Hotel - Veranda Resort Pattaya - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda Resort Pattaya - MGallery by Sofitel

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4.0/5 249 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SUVARNABHUMI (Paying)
    • UTAPAO RAYONG PATAYA INTL AIRP (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

  • 145 rooms
  • 80 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,440 reviews

Our guest reviews for Veranda Resort Pattaya - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 249 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 12/04/2018
« Staff ok »

They send email and call for trouble about electric that checked in will late

TripAdvisor review
Family - 12/04/2018
« Terrible hotel »

If you need a privacy for relaxing, this place is not choice. The common area in this properites must share for hotels guests and residential. Re Refer to Accor's benefit; the hotel should provide the special lane for check in , check out for accor's memvber. At this place, they doesnot provide it. And the worse case is number of staffs for checkin is not enough. All guests is waiting for check in process in over 30 minutes. Hotel facilities i.e. restaurant. In the weekend the no.of guests (hotel,resident) and out-side guest(for dining only) come to sea sky restaurant many more so more than the number of seats of the restaurant. The staff informed that the restaurant had already fully booked in this evening, we cannot find the seat for us.( I went to Sea Sky Restaurant on 4 P.M. , the staff skill is poor to manage the service. So I came to my room then call the pizza to delivery for my dining. Securities is lower the standard; the hotel is the newest hotel. I am so surprise when I found the evelators does not has a access. Guests and/or someone can go anywhere into the building without the key-card tab. The d Good point ; breakfast has a quality and good taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun hitan555, Thank you for for taking time sharing your valuable feedback about your recent stay at The Veranda Resort Pattaya, It is sad to learn that we couldn't meet your expectations on your second stay at our resort, please accept my apologies and allow me to explain that due to the size of our check in counter is quite small therefore we don't have enough area for priority pass for the Le Club Accor hotel member, once you arrived at the lobby we had arranged as fast as we can check in process for you and on that period was such a high occupancy therefore it was hard for us to handle many guests at the same time. Please accept our apologies again for this issue. Due to fully reservation at the I Sea Sky restaurant ,our staff had nicely guided you to our other restaurant ( The Deck restaurant ) which is on ground floor next to swimming pool but anyway this option did not satisfied you enough. We are also sad to know that you feel no secure in our resort , let me explain that we actually have our security officers who always stand by 24 hrs at the hotel entrance , drop off area, lobby area , swimming pool , the beach area and surrounding area to make sure no other people can come into the resort area without permission. Thank you once again for your comment and giving a good point on our breakfast ,we are glad that you enjoyed. Your review is very important for us, we hope that you would give us another opportunity to provide a better service for you on your next visit. Sincerely yours, Watcharin Tupila Guest Experience Executive

AccorHotels certified review
Polly P. Families - 10/04/2018
« Great hospitality »

All staff are so nice, friendly and helpful. Big room with comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chawalit Pongchaiyong, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. We are glad to read that you like our staff including their friendliness and helpful and also very happy to learn that you enjoyed your room with comfy bed. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience

AccorHotels certified review
Suthira L. Couples - 08/04/2018
« Good Decoration, friendly staff »

Love all friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Suthira L., Greeting from the Veranda resort Pattaya- MGallery by Sofitel. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Watcharin Tupila (Mr.) Guest Experience

AccorHotels certified review
Siriporn Friends - 08/04/2018
« Big room and space but the big problem is the cleanliness & comfortable »

