Hotel - ibis Casa-Voyageurs
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Casa-Voyageurs Hotel

4.0/5 127 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 638.00 MAD Non member rate
From 606.10 MAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 150  MAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 23:00-06:00
    • Opening hours : Week-end 23:00-06:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary design, the Sweet Room by ibis is a real living space adapted to all your requirements. Choose from our two types of comfortable rooms, which have the all equipment you need to rest and relax

  • 130 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 570 reviews

Our guest reviews for ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 127 reviews
Anonymous Business - 05/11/2018 AccorHotels certified review
« Tidy room »

Nice place and tidy

Terry B. Couples - 01/11/2018 AccorHotels certified review
« Casa »

Found the room a little to tight (small). A surprise that I needed to pay local tax for stay in hotel ,, I thought I had paid all on-line. The flip side was , staff .. brilliant ,,from the reception to the chamber maids. Treat them as human beings and what lovely people.

Mariana Z. F. Solo - 31/10/2018 AccorHotels certified review
« Great location, good facilities, not so friendly staff »

I've stayed just 2 days at the hotel and in general was a good experience. For just a short time in the city and needing a place with easy, cheap and safe connection with the airport, location was definetly a plus. Right next to the train station, was really convenient to get to and from airport. Also, connection with main places in the city was also cheap by taxi. Facilities were good and standard, as I'd expect from any Ibis hotel. The main downside for me was the staff. There were mainly two persons on the reception. One guy spoke average english but was quite friendly and helpful. But there were a girl really unfriendly and unhelpful. For informations regarding places to go, how to walk around the city, local tips for taxi using, places to eat, or even a simple direction to an ATM, she wasn't of any support. As I've chosen an Accor Hotel for an international standard hotel, to assure me good and helpful english speaking Staff, that was quite a disappointment.

Andrea Couples - 30/10/2018 AccorHotels certified review
« Comfortable hotel in a convenient location »

We arrived in Casablanca by train from Marrakech and were leaving the next day to catch the train to the airport so the location of the hotel right next to the station was perfect for us. Our room was spotlessly clean and well-equipped. The wi-fi was very good. The only slight problem was that there was very little left on the buffet when we went for breakfast at 8.30am. We had to ask for plates, cutlery and bread. Staff were not easy to find.

Jim K. Couples - 28/10/2018 AccorHotels certified review
« Great location for catching the train »

Reception was excellent as I made the booking for the following day in error. They provided with a room anyway.

C. E. Couples - 26/10/2018 AccorHotels certified review
« Bravo location »

Few minutes to tram and train station

Mark V. Solo - 24/10/2018 AccorHotels certified review
« Mr »

Quick professional checkin, clean room, adequate breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK V., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephanie Families - 17/10/2018 AccorHotels certified review

I not only booked online but also checked in online as asked via email yet still had to wait far too long at reception to get our key. There was no one at reception when we arrived from the train station. I had to ask someone at the bar where an assistant would be. When she showed up she continued to wait on two other guests when I had told her all we wanted was the key as i had already checked in...it was a painful wait as we had travelled from Marakesh and just wanted to relax before our early flight to Canada next morning. The room is very beautiful especially the bathroom. The bar offered very nice appetizer selection with our drinks. Our meal was quite nice but the white wine selection is poor !

J. Business - 08/10/2018 AccorHotels certified review
« Found fleas in my bed »

3 nights in this hotel and I found fleas in my bes during the first night. Not possible to change as the hotel was fully booked. They gave me another room for the 2 and 3 nights

David Business - 08/10/2018 AccorHotels certified review
« can find better »

it was one day trip, the staff was helpful. However, the area not quit and in the morning was a little noisy. also, it is quit far from the main area. Except for the people willing to take the bus in the morning.

