Hotel - Mercure Haydock Hotel
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Mercure Hotel

Mercure Haydock Hotel

Penny  LANE 
WA119SG  HAYDOCK
UNITED KINGDOM

77 reviews
TripAdvisor Rating Based on 77 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and a flat screen TV.The hotel has a variety of upgraded rooms including suites which include air conditioning.

  • 135 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,412 reviews

Our guest reviews for Mercure Haydock Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 77 reviews
AccorHotels certified review
Barry H. Business - 16/08/2017
« comfortable stay »

all good apart from breakfast was very busy and no tables available

AccorHotels certified review
Philip L. Families - 15/08/2017
« Lovely room and a great hotel »

My wife and two children stayed here over the weekend. The room was probably the best we have ever stayed at. All staff we meet were friendly and very helpful. The decor of the hotel was very fitting and well maintained. My only criticism was the fold out bed for the children. Unfortunately the both kids got nasty scratches from the beds frame.

AccorHotels certified review
Anonymous Couples - 15/08/2017
« Was a pleasant stay once in the room »

The hotel is nice, the staff are friendly. However there doesn't seem to be enough staff. I had checked in online the day before and when we arrived at 14:15 only 1 out of the 2 rooms were available with only a sorry we've been busy as a comment. We went to one of the rooms and then rang down to see if the other room was ready, then went to reception to see, the room was still not ready but should be soon. We informed them that we needed to get ready for a wedding and now had less than an hour until the ceremony so we were going to sit in the bar with our friends who were also having the same issue. Eventually the reception staff gave some drinks tokens to passify us, there were 2 tokens between the party of 5. However I then returned as I spotted that it was a welcome drink token for members, so as I member I went back to reception and asked for my welcome drink tokens and was given 1 token, then went to the bar and explained that there was 5 of us so could we all have a drink as we are all sat waiting, the bar man agreed due to the situation. Once in the room it was clean and tidy, was quiet and we had a good nights sleep and breakfast was great. When checking out I was greeted with the receptionist trying to charge for parking even though there was no notice and the barrier was up assuming free parking. Eventually she waived the charge. So overall a bad start with a good stay and a not so great check out but could have been worse.

AccorHotels certified review
Leonard F. Couples - 15/08/2017
« man on moon mug »

it was out golden wedding anniversary(50 years) so we treated ourselves to a stay in a top hotel.. because of our celebration you upgraded us which was fantastic.. we had our well behaved small dog with us and she also loved it and the fuss staff and guests made of her. All the staff were fantastic and made us feel special so please thank them. We were visiting relatives to celebrate our 50th as we live 150 miles away. We will certainly return to you again.. Once again thank you for making our celebration special

AccorHotels certified review
Corrina Friends - 15/08/2017
« Very pleasant stay »

Comfortable hotel surprisingly quiet over night.

AccorHotels certified review
Karen H. Couples - 15/08/2017
« Very enjoyable stay »

Very good stay, choose hotel as was going to the races and perfectly fit our requirements. Miss Power (sorry forgot her 1st name) on reception was excellent as we an a issue with our original room Thank you

AccorHotels certified review
Anonymous Families - 14/08/2017
« mrsDorothy white »

great wedding staff fantastic food good at evening reception. but breakfast very slow with food.only other criticism rooms lacking draw space need chest of draws. and fridge. only other problem room to far away .felt anxious going to my room with a child late at night.

AccorHotels certified review
Ian& C. Couples - 14/08/2017
« Ian & Christine »

Enjoy stay , good breakfast ask. For paid extras for partner never come , got flowers & chocolate s in carpark. !!! Thanks!!!

AccorHotels certified review
E R. Couples - 12/08/2017
« Great overnight stay »

We were greeted with a friendly welcome, which included Rosie our miniature labradoodle. After a little delay we were allocated a lovely ground floor room and enjoyed a bar snack later in the evening. We were pleased to discover plenty space outdoors to walk Rosie. Breakfast was good, although we didn't feel particularly "looked after".

AccorHotels certified review
Lorraine E. Families - 11/08/2017
« Exhausting »

Asked for a quiet room was put in a room at top of stairs where all other guests had to pass by and seeing as we were there for 3 days there were 3 weddings with a lot of noisy guests going to bed. Had to call reception as guests outside really rowdy until 3 in the morning. Went home feeling really tired was supposed to be a break. More staff required at the bar when events are being held as other guests were having to wait a long time to get a drink, also I think a lounge bar is missing for your other non event guests as it was chaos with children running around and parents or staff were not stopping them. On a plus side the breakfast was good. We didn't have evening meal in the hotel as the service was poor in the bar. I never normally complete these surveys, however we have stayed here twice, in January and End of July recently both for 3 nights lovely hotel however I would be reluctant to stay again.

AccorHotels certified review
Elizabeth G. Couples - 08/08/2017
« Lovely room but unfortunately situated right above a wedding disco so very noisy »

The hotel is very comfortable with friendly staff but because it seems to be a major wedding venue then guests will be disturbed by the late night music

AccorHotels certified review
Andy Couples - 08/08/2017
« Very good »

Room was clean and spacious, comfortable bed and the breakfast was generally ok. Only downside was, despite booking in online, no key card ready and the man on the till at 12.45 in the morning was a bit slow (and told me the wrong time for breakfast)

AccorHotels certified review
Cloggs Couples - 08/08/2017
« As expected »

An excellently located quiet room which was appreciated as there was a wedding reception on. Slept well and everything as or better than expected.

AccorHotels certified review
Joanne U. Couples - 08/08/2017
« had a lovely stay, bed was soooo comfy, room perfect, shower was lush and staff very friendly »

we had a lovely stay and we will definately be coming back

AccorHotels certified review
Mark Families - 08/08/2017
« Nice room. Nice hotel. Poor food »

The room was good as was the pool. Food in the evening was very disappointing. Service was slow and the food not great. Servings were small and everybody was hungry again later.

AccorHotels certified review
Cheshire71 Friends - 06/08/2017
« Could've been better »

Read my review on Tripadvisor.....Cheshire71

AccorHotels certified review
Anonymous Friends - 05/08/2017
« Great place and venue would consider having my own wedding there »

Really enjoyed the venue and facilities, room was nice just was woken by the floorboards quite early

AccorHotels certified review
Paul P. Families - 03/08/2017
« Not acceptable. »

Room not ready on check in.Room was not clean.Tv and safe not working.This was reported and not fixed.The restaurant at Breakfast time was filthy.Three quarters of the tables had unfinished breakfast plates on them and they were not cleared away during the breakfast sitting.I would not recommend this hotel to any of my friends or family.

AccorHotels certified review
Claire Business - 03/08/2017
« great »

work stay all good

AccorHotels certified review
Rache J. Business - 03/08/2017

The room was great very clean and loads of space. All the extras where a great touch as well loved the free cold drinks in the fridge, The soap and shoe shine etc all great. The bar was well stocked and not badly prices. The two things I would say not great is the menu for the dinning room and bar snacks. Totally rubbish not much choice at all and the food I had was rubbish. I had a tuna sandwich on brown bread with chips, The bread was hard and gone off the tuna tasted like nothing.. I also had chicken salad the chicken was very dry. breakfast was very nice but the table services was disorganized. I was shown a table then got my food went back to it and some one else was sat there. So I sat on a dirty table, half the tables needed clearing which was done at a very slow pace but I did see 3 staff in the breakfast hall at the time. The staff where all great I have to say.

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