Hotel - ibis Casa-Voyageurs
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Casa-Voyageurs Hotel

4.0/5 88 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 150  MAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 23:00-06:00
    • Opening hours : Week-end 23:00-06:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With a contemporary design, the Sweet Room by ibis is a real living space adapted to all your requirements. Choose from our two types of comfortable rooms, which have the all equipment you need to rest and relax

  • 130 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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3.7/5 AccorHotels Rating 486 reviews

Our guest reviews for ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 88 reviews
Anonymous Families - 08/07/2018 AccorHotels certified review
« Wow »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Casa-Voyageurs. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Kukuh T. Couples - 21/06/2018 AccorHotels certified review
« Pleasant stay with minimum service »

The lady in the front desk was not friendly, argued on the local tax pay change (paid tax 160 MAD and gave 200 MAD, about 40 MAD change) took number of days and she kept saying not her responsibility and she urged us to talk to the other person who were in the front desk during check-in while that person was on different shift duty nor Eid day off. The issue was not about 40 MAD, but more on business rule how the chain hotel like Ibis Accor has that type of response especially in the front desk whom dealt with the guests The other folks in the front desk were helpful and managed to resolve this issue. I did really appreciate after days was not resolved with the lady Breakfast quality poor. The first 3 days during Eid holiday were almost plain in the tables, only few boiled egg, cold scrambled egg, no pocket tea, and lack of bread selection. With those minimum variety, I was relatively survived by eating the fruits to start the trip. Had improved in the last 2 days but still lack variety for Ibis level. Had minimum amenities, no bottle water, only 2 sachet of shampoo/soap provided. Again, this is not Ibis level of service. No laundry available but again the lady in front office kept saying its available 24/7 and glad that the other front desk folks told us that the laundry were off on 3 days Eid holiday. Positive review on room cleaning service, keep doing the routine cleaning even on the last day before check-out. One point to improve is to provide extra trash bin, not only the one in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KUKUH KUNTO AD BN T., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Michael D. Couples - 12/06/2018 AccorHotels certified review
« Adequate »

The hotel and room was fine. Unfortunately, the rebuilding works for the railway station next door kept me awake on the first night. Hopefully, this will not be a problem once the works are finished. I will gladly use the services of Ibis or Accor Hotels again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL D., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brandon Solo - 11/06/2018 AccorHotels certified review
« It was ok »

It was an overnight trip before flying out the next day. It was during Ramadan so the only good for dinner was the buffet which was picked over by the time I got there. The room also didn’t have air conditioning that was working bc I was told that doesn’t come on until the middle of the month of June. Would have opened window but it was clipped shut and there was construction happening out side. Room was therefore stuffy and hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brandon L., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Wescott Business - 01/06/2018 AccorHotels certified review
« Quality and Attention to Detail »

The Ibis at Casa Voyageur is fantastic!! It is a direct train ride from the airport it is new, clean and full featured with Athentic food, fast internet and a precise and hard working staff and management that makes it look easy. Can’t wait until my next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFFIREY J., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hesham Business - 21/05/2018 AccorHotels certified review
« Reasonable »

Reasonable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Wescott Business - 29/04/2018 AccorHotels certified review
« Fantastic Experience- Best Overall Hotel in Casa »

Even with over 130 rooms this hotel feels boutique. The sincere and genuine staff takes a a genuine interest in the experience of each guest in a professional and elegant way. The hotel is clean, efficient and appropriate for single travellers up to groups needing a cinference room. It’s in a perfect location to get to directly from the airport by train and one can arrive in the center of the city by a modern tram on ten minutes or the rest of the country by train, which is less than fifty meters from the hotel. There is a tasteful restaurant with a private patio and a bar with a huuuge flat screen and a couple larger screens as well to stay caught up on your favorite football matches. The food is clean and authentic. Freshly sourced and tasty. The buffet breakfast has all fresh juices and pastries along with made to order eggs and local tastes like mint tea and hot Moroccan soup. Of course espresso and teas are ready quickly too. A great location, clean and comfortable rooms and fantasic well trained and attentive staff make this my number one hotel in Morocco.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFFIREY J., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Russell Couples - 24/04/2018 AccorHotels certified review
« terrible customer service, rude reception staff »

I booked online (on 3rd/4th attempt after payment failure) including clicking + twice on breakfast - confirming price (in £) included breakfast. On arrival we we asked curtly if we wish for breakfast where I point out we'd purchased it on line. I was told 'no' abruptly and to check my email, when asked for wifi access I was told it has no password in a negative snotty tone. I checked email which was in local current DH and say no evidence of payment or none payment for breakfast. After brief snotty conversation we didn't add breakfast and nor did we buy it the next day. The person on reception was rude, direct and unhelpful, perhaps this was in part because this was not his 1st or 2nd language but I was left very very very angry. We also received no drink vouchers or info as to why not as a lowly diver member I'm not sure why. But I wanted nothing more than to avoid your reception due to the anger conversations with them caused. I expect helpful, considerate, understanding. Even now I'm certain I did select breakfast, the UI is quite easy. I'm a software Test Manager for websites/app by trade so I wonder if you system we used app on iPad has a bug around purchasing after failed payments? I'm also believe the email confirmation should be in the same currency as the purchase on the site as swapping currency is unhelpful as impossible to check if what I though I was paying I was. I was left with my final night in morocco cursing your staff (under my breath) and feeling very angry. Note this has left a very bitter taste in my mouth using Accor

