ibis Casa-Voyageurs Hotel 3 stars

TripAdvisor rating 4.0/5 227 reviews
ibis Casa-Voyageurs
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Do a spot of shopping at the Tachfine Center, 5 minutes away on foot

  • Take a tour of the city: the Casa Voyageurs tram stop is in front of the hotel

  • If you want to party, the Ain Diab corniche is 15 minutes away: pubs, restaurants, bars, etc.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Casa-Voyageurs

Place De La Gare Casavoyageurs
Avenue Ba Hmad
20500
casablanca
morocco

Check-in from 14h00

Check out up to 12h00

  • M DINA BUS :  

  • TRAM CASA VOYAGEURS :  

  • By plane

    MOHAMED V At 34km / 21.13 miles

  • By car

    AUTOROUTE DU MAROC At 2.1km / 1.3 miles

  • By train

    CASA VOYAGEURS At 0.3km / 0.19 miles

  • By train

    CASA VOYAGEURS At 0.1km / 0.06 miles

GPS :33.5902, -7.5909

Our accommodations

With a contemporary design, the Sweet Room by ibis is a real living space adapted to all your requirements. Choose from our two types of comfortable rooms, which have the all equipment you need to rest and relax

Sweet Room by ibis with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Business Desk
  • Direct dial telephone

Sweet Room by ibis with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Try a bit of everything. Food from all over the world in a contemporary setting. Choose your ingredients to create your own menu: everything is cooked in a wok right in front of you

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No matter what the time of day or night, the ibis bar the perfect place to organize meetings or relax, serving snacks, quick dishes, soups and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 49

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

880 reviews

tripadvisor

TripAdvisor Rating 4.0/5

227 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Bonne continuation

Customer review rating 4.0/5

N. J. Business - 06/10/2019 AccorHotels review

Staff aimables serviables

Consistently good

Customer review rating 4.0/5

Gabriela Families - 02/10/2019 AccorHotels review

Comfortable

Good

Customer review rating 4.0/5

Hajar Solo - 30/09/2019 AccorHotels review

Everything was great, room, staff and eating

Dear Ms HAJAR S., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient and comfortable

Customer review rating 4.0/5

Elvyra C. Couples - 23/09/2019 AccorHotels review

We stayed only for 1 night as we had a late flight, so once we stepped off the train it was very convenient that the hotel was just across the road. The room was modern and very clean. It was odd that there were no english menus in the room and also when we called for room service we were told that this is not available But other than that it was what we needed to reenergize for the next day

Dear ELVYRA C., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Otherwise, we would like to inform you that room service is not available in IBIS hotels, however we make the effort to serve our guests in the rooms whenever possible. We are counting on your understanding and are promising to do make more effort to better satisfy you next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good choice for first night arrival due to excellent location and clean room.m.

Customer review rating 4.0/5

Anonymous Couples - 22/09/2019 AccorHotels review

Easy to find and a 250m walk after taking train from airport to Voyageurs railway station. Room clean and adequate for our first might.

Dear GEOFFREY P., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Horrible From Start to Finish

Customer review rating 4.0/5

Anonymous Couples - 21/09/2019 AccorHotels review

Sadly for the IBIS Casa Voyageur, we will never return nor stay at your hotel again. There numerous problems beginning with check-in right through to check-out and everything in between

Dear Mr. JOSEPH A., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Therefore your feedback is very important to us. In order to assure you that we are taking the appropriate measures to address the problem and prevent future occurrence, we will need you help to give us more details regarding your experience. Awaiting to hear from you as soon as possible, please accept the expression of our deep respect. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bona ubicació i excel·lents instal·lacions

Customer review rating 4.0/5

Jordi Business - 21/09/2019 AccorHotels review

Very friendly receptionist with very clean and practical room

Dear JORDI B., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr.

Customer review rating 4.0/5

Harold G. Couples - 19/09/2019 AccorHotels review

It was acceptable

Dear Mr. HAROLD G., Thank you very much for the time you spent to share your personal impressions of your stay at our Ibis Casa Voyageurs.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will do our best to better serve you and to make you feeling so good during your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Early Check-in

TripAdvisor rating 4.0/5

glui2019 Friends getaway - 13/09/2019 TripAdvisor review

I arrived at the hotel around 10 am. The front desk allowed me early check-in. Everything in the room is good. The location is excellent. As a Accorhotels gold member, I have been given welcome drink coupon. The location is excellent. It is next to the train station. I must stay in this hotel when I next come to Casablanca.