Extra bed size and big space with well room design. However, big size is exchanged with the very hard mattress(feel like I'm in the hospital) and smel musty. The rooftop view and outdoor scenery(especially swimming pool) are so nice but the water in pool is so dirty (I feel itchy after swimming). Not sure the color of water is normal or unusual cuz the color in hotel website is ocean blue while in the fact is green with haze. Moreover, GPS hotel's location in google map get me so confuse and lost in Pattaya so I suggest you should recheck the hotel gps's location. Finally, if we need to pay this room charge, I will not recommend to my friends or others at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siriporn Luenganankhun, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding your comment on quality of our bed, if guest mention this to our staff during facing the issue , i am sure that our staff would offer to place topper or offer a room change to make you feel more comfortable. For the swimming we do aware of cleanliness by checking PH level and clean on daily basic. Anyway i will make sure with our concern department to double clean. About GPS, i have re checked already and i could not find any fault with the location, this is the link from google map, i hope that you find this link use full ; https://www.google.co.th/maps/place/Veranda+Resort+Pattaya+Mgallery+By+Sofitel/@12…,10…,17.25z/data=!4m7!3m6!1s0x31…a9c1406d:0xa1698a538f1b248e!5m1!1s2018-05-17!8m2!3d12…!4d10…?hl=th I am so sorry that you left with disappointment , We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Watcharin Tupila Guest Experience

AccorHotels certified review
Elizabeth S. Families - 06/04/2018
« Outstanding Experience »

Excellently maintained facilities, great restaurants, helpful staff. Celebrated my 28th birthday there while on vacation and staff went above and beyond to make me feel special. The hotel is beautifully designed my sister and I were extremely impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth Michaud S., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link below: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Watcharin Tupila (Mr.) Guest Experience

AccorHotels certified review
Suvit D. Families - 06/04/2018
« Nice view hotel »

Feel relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Suvit D., Greeting from the Veranda resort Pattaya- MGallery by Sofitel. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Watcharin Tupila (Mr.) Guest Experience

AccorHotels certified review
Tanun Families - 04/04/2018
« A good vacation experience. »

I have experienced a great vacation. The public areas are beautiful. And I got a good reception from all the staff. May be commented on the subject of breakfast. It should be improved to have a variety of meat. I think there should be a menu of fish or squid. To add variety is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Tanun Pooyanon, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link below : https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Tar Guest Experience

AccorHotels certified review
Napamon Friends - 03/04/2018
« Staff is very nice, helpfully »

Staff, hotel are good but spa is too expensive. No choice for the way booking question below, i did booked in the event

Our hotel has responded to the review
Our hotel has responded to the review

Dear Napamon Wangtrakool, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. We are glad to learn that you satisfied with our staffs, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

AccorHotels certified review
Pink Couples - 03/04/2018
« First time to follow the IG Marketing »

this time wasn't as we expected. All the design feature and interior was amazing! Included services! Only -2 points that can't achieve 10/10 because all the people wearing t-shirt and short into the pool. This is the policy that difference from the other. Basically the privacy isn't that good as should be. Comparing to the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Panya Thongpuang, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. We are glad to know that you like the design of our resort and more appreciate that you like the service provide by our staff. Regarding your comment point on our swimming pool policy, please let me clarify that we never allow guest with non wearing swimming suit into swimming pool.We have our staff to keep an eyes on and control as best as they can but unfortunately that during weekend with such high occupancy and we encounter failed in some area. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have a chance to better serve you on your next visit. Sincerely, Watcharin Tupila Guest Experience Executive

AccorHotels certified review
Skw Couples - 03/04/2018

Excellent but unfortunately it was raining so the rooftop was closed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sakolwat Montrivade, We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. We are glad know that your stay was excellent one even though it was a raining day and you did not have a chance to experience a sunset moment at our Jetty Rooftop bar. Thank you again for sharing your experience, and we hope your next visit will be sunshine and more pleasant than the previous one. Sincerely, Watcharin Tupila Guest Experience Executive

AccorHotels certified review
Trinzid C. Solo - 01/04/2018
« Ignoring »

Call front desk to change Battery of TV remote control. The guy said house keeper will cameup. But nobody showed up at all till i fell asleep. Loud noise woke me up at 1am from either next door or upper floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trinzid Charthiranvud, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. As we aim to deliver most memorable hotel experiences, we have unfortunately fallen short of goal during your stay.Please accept our sincere apology that our staff lack on providing you a prompt service during your stay, we could not further more investigate this matter because of the front staff who was a new staff and failed to provide your request has left the company already and we are sad to know that you were disturbed from the noise of the guest upper floor, by the time you informed our staff , they suddenly went up and check, at the same time the noise was faded away. To prevent raising of this problem again, i have trained the staff to always double recheck and follow up with the guest if weather they receive their request or not. Once again, please accept my apology for unpleasant experience you may face during your stay and we hope that you still give us anther chance to serve you better in the future. Best regards, Tar Guest Experience