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSSELL C., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dr.b. Families - 18/04/2018 AccorHotels certified review

R.A.S

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMED B., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bianca Solo - 17/04/2018 AccorHotels certified review
« Great service, great location, and an overall great hotel. »

I was staying here for one night before joining a group tour. I arrived before the usual 2pm check in, but the staff was happy to let me check in before then. The location was very convenient, rooms were modern and clean, and the breakfast was extensive. Overall, I had a very good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BIANCA T., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oleg Friends - 16/04/2018 AccorHotels certified review
« A nice new hotel »

Nice new hotel. Very clean and perfumed. Helpfull staff. As I was leaving early in the morning the vicinity of the train station was very important. Recommended for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Amir A. Business - 15/04/2018 AccorHotels certified review
« Precisely clean and well designed!!!! »

The room was clean, organised and beyond expectations. Highly recommended. Stuff were professional and spoke well English. Check-out was at 12pm, and due to my delay at the British Consulate, staff were considered and allowed a late checkout without an extra cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMIR A., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Benjamin Solo - 14/04/2018 AccorHotels certified review
« OUI ! »

I really enjoyed staying here. I stayed once on my way to Marrakech and then ended up staying 3 nights on my way back to Tangier. The staff are very nice, particularly the girls on reception and the girl who does the evening waitressing - she is very good with helping everyone. The food was also very good (it isnt at all Ibis's). I liked the quiet comfy rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENJAMIN H., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I D. N. W. T. W. M. N. Families - 11/04/2018 AccorHotels certified review
« Clean and convenient »

The place was clean and convenient with many plugs in the room. The breakfast was great. However, there were 3 first impressions that I would like to point out: 1) Receptions staffs cannot speak English very well. One of them cannot speak English at all. I'm not sure if this is because most of the guests speak French and Arabic and a few are travellers who speak a bit of French and mainly English and other languages like us. For this point, I guess that we're not the main target so the reception staffs do not have to be good at English. 2) I had problems trying to book through IBIS website. I have Accor member card and I would like this stay to be recorded but no matter how many times I tried booking through accor website, it does not let me through when it comes to payment page. The first time it did not let me pay. When I called to check the first time, the reception staff said that they had my reservation but it was cancelled due to no payment. In this case, how would I be able to pay when accor website did not allow me to? Therefore, I had to book through booking.com and wasn't able to record this stay because I did not book directly with you. 3) When entered the room, I found the toilet not flushed and with yellow urine... That was not a good impression for a stay at all. Apart from the 3 impressions pointed above, everything else was great. Location is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KLAO S., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Andrew Couples - 04/04/2018 AccorHotels certified review
« Nice for a short stay »

This hotel is very new and clean. We found the room very quiet and the bed was fine, but not great. The shower was really hot with great water pressure so that was a nice change from many places in Morocco. Meal at the restaurant was better than expected. We had to take an early morning train so being directly next to the train station was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW S., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 28/03/2018 AccorHotels certified review
« clean and quiet room »

Room was fine for a one night stay although bit small. It was clean and quiet with a good walk in shower. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE C., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 28/01/2018 TripAdvisor review
« Great hotel next to Casa Voyageurs train station »

Very clean, modern hotel less than 50m from front door of Casa voyageurs train station. Excellent place to stay if you need a hotel for just one night or even more if you want to be in the area of the train station. Best of all, they have one of the most comfortable beds that I have ever slept in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 14/01/2018 AccorHotels certified review
« Clean and new facilities in a very busy and perhaps dodgy sport of town »

Too much noise downstairs Very hard to get a taxi for a fair price as a tourist Good room and bed Friendly staff Breakfast pancakes are better when warm...

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIKTOR A., We very much appreciate your comments regarding your stay at the ibis Casa Voyageurs.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 11/01/2018 AccorHotels certified review

Check in was poor - although we had pre paid in full, we were required to pay again. We had booked a room and breakfast package, but were told we were not entitled to breakfast. I had to speak to the manager to show him my letter from the hotel to prove we were entitled to breakfast. He asked to see my bank statements to prove I had paid ( the letter from the hotel was not enough). We do not travel with our bank statements! Check out was equally poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY H., Thank you for taking the time to tell us about your experience at the ibis Casa Voyageurs.. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

G. Couples - 05/01/2018 AccorHotels certified review
« Exceptionel and great. »

Was very impressed with the availability of the front desk and the guards. Everyone was amazing and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OULIMATA G., We very much appreciate your comments regarding your stay at the ibis Casa Voyageurs.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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