Souad I. D. Solo - 02/10/2018 AccorHotels certified review
« Assistant labor »

A weak breakfast u have to inprove

Alfred K. Business - 01/10/2018 AccorHotels certified review
« Great »

Réception very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALFRED K., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

R. Couples - 28/09/2018 AccorHotels certified review
« Rude staff and not knowledgeable »

I would like to file a formal complaint about the staff working in the restaurant and receptionist desk the night of September 24th. My wife and I sat in the restaurant for 20 minutes from 9:40-10 pm and no one was around to provide us with service. I repeatedly had to go to the receptionist and ask if the restaurant was still open. She said someone was coming but it took 20 minutes. By this time the receptionist was annoyed and had an attitude with my wife and I because we kept asking for service. Once the waitress in the restaurant took our food, it took 40 minutes for us to get a burger and 2 order of fries. We sat there from 10-10:40 pm and we were the only people in the restaurant. After 30 minutes, the waitress went into the kitchen to check on my burger. There were other customers who were coming into the restaurant but left because there wasn’t anyone working there. There was one gentleman who went into the kitchen to find the cook because there wasn’t a waitress. After my meal I went to the front desk to ask about an airport shuttle and the exact time it leaves. The lady at the desk said the first shuttle leaves at 5:40 am and she didn’t know the other times after that and told me to look on the website. I told her this information is not on the website and she said she couldn’t help me. I ended up having to take the train instead of the hotel shuttle because no one could provide me with any information and I didn't want to miss my flight. Overall, this was one of the worst hotel stays I have had. I am very disappointed that I paid money to have terrible service. As a customer, I was polite to the staff the entire time but to receive negative attitudes was unacceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MILLER R., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Leslie Families - 20/09/2018 AccorHotels certified review
« The hotel is a great stopover when you need to get to the Casablanca airport (by train) early in the day. It was very modern, clean and comfortable. »

After I had read reviews of "airport" hotels in Casablanca, I despaired of finding anything even remotely suitable. This one exceeded expectations, and was right next door to the direct train link to the airport (40 minutes). The hotel seems quite new, and the room was great...clean and comfortable. The cafe menu was underwhelming, and there was a lot of smoking going on there, which I did not encounter in other restaurants in two weeks prior in Morocco. Eating options in the immediate neighbourhood seemed limited. I had to spend a lot of time sorting out my billing, which was a bit tiring. My reservation said it was prepaid, but it wasn't, apparently because I booked through the Accor call centre. Having the reservation documentation actually reflect the true status of your reservation would help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLIE M., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mr O. Couples - 19/09/2018 AccorHotels certified review
« Clean, functional & near to trains »

Location next to Casa Voyageurs is the bonus. Room is clean. Beds (double) comfortable. Only wish tea / coffee making not in room. Pleasant breakfast.

Wan M. K. Solo - 14/09/2018 AccorHotels certified review
« Nice breakfast and good wifi »

The check is very fast as I have done online check in before arrival. The bed is comfy and wifi is fast. However there is no drinking water supplied in the room. In Muslim country, it’s good to have indication of direction to Mekkah to facilitate Muslim for prayer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAN MOHD K. W., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

E S. Business - 10/09/2018 AccorHotels certified review
« Trying to get in touch with the front desk for hours! »

Hi, I tried to contact the front desk at several occasion and no answer at all. I tri d to contact another guest through the front desk and they never picked up a phone. Maybe you can tell the employees there to give a service we are untitled to in a hotel!!!

Jb L. Business - 13/08/2018 AccorHotels certified review
« Great IBIS standards - Awful kitchen! »

First I used this particu;ar IBIS in Casablanca and also first time I used any IBIS restaurant. Went for the "Premium" room which is great. Evening Food was however terrible. Don't know if it is this particular IBIS or all of them but won't use again. Breakfast OK

E. Friends - 07/08/2018 AccorHotels certified review
« Good experience »

the hotel was quiet and the staff showed hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHID E., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hamza Business - 01/08/2018 AccorHotels certified review
« very happy »

Hi Ibis Casa-Voyageurs Team, i'm very satisfied for your services, warm welcoming and smiley staff that and very helpful. I liked that. Unlike ibis-City center where i stayed twice recently due to my business plans, my stay were not good at all. Only a very small note, which never diminishes the quality of your services, recently on my stay I prolonged my stay (+ 1 day), but the receptionist didn't notice maid about that which lead to move my folders to administration, she tough that my stay is finished. Best Regards, Hamza

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAMZA F., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 638.00 MAD Non member rate
From 606.10 MAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates