ibis Casa-Voyageurs Hotel 3 stars

TripAdvisor rating 4.0/5 215 reviews
ibis Casa-Voyageurs
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Hotel extras

  • Do a spot of shopping at the Tachfine Center, 5 minutes away on foot

  • Take a tour of the city: the Casa Voyageurs tram stop is in front of the hotel

  • If you want to party, the Ain Diab corniche is 15 minutes away: pubs, restaurants, bars, etc.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 150.00 MAD
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

ibis Casa-Voyageurs

Place De La Gare Casavoyageurs
Avenue Ba Hmad
20500
casablanca
morocco

Tel: +212522417777

Fax: (+212)522417701

Contact email

Check-in from 14h00

Check out up to 12h00

  • M DINA BUS :  

  • TRAM CASA VOYAGEURS :  

  • By plane

    MOHAMED V At 34km / 21.13 miles

  • By car

    AUTOROUTE DU MAROC At 2.1km / 1.3 miles

  • By train

    CASA VOYAGEURS At 0.3km / 0.19 miles

  • By train

    CASA VOYAGEURS At 0.1km / 0.06 miles

GPS :33.5902, -7.5909

Our accommodations

With a contemporary design, the Sweet Room by ibis is a real living space adapted to all your requirements. Choose from our two types of comfortable rooms, which have the all equipment you need to rest and relax

Sweet Room by ibis with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Sweet Room by ibis with twin beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: Courtyard side, City side *

* Subject to availability

  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Try a bit of everything. Food from all over the world in a contemporary setting. Choose your ingredients to create your own menu: everything is cooked in a wok right in front of you

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No matter what the time of day or night, the ibis bar the perfect place to organize meetings or relax, serving snacks, quick dishes, soups and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 49 m²

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

785 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

215 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Inefficient

Customer review rating 3.9/5

Tiffany Business - 29/05/2019 AccorHotels certified review

housekeeping staff inappropriately handled private belongings left in the rooms while gone for the day, lack of sufficient levels of staffing for the number of guests, lack of food listed on menu as available for afternoon/evening dining, broken air conditioners or inaccurate thermostats in rooms (thermostats read 17 degrees; my thermometer read 25-26 degrees and no response when reported to the front desk) Lengthy and inefficient check-in procedures An absolute debacle at check out that took a full hour AND now I've got another email from the GM saying I owe them more money when I have receipts as well as my bank statement showing I've paid exactly what I agreed to pay when I booked the reservation (that was supposed to be paid in advance!)

Dear Mrs. TIFFANY P., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Be informed we are really confused regarding your case because in our job the most important thing is to establish a relationship with our customer based on trust. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice location

Customer review rating 3.9/5

Anonymous Couples - 27/05/2019 AccorHotels certified review

Good Location, just near the casa voyageurs train station, easy to get the train from to the airport. Behind the hotel, there's also shopping mall where we can buy and shop. Very nice staff who guide us where to go. However, the booking system has some error which need us to pay extra tax. After clarification, the staff return us the extra paid tax.

Dear JIA LI L., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable modern and convenient

Customer review rating 3.9/5

Claire H. Couples - 26/05/2019 AccorHotels certified review

Arrived for overnight stay between coming in by train and going out by Air Manager extremely helpful in promptly arranging a transfer to airport for us.

Dear Mrs. CLAIRE H., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet and comfortable

Customer review rating 3.9/5

L. W. Friends - 22/05/2019 AccorHotels certified review

We checked in online, but we still have to stop at the desk to fill out the forms and photocopied the passports, luckily it didn't take long. The place is quiet and clean, and the bed is comfortable. General experience was good.

Dear LEWINA W., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do take note of your special comment regarding the courtesy that we should improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location. Great Escape.

Customer review rating 3.9/5

Tom D. Solo - 09/05/2019 AccorHotels certified review

I'm really glad I booked Ibis Casablanca. It's next to the train station, but doesn't feel like a "next to the station" hotel I've experienced before. It's very clean and modern and the restaurant is good.

Dear Mr HOMAS D., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great and memorable.

Customer review rating 3.9/5

Liaqat Couples - 30/04/2019 AccorHotels certified review

It was great.

Dear Mr. MEHMOOD L., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not Pleasant

Customer review rating 3.9/5

Omar L. Business - 25/04/2019 AccorHotels certified review

Not a pleasant stay. The only positive factor is the proximity to the train station. You run out of items in the breakfast buffet and takes ages to replace. When I asked the chef for omelette eggs , I was rudely asked if I checked the buffet that didn’t have any eggs. The waiters are on their phone and too loud and they don’t care to remove the dirty plates from the tables, the reception is shouting back at guests , my pillow had stains upon my arrival. Never changed. The AC was out when I arrived and the explanation was we are not in the hot season and it was really hot in the room. Where are we? Stone Age!!!!!!! My key didn’t work for three times because the receptionist was making the wrong key. Honestly she was very apologetic and clearly overwhelmed with work because you are clearly undermanned in the reception. Those poor receptionists are super busy. Which explains why no one answers any of your phones. I have tried to call room service , HK, reception and none is answering. Many times and during different times. There is an obvious absence of supervision and management in this hotel. I understand it is three stars but there are basics for hospitality that you are way far from it. Definitely my last stay ever at any Ibis.

