Hotel - Mercure Haydock Hotel
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Mercure Hotel

Mercure Haydock Hotel

Penny  LANE 
WA119SG  HAYDOCK
UNITED KINGDOM

89 reviews
TripAdvisor Rating Based on 89 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and a flat screen TV.The hotel has a variety of upgraded rooms including suites which include air conditioning.

  • 135 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,492 reviews

Our guest reviews for Mercure Haydock Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 89 reviews
AccorHotels certified review
Anonymous Business - 14/09/2017
« Without doubt the poorest hotel I have used in the last 5 years »

Dreadful....... Problem after problem after problem..... Short staffed .....Poor customer service Poor food from the bar..... Water leaks through the roof.....

AccorHotels certified review
Cruella Couples - 14/09/2017
« Cruella »

Great stay, hotel very clean, good size room with everything you would need, amazingly friendly and helpful staff, great breakfast buffet.

AccorHotels certified review
Anonymous Solo - 13/09/2017

It was nice. Would stay again.

AccorHotels certified review
Helen Friends - 12/09/2017
« Miss »

Our stay was OK, the room in parts was looking a little tired. No milk with tea tray. Breakfast was good and replenished well.

AccorHotels certified review
Mrs C. Couples - 11/09/2017
« Very enjoyable »

Lovely atmosphere staff helpful without being intrusive. Phillips very pleasant on reception and extremely helpful

AccorHotels certified review
Vera B. Families - 11/09/2017
« wonderful »

lovely hotel and rooms big and spacious. staff very friendly and helpful. This was my sons wedding and it was perfect.

AccorHotels certified review
W. Business - 11/09/2017

Generally good but the food is very poor and breakfast is about the worst of any of my other hotels.

AccorHotels certified review
Steve Business - 10/09/2017
« Good nights stay »

Hotel was clean and efficient

AccorHotels certified review
Tanith B. Couples - 10/09/2017
« Relaxing »

We love the hotel and rooms we booked the king room 1st room we was in the bath didn't work so the staff were really good and changes are room then the 2nd room the two tvs didn't work the living room and the bathroom think for both was the remote and the button on the toilet was broken we did let staff know on check out there was one thing that we was very happy with and that was the staff they are very welcoming and help any way my husband has diabetes and he was having a low at 3am and I asked for thing for him they brought him stuff and when we asked how much they said on the house was very good of them

AccorHotels certified review
Richie W. Solo - 08/09/2017
« Wedding Stay Overrea »

Really pleased with the spacious, modern room. Used the pool twice, which was warm. The all you can eat breakfast was great too. The only thing that I wasn't happy about was paying twenty quid more than my friends at the wedding party because I was stupid enough to order via the website, which I only did as I was hanging on the phone for twelve minutes and gave up. I mentioned this to the girl on reception who said it was because I ordered online, whereas my friend got twenty quid back.

AccorHotels certified review
Stephen C. Families - 08/09/2017
« Stayed a few times »

Comfortable hotel, friendly helpful staff. Restaurant menu is very limited though.

AccorHotels certified review
Andy /. G. Families - 07/09/2017
« Ok but with teservations »

Again no common sense applied I'll explain . As per usual there was wedding on at the hotel . But instead of someone ( instead of a computer) considering we as a couple with x 2 children 2-4 would prepare a room maybe AwSy from the festivities . The hotel or computer stuck us right outside the dj's tent great if at the party but we were not . I'd come to visit my 78 year old mum so she could see her grand kids. Also staff giving completely wrong advice on us being able to use the pool times and when. Kids really disappointed when they n their mum was asked to leave fir some reason or other .

AccorHotels certified review
Mr G. Couples - 05/09/2017
« the experience was not good as there was no restruant for our use and no gluton free menue , »

as mentioned there was no restruant available .there was no gluton free menue which for a hotel group of your size is very poor. the bedroom was fine and comfortable. it took some discusion about the bill as the first price quoted was more than it should have been. overall this was not one of money for value overnights i have had

AccorHotels certified review
Mark G. Solo - 05/09/2017
« Had a great few days »

I really enjoyed my brothers wedding there and the days before a after it.

AccorHotels certified review
Alisonxbx Families - 05/09/2017
« Comfortable »

Nice large family room, comfortable beds, plenty of towels, pillows etc. Unfortunately our room wasn't ready for us when we checked in, this wasn't a problem though, we were happy to wait. When we did enter the room we found it had been sorted in a rush, previous guests items were left on the floor and side board (children's toys, hair clips etc) which proved areas of the room had been overlooked. Overall was a very enjoyable and comfortable stay. Good selection for breakfast too. Would stay again.

AccorHotels certified review
Frank D. Friends - 05/09/2017
« Superb, effortless »

Really great- all wee friendly and helpful. Nothing was too much trouble

AccorHotels certified review
Anonymous Friends - 05/09/2017
« Very enjoyable »

Booking in and checking out good. Room very clean but couldn't open window. Shower fab and fan very quiet. Breakfast good but needed topping up before individual foodstuff was expended. Staff excellent all round. I was an individual guest at a wedding.

AccorHotels certified review
Anonymous Families - 05/09/2017

we had a great time at a function, we thought the food was only average, the hotel and staff where very good

AccorHotels certified review
Anonymous Business - 04/09/2017
« I. »

I booked in January for two nights stay and the Jockey Suite meeting room but I was contacted 4 times until my stay in August to say they had not recieved my booking confimation which was sent in January. Then on the day of the meeting I double checked to see if we were in the Jockey Suite but it was clear that our booking was not on the sheet and was made to wait in reception for 9 minutes until at the second time of asking someone confirmed we were actually in the Ascot suite and it was being set up. I did complain at the time and I was told that I would recieve a telephone call from the manger but I am still waiting for this call three weeks later. One of the guests also commented that there were no towels in their room and had to have a selection sent to the room. We have been using the facilties of the hotel for many years as my clients in the major land owner in the area but standards are dropping at a alarming rate.

AccorHotels certified review
Jbs Couples - 04/09/2017
« Great place to break a journey north »

Good place to wind down after driving up M5/M6. Had a swim and an excellent evening meal. Breakfast reduced 'rate' from a 10 to a 9

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