ibis Lyon Carré de Soie Hotel 3 stars

TripAdvisor rating 4.5/5 104 reviews
ibis Lyon Carré de Soie
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+ 16 Services
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Room 1

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Hotel extras

  • New hotel built in 2018 in the latest ibis style

  • 20 min from the Centre of Lyon, the TGV station and airport by metro, tram or Rhônexpress.

  • In the heart of the new Carré de Soie district

  • Reception open 24/7

  • Secure private covered parking (max height 1.90m)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LYON SAINT EXUPERYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Lyon Carré de Soie

20 Avenue Des Canuts
CS 10081
69120
vaulx-en-velin
france

Tel: +33469842854

Fax: (+33)469842855

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS 100 EUREXPO :   VAULX EN VELIN LA SOIE

  • METRO :   A VAULX EN VELIN LA SOIE

  • DEPUIS GARE PARE DIEU : TRAM T3 :   TRAM T3 VAULX EN VELIN - LA SOIE

  • By plane

    LYON SAINT EXUPERY At 20km / 12 miles - Shuttle paying

  • By car

    VILLEURBANNE - LA SOIE At 1km / 0 miles

  • By train

    LYON PART DIEU At 7km / 4 miles

  • By train

    RHONEXPRESS At 0.1km / 0.06 miles

GPS :45.761031, 4.922847

Our accommodations

Welcoming, modern and comfortable with a cozy bed and traditional bathroom, the ibis room is a must.

Standard Room with large double bed and new ibis bedding

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with double bed, sofa bed and new ibis bedding

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with twin beds and new ibis bedding

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with twin beds, sofa bed and new ibis bedding

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 1 single bed and new ibis bedding

  • Max. number of persons: 1
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Whether you're looking to eat, work or meet up, you can head to the bar at any time of day. Have some relaxing time to yourself or enjoy the warm atmosphere with friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Lyon Carré de Soie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

925 reviews

tripadvisor

TripAdvisor Rating 4.5/5

104 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfied, but at the end Not happy ( see you below)

Customer review rating 4.6/5

Marius F. Business - 28/08/2019 AccorHotels review

Pleasant , good breakfast. I would like as your Ibis hotel to serve many type of cheese, not only 2 or 3. Because I have stay 9 days at Ibis Carre de Soia - would be polite to announce me within 2 days before the fact as your Hotel not have available rooms. I have extended my stay at hotel with more than 3 days - the reception desk know this fact and I have wanted to extend again with 2 more days, the answer from Reception was - my room it is already booked by other person and I need to leave the Hotel and next day I have left Ibis de Soia. I hope that other persons will not have similar experience. Marius

Dear MARIUS F., Thank you for taking the time to tell us about your experience at the ibis Lyon Carré de Soie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helene Joseph General Manager

1 night business stay

TripAdvisor rating 4.5/5

Eddy T Business - 09/08/2019 TripAdvisor review

Professional and competent staff at the check-in. The room was clean and quiet (despite the Walking distance transportation hub). The online registration is very efficient to ease arrival and departure

We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene JH, Manager
Customer review rating 4.6/5

Anonymous Friends - 15/07/2019 AccorHotels review

We enjoyed our stay! The staff was excellent, check in/out process was easy and the room was exactly what we expected. The only minor complaint is that there isn’t a ton of restaurants nearby and they don’t serve dinner, only breakfast.

Dear Stacy, We are delighted to read you have an excellent stay and enjoyed your visit at our hotel. We regret not having sufficiently communicated with you about our offer of snacking (salads, lasagna, cold cuts ...), which offers an alternative when the customers do not wish to go to the restaurants around. Thank you for your kind feedback, and we hope to see you again for another wonderful stay with us. Sincerly, Julie, Duty manager

Nice and clean room. Breakfast under expectation. Close to public transportation.

Customer review rating 4.6/5

Ingegerd Couples - 15/07/2019 AccorHotels review

Nice and clean room. Breakfast under expectation. Close to public transportation.

Dear INGEGERD K., Thank you for taking the time to tell us about your experience at the ibis Lyon Carré de Soie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie, Duty Manager

Crazy busy, but handled it like pros

Customer review rating 4.6/5

Sandra Families - 12/07/2019 AccorHotels review

The staff were very friendly and helpful despite being incredibly busy with a lot of guests. We were there, along with tons of other Americans, for the Women's World Cup final. They assisted us in finding restaurants, mailing postcards, directions and printing documents. Very efficient and accommodating.

