Mercure Haydock Hotel 4 stars

TripAdvisor rating 4.0/5 374 reviews
Mercure Haydock Hotel
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • Traditional Georgian style building with original features

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Haydock Hotel

Penny
LANE
WA119SG
haydock
united kingdom

Tel: +448713769044

Fax: (+44)1942/771092

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MANCHESTER AIRPORT At 35.41km / 22 miles

  • By train

    NEWTON LE WILLOWS At 4.02km / 2.5 miles

GPS :53.472972, -2.637943

Our accommodations

Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and a flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Standard Double Room

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room

Privilege Room

  • Max. number of persons: 2
  • Wireless internet in your room

Junior Suite

  • Max. number of persons: 4
  • Wireless internet in your room

King Suite

  • Max. number of persons: 2
  • Wireless internet in your room

Our restaurants and bars

BEECHERS

Type of cuisine: Bistro

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lunch

08:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE AND CONSERVATORY

Photo non contractuelle / Strictly non binding

Come along and enjoy afternoon tea in our Lounge, or choose from a wide selection of refreshments and light meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 288

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Haydock Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,233 reviews

tripadvisor

TripAdvisor Rating 4.0/5

374 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

no restaurant on Sundays!

TripAdvisor rating 4.0/5

J M J Business - 12/09/2019 TripAdvisor review

I was amazed that a "top" Hotel such as Mercure can,t provide restaurant service on Sundays!. I was told the bar could provide food. I asked the lad in the bar what food was available, he obviously didn,t know but his fellow barman said I think its Pizzas ! Enough said.. But the main thing that now puts me off Mercure Haydock though is "The Haydock Roundabout" .(need I say more?)

Perfect experience for our wedding

Customer review rating 4.1/5

Sam Couples - 10/09/2019 AccorHotels review

Our room/s (we were given a king suite) were incredible, overall bigger than our flat! My husband loved how firm the mattress on the bed was, I wish it was slightly softer. It could also be helpful to have some sort of instructions for how to work things in the room for people who aren't so good with technology (luckily I had someone with me who was!) The staff at the hotel couldn't have been more lovely and attentive, the breakfast was delicious, we've already decided to come back for our wedding anniversary next year.

Dear, J., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Daughters wedding

Customer review rating 4.1/5

Wendy M. Families - 10/09/2019 AccorHotels review

The whole experience was fantastic, thanks to Kathy the wedding went perfectly, we couldn't have asked for more, from our first meeting with Kathy we knew we were in the best hands, nothing is too much trouble for her and we can't thank her enough. The accommodation was first class, the food absolutely delicious and all the staff were wonderful. It was a perfect day. Thank you all

Dear Samantha J., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Faultless Experience

Customer review rating 4.1/5

Greg Business - 10/09/2019 AccorHotels review

Easy check in Welcoming helpful staff Comfy bed Great breakfast Easy check out

Dear Greg K., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Not what i was expecting

Customer review rating 4.1/5

H. Couples - 10/09/2019 AccorHotels review

overall ok apart from the condition of the bathroom disrepair mould on fittings tiles ,tiles cracked around sink broken, bath panel with a not very nice hole in it. main mirror over sink with nasty marks on it some sort of stain from something just not I was expecting this room was Number 122 have pictures if required as it stands wouldn't visit again disappointed ?

Dear John H., Thank you for taking the time to complete a survey, I am very sorry that you have not had a great experience when staying with us recently. If you wish to share any additional feedback with me I would value your opinion and use your comments to improve. Sincerely, Mark Illingworth General Manager HA…

Excellent so attentive staff

Customer review rating 4.1/5

Sallyanne C. Families - 10/09/2019 AccorHotels review

We had our dog with us and the fact we could eat with her was fantastic

Dear paul c., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive feedback. As a dog friendly hotel we always try and cater for all of our guests including our furry one's. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Not really impressed

Customer review rating 4.1/5

Stephen M. Business - 09/09/2019 AccorHotels review

I did have a few issues with the stay; There wasn't any hot water in the bath room. The bar was very expensive. The car park barrier wasn't working correctly and caused delays getting out on a few occasion's. At check out, I was told the printer wasn't working and could I except the receipt via email - I agreed but I may still waiting for the Receipt

Dear Steve, Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback has been taken on board and I will use it to improve for future guests. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. When you do decide to return to Mercure Haydock, please feel free to contact me in advance so that I can arrange a complementary upgrade by way of an apology. Sincerely, Mark Illingworth General Manager

After having my Wallet stolen, the hotel offered no resolution or support and i am still awaiting an update and my items to be replaced

Customer review rating 4.1/5

Glen T. Business - 09/09/2019 AccorHotels review

Awful - The Management team offered no apology or resolution, they did not complete any investigation or report of the issues. I have since escalated this and still nothing or a follow up call.

