Hotel - Mercure Hotel MOA Berlin
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Mercure Hotel

Mercure Hotel MOA Berlin

Stephanstrasse 41 
10559  BERLIN
GERMANY

2,135 reviews
TripAdvisor Rating Based on 2,135 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Our 4-star hotel has 196 air-conditioned rooms with flat-screen TV, free WIFI and a desk. Choose between spacious Standard Rooms and large Superior Rooms. Our specialspacious Junior Suites and Family Rooms offer enough room for up to 4 people. One child up to the age of 12 can stay in the parents' room free of charge. Pets also welcome (EUR 25 per day).

  • 196 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 51 reviews

Our guest reviews for Mercure Hotel MOA Berlin

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,135 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Esteban P. Families - 09/08/2017
« Front desk personnel very professional, make us feel home, thank to all. »

Very satisfied. Well located, with very extras as down stairs convenient food stores.

AccorHotels certified review
Carmen C. Couples - 02/08/2017
« Delightfull experience »

Room is very big, the breakfast is with a lot of variety, the U bahn station is very close.

AccorHotels certified review
Me. A. Friends - 31/07/2017

It was a clean beautiful environment. I really enjoyed my stay.

AccorHotels certified review
Cayron J. Solo - 30/07/2017
« good stay »

good stay

TripAdvisor review
Business - 20/06/2017
« Great hotel for business stay »

I stayed at Mercure Hotel MOA Berlin for 3 nights during the conference. I must say it is very clean, well-located, personnel is very nice. The conference halls are quite modest, but decent. Food in the restaurant is good. However, it was a bit noisy Friday night.

Our hotel has responded to the review
Our hotel has responded to the review

Hello from Berlin, Thanks a lot for your positive review about your stay while you visited a conference in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. We hope to welcome you soon again. Kind regards, Rika Hundrack

TripAdvisor review
Elwood_B_Blues Family - 11/06/2017
« Nice hotel, not a great location. »

The hotel was very nice, multi-lingual staff help make checking in a smooth operation and the layout is very easy for travellers. The location can be a little difficult to get to, especially late at night. But it seems to be an area which is building up, so perhaps transport links will improve the more people use it. Breakfast was good, not the largest selection, and certainly some slightly unusual choices (Marble cake being one!), and the rooms are ok, if not the biggest for this level of budget. But it is all clean and comfortable. There is a small fridge which has complimentary water in, and can also fit a small amount of food/drink in, should you buy any from outside. To this end there is a superarket literally next door to the hotel. My one criticism would be that you are not given a choice of room. So if, like us, you get a room facing the street it is a far from easy on the eye. I would've preferred a room facing inwards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elwood_B_Blues, Thank you so much for your wonderful feedback. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you had constantly friendly staff and service. We also take your advice and will make sure to take more attention to the room selection for the guests. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Berlin, Yvonne Luda Front Office Manager

TripAdvisor review
clintsmom Couples - 17/05/2017
« Off the beaten path »

If your looking for a good hotel that you can enjoy the locals this is it. Comfortable bed great shower lots of space, knowable s friendly staff. Close to public transportation . Local cuisine suggested by staff was spot on

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. We send you sunny greeting from Berlin - the Mercure MOA Team

TripAdvisor review
Solo travel - 13/05/2017
« A Very Good Choice in Berlin »

This is a very good, well run property. My room was quiet, clean and comfortable. As an Accor Platinum member they gave me a free upgrade which was very welcome. The only drawback, and it's a minor one, is that the hotel is a bit far from the points of interest for most tourists. There is, however, a subway station across the street and in 15 minutes you can be downtown.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Daniel M. from Berlin, Thanks a lot for your positive review about your stay in our hotel, even if it's a bid late. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. Thank you. We take it as a motivation to give the best we can. We hope to welcome you soon again. Kind regards, R.Hundrack

TripAdvisor review
Couples - 01/03/2017
« Berlin City Trip »

We stayed at this Hotel twice within 2 weeks and both times were fabulous. The staff was super friendly and helpful and the service they provided was excellent. The Hotel has private (complementary) parking in adjacent parking garage, with direct access to the Hotel. It is conveniently located in regards to Berlin Tegel Airport, which is under 10 minutes away by car or taxi. The hotel is well suited for both business and pleasure. So if in town for business or sightseeing this a good place to start from. The hotel breakfast was superb and well priced. Didn´t try it for dinner as many restaurants around within 5 minute walk, but menu looked good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrikus, Thank you very much for your great feedback about Mercure Hotel MOA BERLIN. We are very pleased to read that you enjoyed your stay with us so much, especially our breakfast buffet. We are looking forward to welcome you soon again and wish you a great time. Kind regards from Berlin Paul Heymann

TripAdvisor review
Business - 27/02/2017
« Good business hotel »

Good hotel for a conference as it has extensive facilities on-site. The rooms are nice and modern. It was however a bit difficult to obtain an ironing board, which should have been present in the room but required three reminders and was delivered late. The food was correct. Nice bar on site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear murmat, Thank you for your review. We are glad to see that you had an enjoyable time at our hotel. I will pass your comments to the team and look forward to welcoming you again in the future. There will be an ironboard in your room next time. Kind regards Paul Heymann

TripAdvisor review
Couples - 03/01/2017
« Good connections »

Peaceful and neat hotel, good connections to Tegel and to the main attractions in Berlin. The room was spacious and clean. The breakfast is vertatile. The super-market downstairs is a good extra. The hotel's surroundings were a little bit shappy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marita A, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul Heymann

TripAdvisor review
Friends getaway - 29/12/2016
« Nice and very unique hotel »

Very nice hotel also the interior, very clean , and it's closed to the Ubahn station, that can connecting you to go anywhere in Berlin .i like the interior of the room also the bathroom very nice and the personnel also very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear maladit, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul Heymann

TripAdvisor review
Business - 31/10/2016
« Perfect business stay »

I would really recommend that hotel for a Business stay. Hotel is clean, really good location and very friendly and helpful staff. I would definitely be back in this hotel for next business trip in Berlin.

