ibis Casa-Voyageurs Hotel 3 stars

TripAdvisor rating 4.0/5 202 reviews
ibis Casa-Voyageurs
See on a map
+ 21 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Do a spot of shopping at the Tachfine Center, 5 minutes away on foot

  • Take a tour of the city: the Casa Voyageurs tram stop is in front of the hotel

  • If you want to party, the Ain Diab corniche is 15 minutes away: pubs, restaurants, bars, etc.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 150.00 MAD
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Casa-Voyageurs

Place De La Gare Casavoyageurs
Avenue Ba Hmad
20500
casablanca
morocco

Tel: +212522417777

Fax: (+212)522417701

Contact email

Check-in from 14h00

Check out up to 12h00

  • M DINA BUS :  

  • TRAM CASA VOYAGEURS :  

  • By plane

    MOHAMED V At 34km / 21.13 miles

  • By car

    AUTOROUTE DU MAROC At 2.1km / 1.3 miles

  • By train

    CASA VOYAGEURS At 0.3km / 0.19 miles

  • By train

    CASA VOYAGEURS At 0.1km / 0.06 miles

GPS :33.5902, -7.5909

Our accommodations

With a contemporary design, the Sweet Room by ibis is a real living space adapted to all your requirements. Choose from our two types of comfortable rooms, which have the all equipment you need to rest and relax

Sweet Room by ibis with 1 double bed

  • Max. number of persons: x2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Sweet Room by ibis with twin beds

  • Max. number of persons: x2
  • Area: From 17
  • Views: Courtyard side, City side *

* Subject to availability

  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Try a bit of everything. Food from all over the world in a contemporary setting. Choose your ingredients to create your own menu: everything is cooked in a wok right in front of you

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No matter what the time of day or night, the ibis bar the perfect place to organize meetings or relax, serving snacks, quick dishes, soups and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 49 m²

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 20 people

Find out more
ibis Casa-Voyageurs Meeting Room

Our guest reviews for
ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

739 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

202 reviews

Very modern

TripAdvisor rating 4.0/5

terryaol Solo travel - 17/04/2019 TripAdvisor review

The hotel is newly built and is very modern and spotlessly clean. The staff were very pleasant and the hotel is very well located within yards of Casa Voyageur railway station. The rooms are not spacious but satisfactory for a fairly short stay.

Small but adequate room, convenient location, but smoky lobby and restaurant area

Customer review rating 3.9/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

The room was small but adequate. The biggest problem was that the lobby and restaurant areas smelled strongly of smoke because there is a bar/lounge/TV room where smoking is allowed, which is open to the main lobby area. This is unfortunate.

overall,helpful staff and a pleasant stay

Customer review rating 3.9/5

Peter Solo - 05/04/2019 AccorHotels certified review

menu choice could be better. comfortable room and great location

great and the workers are very helpful t

Customer review rating 3.9/5

Anonymous Solo - 04/04/2019 AccorHotels certified review

the service was great and I enjoyed the time I spent at the hotel

ibis Casa-Voyageurs

Customer review rating 3.9/5

Cheril Solo - 02/04/2019 AccorHotels certified review

Great location. Upgraded room. Helpful staff. My two night stay at this property was a pleasant one. My room was on the 5th fl with a view which was appreciated. Enjoyed arriving from the airport and having a short commute to the property. Would be nice to have some of the amenities offered by other hotel chains. Hotel only provides shampoo, conditioner and a small bar of soap. No mini refrigerator or the ability to make tea/coffee. No mini bar, etc. If you can live without these conveniences and value location as far as transit access this could be the place for you. There is a tram very close to hotel which provides access to other areas nearby.

bad Cheese burger / Cooker is far to be a CHEF

TripAdvisor rating 4.0/5

eliepascali Business - 02/04/2019 TripAdvisor review

i am a member and frequent user of Accor hotels worldwide and do like their Breakfast in general and daily Meal / cooking in general ; but the last experience in IBIS CASA was very bad as the Chef Cuistot was a simple cooker who doesnt even know how to prepare a Cheese burger having order a cheesburger the MATERIAL delivered looked like a cold Snack more tham a hamburger ; after hecking inside the Bread was not Hot the Cheese was thick and cold after asking the lady to recheck with Chief and waited 10 minutes the new Hot MATERIAL was the worst Cheesburger i have ever seen ; the chief COOKER had simply put it in the oven with all the green salad and tomatoes of course I got a flowing cheese and hot bread but all the green salads was cooked and turned to yellow boiled vegetables ; red tomato was turning into Hot tomato juice that cut your appetite and when complain to the server she replied ITS NOT LIKE Mc DONALD ; so I make it clear that I Don't Eat at Mc Do and whenever i like to eat Hamburger or cheeseburger i Do It in a restaurant so either dont order cheesburger in this IBIS CASA or relay the info to Ibis Chain or manger to replace the COOKER and to educate the Lady who serves in this WOK restaurant

Modern, comfortable, convenient

Customer review rating 3.9/5

Mia Families - 01/04/2019 AccorHotels certified review

Short but pleasantly surprised by convenience, price and decor

Very satisfied

Customer review rating 3.9/5

Vg Solo - 28/03/2019 AccorHotels certified review

I was impressed with the quality of the hotel, everywhere was clean, modern, stylish and the staff were helpful and friendly.