Customer review rating 4.1/5

Andy M. Business - 08/09/2019 AccorHotels review

Perfect hotel

Dear Andrew, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

2 day racing stay

Customer review rating 4.1/5

Terry Couples - 08/09/2019 AccorHotels review

No issues at all, staff great,breakfast very good. All round good value.

Dear Terry, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Room to hot to sleep in

Customer review rating 4.1/5

Nick F. Business - 07/09/2019 AccorHotels review

Hotel and food were really good but the room was far too hot to sleep in. I asked reception for times to turn the air conditioning on but was ignored. This spoiled the stay for me as I had two very busy days that I could not focus on due to lack of sleep

Dear Brian, Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that all your feedback has been taken on board and your comments will be fully investigated. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me in the future if there is anything that I can do for you. Sincerely, Mark Illingworth General Manager

It was fine

Customer review rating 4.1/5

Paul B. Business - 06/09/2019 AccorHotels review

stay regularly at this hotel and the stay this time was brief after arriving late but good. The one issue i had was that in room 125 (which was the last room available) the TV failed to work.

Dear Paul, Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that all your feedback has been taken on board and your comments will be fully investigated. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me in the future if there is anything that I can do for you. Sincerely, Mark Illingworth General Manager

Good stay.

Customer review rating 4.1/5

Neil H. Couples - 06/09/2019 AccorHotels review

Nice friendly staff and large well designed bedroom with a lovely big bed although some of the hotel could do with upgrading and the breakfast was unforgivably cold.

Dear Neil, Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that all your feedback has been taken on board and your comments will be fully investigated. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me in the future if there is anything that I can do for you. Sincerely, Mark Illingworth General Manager

very good . but the bar staff where very slow, and away from the bar to much when people including me needed servingded

Customer review rating 4.1/5

S B. Solo - 04/09/2019 AccorHotels review

room was ok ( 114) co;d do with a bit of repair in the ceiling corner above the bed

Dear Susan, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Satisfied but could be better

Customer review rating 4.1/5

Lynn E. Couples - 03/09/2019 AccorHotels review

The room was clean and tidy. The check in was quick and easy and reception staff were very friendly and helpful. Restaurant/Breakfast staff were friendly but service could be better. At dinner a bottle of wine was dropped on the table smashing a wine glass. We then had to move table due to broken glass. The breakfast counters did not appear to be monitored and several items were finished despite it being another 2 hours until service finished.

Dear Lynn E., I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and er hope to see you again soon. Sincerely, Mark Illingworth General Manager

Very pleased with our stay

Customer review rating 4.1/5

Sandieboylan Couples - 02/09/2019 AccorHotels review

Helpful, warm welcome at reception, clean room and bathroom always a plus. Good meal in the evening with wonderful service from Emily (?!) Excellent choices for breakfast and again helpful and cheeful service....even though there was a coach party in.....!

Dear Sandie, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Lovely hotel, room and food.

Customer review rating 4.1/5

Robbie W. Friends - 02/09/2019 AccorHotels review

Had a great time for friends party. Room was great, staff were excellent and the food was superb. Lovely grounds and would like to return in the future.

Dear Robbie, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Average stay, decor in need of upgrade, tiles & paintwork in rooms looking tired

Customer review rating 4.1/5

Anonymous Couples - 02/09/2019 AccorHotels review

The room was clean & bed very comfortable. Food served was of poor quality and very disappointed with breakfast - only one damaged fried egg left and a couple of slices of bacon. Bar staff - no acknowledgement by staff even though we had Been waiting for 10 mins - 7 people behind the bar & only one serving. Disappointed.

Dear Beverley, Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that all your feedback has been taken on board and your comments will be fully investigated. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me in the future if there is anything that I can do for you. Sincerely, Mark Illingworth General Manager

Di and Ronnie's wedding

Customer review rating 4.1/5

Amanda Families - 02/09/2019 AccorHotels review

It was great. The wedding venue was superb. The room was clean and warm. It was good that we could check at later as after a night of celebrations, the last thing I want is to be checking out early. It was relaxed and I enjoyed being with the other guests at breakfast as they filtered down. I wasnt too impressed with the breakfast, although it was welcomed because it was needed, I thought it could have been a bit fresher. The bacon, sasauge and eggs were languishing in a sea of fatty oil and were quite over done. However, this didnt ruin anything. The over all stay was fantastic. The staff were polite and hepful. When we arrived about 1pm, myself and my guest were delighted that the room was ready. We had a plan to get ready for the wedding in the toilets! Thanks for that :-)

Dear Amanda, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager

Excellent service, a regular guest

Customer review rating 4.1/5

Steve R. -. C. C. B. Business - 02/09/2019 AccorHotels review

First class, team are very friendly overall service delivery is excellent - the homely feeling away from home

Dear Steve, I very much appreciate your feedback regarding your stay at the Mercure Haydock Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your feedback with our team as I am sure that it will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Mark Illingworth General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in haydock