Mercure Milano Regency 4 stars

TripAdvisor rating 3.5/5 488 reviews
Mercure Milano Regency
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+ 16 Services
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 0.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Milano Regency

via Giuseppe Arimondi 12
20155
milan
italy

Tel: +390239216021

Fax: (+39)02/39217734

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LINATE At 7km / 4.35 miles

  • By plane

    MALPENSA At 60km / 37.28 miles

  • By train

    CENTRALE At 3km / 1.86 miles

GPS :45.489722, 9.154889

Our accommodations

STANDARD ROOM, 1 queen-size bed

  • Max. number of persons: ‌1
  • Area: From 12
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

STANDARD ROOM, 1 king-size bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

STANDARD ROOM, twin beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

SUPERIOR ROOM, 1 king-size bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

SUPERIOR ROOM, twin beds

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is situated in a welcoming lounge with a fireplace

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 56 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Milano Regency

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

287 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

488 reviews

Perfect Experience

Customer review rating 4.0/5

Jackie N. Families - 08/06/2019 AccorHotels certified review

Tge location and services is super good.

A charming hotel with charming staff

Customer review rating 4.0/5

Hugh Couples - 02/06/2019 AccorHotels certified review

We were delighted with the charming old building, the tastefully decorated and clean room, and with the friendly, helpful and efficient staff throughout their stay. A small maintenance issue was dealt with immediately. The breakfast buffet was well stocked. The only thing that left room for improvement was the sound insulation.

Dear mr. Hugh A., regarding your pleasant comments on your recent stay at Mercure Milano Regency, we are very happy that our hotel and services met your needs. Looking forward to hearing from you, Kind regards Giusi Sciortino Sales Manager Mercure Milano Regency

outdated, clairaudient, dirty and too expensive

Customer review rating 4.0/5

Benjamin K. Couples - 26/05/2019 AccorHotels certified review

We've spent two nights in a double-room. The room was quite small, so was the bathroom. It was short of possibilities to hang your stuff like jackets, towels, etc. The fridge hasn't been cleaned for weeks. One could here everything: neither the windows nor the walls were soundproof. The first was annoying because of the street-car line in front of the hotel, the latter because I awoke everytime the toilet was flushed in one of the nearby rooms.

Dear Benjamin K., thank you for your comments regarding your recent stay at Mercure Milano Regency. We are sorry for some inconveniences you incurred during your stay, we are taking the right actions to improve some weaknesses of the hotel, as you mentioned in your review. We hope that you will give us the chance to welcome you again at Mercure Milano Regency. Kind regards Giusi Sciortino Sales Manager Mercure Milano Regency

Friendly staff in an atmospheric place

Customer review rating 4.0/5

Henry M. Couples - 31/03/2019 AccorHotels certified review

Nice reception and atmospheric hotel. Rooms where a bit noisy

Quiet yet central

Customer review rating 4.0/5

Anonymous Business - 07/03/2019 AccorHotels certified review

Stay was good. Friendly staff.

Very Nice place to stay!

TripAdvisor rating 3.5/5

Gilberto Z Couples - 08/02/2019 TripAdvisor review

It is my first time in Milano and This hotel is so fancy and kind. The place is sofisticate and friendly. I would recommend to couple in honey moon. The localization is good, there is shopping center near and is not so far from the downtown.

Great

TripAdvisor rating 3.5/5

Nana D Solo travel - 03/12/2018 TripAdvisor review

The hotel is not far from city center, so you can walk or use transport to go to famous sights. Cosy room with excellent bathroom and a big comfortable bad. Nice and helpful people at the reception. Perfect for 1 person or a couple.

Mercure Milano Regency

Customer review rating 4.0/5

Desislava G. Business - 15/11/2018 AccorHotels certified review

Clean hotel, nice garden, but interior wasn't that new. Unfortunately the weather was rainy and we couldn't stay in the garden. There wasn't body lotion in the bathroom.

very good experience in classic italian style hotel

Customer review rating 4.0/5

Daniele Business - 12/11/2018 AccorHotels certified review

very good location, gentle personnel, great breakfast service, and spacious room. I am going to book my business stays there again .