Nice rooms, but no drinking water provided

Customer review rating 3.9/5

David Couples - 25/03/2019 AccorHotels certified review

The receptionist told us that we could get free drinking water from the bar, but when we went to the bar, they charged us for the drinking water. For a hotel of this quality, drinkable water should be provided for free.

Lovely

Customer review rating 3.9/5

Monique Solo - 21/03/2019 AccorHotels certified review

Helpful kind staff. Quiet room.

Customer review rating 3.9/5

Robert P. Couples - 17/03/2019 AccorHotels certified review

Front desk and conceierg great. Smoking allowed in the snack eating areas where people eat is a very bad policy

Cold breakfast, dysfunctional check-in

Customer review rating 3.9/5

Traveller Business - 10/03/2019 AccorHotels certified review

The warm components of the breakfast (pancakes, etc) were cold. No wonder, they weren't kept warm, but instead presented on a plate on the counter. The online check-in was completely dysfunctional for my travel companion and me. We had to fill out all the forms a second time after arrival, even though all information had been given by us via the online check-in.

Good

Customer review rating 3.9/5

Idriss E. Business - 04/03/2019 AccorHotels certified review

Comfortable and quiet.

Double charged me and then ignored all attempts to fix the situation.

TripAdvisor rating 4.0/5

Sightseer61453554639 Couples - 04/03/2019 TripAdvisor review

Booked 2 separate nights in advance, paid for 2 separate nights at the time of booking. When I arrived at the hotel I was told I had not paid the second night and would have to pay it in full now. Apparently the credit card statement I had printed out showing the 2 charges meant nothing to them and I was treated as if I was lying despite having physical proof of the charges in my hands. I was told to pay the second night again and to send an email to their accounting department and the charges would be reversed within a day or two if I was overcharged. Not only were the charges not reversed but no one would reply to my multiple emails and phone calls on the subject. They were completely ghosting me. I finally had to go through my credit card company to get the charges reversed. This is ridiculous for something that should have been easily fixed. Terrible customer service where they take your money and treat you like garbage. I would never again stay here, not just because the rest of the experience was less than stellar (No a/c and "breakfast" consisted of just some very stale bread), but also because of their shady business practices.

This hotel has been moved and rebuilt, and it’s really good.

Customer review rating 3.9/5

Mary M. Solo - 18/02/2019 AccorHotels certified review

I was very happy. The rebuild is great. I’ve stayed a few times at the old Ibis which was knocked down, this is a huge improvement and very comfortable. I slept well on your very comfortable bed.

Dear MARY M., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean quiet room and excellent breakfast

Customer review rating 3.9/5

David Couples - 16/02/2019 AccorHotels certified review

As above. Best Ibis room and breakfast on ourMoroccan trip so far.

New hotel . Good reception

Customer review rating 3.9/5

Anonymous Couples - 31/01/2019 AccorHotels certified review

Everythink was perfect . The room was quite and clean . Fast check in and check out . I recommande it .

Customer review rating 3.9/5

Eric C. Business - 22/01/2019 AccorHotels certified review

Unacceptable mistakes!

Basic & ok

Customer review rating 3.9/5

Ramsey K. Friends - 20/01/2019 AccorHotels certified review

I had no problems during my one night stay at the hotel . I found the room too small and very basic

Inconvenient.

Customer review rating 3.9/5

Kate Solo - 15/01/2019 AccorHotels certified review

The location was great. The shower was great. Other than that... The towels were scratchy and small. Only two body towels were provided, no washcloths. Only two combined body gel/shampoo sachets were provided, no conditioner. The bed was extremely firm. The pillows were similarly rock-like. The air conditioner did not work at all. Thankfully the window opened, though you had to open it completely for it to not swing closed. This would be entirely unacceptable in the summer. The breakfast breads were stale. All other options stale. Late night food service was limited and greasy. I checked in online, suggested by email to "save time." On the contrary, I still had to fill out a form followed but a few minutes of check in process. No real problem there, just unnecessary to check in online.

Dear KATELYN L., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in casablanca