the only breakfast venue I have EVER been to where I felt stressed and tense. No assistance. No person to welcome us, usher us to a table, or explain to us what the set up was. It was clearly every person for themselves. The sad part about all that is that is that it is totally avoidable. You need a system that works and a team that know what they are doing. We didn´t come back for our second breakfast as it was so underwhelming we ate somewhere else. And this is what we will recommend to any potential guests on Tripadvisor. Absolutely skip breakfasts at your hotel. They are not worth the extra money. Especially when Manchester offers so many other decent choices. And there you have lost revenue already! Not good! The other negative was that the rooms do not have hand towels. Seriously?! We have to dry ourselves after a shower, using a towel that we have been using for several hours to dry our hands. I asked one of your Front of House staff members why. They said management decided not to have them. Well, this is a no-brainer!!! Providing them is a MUST! Put yourselves in the same shoes as your guests. Would you be happy with just a bath mat and mediocre sized bath towel?! Stop being so tight and focus on the finer (important) details and your hotel will be amazing! Good luck!

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