Hotel - Veranda Resort Pattaya - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda Resort Pattaya - MGallery by Sofitel

4.0/5 291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SUVARNABHUMI (Paying)
    • UTAPAO RAYONG PATAYA INTL AIRP (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Beach and water sports
    • Boat excursions
    • Jet skiing
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 145 rooms
  • 80 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,841 reviews

Our guest reviews for Veranda Resort Pattaya - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 291 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L. Couples - 12/09/2018 AccorHotels certified review
« enjoyable »

it's a clean and nice hotel. Everything stays simple and easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Watcharin Tupila Guest Experience

Phakin Couples - 12/09/2018 AccorHotels certified review
« Great service »

Beautiful decrolation & great service to customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Phakin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Watcharin Tupila Guest Experience

Pilaiprapa K. Couples - 05/09/2018 AccorHotels certified review
« Food poisoned »

Hotel is pretty but food poisoned after eating a few meals at the hotel and had to admit at hospital the night of check out!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience

Anonymous Couples - 04/09/2018 AccorHotels certified review
« Great experience »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Stephen S. Families - 02/09/2018 AccorHotels certified review
« Sensational »

I have travelled the world. From the wombat hotel in NSW to many many places of interest around the globe. The resorts and facilities don’t differ much when you are at the 5 star level. The difference is the staff and people. At Veranda Pattaya this where you will see the difference. Simon greeted us at arrival and every day after made sure he cane and found us and said hello and chatted. The girls at reception and in the Deck restuarant greeted us every day. The cleaning staff always smiled and were amazing. The one special lady in the glass room. Don’t know her name but was there in the afternoon shift. A smile and service that was awesome. She would make my cup of tea and bring it out to wherever I sat and always be happy and efficient. Ohhh abdcthe heajth spa. My god. This is heaven on earth. I wish I could take all your staff and bring them back to Australia to teach our hospitality industry how it’s done. Do yourselves a favour and

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Greetings from the Veranda Resort Pattaya Mgallery by Sofitel !We very much appreciate your comments regarding your stay. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words for the staffs, they will be very happy to hear your feedback. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Watcharin Tupila Guest Experience

Vimal K. Couples - 02/09/2018 AccorHotels certified review
« Best place i ever visited in life »

Feeling so relax Rejoiced Fresh Clean and hygienic rooms Love the services Its boutique resort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Watcharin Tupila Guest Experience

Chatsaran S. Couples - 01/09/2018 AccorHotels certified review
« Good »

Everything is good in here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila

Athit Couples - 30/08/2018 AccorHotels certified review
« Not bad compared to other Veranda’s »

Im accor plus but it seemed i didnt get anything special except late check-out. No welcome gift. Hua-hin one is still my best. And my room was the ocean front but it was full of customers taking photos all the time from dawn to night. I didnt feel private at all if i didnt use curtains provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Athit, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Songpon Couples - 29/08/2018 AccorHotels certified review
« Satisfied »

Prirate Beach, Atmosphere and far from busy town, this this what I wisk to see. All staffs very friendly, but at check in desk no upsale offer (if available) coz we are couple and I interested upgrade my room, There is no offer promotion or benefit Accor member. 1 night as I stayed balcony door can’t lock and a bit dust and spider web at all every corner room. Happy to see

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. I am glad to read that your like the hotel and it suit your need. Thank you for your kind word mentioned to the friendliness of the staffs. Your comments suggestion about up selling is very useful , in fact, recently we have just set up up selling program for the staffs, due to most of the staff are new. Hopefully we will success on this training. I am sorry that you found some dirty spots in the room, I have already passed this matter to the housekeeping team to deep clean the room. Regarding your mention about Accor member benefits. Accor member need to preset the member card to earn and enjoy benefits upon arrival, After having checked that guest are non member and did not present the card to the staffs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience

Somsak Couples - 29/08/2018 AccorHotels certified review
« Simple Atmosphere »

