Hotel - Veranda Resort Pattaya - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda Resort Pattaya - MGallery by Sofitel

4.0/5 275 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SUVARNABHUMI (Paying)
    • UTAPAO RAYONG PATAYA INTL AIRP (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 145 rooms
  • 80 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 1,683 reviews

Our guest reviews for Veranda Resort Pattaya - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 275 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nawatchara Friends - 18/07/2018 AccorHotels certified review
« Fine »

The room is ok , the pool is nice

Sajiphan K. Couples - 13/07/2018 AccorHotels certified review
« Beautiful and relaxing »

Nice and comfortable room. Great overall design. Great pool and landscape. Friendly service.

Nutthakrita Families - 12/07/2018 AccorHotels certified review
« Overall stay was satisfied with my expectation »

Overall environment quite satisfied Great staff accommodation and service mind Family sweet room was fine and small swimming pool quite convenience for my small nice to swim in our room Opportunity for improvement : only the ABF line buffet wasn't meet with my experience and expectation when comparing to the grading of hotel.Too little and less variety and less quality of food an d beverage.Need to improve all aspect if the hotel would like to compare with Marriot, Hilton or Intercontinental Chain stars hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. Thank you so much for your constructive comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

Kave Families - 11/07/2018 AccorHotels certified review
« Not bad. »

Everything was good except the place needs to have valet parking for this price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kave, Thank you so much for your constructive comments and sharing your though.We very much appreciate for taking your time responding survey regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Experience

Anupol Couples - 03/07/2018 AccorHotels certified review
« Great holiday here!!! »

Love everthing, nice pool design, nice beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for sparing your time writing briefly comment about your recent stay experience at the Veranda Resort Pattaya - MGallery by Sofitel. We are happy to know that you had a great holiday in our resort and overall service provided by our team met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Siripak L. Families - 03/07/2018 AccorHotels certified review
« Nice trip »

My family enjoyed spending one night in the resort. The place is beautiful and clean. The staffs are very polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking your time writing comment about your recent stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

W.u. Couples - 02/07/2018 AccorHotels certified review
« Just under expectations. »

First, there are sand in the private pool. (Dont want to be pickky, but this give me a doubt about cleaning process.) Further, the shower area always have some sewage smell. I smell everytime i take a shower. Next, my room is number 2304, i always hear some water sound through the wall or ceiling while on the bed. Possible come from the room on top or nextdoor when they use water or flushing toilet. Next, your hotels worth many thousands a night, i reccommend you put more snack on mini-bar shelf instead of having ONLY!! a 5baht Lays potato snack that looks very crashy on it. Lastly, the breakfast, i know it depend on how many stars of the hotels has, however, it really gives me a little disappointment from your variety and quality of breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding to your comments about finding sand in swimming pool, noise and smell from the toilet and breakfast, the following matters has been noted and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience

Nantana K. Families - 01/07/2018 AccorHotels certified review
« exceed expectations »

My good experience started since the booking with researvation (khun Yui ) she is very attentive to my request. ***all Staffs on site (at hotel ) are very attentive and give professional services , from Concierge staffs both are very helpful and friendly unloading bags and making tag with care , Front desk (Jubjang) is friendly and lead me to my room. Housekeeping staffs are very friendly and nice smile , room was clean. Staffs at The sea sky bar + buffer breakfast are also very attentive. So my overall experiences are very good .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. We are very happy to know that the service provided by our team had exceed your expectations , Your kind words for our staffs had been already shared to both of them and the rest of the team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

Maneenuch T. Friends - 30/06/2018 AccorHotels certified review
« Nice hotel »

Everything is great, especially the atmosphere at the hotel

Anonymous Friends - 29/06/2018 AccorHotels certified review
« Good time Good holiday »

So amazing sea view and very good service. I will come back to you again.

Note Couples - 28/06/2018 AccorHotels certified review
« Good service, design is interesting »

- good view, nice pool, nice service - comfortable room - I SEA SKY is perfect view and tasty - recommended >> can’t connect internet network but there was staff to help soonest - problem electric plug at bed and light in toilet

Sornkiat C. Families - 28/06/2018 AccorHotels certified review
« First time at Veranda »

The service was very fantastic. All staffs were friendly and helpful. The room was well maintained and spacious and the beds were comfortable and perfect for our family, 2 adults and 2 kids. Only thing that we would like to recommend is the choices for selection in I Sea Sky menu are less. If you can add more varities for guests, it will be awesome.

Koravee Families - 26/06/2018 AccorHotels certified review
« Perfect »

Good service, good location, good amenities

Kanokporn Families - 26/06/2018 AccorHotels certified review
« warm and cozy hotel »

all staffs was very warm welcome especially the one who in charge of pool and pool bar, mr X he is very nice , my kids like him a lot your hotel has trained your staffs veryyy well , all have service-mind and very friendly good job !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. Thank you for your kind words for Mr. X one of our staffs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

Wutthichai Families - 26/06/2018 AccorHotels certified review
« Comfort »

Convenient and easy to access from Bangkok.

Montri M. Families - 25/06/2018 AccorHotels certified review
« Beautiful place with impressive services »

I shall return definitely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

Warittha M. Couples - 25/06/2018 AccorHotels certified review
« Warittha M. »

The beach in front of hotel is too dirty Last time i go back with hotel van but this time they said when i called that i could go back with the van but that day they said that the van is not free and i have to find taxi myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. Regarding to your comment about our Van service , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience Executive

W. Couples - 21/06/2018 AccorHotels certified review
« Ms W. »

Clean room, comfortable

Wisree Couples - 20/06/2018 AccorHotels certified review

clean, warm atmosphere, polite and friendly staff

Nantawan Families - 19/06/2018 AccorHotels certified review
« dissatisfied »

This is my second time because I really impressed but on my last trip I really disappointed with service. I stayed in family pool suite but service was terrible since the day I checked in. Staff ignored and let me and my kid find the way to room (since hotel has 2 buildings so at least they shd tell me which building) No coupon for welcome drink again I have to request from them. No welcome fruit I asked staff said just for guest who come back and yes i told them this is my second time and I'm a member of Accor too. Staff said will arrange but nothing again. On my second day I was outside all day but when I came back evening the room was not cleaned. The view from room was bad.

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