ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 1,549 reviews

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ibis Styles Manchester Portland Hotel - Image 1
ibis Styles Manchester Portland Hotel - Image 2
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ibis Styles Manchester Portland Hotel - Image 4
Portland Street, 3 to 5, M1 6DP MANCHESTER, United Kingdom

Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,549 reviews

TripAdvisor Rating  3.5/5  1,631 reviews

Customer review rating 3.5/5

Alanb Business - Confirmed reviews ALL

Room is a reasonable size And facilities are ok. However, it is quite dark with limited external light and even more limited internal lighting. The walls between the rooms allow a lot of noise through. The bathroom was not the cleanest with quite a bit of hair on the floor. Finally I booked a double bed but was given a twin, without any discussion at check in. Must be the first time in over 30 years I’ve slept in a single bed!

Hello AlanB, Thank you for sharing your feedback with us. We're sorry to hear that your recent stay did not meet your expectations. Your comments are invaluable as they help us identify areas for improvement. We apologize for the oversight regarding your bed preference. It's important to us that you receive the accommodations you booked, and we regret any inconvenience caused by the room allocation. We're also sorry to learn about the issues you encountered with noise from adjacent rooms, as well as the cleanliness of the bathroom and room. Please rest assured that we take hygiene standards very seriously, and we'll address these concerns with our housekeeping team to ensure a higher level of cleanliness moving forward. Additionally, we'll explore options to minimize noise disturbances between rooms to enhance your comfort during your next stay. Your feedback regarding the lighting in the room is duly noted, and we'll evaluate ways to improve both external and internal lighting to create a more welcoming and comfortable ambiance. We appreciate your loyalty as an ALL – Accor Live Limitless member and your willingness to provide detailed feedback. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future. Best regards, Front Office Supervisor.

Well located and clean

Customer review rating 3.5/5

Anon Business - Confirmed reviews ALL

Room was small but clean. Room near generator which was noisy and could be heard throughout the night. Poor choice of hot breakfast for vegetarians and more fresh fruit would have been nice.

Hello Anon, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel well-located and clean. However, we're sorry to learn that your room was smaller than expected and that you were disturbed by noise from the nearby generator throughout the night. Your comfort is important to us, and we apologize for any inconvenience this may have caused. We appreciate your comments regarding the breakfast options, especially for vegetarians, and we'll certainly take this into consideration to enhance our offerings. Additionally, we'll review the availability of fresh fruit to ensure a more satisfying experience for our guests. It's great to know that your check-in process went smoothly, and we're grateful for your feedback on our booking process and WiFi connection. We'll work on improving the speed of the WiFi to better meet your needs. Regarding your accommodation, we apologize for any discomfort caused by the noise proximity. We'll take your feedback seriously and see how we can better manage room assignments to minimize disturbances for our guests. Thank you for your loyalty as an ALL – Accor Live Limitless member and for considering recommending our brand. We value your patronage and will strive to make your future stays even more enjoyable. Best regards, Front Office Supervisor.

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great size room 👌 comfy bed and great sleep and location is great 👍

Hi there, Thank you for your feedback! We're thrilled to hear that you had a good stay with us and that you enjoyed the size of the room, the comfy bed, and the great location. It's fantastic to know that you had a restful sleep and found everything to your satisfaction. It's also great to see that you had a smooth booking experience and that you're a member of our ALL – Accor Live Limitless loyalty program. We truly appreciate your loyalty. Thank you for rating your arrival, check-in process, accommodation, and WiFi experience all with top scores! Your satisfaction is our priority, and we're delighted to have met your expectations in every aspect. We're grateful for your recommendation and for choosing to stay with us during your business trip.We look forward to welcoming you back soon! Best regards, Front Office Supervisor.

Old, Tired and Dirty!

Customer review rating 2.0/5

James G. Friends - Confirmed reviews ALL

Breakfast and bar were both brilliant but unfortunately the room was a let down. The door lock on my room 611 was falling apart and caught my jacket on the way into the room. The bed was unbelievably hard and uncomfortable. The aircon unit made a nasty squealing noise and the filter was disgusting and dirty. For the price paid, I expected so much more!!

Thank you for sharing your feedback with us, and we apologize for the disappointment you experienced during your stay. We're pleased to hear that you enjoyed our breakfast and bar offerings, but we're truly sorry to learn about the issues you encountered with your room. The condition of the door lock, the uncomfortable bed, the air conditioning unit, and the cleanliness of the filter are all unacceptable, and we apologize for failing to provide you with a satisfactory experience. We understand your expectations for the price paid and regret that we did not meet them on this occasion. Please know that your comments have been noted, and we will address these issues immediately with our maintenance and housekeeping teams to ensure they are rectified to prevent similar occurrences in the future. Additionally, we would like to make it up to you for the inconvenience you experienced. If you would like to discuss your concerns further or if there's anything else we can do to assist you, please feel free to reach out to us directly. Your feedback is invaluable to us as it helps us improve, and we appreciate you taking the time to share your experience. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay. Kind regards, Reception Team

Well located and modern

Customer review rating 4.0/5

Nicola F. Business - Confirmed reviews ALL

The hotel is a modern bright hotel and the reception staff were welcoming, however my room wasn't initially ready despite it being around 4pm. The room was decorated nicely and the bathroom was especially spacious. I did have to ask for a 2nd pillow which was brought later in the evening however the quality of both pillows was very poor making it difficult to sleep comfortably!

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Other web-users rate our hotel

  • 2,652 reviews 9.6/10 Location
  • 3,617 reviews 5.4/10 Room
  • 2,396 reviews 7.9/10 Service
  • 58 reviews 7.5/10 WiFi
  • 2,030 reviews 3.7/10 Comfort
  • 1,432 reviews 6/10 Cleanliness
  • 863 reviews 6.4/10 Breakfast
  • 9 reviews 2.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.