Nice stay

Customer review rating 4.0/5

A. M. Business - 15/08/2019 AccorHotels review

Actually it was a nice stay except the transportation from and to city center . I would like to thank the staff. The room was clean enough ,front desk and security were very cooperative

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Everything is ok, but the internet

Customer review rating 4.0/5

José M. Solo - 09/08/2019 AccorHotels review

Everything was okay: good atmosphere; breakfast; cleanness. The only problem, which is very negative is the Internet; connectivity is horrible.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the internet, we will work with our provider in order to improve it. We do thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

no value for money

Customer review rating 4.0/5

Med Couples - 15/07/2019 AccorHotels review

3 to 4 thing's can be improved , for a sub brand of one of the leading hospitality chains almost no value for money .

Dear Mr. MEHDI E., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient place

Customer review rating 4.0/5

Alae Business - 13/07/2019 AccorHotels review

Perfect for the purpose. Late arrival from the airport and early departure from the train station. Great central location.

Dear Mr. ALAE O., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Charged twice

Customer review rating 4.0/5

David Solo - 05/07/2019 AccorHotels review

Please answer my email where I am requesting a refund. You charged me twice. Once during the reservation and one more time at the front desk.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As explained in my reply to your email, I am taking care to your case seriously.Due to a technical issue I could not check the transactions made on your credit card by my self. So I am wating our bank statement. I assure that your case will be solved as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Sincerely,

Location to train station is the only good thing about this hotel.

Customer review rating 4.0/5

Charles Couples - 28/06/2019 AccorHotels review

Our air conditioning didnt seem to work. We asked the front desk to check the room. They said they would send someone up. When we came back later to the room it was still very hot. We asked if they had a fan and they laughed and said it wasnt that hot. The hotel lobby and restaurant reaked of smoke because of the smoking in the lobby bar. It was difficult to eat dinner at the nearby restaurant with the smoke choking you. It is next to the train station so that's a positive.

Dear Mrs. B., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tivemos uma excelente estadia no Hotel Ibis de Marrakech.

Customer review rating 4.0/5

Marco A. -. B. Couples - 24/06/2019 AccorHotels review

On the day of 06/19/2019, on our arrival we encountered a problem at reception, because by mistake the reservation was made by us for a wrong date and so we had no room to be in Casablanca the first night and we would have to go look This and we were already a little tired from the trip. And it was at that moment that we realized why the Ibis Hotel Voyageurs has a high rating, the Manager Mr Chaikb (I do not know if the name is correct), got us a great room at the hotel which was already full and still booked that same night for us the Ibis Hotel in Fès. Note10 for him. The evening we dined at the hotel and after dinner my wife received an affectionate gift, a delicious birthday cake. The hotel is nice, clean, reliable, the food is very good, so I recommend this Ibis for anyone traveling to Casablanca, Morocco. It was in this hotel that I found the most attentive people to us, they are much more than good professionals. Among all the people I would like to highlight the manager, the receptionist (Imane) and Soukaima from the catering area. see you soon bye Marco Anjos

Dear MARCO ANTONIO C., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great!

Customer review rating 4.0/5

Tom S. Business - 24/06/2019 AccorHotels review

Everything was - greeting, check-in, cleanliness.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Inefficient

Customer review rating 4.0/5

Tiffany Business - 29/05/2019 AccorHotels review

housekeeping staff inappropriately handled private belongings left in the rooms while gone for the day, lack of sufficient levels of staffing for the number of guests, lack of food listed on menu as available for afternoon/evening dining, broken air conditioners or inaccurate thermostats in rooms (thermostats read 17 degrees; my thermometer read 25-26 degrees and no response when reported to the front desk) Lengthy and inefficient check-in procedures An absolute debacle at check out that took a full hour AND now I've got another email from the GM saying I owe them more money when I have receipts as well as my bank statement showing I've paid exactly what I agreed to pay when I booked the reservation (that was supposed to be paid in advance!)

Dear Mrs. TIFFANY P., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Be informed we are really confused regarding your case because in our job the most important thing is to establish a relationship with our customer based on trust. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice location

Customer review rating 4.0/5

Anonymous Couples - 27/05/2019 AccorHotels review

Good Location, just near the casa voyageurs train station, easy to get the train from to the airport. Behind the hotel, there's also shopping mall where we can buy and shop. Very nice staff who guide us where to go. However, the booking system has some error which need us to pay extra tax. After clarification, the staff return us the extra paid tax.

Dear JIA LI L., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable modern and convenient

Customer review rating 4.0/5

Claire H. Couples - 26/05/2019 AccorHotels review

Arrived for overnight stay between coming in by train and going out by Air Manager extremely helpful in promptly arranging a transfer to airport for us.

Dear Mrs. CLAIRE H., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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