1 YOur front deck not interest in present and show the other room for next coming stay such as family suite. 2 No in house phone in case of customer need to connect line in house 3 Place and service,very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear that the staff could not show the other higher room type.Thank you for your constructive comment and suggestion about house phone. I will keep it in mind and surely will pass your comment to management team. I am glad that your like the place and the service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience

Wattana (. T. Families - 28/08/2018 AccorHotels certified review
« convenence »

nice location, good staff, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Wk Friends - 28/08/2018 AccorHotels certified review
« Good and confortable »

Over all is good but less reception staff compared to the number of guest, its make me waiting for a long time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is delighted to read that you had a comfortable stay at the resort and like overall of the service. Please accept our apologies for keeping you on queue a bit too long regarding to weekend and high volume of guests at check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Nattha K. Couples - 28/08/2018 AccorHotels certified review
« beatiful scenery, great service »

beatiful scenery, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, We are glad to read that you enjoyed the beautiful scenery and great serviced provide by our staffs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Jessica L. Families - 27/08/2018 AccorHotels certified review
« Very Nice Trip »

One day, one of our two children had a pain in the body due to exposure to the jellyfish. The hotel staff found it and immediately dealt with it. After a while, the pain of the child subsided. Thank you for the help of the hotel staff...they have good Observing and taking good care... I am very grateful...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. We are glad to know that you had a nice trip to the resort, moreover the staffs treated you well during facing unexpected incident with your child. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Lachana T. Families - 25/08/2018 AccorHotels certified review
« Very impresive and wanna go back again »

All everything was so excellent. We are really enjoy with pool and breakfast is very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for leaving comments after your recent visit. We are glad to hear that your stay was excellent and that you enjoyed and like the swimming pool and the breakfast at the restaurant. Thank you once again, we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

N/a Business - 24/08/2018 AccorHotels certified review
« Nice hotel but poor breakfast and poor invoicing process »

You can done better with breakfast selection and quality. I requested to issue receipt under company name. But, receptionist made wrong tax calculation details 3 times. I have to wait for 45 minute. This process should be done with computer system not by staff manually.

C. K. M. Families - 22/08/2018 AccorHotels certified review
« Wonderful Vacation experience »

spent 3 nights in Veranda Resort Pattaya, enjoyable everything from step-in till check-out. Kids love the room decoration and swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking your time sharing your comment about your experience during your recent stay at The veranda Resort Pattaya- Mgallery by Sofital. I am so glad to read that you and your family had a wonderful time during your 3 nights at our resort. Thank you for comment on our guest room decorations and swimming pool. All your comments will be shared to the team, i am very sure this will motivate them to keep up a good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Sasinan Couples - 21/08/2018 AccorHotels certified review
« Extremely Dissatisfied »

This resort is certainly not the quality of the other Veranda Resorts in Thailand, we will never recommend and or stay here again. The room were electrically unsafe with hanging lamps only holding on by the internal cables. The floors and cleaniness of the room was disgusting. We were moved to another room that was even dirtier, the mats on the floor looked like they hadn't been cleaned since they opened the resort 3 uesrs ago. The lifts were dirty and all the walls were scratched and marked. The entry carpet on the floor to the rooms was stained and had rippled. I'll be putting a review on google and include all the photos I took as well. Very very disappointed with this resort and value for money.. many other better accommodation avaiable in Pattaya.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience

Family - 21/08/2018 TripAdvisor review
« A pleasan and windy beach hotel »

A peasant hotel location to the south of Pattaya with a nice beach, good pool and a refreshing windy sea breeze at the end of rather a bumpy and exciting drive from the Sukhuwmit Road, take care of your car suspension in the last few hundred metres! A laissez fair attitude from the staff, so expect to follow up regularly for everything twice, but keep smiling, keep asking and you'll be fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 200984, Thank you for having chosen the Veranda Resort Pattaya- Magally by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

Patt Friends - 20/08/2018 AccorHotels certified review
« A nice stay »

I like the beautiful beachfront swimming pool. The rooftop bar is a good viewpoint to see sunset and chill out during weekend nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. Your suggestion about choice of pillows has been noted .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

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