Dear Mr. OMAR L., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfied

Customer review rating 3.9/5

Dr M. Couples - 24/04/2019 AccorHotels certified review

Pleasant Hotel for the night before boarding the airport train early in the morning. The hotel is pleasantly situated next to the station; still no noise was noted. Check in was a bit hectic; 3-4 guests que in front of the only receptionist. Though checking in was at 2:40 pm, the room was not ready , I had to wait for half an hour. Other hotels apologise and offer a welcome drink during the wait, but they did not. Room was very small with very little room for movement for a couple in the room. Toilet is also very small with little amenities. Air condition was not satisfactory.

Dear Mr. M. E., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 3.9/5

Anonymous Couples - 23/04/2019 AccorHotels certified review

Was a good experience, it was my first time in a Ibis hotel.

Dear FROGET, We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Be kindly informed that we will improve our check in procedure in order to satisfy you 100%. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, nice property, good service

Customer review rating 3.9/5

Dc Friends - 23/04/2019 AccorHotels certified review

The location is within a short taxi ride to most sights. It is adjacent to a new train station with a Starbucks. The room was tight for two people, but was clean and comfortable. No safe in the room, you must leave valuables at the front desk, where they keep them in an unsecured drawer. But, nonetheless, no problems. Staff were pleasant and happy to help. Bar and restaurant on premises.

Dear Mr. DANIEL C., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice clean rooms, helpful staff but restaurant could improve

Customer review rating 3.9/5

A N. F. Families - 21/04/2019 AccorHotels certified review

Quiet, clean rooms, having an extra small towel for hands would be good. Friendly and helpful staff, appreciated the luggage storage. Breakfast selection was Ok but could be better at refilling the food. We had the Asian Wok for dinner and this was so salty it was bearly edible.

Dear Mr. OEYVIND S., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very modern

TripAdvisor rating 4.0/5

terryaol Solo travel - 17/04/2019 TripAdvisor review

The hotel is newly built and is very modern and spotlessly clean. The staff were very pleasant and the hotel is very well located within yards of Casa Voyageur railway station. The rooms are not spacious but satisfactory for a fairly short stay.

Small but adequate room, convenient location, but smoky lobby and restaurant area

Customer review rating 3.9/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

The room was small but adequate. The biggest problem was that the lobby and restaurant areas smelled strongly of smoke because there is a bar/lounge/TV room where smoking is allowed, which is open to the main lobby area. This is unfortunate.

Dear Mrs. LISA K., I very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope to ban smoking throughout the hotel. Otherwise, until today the bar can not be a non-smoking space. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

overall,helpful staff and a pleasant stay

Customer review rating 3.9/5

Peter Solo - 05/04/2019 AccorHotels certified review

menu choice could be better. comfortable room and great location

Dear PETER W., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will work with my team on the menu to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great and the workers are very helpful t

Customer review rating 3.9/5

Anonymous Solo - 04/04/2019 AccorHotels certified review

the service was great and I enjoyed the time I spent at the hotel

Dear Mrs. BADRIYA R., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ibis Casa-Voyageurs

Customer review rating 3.9/5

Cheril Solo - 02/04/2019 AccorHotels certified review

Great location. Upgraded room. Helpful staff. My two night stay at this property was a pleasant one. My room was on the 5th fl with a view which was appreciated. Enjoyed arriving from the airport and having a short commute to the property. Would be nice to have some of the amenities offered by other hotel chains. Hotel only provides shampoo, conditioner and a small bar of soap. No mini refrigerator or the ability to make tea/coffee. No mini bar, etc. If you can live without these conveniences and value location as far as transit access this could be the place for you. There is a tram very close to hotel which provides access to other areas nearby.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

bad Cheese burger / Cooker is far to be a CHEF

TripAdvisor rating 4.0/5

eliepascali Business - 02/04/2019 TripAdvisor review

i am a member and frequent user of Accor hotels worldwide and do like their Breakfast in general and daily Meal / cooking in general ; but the last experience in IBIS CASA was very bad as the Chef Cuistot was a simple cooker who doesnt even know how to prepare a Cheese burger having order a cheesburger the MATERIAL delivered looked like a cold Snack more tham a hamburger ; after hecking inside the Bread was not Hot the Cheese was thick and cold after asking the lady to recheck with Chief and waited 10 minutes the new Hot MATERIAL was the worst Cheesburger i have ever seen ; the chief COOKER had simply put it in the oven with all the green salad and tomatoes of course I got a flowing cheese and hot bread but all the green salads was cooked and turned to yellow boiled vegetables ; red tomato was turning into Hot tomato juice that cut your appetite and when complain to the server she replied ITS NOT LIKE Mc DONALD ; so I make it clear that I Don't Eat at Mc Do and whenever i like to eat Hamburger or cheeseburger i Do It in a restaurant so either dont order cheesburger in this IBIS CASA or relay the info to Ibis Chain or manger to replace the COOKER and to educate the Lady who serves in this WOK restaurant

Modern, comfortable, convenient

Customer review rating 3.9/5

Mia Families - 01/04/2019 AccorHotels certified review

Short but pleasantly surprised by convenience, price and decor

Dear Mrs .MIRIAM S., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very satisfied

Customer review rating 3.9/5

Vg Solo - 28/03/2019 AccorHotels certified review

I was impressed with the quality of the hotel, everywhere was clean, modern, stylish and the staff were helpful and friendly.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice rooms, but no drinking water provided

Customer review rating 3.9/5

David Couples - 25/03/2019 AccorHotels certified review

The receptionist told us that we could get free drinking water from the bar, but when we went to the bar, they charged us for the drinking water. For a hotel of this quality, drinkable water should be provided for free.

Dear Mr. DAVID C., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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