TripAdvisor review
Couples - 20/10/2016
« Excellent stay »

The rooms are tidy and have a nice size, with an excellent acoustic isolation. Very comfortable. Hotel is very well located (about 150m from U-bahn) in a calm residential area, with a Penny market a block away, which is really handy. Hotel restaurant is very nice, but the breakfast price (EUR 18) is a little bit difficult to understand. Despite that, it was the best Mercure I've ever stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo, thank you so much for your wonderful feedback about your stay at our Mercure Hotel MOA Berlin. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Berlin, Your Mercure Hotel MOA Berlin Team

TripAdvisor review
Family - 13/09/2016
« A new stylish hotel to stay in »

A nice hotel with comparatively bigger rooms. Perfect place to stay in Berlin, especially if you are traveling with your kids and family. The room service staff (special thanks Sylvia- head of room service) for the arrangements and making our stay remarkable for my parents who celebrated their Wedding anniversary during our stay. The location of the hotel is convenient with easy access to public transport network using the tube service. There is a supermarket and couple of nice restaurants (Doner Kebab- Durum restaurant and Fish & Steak from Delphin Restaurant. We enjoyed our 4 days in MOA Berlin.

TripAdvisor review
andydj1007 Solo travel - 01/09/2016
« Berlin Weekend »

The location of this hotel was very good, within easy travelling distance from the main Train Station in Berlin. This was a very nice hotel rooms were very spacious & clean. The staff were very helpful. I would choose to stay at this hotel again I would stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy, thank you very much for your recent visit at the Mercure Hotel MOA BERLIN. We are pleased that you gave us such a great feedback on tripadvisor.de. We appreciate that you enjoyed your stay with us so much, especially the friendliness of our staff and the cleanliness of the hotel room. We are looking forward to welcome you soon again and wish you a great time. Kind regards from MOA, Lars Michalski Front Office Manager

TripAdvisor review
Couples - 07/08/2016
« Excellent hotel »

Arrived early prior to check in time. No problem leaving suitcases to enable us to get into the city. Good access to the city via UBahn or S Bahn. Returned to hotel approx. 5 pm checked in without issue. Given a nice good size room street side of hotel. 2 single beds, pushed together found them to be soft and all enveloping. Plenty of tea and coffee available along with a Tassimo machine. Nice bottle of chilled spring water on arrival in the room. Very warm in the room tried adjusting the A/C but I'm not convinced I ever succeeded. Plentiful supply of showering gels and shampoo which is very useful when your flying. Nice clean towels. Shower excellent. Good to have a safe in the room so as not to carry all valuables together. Breakfast very good with great variety of hot & cold foods. Fruit juices, coffee machine with a excellent selection of coffees, excellent selection of teas available also. Good selection of fruit and cakes. Excellent service by all the staff in the breakfast room always clearing away plates etc without being too oppressive, showing good pleasant manners towards guests. I can understand why people with Atrium side rooms would have cause to complain as it always seemed to be hot and muggy in there. Overall an excellent hotel everything you would expected of a 4 star Mercure hotel and we had a great stay with numerous great restaurants in the neighbourhood.

Our hotel has responded to the review
Our hotel has responded to the review

Hello from Berlin, thank you very much for your recent visit at the Mercure Hotel MOA Berlin. We would like to thank you very much for your comments as it is really important for us to get feedbacks from our guests such as yours. It helps us to identify our improvement potential and to take the corrective measures to assure our guests a comfortable and pleasant stay in our beautiful city. I will pass your comments to the team and look forward to welcoming you again in the future. Kind regards, Your Mercure Hotel MOA Team

TripAdvisor review
Solo travel - 13/07/2016
« One night stay in the weekend »

Plus: - Clean and spacious room. - Assorted options for breakfast - Easy access to public transportation - Good value for money Minus: - Too soft mattress - One elevator was being repaired and the other didn't went directly to the last floor, forcing a stop at the reception level and then take the stairs.

TripAdvisor review
H9763PPlisac Business - 21/06/2016
« Berlin 15th to 18th June 2016 »

Hotel service was excellent. Staff very friendly and pleasant. Room was large, very clean and comfortable. Variety of food at breakfast. Near too subway, great location. Local shops next door and fantastic restaurants near by.

TripAdvisor review
Couples - 20/03/2016
« Good experience »

The hotel is brand new, clean and comfortable. I found the price good but the Wifi could be better. The location is also good, there is a metro station very close where you can reach downtown in 15 minutes. It took me 20 minutes from Tegel airport by bus and metro. This hotel is a good option!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo, thank you so much for your wonderful feedback about your stay at our Mercure Hotel MOA Berlin. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Berlin, Your Mercure Hotel MOA Berlin

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