AccorHotels certified review
Pasit Families - 26/03/2018
« Family annual trip »

We spent our holiday as a family trip here every year since our child was less than 1 year old. Perfect place for family vacation. Good facility. Good food. Relax atmosphere and warm service from staff

AccorHotels certified review
Narumol T. Business - 25/03/2018
« Great Banquet Staffs »

I conducted the Kick Off Sammakorn’ a Core Values: iCARE on Thu, 22 March 2018 @ Veranda Pattaya. We had arranged one activity on the beach in the afternoon unfortunately it was raining heavily. Veranda Pattaya Banquet staffs did support me in organizing & setting up the new place for running this activity within such short timeframe. Much appreciated the support. I was touch with their services.

AccorHotels certified review
Pisit T. Couples - 24/03/2018
« Excellent service and atmosphere »

Lovely Hotel with excellent service with romantic and modern decoration. I love here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Pisit T., Greeting from the Veranda resort Pattaya- MGallery by Sofitel. Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Tar Guest Experience

AccorHotels certified review
Thitiporn B. Families - 23/03/2018
« The least favorite hotels among 3 Veranda Hotels »

Should have warned on website or by email that construction is still on going.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Thitiporn B., First of all, thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Just for your future information that the residence zone is managed by Veranda only, which is different to the resort side which under Accor hotels. Any way i will pass your comment to the management team of the Veranda. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tar Guest Experience

AccorHotels certified review
R. F. Families - 22/03/2018
« Good Location and touch in services and good breakfast »

Location is very easy to find. The services are touching in the heart. Breakfast is very good and variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Suppanunta R., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sparing your time to leave us a comment , we hope to welcome you again in near future. Sincerely, Watcharin Tupila Guest Experience

AccorHotels certified review
Louisa Couples - 21/03/2018
« Wonderful swimming pool and sea view, Good for relaxation »

Room is clean and with sufficient space. Staffs are friendly and helpful. Spent two afternoons sunbathing and swimming in the pool, definitely nice. There weren't many choices of food for breakfast buffet but most of them are tasty, especially Thai style noodle. Restaurants are good, delicious food with wonderful sea view. If you want to try something else, there are many Thai restaurants, bars and food trucks nearby, 10-15 minutes walk will do. However the hotel is quite far away from city center. If you planned to stay in the hotel most of the time, I would say Veranda Resort is a very good choice. The only problem is transport. Public transport between Bangkok and Pattaya is not as convenient as I expected, took us half day travelling from DMK airport to the hotel. Strongly recommend to book the hotel’s shuttle service. We do so when leaving Pattaya, just 2.5 hrs to BKK. I will consider to stay at Veranda again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lok Ting Y., Thank you again for sharing wonderfull experience during your stay at The Veranda Resort Pattaya Mgallery by Sofitel , I hope you have time to sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Tar Guest Experience

AccorHotels certified review
Nattapol Families - 20/03/2018
« Felt very happy staying here »

I and family felt very warm welcome and enjoying throughout the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Nattapol A., Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Tar Guest Experience

AccorHotels certified review
Anonymous Families - 20/03/2018
« Great Relaxation Time »

Great place for taking a day off and enjoy the beauty of the beach and hotel architecture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Panyada S., Thank you again for sparing your time to leave us a comment and more potential travelers will appreciate you sharing your experience and recommendation on TripAdvisor. To submit your feedback, simply follow the link: https://www.tripadvisor.com/UserReviewEdit-g33…-d94…-Veranda_Resort_Pattaya_MGallery_by_Sofitel-Jomtien_Beach_Pattaya_Chonburi_Province.html We hope to welcome you again in near future and have a great day. Sincerely, Watcharin Tupila Guest Experience

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