Pleasant stay

Customer review rating 4.0/5

K. Business - 26/10/2018 AccorHotels certified review

I stayed from October 17 to 21 and it was very plesant stay. The staff welcomed me with special welcome letter and possible to enable the early check in as I need the shower desperately when I land in Milan which I appreciate it. One thing that missed me is that normally Accor hotels provide Gold member gift, but they say they don't have. Anyway it was fine.

Average,with good space of room

TripAdvisor rating 3.5/5

Allllosh Couples - 26/10/2018 TripAdvisor review

Few options on the breakfast The fitness centre was closed. Location is around 40 mins walking to the centre and by trump is almost 30 min.Old hotel and one elevator serving the whole hotel The size of the room was good and the cleaning was also good

Dear Guest, We appreciate your review and we have been renovating all the hotel since January 2018. Elevatiors are two, next time ask the reception and you will be informed acccordingly. We hope to satisfy better your desire next time. Kind regards. Stefano Relation Manager Mercure Milano Regency

One night stay in Milan

Customer review rating 4.0/5

Anonymous Solo - 07/10/2018 AccorHotels certified review

The hotel was very clean and comfortable, near a tram station for convenience. Pricing was competitive.

Correct

Customer review rating 4.0/5

Nuno M. Business - 22/09/2018 AccorHotels certified review

It was all OK.

Staff were friendly and very helpful

Customer review rating 4.0/5

Bob Couples - 13/09/2018 AccorHotels certified review

We liked the way the hotel had kept it's original decor design. All the rooms looked lovely and a lot of work had gone into the decor.

Nice hotel

Customer review rating 4.0/5

Ian Business - 19/07/2018 AccorHotels certified review

charming hotel with very friendly and helpful staff

Don't choose this hotel

Customer review rating 4.0/5

Fahad Couples - 17/07/2018 AccorHotels certified review

Staff gays was standard not helpful The hotel was old and dirty floors Room AC was not working and we didn't sleep at that night when i called the reception for help they told me " I have nothing to do" Bath room was not cleaned

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Milano Regency. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that we are taking the right measures to prevent any other similar inconvenience in the future. We hope that you will give us another opportunity to welcome you again at Mercure Milano Regency Sincerely, Giusi Sciortino Sales Manager Mercure Milano Regency

Nice clean hotel, friendly staff, biT of a distance to the city centre

Customer review rating 4.0/5

Steve Solo - 10/07/2018 AccorHotels certified review

Staff were very helpful and friendly. Room was clean and good size. Was a bit of a distance to the main centre

Standard

Customer review rating 4.0/5

Na Business - 21/06/2018 AccorHotels certified review

Nothing special in that hotel. All is standard. Not bad just average and quite dated in term of atmosphere. The only main issue was for Check-Out which took more than 25min simply because there is not enough staff member to handle customer. Hopefully the lonely person doing the check-out was very kind and very professionnal. No dedicated line for AccorHotel card member. No possibility to do online checkout (although online checkin was possible)

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Milano Regency. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giusi Sciortino Sales Manager Mercure Milano Regency

An Average Mercure Property

TripAdvisor rating 3.5/5

sureshdanani Family - 04/06/2018 TripAdvisor review

Stayed at this Hotel for 01 night but have to say that this is a very average Mercure Hotel with staff who refuses to accept their mistakes.Room allotted did not have proper aircoditioning but when complained the staff refused to accept it.Typical of rude Italian Hospitality I must say.I am a le Club Accor Gold Member but this is one of the worst Mercure Hotels.Non Smoking Hotel and room smelled of Cigrette Smoke as well

Dear Guest, We regret to hear about your bad experience during your stay at our Mercure Milano Regency. We investigated and confirm you complained about the room we gave you upon check-in. We also confirm we satisfied your request with your preferred superior room upgrading you, even though the hotel was fully booked and so that not obliged to upgrade a gold member. Also for this particular booking situation, we feel to have done our best. As already informed, our hotel rooms are no smoking but accidentally might happen that you find smoke smelling cause to inadequate behavior from other guests. Kind regards. Stefano Relation Manager Mercure Milano Regency

Fit for purpose. No problems encountered

Customer review rating 4.0/5

Anonymous Business - 03/06/2018 AccorHotels certified review

Satisfactory stay, friendly staff. Average breakfast, room and the hotel would need some renovation. Hotel well placed in calm area .

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