Dear SANDRA O., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, in all circumstances Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie, Duty Manager

Great staff

TripAdvisor rating 4.5/5

Sandra O Family - 12/07/2019 TripAdvisor review

The staff were very friendly and helpful despite being incredibly busy with all the guests there for the Women's World Cup final. They assisted me with directions, postal questions and printing documents.

We thank you for your positive comments. We are delighted that you have appreciated the care taken by our staff to make your stay as pleasant as possible, even in case of high activity! We will share you satisfaction with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one !
Customer review rating 4.6/5

Rachel Families - 11/07/2019 AccorHotels review

Loved the location and cleanliness of the hotel. Etiak was very welcoming and made our stay even more comfortable. Will definitely stay here again if I come back to Lyon in the future.

Dear RACHEL B., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially Etiek. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie, Duty manager

Great hotel!

Customer review rating 4.6/5

Kelly M. Families - 10/07/2019 AccorHotels review

Staff was very welcoming and accommodating! Room was much larger then expected and location was terrific for us to get the the World Cup game as they had both teams and busses directly across the street that ran dedicated direct trips to the stadium!

Dear KELLY M., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph Manager

modern and convenient

Customer review rating 4.6/5

California, U. Families - 09/07/2019 AccorHotels review

great location, very clean, good bar and breakfast, reasonable price, rooms are compact.

Dear ADAM C., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph General Manager

Excellent stay

Customer review rating 4.6/5

Michael V. Friends - 07/07/2019 AccorHotels review

Everyone at the hotel was friendly and helpful. Room was clean and comfortable. Thanks!

the hotel staff was exceeding accommodating and helpful

Customer review rating 4.6/5

John M. Families - 05/07/2019 AccorHotels review

pleasant, convenient and reasonably priced

Dear JOHN M., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene General Manager
Customer review rating 4.6/5

Morgane Couples - 03/06/2019 AccorHotels review

detente

Madame L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Lyon Carré de Soie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Hélène Joseph Directrice

Do not forget the razor.

TripAdvisor rating 4.5/5

kon333 Solo travel - 05/05/2019 TripAdvisor review

Do not forget the razor. This hotel does not have free razor. And It is expensive as it is packaged with other cosmetics. The sounds of early morning and late night trains are noisy. I wanted a sausage for breakfast. Or something warm meal.

Thank you for your appreciations. In fact, we sell toilet kits to help clients and customers. Our breakfast "as in the market" is served as a buffet from 6.30 am to 10am and offers several charcuterie, cheeses, pastries, boiled eggs, fresh fruit, madeleines... We hope to have the pleasure to welcome you again during a next stay, do not hesitate to ask us a room on the back. Sincerely, Helene JH, Manager

Not a good shower

Customer review rating 4.6/5

Anonymous Solo - 27/04/2019 AccorHotels review

Very good customer attention. Not a good sho er in the room. Low volume of hot water.

Dear CARLOS C., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. The shower problem will be solved soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Joseph Directrice

Good feeling

Customer review rating 4.6/5

Anonymous Business - 18/04/2019 AccorHotels review

I came for a business trip and meet colleagues arriving from Train station and Airport. Hotel was well located both both. Room was nice. Breakfast a little bit limited.

Dear JEAN-CHARLES F., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph Manager

Room

Customer review rating 4.6/5

Brad A. Families - 08/04/2019 AccorHotels review

Very nice room...great shower and very good beds

Dear BRAD A., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene General Manager

RAS

Customer review rating 4.6/5

Jpc Couples - 01/04/2019 AccorHotels review

RAS

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Lyon Carré de Soie. Dans l’attente du plaisir de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Hélène Joseph Directrice

Perfect location, great value

Customer review rating 4.6/5

Olly G. Families - 12/03/2019 AccorHotels review

Ideally located next to the Rhone Express Underground parking very helpful Nice design and facilities Good breakfast Helpful staff Great Value.

Dear OLIVER G., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph General Manager

Great Hotel

Customer review rating 4.6/5

Samantha Couples - 10/03/2019 AccorHotels review

We had a great 7 night stay while visiting family in Lyon

Dear SAMANTHA S., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helene Joseph General Manager

Great, modern clean hotel

Customer review rating 4.6/5

Anonymous Families - 25/02/2019 AccorHotels review

Very comfortable, clean and modern rooms.

Dear FOELEEN S., We very much appreciate your comments regarding your stay at the ibis Lyon Carré de Soie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, helene Joseph General Manager
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